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ABDUL K
Customer Reviews for Lotus Farmers Blvd Gas Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I paid for more mileage the. I used and there was also no hand truck. I need the mileage adjusted to actual from estimated
Marlon WPoor customer service and filthy van.
BRIDGET Dgreat customer service
Aider CVery helpful much appreciate
eric mWould recommend you do not only use the Computer to do a booking but you have someone to whom you can talk to. It was so difficult for me who was 83 yrs. of age I had to turn to a neighbor who was 22yrs younger trusting her with my personal information such as my Credit Card information because I could not use CASH OR WAS ABLE TO SPEAK TO SOMEONE IN PERSON.
Thelma SU-Haul rep was very rude
Shari PConduct some training with on-site representatives. They did not want to take my international license and I spent over an hour trying to get them to process my reservation.
Philip SAli was a pleasure. My experience was excellent. Thank you Ali and Uhaul.
Sharon WThe truck was extremely dirty and could not drive over twenty two mph the steering was horrible it needed a wheel alignment had to hold the steering wheel at an angle to go straight
Linda PThey could not provide furniture wrapping materials as I ordered by online. Their car was not ready at the scheduled pickup time.
Mahboob AThere was item left in back of the truck And a carpet was there that smells
kevin TThe man in charge was rude and he was the king reigning over his kingdom. He should be reminded to be nice to all customers.
Robert JIt was a fast and convenient service.
Veronica SThe representative was awesome. He went above and beyond to make sure everything wa perfect
omeisha mThe truck was full of sand and gate wouldn't open or close properly. Needed to force the latch.
Al SService was not bad it was just that no one check the van after it was brought back from the previous renter and no one checked my vehicle either I’m hoping they don’t charge mi for any extra the van interior was dirty from the previous renter
ROHAN GI did not get what I ordered and I would like a credit for the bed cover that was not there that I paid for $5.39
Thomas SThe dollies, packaging materials, and boxes I paid for were not there.
Sarah MThe location did not have any hand trucks. Please supply them.
Antowin KCustomer wanted two phone numbers from me . Never had to use two phone numbers before for a rental
Hemchand RCould not pick up the truck at the time i reserved Also paid for utility dolly but was told location did not provide none after renteting truck
Christian FThe person there was giving us issues because the person that rented the uhaul wants the one with the license and we had to call uhaul to help us. But she helped in the end but still
naheema jGreat service!
theron iA big zero for customer service. The cashier told me there was any van available even when I showed him the reservation and also, was acting really rude.
Cantave JAt 114-05 Farmers Blvd, St. Albans 11412 Ali have excellent customer service and friendly, don't have to way long because he knows what he is doing, the truck run good and always in good condition, I will definitely recommend there to everyone the service is great.
Winsome MMy U-haul truck was not at the location that U-haul indicated as shown below: Pick Up Location: Makabayan Cargo Logistics Corporation 4310 52nd St Woodside, NY 11377 It was at another location in this review, but I was never notified. This resulted in me waiting on the phone for customer service for almost 2 hours and then I needed to get a $50 uber just to get to the location listed here as the pick-up. Overall this experience was horrible, and I haven't received any credit that was promised if the U-haul was not in the location that was disclosed to me.
Emery MWas ok,noting really
MALCOLM PThe location was convenient but I feel that I was overcharged for mileage. Unfortunately i did not record the miles upon return but im quite sure it was atleast 10 miles less than what i was charged! How a 19.99 rental used for in-town travel resulted in $105. Is not reasonable
MELODY MI overall experience picking up at this location is excellent,
EARLN HThe worker wasn't very helpful. Didn't know where the van couldn't not be driven and wanted to force the original CC to be charged as opposed the one I preferred on return
ANDREWO CVery bad I drive around 3 miles but thay charged me for 25 miles. What is this?
Md AThe driver seat needs to be fixed
gersonn cNothing, the agent was very helpful and polite also informative 👍
HENRYG MThe representative was so nice and so helpful I’ll definitely be using this location for my uhaul needs within the future I was very pleased with the service
Wendy JSí
PABLO TPlease spend some time and effort to build your credibility and stick to what you promise. This was one of my worst Uhaul experience and I will think twice before signing up for it
NIKHIL SI chose to rent because the pickup location was close to the JFK airport. When I arrived to JFK my pickup location had changed. New location was far away. When I contacted U-Haul support they hang up on me. Terrible
JUAN PVery pleasant experience... thank you!
Lynn MThe guy that was helping me At 114 -05 farmers blvd was very helpful and very nice.
CINDY CThe best
DIEGO T