Customer Reviews for Loris Mailboxes & Parcel Depot
(U-Haul Neighborhood Dealer)

363 reviews

1215 N Bloomington St   Streator, IL 61364

(815) 672-6335

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(815) 672-6335

1215 N Bloomington St
Streator, IL 61364

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 4 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SHAWN SELL 
Rating:
5.0

Highly recommended

jeff vicers 
Rating:
3.0

This location did nothing wrong just meh

Javier Pompa 
Rating:
5.0

Customer did not leave a comment.

Richard Aranda 
Rating:
5.0

The truck had a roof and windshield leak . The gas cap warning light was on for the entire trip very annoying.

Joe Fingers 
Rating:
4.0

I really appreciated that someone had cleaned the windshield for me at the pickup spot but the wipers were frozen solid with blocks of ice and I couldn’t remove it so I was not able to use the wipers. In addition the roll up door was frozen completely solid and that was nearly impossible to get open. It took us over an hour to get the door open.

Haley Bishop 
Rating:
5.0

I think the service is excellent here at this facility I have rented at many U-Hauls facilities in the years but I find this one quite unique very professional and the people are very good to work with

MACIO EDWARDS 
Rating:
5.0

Customer did not leave a comment.

PHILLIP REKART 
Rating:
5.0

Customer did not leave a comment.

Rich Allen 
Rating:
3.0

Customer did not leave a comment.

Danette Robinson 
Rating:
4.0

This would be a 5-star rating.... I made the reservation on-line. When I went to pickup the truck, the moving pads that I had ordered with the online reservation were not available and I had to do without. Other than an error in communication between the online reservation and the store, everything else was 5-star as always.

Ken Palmer 
Rating:
5.0

Lori was very helpful

Dennis McGrath 
Rating:
3.0

My fault for not checking the gas prior to starting the trip because what was actually in the truck and what was written on the paper were completely different! Truck was in VERY bad shape, didn't think it would make it honestly.

James Voss 
Rating:
5.0

It was unusually warm for October and the air conditioner would not blow cold air. The vent would not even work. It appeared to me that the fan would not work in any mode (low - high). The previous user of the truck did not sweep it out very well. Other than that , the rental got the job done. Lori was very nice to do business with.

James Jonen 
Rating:
4.0

Customer did not leave a comment.

Stephen Farris 
Rating:
5.0

Customer did not leave a comment.

Stephen Farris 
Rating:
5.0

Customer did not leave a comment.

Keegan Terry 
Rating:
5.0

Customer did not leave a comment.

Robby Dellinger 
Rating:
5.0

Lori is awesome really helpful

Rich Hadley 
Rating:
2.0

Dropped off truck here on Saturday (due Sunday), using online app and key drop. Evidently location was closed until Monday, because that's when they logged the truck as returned, which billed me for an extra day. Learned my lesson to not drop off at a non-staffed location. But a call to the main Uhaul number resulted in a quick refund of that extra day's charge.

Kenneth Sudduth 
Rating:
5.0

Customer did not leave a comment.

Jeanine Hipps 
Rating:
4.0

Customer did not leave a comment.

Richard Wheatland 
Rating:
5.0

Customer did not leave a comment.

scott edwards 
Rating:
5.0

Customer did not leave a comment.

BRIAN CASADY 
Rating:
5.0

Best place in town to rent from. Very friendly

BRIAN CASADY 
Rating:
5.0

Truck was very clean and very well maintained

Victor Bennett 
Rating:
5.0

Customer did not leave a comment.

John Ramza 
Rating:
5.0

Customer did not leave a comment.

victor garica 
Rating:
5.0

Customer did not leave a comment.

AMY VOYTKO 
Rating:
3.0

Customer did not leave a comment.

Steve Soulsby 
Rating:
5.0

Customer did not leave a comment.

MACIO EDWARDS 
Rating:
5.0

The ramp was to short hard to load at that angle

john hallam 
Rating:
3.0

Customer did not leave a comment.

Judy Berry 
Rating:
3.0

Clean the trucks both cab and box were filthy. You literally couldn’t see out of the windshield.

mike abel 
Rating:
5.0

Customer did not leave a comment.

Andrew Prentice 
Rating:
5.0

Customer did not leave a comment.

Jose Gonzalez 
Rating:
4.0

Drop off sight was closed for holiday.I dropped it off on the 20th a day early.I used Uhaul.com for return but,the final receipt showed 21st?

RAYMOND KNIPPEL 
Rating:
5.0

Lori always provides amazing service

tiffany gray 
Rating:
5.0

Customer did not leave a comment.

Mark Neubauer 
Rating:
3.0

Did not receive appliance dolly or furniture pads that were rented

hannah burash 
Rating:
5.0

Customer did not leave a comment.

Brendon Herrera 
Rating:
5.0

Fast and friendly. See you again

BRIAN CASADY 
Rating:
5.0

They walked me through the whole process.

Sheila Hargis 
Rating:
3.0

Customer did not leave a comment.

ANTHONY RIENDEAU 
Rating:
5.0

Customer did not leave a comment.

Josh Gill 
Rating:
3.0

UHaul did not have the truck I needed available at my selected location so they gave me a small discount on mileage, but because the Uhaul location they provided me with was farther away, the discounted mileage did NOT make a difference. I had to pay extra for mileage and my account is now overdrawn due to unforseen costs thanks to this UHaul. I am not happy with the service or cost and will not be using UHaul services again.

Keri Biederman 
Rating:
5.0

Customer did not leave a comment.

Ian Betken 
Rating:
5.0

Customer did not leave a comment.

Fred Miner 
Rating:
5.0

Customer did not leave a comment.

Glenn Peck 
Rating:
5.0

Customer did not leave a comment.

Tyler Richards 
Rating:
4.0

Customer did not leave a comment.

Barry Baxter 
Rating:
5.0

Making sure the back is actually swept clean

Kaitlyn Norman 
Rating:
3.0

The interior driver's side of the truck was not clean. There was a lot of dry gravel "mud" on the floor. When I cleaned up the truck before returning to the drop location, there were also smashed candy bars under the driver's seat. We returned the truck cleaner than it was when we picked it up.

David Winters 
Rating:
4.0

Customer did not leave a comment.

Ann Knighton 
Rating:
3.0

I had reserved a truck for Pontiac il 2 weeks ago and 2 days before pick up I got a call saying there were no trucks available at my pick up and u haul wouldn't even discount it for the inconvenience

Patrick Martin 
Rating:
5.0

Customer did not leave a comment.

Thomas Rodriguez 
Rating:
5.0

The truck I rented was JUNK. It didn't want to accelerate, it shook like crazy, and had a serious alignment issue. I would recommend that you not rent this truck to anyone until it's fixed. Total waste of money.

JENNIFER SMITH 
Rating:
5.0

Customer did not leave a comment.

Don Renner 
Rating:
4.0

Customer did not leave a comment.

TRAVIS REEL 
Rating:
5.0

Everything was great

CHRISTIE LORING 
Rating:
3.0

I did not receive a dolly that I paid extra for, it was never on the truck. My wife and I had to move all of our appliances without one because I wasn't about to pay the extra mileage to go back to Streator. Will call about it on Monday.

Austin Simpson 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER ROACH 
Rating:
5.0

None

ALEXANDER ROACH 
Rating:
5.0

Customer did not leave a comment.

HEATHER MOOL 
Rating:
5.0

My experience was outstanding. The staff at Lori's mailbox and partial depot was outstanding! Very knowledgeable and friendly. Unlike other places I've been to rent a uhaul, this location was outstanding!! Will definitely recommend this location!

Kenneth Barrett 
Rating:
5.0

Customer did not leave a comment.

TROY SCHISLER 
Rating:
5.0

I wish she would have answered when I called her direct or return the call as I did have questions about the gas level and mileage once I left the building

MELISSA GASSMAN 
Rating:
5.0

Customer did not leave a comment.

Adam Bennington 
Rating:
5.0

Customer did not leave a comment.

David Young 
Rating:
5.0

Customer did not leave a comment.

Ron Good 
Rating:
5.0

Customer did not leave a comment.

chelsie hinshaw 
Rating:
5.0

Customer did not leave a comment.

MATTHEW WEIBEL 
Rating:
3.0

There was no one there when we turned it all in so I can't say anything about the people.

ROY FORTNER 
Rating:
5.0

Have more available trucks

WILLIE STITTS 
Rating:
5.0

It was a awesome visit and the teller was awesome as well she was very kind and polite

WILLIE STITTS 
Rating:
5.0

Customer did not leave a comment.

CANDIS PEARCE 
Rating:
5.0

Customer did not leave a comment.

PATRICK BREEN 
Rating:
5.0

Everything was great! Thank You!

RITA HARRIS 
Rating:
4.0

I dropped the key off they did an inspection Pretty painless, good people

Noah Birins 
Rating:
5.0

Customer did not leave a comment.

RALPH JONES 
Rating:
5.0

Customer did not leave a comment.

BRANDON LEAL 
Rating:
4.0

They need to put a sign up when leaving the property that the highway is ONE WAY. It's very dangerous!!!!!!!! My son turned right (wrong way on a one way street) out of the parking lot and luckily the car coming straight at him reacted quickly. Need a sign.

Joseph Egeland 
Rating:
5.0

Put the key drop near the other key lock boxes or vice versa

WILLIAM RUSS 
Rating:
5.0

Customer did not leave a comment.

CLAY ZAVADA 
Rating:
5.0

Very good local dealer.

MICHAEL RINALDO 
Rating:
5.0

None for now. I just like how everything was organized and didn't have to spend much time picking up the truck

WILSON MUKABANE 
Rating:
5.0

The lady at Lori's Mailboxes & Parcel Depot was very helpful, polite and kind! She went above and beyond to help me! Thank you!

Kimberly Allison 
Rating:
5.0

Customer did not leave a comment.

mike kaschke 
Rating:
5.0

Customer did not leave a comment.

ANTHONY CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Teresa Peterson 
Rating:
5.0

Customer did not leave a comment.

SHARON POWELL 
Rating:
5.0

Customer did not leave a comment.

Briana Collins 
Rating:
4.0

Customer did not leave a comment.

robbie edwards 
Rating:
5.0

Customer did not leave a comment.

JOSE GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Terri Durdan 
Rating:
3.0

Something got screwed up with my reservation so I was on the phone for at least 30 minutes. The people I dealt with on the phone were helpful and pleasant, now as long as I get my refund I was told I'd get I'd use uhaul again.

JACOB BRUNS 
Rating:
4.0

Truck had trash inside the cab. Truck overdue for an oil change

STEVEN HURDLE 
Rating:
3.0

Clean the interior, especially during the great COVID scare. Also if I’m required to check and add oil every fill up, may want show me how to check and add oil, what kind of oil? Finally I had to power down some step grades, and it whould have been nice to have been instructed on how to manually shift to low gear.

tim welch 
Rating:
5.0

Customer did not leave a comment.

john Babczak 
Rating:
2.0

Found half of a blunt in the cup holder in the middle of my drive. Would of been in a lot of trouble had I been pulled over. Very upset about that.

Kyle Lopez 
No reviews have been submitted for this location.

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