Customer Reviews for Loris Mailboxes & Parcel Depot
(U-Haul Neighborhood Dealer)

325 comentarios

1215 N Bloomington St   Streator, IL 61364

(815) 672-6335

Horario

  • Monday–Friday
    9 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Sábado
    8 a. m. - 11 a. m.
  • Domingo
    Cerrado
Horario especial
  • 2/7/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(815) 672-6335

1215 N Bloomington St
Streator, IL 61364

Servicios en esta ubicación:

Horario

  • Monday–Friday
    9 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Sábado
    8 a. m. - 11 a. m.
  • Domingo
    Cerrado
Horario especial
  • 2/7/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
3.0

Did not receive appliance dolly or furniture pads that were rented

hannah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendon H. 
Clasificación:
5.0

Fast and friendly. See you again

BRIAN C. 
Clasificación:
5.0

They walked me through the whole process.

Sheila H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh G. 
Clasificación:
3.0

UHaul did not have the truck I needed available at my selected location so they gave me a small discount on mileage, but because the Uhaul location they provided me with was farther away, the discounted mileage did NOT make a difference. I had to pay extra for mileage and my account is now overdrawn due to unforseen costs thanks to this UHaul. I am not happy with the service or cost and will not be using UHaul services again.

Keri B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

Making sure the back is actually swept clean

Kaitlyn N. 
Clasificación:
3.0

The interior driver's side of the truck was not clean. There was a lot of dry gravel "mud" on the floor. When I cleaned up the truck before returning to the drop location, there were also smashed candy bars under the driver's seat. We returned the truck cleaner than it was when we picked it up.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ann K. 
Clasificación:
3.0

I had reserved a truck for Pontiac il 2 weeks ago and 2 days before pick up I got a call saying there were no trucks available at my pick up and u haul wouldn't even discount it for the inconvenience

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

The truck I rented was JUNK. It didn't want to accelerate, it shook like crazy, and had a serious alignment issue. I would recommend that you not rent this truck to anyone until it's fixed. Total waste of money.

JENNIFER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRAVIS R. 
Clasificación:
5.0

Everything was great

CHRISTIE L. 
Clasificación:
3.0

I did not receive a dolly that I paid extra for, it was never on the truck. My wife and I had to move all of our appliances without one because I wasn't about to pay the extra mileage to go back to Streator. Will call about it on Monday.

Austin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER R. 
Clasificación:
5.0

Ninguno

ALEXANDER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER M. 
Clasificación:
5.0

My experience was outstanding. The staff at Lori's mailbox and partial depot was outstanding! Very knowledgeable and friendly. Unlike other places I've been to rent a uhaul, this location was outstanding!! Will definitely recommend this location!

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY S. 
Clasificación:
5.0

I wish she would have answered when I called her direct or return the call as I did have questions about the gas level and mileage once I left the building

MELISSA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron G. 
Clasificación:
5.0

El cliente no dejó un comentario.

chelsie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
3.0

There was no one there when we turned it all in so I can't say anything about the people.

ROY F. 
Clasificación:
5.0

Have more available trucks

WILLIE S. 
Clasificación:
5.0

It was a awesome visit and the teller was awesome as well she was very kind and polite

WILLIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK B. 
Clasificación:
5.0

Everything was great! Thank You!

RITA H. 
Clasificación:
4.0

I dropped the key off they did an inspection Pretty painless, good people

Noah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON L. 
Clasificación:
4.0

They need to put a sign up when leaving the property that the highway is ONE WAY. It's very dangerous!!!!!!!! My son turned right (wrong way on a one way street) out of the parking lot and luckily the car coming straight at him reacted quickly. Need a sign.

Joseph E. 
Clasificación:
5.0

Put the key drop near the other key lock boxes or vice versa

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAY Z. 
Clasificación:
5.0

Very good local dealer.

MICHAEL R. 
Clasificación:
5.0

None for now. I just like how everything was organized and didn't have to spend much time picking up the truck

WILSON M. 
Clasificación:
5.0

The lady at Lori's Mailboxes & Parcel Depot was very helpful, polite and kind! She went above and beyond to help me! ¡Gracias!

Kimberly A. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Briana C. 
Clasificación:
4.0

El cliente no dejó un comentario.

robbie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri D. 
Clasificación:
3.0

Something got screwed up with my reservation so I was on the phone for at least 30 minutes. The people I dealt with on the phone were helpful and pleasant, now as long as I get my refund I was told I'd get I'd use uhaul again.

JACOB B. 
Clasificación:
4.0

Truck had trash inside the cab. Truck overdue for an oil change

STEVEN H. 
Clasificación:
3.0

Clean the interior, especially during the great COVID scare. Also if I'm required to check and add oil every fill up, may want show me how to check and add oil, what kind of oil? Finally I had to power down some step grades, and it whould have been nice to have been instructed on how to manually shift to low gear.

tim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john B. 
Clasificación:
2.0

Found half of a blunt in the cup holder in the middle of my drive. Would of been in a lot of trouble had I been pulled over. Very upset about that.

Kyle L. 
Clasificación:
5.0

i have one significant request for improvement. The UHaul App is great when it works. However, It is a miserable user experience when the user is in a poor cell location. Suggested improvement. When an photo upload is required (during check in or check out) Have the App recognize that cell /network connectivity is low and "hold" the photo in memory on the phone until network connectivity improves. This would allow all the text information to flow from the app and allow the the user to complete checkin/checkout. My pickup /dropoff location had poor cell coverage. In addition, severe weather at the time of pickup made it almost non-existent. It took me nearly 2 hours, working with customer support, to pickup the truck. AWFUL. NEVER AGAIN. I am leaving a good review for the location, because I can't fault the owner for the cell coverage--- my main problem was with how the app dealt with the fact that there was poor cell coverage.

Dawn M. 
Clasificación:
5.0

Always friendly and professional

Renee S. 
Clasificación:
5.0

This pick up was sooo easy! And the service was great! Very friendly, fast, and efficient

Laura R. 
Clasificación:
2.0

Lori needs to do a better job of communicating with her customers. I spent 4 trying to check on my reservation no answer. When I was finally able to talk to her ,the day before I needed the truck, she said someone else had it but I would be still able to get it the morning. I call the next morning and she tells me that I won't be able to get it until 4pm. We ended up having to wait until 6pm to get it. We will NEVER again use or recommend this business to anyone.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandi C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON S. 
Clasificación:
5.0

Good folks to deal with. We have been working with Lori's Mailboxes for some time and have never been let down.

Kim S. 
Clasificación:
5.0

She made it super easy and was very friendly.

Donald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M. 
Clasificación:
4.0

my debit card was used when i was paying cash. it made my checking account bounce two different checks..I TOLD THEM NOT TO USE THE CARD BECAUSE THERE WERE NO FUNDS IN THE ACCOUNT AND THEY USED IT ANY WAY> i didnt find out until i payed at the end of the trip while paying cash

RONALD F. 
Clasificación:
5.0

The door spring was broken and difficult to open.

Christopher F. 
Clasificación:
5.0

This location has been the best one I've dealt with so far. Very friendly and professional. I would highly recommend!

Bill D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

she was waiting on oil change to be done on truck, ? How long of a wait for over 100.000 miles truck in good shape.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Seth M. 
Clasificación:
3.0

I won't be using u haul again. It is not as convenient as I had hoped it would be and was quite a bit of a hassle.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

leah R. 
Clasificación:
5.0

The owners who operated the facility went out of their way to in order to furnish us with our rental . We will be renting again from this same location when needed Thank you

KENNETH W. 
Clasificación:
3.0

Nice and friendly people running the place.

Tod P. 
Clasificación:
5.0

Original contact was super helpful in finding the trailer I needed. The pick up location was professional and polite.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
1.0

Unable to satisfy customer order made go 30 miles away to get a truck that was suppose to be picked up in town of use which was pontiac not streator then didn't give a mileage break. Ridiculous! I will refuse to use U-Haul ever again and will suggest others to never use them also

Brittany G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew S. 
Clasificación:
5.0

It's nice to have Lori's U-Haul in our town Streator IL., she makes it easy to rent the equipment.

mike K. 
Clasificación:
3.0

I received a call around 5:00 pm on the 21st from a uhaul branch asking me to return the truck, which I had already returned at 11:50 am. I was told I had returned it to the wrong branch. When I asked where the person was calling from, I was told her branch was on the other end of town. I explained to her that I returned the truck to the location that was on my order to which she replied that someone had changed the location information because the truck was supposed to come to her location. It's a little confusing to receive this type of call. Plus there should be an easier way to return the truck to a closed location and have the return noted. I think the printed directions for return could be made clearer.

Mary K. 
Clasificación:
4.0

El cliente no dejó un comentario.

phillip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenifer S. 
Clasificación:
3.0

it was farther away than I would have liked to pick up a truck

Liz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MACK H. 
Clasificación:
5.0

Cab had dry sticky pop all over the console and the floor and it smelled terrible. My clothes smelled after driving 15 minutes to my house. Dog hair and food in cab. i washed down the entire interior and soap mopped the floor. That helped for sure. People at the location in Streator were very helpful, i would use the location again but i will definatly make sure the cab is clen. it reeeeeeked!!

Steve C. 
No se han enviado comentarios para esta ubicación.

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