Customer Reviews for Longmont Storage
(U-Haul Neighborhood Dealer)

1,231 reviews

3026 Nelson Rd   Longmont, CO 80503

(720) 204-2949

Office Hours

  • Mon-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(720) 204-2949

3026 Nelson Rd
Longmont, CO 80503

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Clean units and helpful staff

David L.  |  Overall Experience 
Rating:
5.0

Great service

Eric B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

Great experience and outstanding service

Eric Q.  |  Overall Experience 
Rating:
5.0

Safe and secure. All my stuff was safe for two years. Once I left my unit unlocked and I received a phone call to notify me.

Tina D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason B.  |  Overall Experience 
Rating:
5.0

Great experience, had the unit for 2 years and never had an issue.

Miguel R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cole E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chutiyapong S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connor K. 
Rating:
5.0

Customer did not leave a comment.

Carolyn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Spencer J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaylee S.  |  Overall Experience 
Rating:
5.0

Prompt kind service. Convenient location.

Timothy H. 
Rating:
3.0

Check engine light was on and I got charged for gas even though I filled it to the level it was at.

Cara P. 
Rating:
5.0

Customer did not leave a comment.

James T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joey Jr G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jan J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine T.  |  Overall Experience 
Rating:
5.0

Great service, was able to get a unit and a Uhaul truck at the same time.

Laura S.  |  Reservation 
Rating:
5.0

Gas replenishment payout - I left a half tank of gas in the truck which on today's prices was substantial equating to nearly $50 and was given a credit of $8. A customer as myself trying to mathematically figure what to leave exactly in gas is not always going to be accurate thus U-Haul making a considerate fair refund on gas replenishment would make your company stand out from the rest! Thank you.

anthony U. 
Rating:
5.0

Customer did not leave a comment.

Anthony U.  |  Overall Experience 
Rating:
5.0

The staff and the location were excellent! They were also very helpful and accommodating. I've used Uhaul storage across the country and this location is definitely in my top 3! I would highly recommend it! - Jaz

NORMAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Lowry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAMILLE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manzanita F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Lou L.  |  Overall Experience 
Rating:
3.0

I originally rented the truck for two days and I thought it would be enough, but after we started moving it took us longer than we expected. Meanwhile I was treated like I stole the truck even though I paid every time they called me and yes it took longer then I thought it would, but they acted like it is a problem because I kept it longer than I said. No I will not recommend them to anyone. Uhal made hundreds of dollars from me renting this vehicle, but acted like I took the vehicle without paying. I should be able to rent this truck for as long as needed.

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Thomas A H. 
Rating:
5.0

Customer did not leave a comment.

Kim L. 
Rating:
5.0

It was a first class experience, going through an actual store and particularly this storage unit where the people there are very friendly and very professional. In fact, it was the easiest experience I've had, and I felt that I was looked after and valued customer for the first time ever with U-Haul.

ADAM S. 
Rating:
5.0

Great location with staff on site daily

Ellen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catharine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett H.  |  Overall Experience 
Rating:
5.0

Clean, easily accessible, and conveniently located.

Jennifer G.  |  Overall Experience 
Rating:
5.0

I've rented several times from Longmont Storage and they always have a clean and fueled-up truck ready for me, even before they open, so I can get my day started early. When I return the rental, they come right out to greet me and make sure everything went well. I've used other Uhaul rental locations in the area and this by far is the best quality and customer service I have experienced. Need a Uhaul, get it here.

MARC H. 
Rating:
5.0

I've used this location several times to rent trailers, and they are always very reliable and helpful with my rentals.

Kim L. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

Nice facility. Helpful staff. I would rent here again.

William G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Priscilla B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Lynn M.  |  Overall Experience 
Rating:
5.0

Larger store with lots of moving supplies

MICHAEL L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gavin H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dino Adam M.  |  Overall Experience 
Rating:
5.0

Very clean facility

Dawn U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delaney L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hari B. 
Rating:
5.0

Customer did not leave a comment.

Joseph V.  |  Overall Experience 
Rating:
5.0

Great service

Anne R.  |  Overall Experience 
Rating:
5.0

Clean facility

Edwin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dale S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Edward G.  |  Overall Experience 
Rating:
5.0

Great experience and no problems!

Sue P. 
Rating:
5.0

Aaron was great and helped us out

Marsha C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yusuf B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cianna S.  |  Overall Experience 
Rating:
5.0

Very clean and well maintained

Kacey S.  |  Overall Experience 
Rating:
5.0

Professional and efficient service.

William G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel G.  |  Overall Experience 
Rating:
5.0

Easy online access

Kenneth A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zoiy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen A.  |  Overall Experience 
Rating:
5.0

Manager onsite daily

Reverie S.  |  Overall Experience 
Rating:
5.0

Clean drive up units.

Kristine S.  |  Overall Experience 
Rating:
5.0

Clean facility, clean equipment

James H. 
Rating:
5.0

Very friendly staff, It was snowing and the vehicle was clean and warm when picked up. Highly recommend this location for anyone in the Longmont Area

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Noah H. 
Rating:
5.0

Friendly and great value!!

James M. 
Rating:
4.0

Customer did not leave a comment.

Alysa D. 
Rating:
5.0

Customer did not leave a comment.

Andrew V.  |  Overall Experience 
Rating:
5.0

Excellent service and staff on site daily

Diane M.  |  Overall Experience 
Rating:
5.0

Great place very secured with cameras every where

Cody B.  |  Overall Experience 
Rating:
5.0

Longmont Storage has the best storage facilities in the area and the U-Haul rentals have been trouble free.

WILLIAM C. 
Rating:
5.0

Appreciated easy and secure access with keypad gate opening.

Anne H.  |  Overall Experience 
Rating:
5.0

Great service - thank you.

STANLEY R. 
Rating:
5.0

Customer did not leave a comment.

Frederick M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BONNIE B.  |  Overall Experience 
Rating:
5.0

Clean and affordable

Hao G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph D.  |  Overall Experience 
Rating:
5.0

New and clean facility

THOMAS S.  |  Overall Experience 
Rating:
5.0

Great location

Dawn Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher P T. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

Jacob C.  |  Overall Experience 
Rating:
5.0

Good price and staff on site

Nicole A.  |  Overall Experience 
Rating:
5.0

Very clean and secured facility with manager on site daily

Evan L.  |  Overall Experience 
Rating:
5.0

This physical location was very nice and the staff provided excellent service.

Rebecca L. 
Rating:
5.0

Customer did not leave a comment.

Madeline K.  |  Overall Experience 
Rating:
5.0

Good service

Erik P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia E.  |  Overall Experience 
Rating:
5.0

Great service

Craig S.  |  Overall Experience 
Rating:
2.0

Better trained & more helpful staff and better maintenance of equipment. The girl who was trying to help me with my trailer checkout didn't know to fully open the hitch ball lock before trying to put it on the ball and struggled with that for like 10 minutes before going inside for help and I did it myself in a minute while she was inside. I even told her that was the issue when she was trying to get it on and she insisted it was all the way open. On-site refused to help me out with a wrench to flip my ball hitch to raise the trailer up a bit and prevent potential damage to equipment & my vehicle. The trailer's right turn signal was out and the staff tried to blame it on my vehicle's wiring which I know was functional as it had it repaired at another Uhaul location a few days prior and had tested it myself that morning with a 4-pin tester with no issue.

Alex K. 
Rating:
5.0

Customer did not leave a comment.

DAVID Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Melvin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Graham F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Mae C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jay F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matt P.  |  Overall Experience 
Rating:
5.0

Great facility and manager on site daily

Courtney H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Asher R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dudley B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachary G.  |  Overall Experience 
Rating:
5.0

Great service and manager onsite 7 days a week

Lucia F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damien Roger Z.  |  Overall Experience 
Rating:
5.0

Great service

Timothy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Louise D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Neil P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonatan V.  |  Overall Experience 
Rating:
5.0

Great location

Chanel A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dustin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph C.  |  Overall Experience 
Rating:
5.0

Great facility

changde x.  |  Overall Experience 
Rating:
5.0

Great new location and outstanding service

Paula N.  |  Overall Experience 
Rating:
5.0

Great service and got a Free month

Teddy G.  |  Overall Experience 
Rating:
5.0

Very customer oriented.

Celia K.  |  Overall Experience 
Rating:
4.0

The guy I spoke with on the phone was extremely helpful. I had a question on times available for pick up of a cargo van, telling him I was hoping for a earlier time slot. He was understanding and told me an estimate of when the other van would be available, told me if I went through the website to book, he would then be ablet o contact me if the van came in earlier. He then proceeded to follow through and contact me.

Brian M. 
Rating:
5.0

Really nice folks at customer service counter. Very nice van rentals. Would recommend to all!

William C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Santosh T. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

not a thing. perfect interaction, the two guys working the front desk were friendly, knowledgeable, and good sense of humor. awesome experience.

chad N. 
Rating:
5.0

Customer did not leave a comment.

Nils N. 
Rating:
5.0

Customer did not leave a comment.

Jill T. 
Rating:
5.0

All was good - in/out for a short term rental quick - very efficient

Brian C. 
Rating:
5.0

This Longmont (CO) U-Haul rental location is excellent - clean, modern, and well-organized office with well-stocked supplies and efficient and friendly staff. No improvements needed.

Jane M. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY S. 
Rating:
5.0

Customer did not leave a comment.

DYLAN M. 
Rating:
4.0

Customer did not leave a comment.

Marty F. 
Rating:
5.0

1st class service always!!!!

milton B. 
Rating:
5.0

Really easy to move in, and a year later move out was just as convenient and easy. Just be sure to get the written notice in 5 days before your bill date, which we did. Would definitely recommend.

Danny D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

This facility is conveniently located, competitively priced, is very clean, and most of all very secure with individualized gate codes, many cameras throughout, and very attentive employees. While moving some items I left my framed diploma leaning against my car, drove off and didn't realize I was missing my degree until the next day. I returned to the facility and asked if anyone had turned it in as lost and found--no one had, but the manager asked me what time I left and he went back through the video footage and tracked my diploma to a neighbor unit, where a nice person had picked it up for me. The manager called the neighbor unit's owner, she came and gave them the diploma, and they called me to come get it. This was above and beyond and I appreciate Longmont Storage!

Raymundo E.  |  Overall Experience 
Rating:
5.0

Clean new facility. Staff on site 7 days a week. Large moving supply store, highly recommend

Naomi W.  |  Overall Experience 
Rating:
5.0

Our experience could not have been any smoother, from booking online through pickup and return. This location was fantastic and the staff were outstanding. We are so happy with this entire experience!

Amy W. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

Customer did not leave a comment.

Jeff H.  |  Overall Experience 
Rating:
5.0

Great climate control units

Raul D.  |  Overall Experience 
Rating:
5.0

Good service, and great drive up units

Bryce D.  |  Overall Experience 
Rating:
5.0

Excellent service

ROBERT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marty F. 
Rating:
5.0

Customer did not leave a comment.

Nikolai H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantelle J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karin B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jun W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaac P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veralinda S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol E. D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kacey S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ratchford B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Skylar Storm C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tatiana M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nayeli Karla G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALMA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nidia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eryn R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eli S.  |  Overall Experience 
Rating:
5.0

I had two different storage lockers, one massive one at 900 sq ft and one small at 100 sq ft over the past three years. The facility was really helpful and relieved the stresses of moving an entire household across the country. Having a great landing spot for our stuff while we shopped for housing was essential. The staff has always been helpful and nice. The facility is clean. The lockers are secure and well lighted at night. I would definitely recommend.

Dave M.  |  Overall Experience 
Rating:
5.0

Improvement is always a good thing. Aside from the incident today, we thought everything and everyone was fantastic! Thank you for your assistance, and if ever we find ourselves in need of assistance again, we know where to find you.

JERRY L. 
Rating:
5.0

Always had excellent customer service, everyone I encountered. Very clean, I had a climate controlled unit.

Misty B.  |  Overall Experience 
Rating:
5.0

Excellent service, great staff, and reliable equipment. Made for a smooth move.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Shae N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina S. 
Rating:
5.0

Great team, friendly and honest service!

Charles C. 
Rating:
4.0

Someone had previously spilled a large cup of coffee inside the 5 X 8 cargo trailer, it was on the front interior wall and on the floor. It was sticky and black, and had box shapes in it. No one at u-Haul had cleaned this mess up prior to renting the trailer out to me.

Rosalind S. 
Rating:
5.0

Customer did not leave a comment.

Regina S. 
Rating:
5.0

Customer did not leave a comment.

Lori K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon B. 
Rating:
5.0

I've used a handful of storage facilities and this is by far the best. The staff is always helpful, and there!!! Reasonable, respectful, easy to rent here.

Victoria H.  |  Overall Experience 
Rating:
5.0

Great service

Molly R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theodore K.  |  Overall Experience 
Rating:
5.0

Very clean and well maintained

Scott S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colista B. 
Rating:
5.0

Customer did not leave a comment.

Victoria B.  |  Overall Experience 
Rating: