Customer Reviews for Longmont Storage
(Distribuidor de U-Haul del vecindario)

271 comentarios

3026 Nelson Rd   Longmont, CO 80503

(720) 204-2949

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(720) 204-2949

3026 Nelson Rd
Longmont, CO 80503

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

When I picked up the truck it looked like someone had thrown swamp water on the windshield. Turning on the wipers the drivers side blade had partially fallen out of the metal bracket which was scraping across the windshield. Compounding all this either there was no fluid in the reservoir or the pump was not working. Simple fixes for a possibly dangerous situation not being able to see clearly or even clean the windshield.

DAVID B. 
Clasificación:
5.0

Excellent customer service by nice and helpful people.

Lawrence O. 
Clasificación:
5.0

I was completely satisfied. No feedback.

JOHN W. 
Clasificación:
5.0

Great easy online rental and excellent service

Jeffrey H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DORINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance M.  |  Overall Experience 
Clasificación:
2.0

Was charged a cleaning fee; that's ridiculous. I actually threw out a bottle from under the seat while I was working. Left nothing behind that would warrant a cleaning fee.

KENDALL A. 
Clasificación:
5.0

Went out of their way to accommodate my need to add a day rental for a van.

EDWARD A. 
Clasificación:
5.0

The staff went above and beyond.

Julia Z.  |  Overall Experience 
Clasificación:
5.0

Very secure, clean, and affordable.

Christina F.  |  Overall Experience 
Clasificación:
5.0

Everything went smoothly. I don't have any suggestions for improvement.

Eric T. 
Clasificación:
5.0

Great service, friendly, and made it painless.

Freddie L. 
Clasificación:
5.0

The staff was very friendly and helpful. Great experience!

PAMELA S. 
Clasificación:
1.0

El cliente no dejó un comentario.

SITARA M. 
Clasificación:
4.0

The truck only had half a tank of gas upon pick up. I feel that the truck should start with a full tank. It's expensive as it is to fill it

Hunter B. 
Clasificación:
5.0

Staff was Easy to work with. Clean, friendly!

Greg G.  |  Overall Experience 
Clasificación:
4.0

There are two separate Uhaul drop offs in the same parking lot? I parked on the side with empty spots but that was the wrong side of the parking lot and then I had to move the truck.. thoroughly confusing.

Jackson N. 
Clasificación:
5.0

Easy pickup, friendly staff, convenient reservation system online

NEIL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RITA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM D.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristoffer M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristoffer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jen S.  |  Overall Experience 
Clasificación:
5.0

Great service

Melanie S.  |  Overall Experience 
Clasificación:
5.0

Great service

Jennifer A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD M.  |  Overall Experience 
Clasificación:
5.0

Great location it is brand new and the staff is very nice and helpful, they also have a large moving supply store

Gregorio E.  |  Overall Experience 
Clasificación:
5.0

Great friendly people

Judy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R.  |  Overall Experience 
Clasificación:
5.0

Aaron at the front desk is very helpful

Laurie I.  |  Overall Experience 
Clasificación:
5.0

Awesome friendly staff

Morgan M.  |  Overall Experience 
Clasificación:
5.0

Great new facility

Peter M.  |  Overall Experience 
Clasificación:
5.0

Great new facility and awesome staff, Aaron is very nice and friendly

Desirae T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
5.0

Awesome friendly staff

JoLyn O.  |  Overall Experience 
Clasificación:
5.0

Great staff

Kyle B.  |  Overall Experience 
Clasificación:
5.0

Great new facility, rented for one month with no commitment

Eugene A.  |  Overall Experience 
Clasificación:
5.0

Clean new facility

Ryan S.  |  Overall Experience 
Clasificación:
5.0

Awesome clean new facility

Paul R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelida R.  |  Overall Experience 
Clasificación:
5.0

Longmont storage cared for my belongings as if they were their own. I highly recommend this facility to anyone wishing to find a " home away from home". Thank you for your care and service. My best regards, Penelope Marston

Penelope M.  |  Overall Experience 
Clasificación:
5.0

Nothing everyone and every thing was great.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

Great place no issues

Jeanette L.  |  Overall Experience 
Clasificación:
5.0

Nice clean facility with awesome great people

Katherine W.  |  Overall Experience 
Clasificación:
5.0

Great new location

Alison A.  |  Overall Experience 
Clasificación:
5.0

Fast and efficient staff

Noel M.  |  Overall Experience 
Clasificación:
5.0

Great new location

Rick P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna G.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and awesome location

Daniel M.  |  Overall Experience 
Clasificación:
5.0

New facility and great prices, family owned

Jon M.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and very accommodating

Andre G.  |  Overall Experience 
Clasificación:
5.0

Great prices and all units are drive up easy to access to load and unload

Alexander H.  |  Overall Experience 
Clasificación:
5.0

Awesome new place with great prices

Niharika S.  |  Overall Experience 
Clasificación:
5.0

Awesome place to store your stuff, secured and manager on site

Victoria S.  |  Overall Experience 
Clasificación:
5.0

New facility with caring staff

Karen S.  |  Overall Experience 
Clasificación:
5.0

Great new facility with awesome staff, Aaron is really nice

Sean Michael S.  |  Overall Experience 
Clasificación:
5.0

Drive up units that make it easy to load and unload.

Keith W.  |  Overall Experience 
Clasificación:
5.0

Great people and affordable prices

RUBEN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALIJAH W. 
Clasificación:
5.0

Eron is always a complete professional and accommodating, patient and friendly. He's a great 1st contact.

MARK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron T. 
Clasificación:
5.0

Great customer service.

HOWARD H. 
Clasificación:
5.0

Awesome people

Chris F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Corinne M.  |  Overall Experience 
Clasificación:
5.0

Clean and well maintained facility

Krithik C.  |  Overall Experience 
Clasificación:
5.0

Good price and Aaron was great

Kyle C.  |  Overall Experience 
Clasificación:
5.0

No issues, rented for one month only and only paid for a month.

Judy D.  |  Overall Experience 
Clasificación:
5.0

Nice friendly staff, Aaron was great and got us the correct unit.

Stephen M.  |  Overall Experience 
Clasificación:
5.0

Nice place no issues

Jeremiah K.  |  Overall Experience 
Clasificación:
5.0

New facility and easy online rental.

Elizabeth A.  |  Overall Experience 
Clasificación:
5.0

Great inventory of large size units, and great prices

Nancy N.  |  Overall Experience 
Clasificación:
5.0

Very fast service and no issues.

Eric B.  |  Overall Experience 
Clasificación:
5.0

One month rental, no issues.

Adam T.  |  Overall Experience 
Clasificación:
5.0

Great prices and awesome customer service

Steve M.  |  Overall Experience 
Clasificación:
5.0

Great staff and very prompt with everything. They call back and follow up when you call them.

Wilson F.  |  Overall Experience 
Clasificación:
5.0

Month to month lease with only 5 day notice to quit, great location.

Simon K.  |  Overall Experience 
Clasificación:
5.0

Nice facility, clean and brand new

Michael H.  |  Overall Experience 
Clasificación:
5.0

Great service

Amy V.  |  Overall Experience 
Clasificación:
5.0

Nice drive up access and easy access to drive in with a large access

Nancy P.  |  Overall Experience 
Clasificación:
5.0

Was shown multiple sizes units to make sure I got the one I needed and had a great experience overall

Mary A.  |  Overall Experience 
Clasificación:
5.0

All units are drive up and makes loading and unloading easier

Dennis O.  |  Overall Experience 
Clasificación:
5.0

One month rental with no issues and didn't have to pay extra.

Gurhar K.  |  Overall Experience 
Clasificación:
5.0

Awesome customer service

Mark F.  |  Overall Experience 
Clasificación:
5.0

Nice location and good prices, I got a second month free.

Birgit B.  |  Overall Experience 
Clasificación:
5.0

Brand new place and wide rows to fit a semi, no issues getting in and out with a trailer.

James B.  |  Overall Experience 
Clasificación:
5.0

I got a free month for my one way U-Haul rental. Awesome price and very nice facility

Samantha L.  |  Overall Experience 
Clasificación:
5.0

Nice new facility and awesome staff

Spencer M.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Christopher H.  |  Overall Experience 
Clasificación:
5.0

No issues

Kristen S.  |  Overall Experience 
Clasificación:
5.0

New location great staff

Jared C.  |  Overall Experience 
Clasificación:
5.0

Awesome new location, great prices. I got a second month Free.

ERIC G.  |  Overall Experience 
Clasificación:
5.0

Great new facility

Rita Cassandra I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean S. 
Clasificación:
5.0

Great new facility and was able to do a one month rental

DANIEL A.  |  Overall Experience 
Clasificación:
5.0

Great climate control units with easy access

Michael W.  |  Overall Experience 
Clasificación:
5.0

Excelente servico y hablan espanol

NANCY M.  |  Overall Experience 
Clasificación:
5.0

Fast and efficient customer service

Regina M.  |  Overall Experience 
Clasificación:
5.0

Brand new location with easy drive up access

Vanessa P.  |  Overall Experience 
Clasificación:
5.0

The customer support was excellent good information was good talking to a smart and well mannered person

Eduardo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
5.0

Everything was professionally done in a timely manner and all went great. Thank you for excellent service.

ALVIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BROOK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Application and reservation process was very smooth. Gracias.

Arman N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M. 
Clasificación:
5.0

Friendly, helpful people!

leann H. 
Clasificación:
3.0

They were the only ones helpful. I chased a truck that day from 6am until noon. And it wasn't Emily Bustos reservation. It was Pamela Thomas. My whole experience was a cluster fuck!!! I have used Uhaul for 40 years. Never have I had such crappy service. Never will I use Uhaul again. And Moving Help recommended Rocky Mountain Movers who loaded my truck in Lafayette, CO. VERY UNPROFESSIONAL. STUFF BROKEN. BICYCLE DAMAGED. PICTURES TAKEN BY CREW WHO UNLOADED TRUCK. JASON said "those guys were idiots". I am filing for a resolution case for damages. And once again, I, Pamela Thomas, was the lessee of the truck.

EMILY B. 
Clasificación:
4.0

Good truck, performed well. No mechanical issues which was great on a 2000 mile trip through the mountains.

Dave T. 
Clasificación:
5.0

I was thoroughly happy with the rental and the personnel that assisted me were so friendly. I have recommended this location several times already. Gracias.

Saundra M. 
Clasificación:
3.0

I never received my confirmation call. I was not notified that there was a location change or that a two dolly was not available where I made my reservation. My husband ended up driving to 3 different places to get what we needed.

Chad A. 
Clasificación:
5.0

After I reserved the truck I wanted, at the location I wanted, I received a text telling me I would have to pick up my truck at another address. When I arrived at the new address, they said I had to pick up at the address I originally wanted. That cut 1.5 hours from my time needed. Frustrating to say the least.

CLAUD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

Friendly service

DAVID D. 
Clasificación:
5.0

Thanks for great service!

GLORIA G. 
Clasificación:
5.0

I needed something right away and Bill made the process very easy for me. Everything worked out Great! Jeff P.

JEFFREY P. 
Clasificación:
5.0

Very uncomplicated and no pressure to add extra coverages.

RICHARD F. 
Clasificación:
5.0

Friendly and quick in and out

ERIC B. 
Clasificación:
5.0

Excellent pick-up location and fast, courteous service.

GARY M. 
Clasificación:
5.0

This is an excellent facility!

Robert M. 
Clasificación:
3.0

Reservation was for 8. No one called and confirmed the night before. Truck was not ready until. 11. I reserved a dolly and furniture blankets. They said they gave them to someone else. Very bad experience.

Jenifer E. 
Clasificación:
5.0

Very friendly and easy to work with

Tarra E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMI R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harrison L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chardin B. 
Clasificación:
5.0

The staff did a great job getting the truck ready on a busy Saturday. Smooth check in/check out process. Gracias

PAUL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cara R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen R. 
Clasificación:
1.0

They sent me out with a tire that had a nail in it and was at 15 lbs. It went flat halfway through our trip because these guys didn't check the tires

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

They were very friendly and helpful.

TINA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LELAND J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanna V. 
Clasificación:
1.0

I could not do the after-hour service because of technical issues. Wasted 3 hours trying to get the truck, then had to wait another 12 hours after that to receive keys when someone was there at the service desk. Very unhappy.

Aaron S. 
Clasificación:
5.0

Aaron helped me with my rental. He was very professional, helpful, and kind. Thank you for the great service!

Jill M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
No se han enviado comentarios para esta ubicación.

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