Customer Reviews for Long Company
(U-Haul Neighborhood Dealer)

85 comentarios

4230 W Hwy K31   Osage City, KS 66523

(785) 367-4019

Horarios de la ubicación

  • Lunes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Martes:
    8 a. m. - 12 p. m. / 1 p. m. - 2 p. m.
  • Miércoles:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Jueves:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(785) 367-4019

4230 W Hwy K31
Osage City, KS 66523

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Martes:
    8 a. m. - 12 p. m. / 1 p. m. - 2 p. m.
  • Miércoles:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Jueves:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Carol L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
1.0

If it's going to change locations, a phone call or an email would be nice to have. The website listed 3 different locations, two in my town (which was fun) and one 2 counties away. I anticipated on picking it up in Emporia, KS and use around 2 miles. I received a text message saying it was moved to Osage City, KS but I did not call the number listed to confirm that nor did I received any phone calls or emails about the location change. So, instead of my anticipated ~2 mile/$35, the whole thing ended up being ~74 miles/$142…

Kyra J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

George S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ronaldo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly B. 
Clasificación:
5.0

Everything was fine.

Jerold N. 
Clasificación:
5.0

Everything was great!

Alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLYDE S. 
Clasificación:
5.0

Fast and very accommodating. Local and very helpful.

Jonathan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane P. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE K. 
Clasificación:
5.0

Clean except the ashtray, it was full of ashes and cab had a smell of smoke. Otherwise good

Scott G. 
Clasificación:
5.0

Don't change a thing! Great people and great service.

Donald S. 
Clasificación:
5.0

Great people to work with! Friendly, honest, thoughtful and through.

Donald S. 
Clasificación:
5.0

Great service by Long Company.

Rodney W. 
Clasificación:
4.0

El cliente no dejó un comentario.

janette S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD G. 
Clasificación:
2.0

second time I've used this location and its treayed like the side job it is, waited 45min to be told where to park after I called ahead.

Jedidiah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
3.0

I was in and out and so i forgot to see if i could get my price adjusted for my veteran discount.

James F. 
Clasificación:
5.0

nothing really. Satisfied Customer

scott G. 
Clasificación:
5.0

Uhaul corporate did not do well telling them my Emporia KS reservation was moved to Osage City, KS. They were able to eventually figure this out.

Todd N. 
Clasificación:
4.0

Very nice people. Window/windshield was very dirty.

DENNIS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna K. 
Clasificación:
5.0

I was able to drop off my truck and trailer the day before they were scheduled, which was quite helpful.

Tod S. 
Clasificación:
5.0

Amazing people! Most places take their time because U-Haul is a side business but these people were right to the point. They had everything we needed plus they were very friendly. 10/10 would definitely recommend this place!

Alexander S. 
Clasificación:
5.0

Nada

Glenn R. 
Clasificación:
3.0

The truck was dropped off after-hours on Saturday afternoon, about 4:00 pm. Knowing where to park the truck wasn't very clear even though we called ahead for instructions.

Dennis K. 
Clasificación:
3.0

Uhaul was filthy inside and out!

Beverly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
4.0

Bathrooms for customers

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Racheal T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeaniffer T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ann D. 
Clasificación:
5.0

They were very friendly and accommodating. Was easy in and out and they explained things well.

Shana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronita M. 
Clasificación:
5.0

Linda Long searched for me a 20 footer , I appreciate so much how she went the extra mile for me! I am a very satisfied customer thank her for her service.

Beverly M. 
Clasificación:
5.0

Long Company was not my first choice because they are a bit further away from my home than another rental provider - however, the rental location close to me was an absolute 3-ring circus - nobody knew anything, I left my phone number with their promise to call me back that afternoon - 4 days later I called them. The person on the phone couldn't manage the reservation process and complained throughout the call to me. At one point the person said "this system is shit, it's completely f***** up". I kindly ended the call. Long Company was a much improved experience - the folks were friendly and tried to get me on the road as quickly as possible.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne P. 
Clasificación:
2.0

Teach / Train the dealer to be professional ,Thank you

Tim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruth B. 
Clasificación:
4.0

They went out of their way to accommodate us on a day when the weather was bad and there were a lot of things going on (for both of us!) Thanks, guys!!

Debbie R. 
Clasificación:
5.0

very accommendating in and out quickly

Michael H. 
Clasificación:
5.0

everything was great good service and very timely

EDWARD L. 
Clasificación:
2.0

Said online they opened at 8 am, got there 820 and no body was there. When I called the number woman told me she would be right out, waited 10 minutes before she came out to help us. Then spent about 30 minutes waiting for them to pull up my information. Then I was told the truck was full of gas and I would have to return it full, but it was only 3/4 of the way full. Would not recommend to anyone.

Tyler I. 
Clasificación:
5.0

Nada

Shirley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

Easy drop off and friendly people.

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
2.0

Sign said open but nobody there. Do not agree with final fuel return.

Micala F. 
Clasificación:
3.0

El cliente no dejó un comentario.

LARRY W. 
Clasificación:
3.0

No person was at the drop off location. Not told that was a possibility.

Robert B. 
Clasificación:
5.0

Osage rep went out of his way to be helpful Uhaul lucky to have him representing you Thanks

Craig D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith J. 
Clasificación:
3.0

The equipment is old and rusty , I had to stop several times to keep tightening the tire straps One came off the tire at one point. I had them as tight as they would go .The dolly towed well with no problems in the towing dept .

Tom W. 
Clasificación:
1.0

the owner was arrested and charged with rape and tying the babysitter the the bed. he was in jail and the wife was nowhere to be found. we got only one dozen blankets of which one bag contained dead cockroaches and there was no furniture dolly that was charged to us

Harvey P. 
Clasificación:
5.0

Very professional and convenient

patti M. 
Clasificación:
5.0

It all went as expected.

Steven A. Z. 
Clasificación:
1.0

The rental was returned on time but since the person that checks them in had a doctors appointment that morning it was checked in late. Subsequently I was charged for an extra day which is completely unethical and unprofessional. I have emailed several times about this fee and am still waiting for a response.

Steve B. 
Clasificación:
4.0

Friendly and acknowledgeable about the U-Haul business . I would recommend Long Co U-Haul

Air Products S G. 
Clasificación:
5.0

Your corporate website needs updated the customer service number has a recording that says they'll reopen 26 Dec merry Christmas.

danny R. 
Clasificación:
4.0

El cliente no dejó un comentario.

david W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
4.0

Well when I picked up trailer I was charged $40 because it wouldn't let the time be correct. So if I understand right it charged twice. When I returned it on correct day and time I never got a $20 credit for some reason. It was supposed to credit one of the double charges. Reservation #84877654 Not Long Co. fault it was the U-Haul site.

scott G. 
Clasificación:
4.0

Would have been easier to pick up truck at Vassar but worked out OK

Nancy D. 
Clasificación:
5.0

We dropped this uhaul off on a Sunday and even though they weren't open they came out to help us. It was raining and cold so I feel that they went over and beyond what I expected. Great Job Longs!

Kathy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanna R. 
Clasificación:
4.0

Only problem I had was I did not get the furniture covers from the site I picket it up from but your other u-haul site was happy to help

Avery C. 
No se han enviado comentarios para esta ubicación.

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