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SIMON C
Customer Reviews for Locksley Lane Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Did a great job
Ed TFantastic customer service. Will be back!
Andrew GMo was very helpful from start to finish. I really appreciated the clear communication and how quickly he got me in and out.
Shane HMo is awesome. I have used him several times.
Paul ZThe manager is a true professional you would do well to learn from this manager and apply his skill set at all your locations!
robert hVery friendly and helpfull U-Haul location. I will definitely be using this location again and again. Especially since I rent moving trucks every week.
Michael LThe store manager is courteous, friendly, fast, & efficient.
Armando CVery helpful Convenient Have rented from this location 3 times, great In and out, no waiting, organized
SEAN KGreat service.. Loved the guy who helped us..
Erika HMo is the best
Paul ZVery efficient and friendly
ROCKY CMoe and Krystal were next level with exceptional customer service. Thank you Brook the bottom of my heart.,
Michelle KThe cab of the truck smelled like someone smoked marajuana in there. The reverse/backup light was not operational making it difficult to reverse.
DANIEL RWonderfully managed and great customer support.
JEFFREY MStaff was extremely helpful and friendly!
Renee FExcellent customer experience every time!
MICHELLE RNothing. Moe is fantastic. Thank you.
rudolph jFantastic owner who was very helpful
Christopher BNothing to add other than the billing software tried to add the declined $25 additional insurance. Check in / out was quick - zero complaints.
DANA LVehicle was ready when I arrived. Moe was personal and quick to get paperwork done. All was great, no change necessary.
Phil BAwesome person at the location. Great communication and equipment
Walter HI've rented many truck from this location. Mo is helpful, knowledgeable, and courteous. I will continue to rent from this location.
Lynnette IVery helpful
ADAM MThe owner/manager is the best; very friendly, efficient, got us in and out in less than 15 minutes and we didn't have a reserved truck. He answered the phone, was there during business hours, just the best overall customer service in a long time, we needed to extend the time, he said no problem, took care of right that moment and the billing was accurate even with the changes. Highly recommend this location/manager
Robynn MRental manager is fast & courteous.
Armando CGreat representation by personal in charge
ROBERT BWe have rented from this specific location many times over the years. The Gentleman who runs the place has always been friendly, professional and helpful. Another thing I have noticed is that this U-Haul location has alway had what we needed.
DEBBIE LMoe is a nice guy, and is a big help.
James HNo need to improve, everything was great
John WThe vehicle and the customer service was fantastic. Unfortunately I was charged for two days when I returned the unit the same day. The app didn't properly check the unit in no matter how many times we tried to conferm the location drop off, and never completed the drop off check in. I can't say it's a great way to do business. Thank you Schawn Franklin.
Schawn FSomehow my reservation went to another location. I did not want to go to the other location and was sure I reserved at this location. I'm sorry I didn't catch his name but he took it in stride and took care of everything and next thing you know I'm on the road which is what needed to happen. I'm very grateful for his help and he did an excellent job!
Clayton BThe gentleman at the front desk does a wonderful job of getting you what you need and getting you on your way, very pleasant man.
ELISSA SWe had a laugh about my trailer reversing skills but we got it done as a team! Very friendly and efficient. It was a great location for a drop-off.
WILLIAM LGreat job. Thank you
Luis JIncredible fast friendly customer personalized service! Great guy!
Mark CThe gentleman at Loksley Lane is tops. Always enjoy renting and or returning equipment to him.
PAUL BExcellent experience, highly recommended.
Samuel MI appreciated the onsite assistance after I could not access vehicle remotely as advertised. In person service was efficient and accurate. ¡Gracias!
JENNIFER CU-Haul attendant was very courteous and helpful. Everything went better than planned!
Armando CEverything is satisfactory
fred jPulled up mgr was leaving. He was very friendly and cordial. Took 5 minutes at most. Had a minor issue with original gas reading, showed him a picture of gage just above E. He adjusted it immediately
Edward RThe mobile check in and out process was a lot..it took a long time to do..
hope aThis gentleman consistently delivers outstanding service. You need to fire the clowns at Sierra Tire in Grass Valley!
ERIC OI set up the reservation online and it was a good experience. The truck I rented took care of all my moving needs easily. The owner of the business, Moe, was a delight to do business with. I highly recommend Moe and his assortment of moving trucks and trailers on Locksley Lane, Auburn, Ca.
Debra AOperator was excellent and gave personalized, customized care and recommendations.
RYAN EThe trailer tail lights were inoperative. The brake and turn signals worked but not the other lights.
Jim GMoe is outstanding!
GOYKO KThe owner is such an amazing spirit, his energy is so humble and wise. Would rent from him again, just to converse.
SHAMICA Wowner was extremely helpful would definitely use uhaul again
thomas VMoe always has a smile on his face and he has your truck or trailer ready to go!
Michael KOlder man the owner was foul mouthed yelling at me as I recorded his tantrum. I was overcharged by a few miles.
Joseph CNice owner and location.
Robert PMoe is an awesome owner! Always ready to help and the equipment is ready to go when you arrive! I rent quite a few trailers from here each year, and it is the BEST by far!
Michael KGus is great...Leavesley, Auburn, CA.
Greg CThe check out process on the App is horrible. I've rented at least 2-3 times a year for the last several years and the process has not improved at all. It took about 40 minutes from the time I arrived to when I was driving away.
DALE BI've rented trucks and trailers at this location. The owner makes everything so easy that I'll always rent trucks and trailers here whenever I have a need.
LAURENCE RMoe, excellent U-Haul customer relations everything is ready to go and customer relations are perfect thank you U-Haul it
fred jCustomer service was very good and very friendly!
Chase WAlways a friendly and helpful experience at Lockley Lane
Michelle RGreat service. I rent from this location regularly.
Michael MVery helpful and pleasant gentleman at the site. Easy drop off.
Mark TGreat experience overall.
RICHARD FVery friendly.
Elizabeth DGreat place to rent trucks or trailers from. Easy breezy 酪
Nathan M