Customer Reviews for Locksley Lane Deli
(Distribuidor de U-Haul del vecindario)

1,775 comentarios

12125 Locksley Ln   Auburn, CA 95602

(530) 889-2372

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(530) 889-2372

12125 Locksley Ln
Auburn, CA 95602

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michelle R. 
Clasificación:
2.0

They told the district Manger they had mechanica look at the truck and there was nobody there but the people that was renting the truck

SANDRA LYNN F. 
Clasificación:
5.0

The attendant was extremely helpful and friendly, by far the best location I have ever visited and I have been to a few!

Leonardo M. 
Clasificación:
5.0

Everything was easy renting from this location. Customer service was excellent.

Susan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRIVARIS B. 
Clasificación:
5.0

Mo is an awesome man. Very good customer service.

Jeff K. 
Clasificación:
4.0

Great customer service from Moe, will use again

Robert L. 
Clasificación:
5.0

Moe is awesome!

Rocky R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey V. 
Clasificación:
5.0

Everything was done fast and well done. I think the manager is great to deal with rented uhaul from same gentleman 3 years ago

Penny C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelly S. 
Clasificación:
5.0

Moe was amazing. In and out and checked in quick. Gracias

Tom T. 
Clasificación:
5.0

Best truck renting experience ever

Gary F. 
Clasificación:
5.0

The owner Mo is a wonderful Christian man. I really enjoyed talking to him and learning about him and his experiences helping people that are stressed out during a move. We moved a ailing family member's car to Texas and We got the only car hauler available to go to Texas in 100 miles. He was so understanding and caring making sure the trailer connected perfectly! God has Blessed “Mo” and we were blessed to know him. The trailer worked flawlessly! Kevin A

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIAN S. 
Clasificación:
5.0

The Owner, Moe was excellent. Super friendly man.🙏🏻😃ðŸ'ðŸ»

Ken W. 
Clasificación:
5.0

Moe was really nice and very helpful. Super guy.

Kenneth W. 
Clasificación:
5.0

This location is great, very professional and very friendly! This place is wonderful, the proprietor goes out of his way ! Will continue to use this location!

Patrick H. 
Clasificación:
5.0

I did actually recommend this location to the person I was picking up a table from with the u haul I rented. This u haul dealer is 5 star

Leon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

Great service and very friendly

zachary W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephan B. 
Clasificación:
5.0

Completely pleasant experience! No improvement necessary

BARBARA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

No is a fantastic person. Friendly and efficient! Will be renting again soon.

Daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DALE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOND J. 
Clasificación:
5.0

One way return would be great

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack P. 
Clasificación:
5.0

We've rented from this location many times and why we continue to use this location is because of one thing, one person .......... the service and great customer service provided by Moe. He's so professional, respectful, courteous and nice. The trucks are always so clean and well maintained. Moe is truly an exceptional person and definitely one of U-Haul's very Best of the Best!!!!!!!!! Please recognize him for all he does for his customers and U-Haul.

Gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Wipe/clean down customer contact areas (eg. Steering wheel, arm rests, etc.)

DANIEL W. 
Clasificación:
5.0

Very friendly and helpful service! Thank you!!

Daniel R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda L. 
Clasificación:
5.0

This loccation was Awesome!

Orhan E. 
Clasificación:
3.0

The man who works at this location is very kind & helpful. We look forward to working with him again.

MATEO O. 
Clasificación:
5.0

I was given a truck that had problems filling up with gas. I filed many complaints and have had no resolution to the difficulty I had filling up the truck during my trip. The representatives at my pickup and drop-off locations were great. The regional office has conducted horrible customer service as I have called twice and left messages and no one is calling me back. I have talked to corporate a few times and been referred to the regional office for resolution. I would not recommend U-Haul because I feel like there is zero accountability for a truck that was faulty.

KEVIN V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
4.0

Great service and helpful

Michael A. 
Clasificación:
5.0

Manager was exceptionally helpful.

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

Location worker (owner ?) was very efficient and personable in helping me during rental and drop-off evolutions. Also very helpful in giving directions on how to get to my destination.

james E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Moe was very kind and professional and it was a pleasure doing business with him!

Sherrie D. 
Clasificación:
5.0

Excellent service! I always have a good experience when I rent there.

Tracy P. 
Clasificación:
3.0

Large selection of trucks and trailers. Very helpful staff. I would definitely rent here again. Site could use some cleaning up, however.

Carlo P. 
Clasificación:
5.0

Loved the service I received! The gentlemen who assisted me was very helpful, informative, friendly and I have no complaints! This was my first uhaul experience renting and I would definitely recommend - specifically this location as the service I received was incredible!

Claire H. 
Clasificación:
3.0

Clean truck, ran well. Check in and out was painless. Nice gentleman running the counter.

MELANY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter O. 
Clasificación:
4.0

Don't add on Insurance over a client's objections. My carrier covers me.

Sandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ellen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Levi M. 
Clasificación:
5.0

It was very easy to rent from this location. The truck I ordered on-line was all ready to go when I showed up and the owner was very helpful. I will definitely use again!

Janet S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY H. 
Clasificación:
5.0

Very friendly and helpful.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL LEE M. 
Clasificación:
1.0

Well the receptionist told me that I would get a large truck for $20 instead of 40 and then when I came back with the truck he said I'm sorry there was nothing I could do any charge me the full price, I had reserved a $20 truck and I was an hour late or two I admit it but I had told him that I would still rent it from him I have a sick husband and sometimes I have to take him to emergencies but he didn't even acknowledge or was sympathetic about my needs

Laura P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryoji O. 
Clasificación:
5.0

Make sure Moe doesn't retire. He's the BEST!!!!! Trucks are always clean and ready to drive. Moe makes himself available to his customers for any question they may have. He takes the time to fully explain the contract and when to pick up the equipment. Equally important is when and where to drop it off. Moe is always so professional, respectful and caring durning a very stressful time, which moving is. We've rented a lot of U-Haul equipment over the years and never has any anyone been better than MOE!!!!!!!!!! No one!!!!!!!!! I hope you can recognize Moe for all he does for all his customers. He's the MAIN reason I keep renting from U-Haul.

Renee G. 
Clasificación:
5.0

no problem well organized

Kenneth S. 
Clasificación:
5.0

I can't tell you how thankful I am For the customer service I received at Locksley lane deli for a u-haul rental. Had it not been for the owner there at Lostly lane yard helping me out since I had goofed and went to the wrong place but even worse o discovered I had not finished the reservation like I had thought I did and it was late in the game and everyone was out of Van's & trucks and I had a house full of movers (family and friends) awaiting my return with a uhusl and it wasnt looking good at this point all was lost... But to my surprise the ownerhe went above and beyond to make sure that his customers were happy and he helped me out greatly without without their help I would have been lost and I would lost all my stuff

Tifaine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert V. 
Clasificación:
5.0

excellent service and helpfull staff...great job

CHAD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN A. 
Clasificación:
5.0

The only complaint I have is the cost!!!! I rented a Budget truck for the first leg of my journey and it only cost $444.00 for just a few less miles and uhaul charged me 4x that amount!!!!!!! Highwayrobbers

LINDA B. 
Clasificación:
5.0

every thing was as advertised

Jeff B. 
Clasificación:
5.0

Very helpful, great service

Rachel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clive D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve O. 
Clasificación:
5.0

Attendant was very. helpful and knowledgable.

JAMES E. 
Clasificación:
5.0

I got to the drop off place 45 minutes early and the gate was locked. I saw the guy walking in the yard and said are you open he said hold on and got the key unlocked the gate and checked in the trailer. I told him I would come back in 45 minutes after he opened and he said no problem. He went above and beyond for me and I really appreciated it.

Paul Z. 
Clasificación:
5.0

This was an easy painless rental, the gentleman there was courteous and professional! I will return to this u-haul when I need another rental.

Kathy K. 
Clasificación:
5.0

Best UHaul experience I've ever had!

Bonnie S. 
Clasificación:
5.0

Very nice man. Would rent from him again!

Patricia T. 
Clasificación:
5.0

Nothing to add. We'll handled.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK L. 
Clasificación:
1.0

the entire experience was terrible -- the after hours pick up was a total joke. I was told it was so easy, but it was absolutely the opposite...the after hours check-in was so aggravating and frustrating -- I was told all I needed was a drivers license, but that was not the case.. I rode to pick up the truck on my bike, it was getting dark and I was told if I could not provide one of the alternative pieces of ID I would have to return in the morning to pick up the truck, but it was too dark to ride home by that time..I felt like I was treated like a criminal in this ID process. you had my DL and CC#. I detest UHaul and will never, ever use UHaul again.

julie Y. 
Clasificación:
5.0

Mo is so great to work with. I will use this location many tiles in the future.

Maria T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick H. 
Clasificación:
5.0

The staff was great in making sure I was hooked up, had what I needed, and was ready go get the moving done well. ¡Gracias!

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roin N. 
Clasificación:
5.0

This particular UHaul location was easy to find. The 'operator' of this location was very professional, personable, easy to work with. He was also very accomodating relative to upgrading the trailer size without extra cost to me. He would not take my tip - which he more than earned! If that doesn't speak of character I don't know what does!

Susan D. 
Clasificación:
5.0

Moe was a great customer service person, not easy to find post Covid. Very helpful and knows his stuff, a good man,.

Peter V. 
Clasificación:
4.0

Get wifi so customers can comply with the request to submit their driver's license picture online.

Doug C. 
Clasificación:
1.0

The location that was near us double booked us and never told us. Our truck was given to someone else. So they day we had to move we were told we had to drive all the way to auburn to get the truck we needed. This gave us so much unneeded stress and caused our move to be very difficult. I will absolutely never use uhaul again after such poor customer service we received from the woman we set with on the phone. I will be sure to let others know how absolutely unprofessional this experience was.

Sean S. 
Clasificación:
3.0

I rented a 20' truck. I paid for it ahead of time. Also wanted to pick up at a closer location. I was called the day before saying they didn't have my truck at this location. At the time I was driving and he offered me a truck at a further location with an extra day and mileage. I was going to call back and then he calls me and says he has a 26' at a closer location. I said fine. WE really didn't want a truck this large but needed to move the next day. We got the truck and then I noticed I was charged an extra 122.00. I am not happy. The truck took more gas. It was harder to drive. And we didn't need a truck this size. I don't know why you take a reservation and then not have the truck.

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS T. 
Clasificación:
5.0

Mo, The best representative I have ever rented from. He knows the equipment, safety protocols and genuine old fashion customer service. Five stars

Anthony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
No se han enviado comentarios para esta ubicación.

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