Customer Reviews for Locksley Lane Deli
(Distribuidor de U-Haul del vecindario)

1695 comentarios

12125 Locksley Ln   Auburn, CA 95602

(530) 889-2372

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(530) 889-2372

12125 Locksley Ln
Auburn, CA 95602

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very nice man. Would rent from him again!

Patricia T. 
Clasificación:
5.0

Nothing to add. We'll handled.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK L. 
Clasificación:
1.0

the entire experience was terrible -- the after hours pick up was a total joke. I was told it was so easy, but it was absolutely the opposite...the after hours check-in was so aggravating and frustrating -- I was told all I needed was a drivers license, but that was not the case.. I rode to pick up the truck on my bike, it was getting dark and I was told if I could not provide one of the alternative pieces of ID I would have to return in the morning to pick up the truck, but it was too dark to ride home by that time..I felt like I was treated like a criminal in this ID process. you had my DL and CC#. I detest UHaul and will never, ever use UHaul again.

julie Y. 
Clasificación:
5.0

Mo is so great to work with. I will use this location many tiles in the future.

Maria T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick H. 
Clasificación:
5.0

The staff was great in making sure I was hooked up, had what I needed, and was ready go get the moving done well. ¡Gracias!

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roin N. 
Clasificación:
5.0

This particular UHaul location was easy to find. The 'operator' of this location was very professional, personable, easy to work with. He was also very accomodating relative to upgrading the trailer size without extra cost to me. He would not take my tip - which he more than earned! If that doesn't speak of character I don't know what does!

Susan D. 
Clasificación:
5.0

Moe was a great customer service person, not easy to find post Covid. Very helpful and knows his stuff, a good man,.

Peter V. 
Clasificación:
4.0

Get wifi so customers can comply with the request to submit their driver's license picture online.

Doug C. 
Clasificación:
1.0

The location that was near us double booked us and never told us. Our truck was given to someone else. So they day we had to move we were told we had to drive all the way to auburn to get the truck we needed. This gave us so much unneeded stress and caused our move to be very difficult. I will absolutely never use uhaul again after such poor customer service we received from the woman we set with on the phone. I will be sure to let others know how absolutely unprofessional this experience was.

Sean S. 
Clasificación:
3.0

I rented a 20' truck. I paid for it ahead of time. Also wanted to pick up at a closer location. I was called the day before saying they didn't have my truck at this location. At the time I was driving and he offered me a truck at a further location with an extra day and mileage. I was going to call back and then he calls me and says he has a 26' at a closer location. I said fine. WE really didn't want a truck this large but needed to move the next day. We got the truck and then I noticed I was charged an extra 122.00. I am not happy. The truck took more gas. It was harder to drive. And we didn't need a truck this size. I don't know why you take a reservation and then not have the truck.

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS T. 
Clasificación:
5.0

Mo, The best representative I have ever rented from. He knows the equipment, safety protocols and genuine old fashion customer service. Five stars

Anthony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
Clasificación:
5.0

We are returning U-Haul customers. We keep renting from this location because of one thing..........Moe!!! He's fantastic. Very professional, respectful, helpful and he cares about his customers. His equipment is always in great shape. No problems. Not like some of the other rental locations we've rented from. Moe is surely one of U-Hauls Best of the Best employees!!!! Gary and Renee A

Renee G. 
Clasificación:
4.0

Dispatch was fantastic keeping you informed where a trailer was located.

Joel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

Moe was also kind and sweet— great communication ahead of drop off and was very grateful to us to see it returned.

Melissa H. 
Clasificación:
3.0

El cliente no dejó un comentario.

troy F. 
Clasificación:
5.0

Mo is a very special person. He has taken care of us on many occasions. He is special, and we highly recommend his Uhaul location.

Jim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony B. 
Clasificación:
5.0

"Moe" the representative is always available and helpful at a moment's notice!

Michael K. 
Clasificación:
1.0

I walked away without any paperwork, i didnt sign anything, i was not informed of what i was being charged for, and the equipment could have been a lot cleaner. I was charged after the fact for "coverage" that i wasnt needing, didnt ask for, and was not disclosed until i got the reciept after returning the rental. My credit card offers rental insurance and im sure my regular insurance covers rentals therefore i am out $140 for something i should have had the option of purchasing, which i would have declined.

Devon F. 
Clasificación:
5.0

The manager was so kind and helpful. The rental process was efficient and easy and made my weekend so productive. ¡Gracias!

Marlena G. 
Clasificación:
5.0

Very friendly and great service!!

Jenna S. 
Clasificación:
5.0

Best rental location in town

GABRIEL H. 
Clasificación:
5.0

I always go to him and don't even shop around anymore. He's a really nice guy! Hard worker and enjoyable to talk to.

Nancy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek M. 
Clasificación:
5.0

The man running this location was a truly kind and wonderful human. I hope more people get to meet this man.

VINCENZO T. 
Clasificación:
3.0

Great customer service and attention.

Dave B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

Your rep at this location was very helpful and a real professional .

Michael L. 
Clasificación:
5.0

Amazing customer service. Very friendly and helpful ! Would recommend using their services. Made moving less stressful !

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephan B. 
Clasificación:
5.0

Great guy that helped me. Now I think his name was

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin M. 
Clasificación:
5.0

It was easy to rent here; Moe was cordial and efficient; prices were fair. In all, it was what a good rental should be.

Ron P. 
Clasificación:
5.0

All is well here at this location. Thank you again! :)

Auburn P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
2.0

I called the pick up location 4 times and left a voice mail twice and did not receive a call back. I ended up calling the 1-800 go uhaul number to reserve a rental truck. I rated this location as below average, not because the working location was out of someone's backyard, but due to the fact that they did not have a restroom. When i asked if there was restroom, i was told to just go out back behind one of the trucks.

Vincent A. 
Clasificación:
5.0

The owner operator of this location is the best of any location I've ever been to. ¡Gracias!

GABRIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

Mo ( rep) is fantastic and professional.

Ann B. 
Clasificación:
5.0

Better signage or markings for where the actual office is - it's tucked away behind the actual deli that's addressed on the site. We almost didn't see it if we hadn't gone in to turn around. Otherwise everything was awesome. The rental clerk was friendly, knowledgeable and professional, the truck was clean and ready on time and the return process was easy and convenient.

Alyssa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
5.0

Loved working with Mo!

Maria T. 
Clasificación:
5.0

Excellent service and a very personable man. Second time that I have used this facility, with way above expectation service, and superior education on how to use the equipment correctly.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roin N. 
Clasificación:
4.0

Friendly staff and had trailer ready when we got there. Gracias.

Roxanne F. 
Clasificación:
5.0

I can't think of anything.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

Great service provided by the online Specialist's whe I booked my rentals. “Moe” from the UHaul location where I picked up my rentals provided outstanding customer service. If you're looking to transport a vehicle, going through UHaul by rentting a truck and car hauler is the way to go ie price and convenience. I tried using a car transport company only to be very disappointed.

Jevron V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda T. 
Clasificación:
5.0

Moe, the owner of this location, was very helpful and efficient. He made the entire experience a pleasure.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hyrum F. 
Clasificación:
5.0

Moe was very pleasant, professional, and accommodating. Absolutely the best experience using uhaul rentals ever.

Robert B. 
Clasificación:
5.0

Great service and very easy pick up. I will definitely go back next time

John D. 
Clasificación:
4.0

Keep up the good work. The guy here is a super nice guy.

Everton E. 
Clasificación:
5.0

The gentleman that runs this location is literally the nicest person at a Uhaul location I have ever met. He is always friendly hooks and unhooks your trailer for you and even lent me a hitch once. The in and out is always incredibly fast.

Tom M. 
Clasificación:
5.0

Definitely would rent from this location again and highly recommend to a friend!

Marc B. 
Clasificación:
5.0

A+++ Moe is fantastic. He obviously cares of his job and cleans the trucks in between rentals. My husband and I look forward to returning our trucks here.

Katrina S. 
Clasificación:
5.0

Great, fast service and the trailer worked as designed. No complaints!

Charles H. 
Clasificación:
5.0

Absolutely the best U-Haul provider ever!

Shelley B. 
Clasificación:
5.0

Nothing, great customer service and very friendly!

Jennifer J. 
Clasificación:
5.0

Excellent customer service! Very helpful.

Athena H. 
Clasificación:
5.0

Always a pleasure to rent from Moe!

paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalyn B. 
Clasificación:
4.0

El cliente no dejó un comentario.

charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

Loved working with Moe. Great guy!

Randon K. 
Clasificación:
5.0

Nothing. My whole experience was excellent, convenient and easy. The staff was outstanding.

JORDYN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Moe is great.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Great service! Thanks!

Howard S. 
Clasificación:
3.0

Not happy with U-Haul in general. My reservation got screwed up 3 times before this location had what I needed.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

The gentleman running this operation was awesome. Excellent customer service. Cares about his customers and supports Auburn!

Gary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Great customer service. Very friendly. Clean equipment in great shape.

Michael H. 
Clasificación:
5.0

Nada

SUSAN P. 
Clasificación:
3.0

Cab was dirty; looked like a coke spilled on the flor, and peanut shells.

RENN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
5.0

The owner of the location is extremely helpful and a very nice man. Would definitely recommend this location.

Leslie C. 
Clasificación:
5.0

Ninguno

Dennis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry D. 
Clasificación:
5.0

Best service from a uhaul location ever. Thank you!!

Jodi S. 
Clasificación:
3.0

El cliente no dejó un comentario.

William B. 
No se han enviado comentarios para esta ubicación.

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