Customer Reviews for Lock & Key Storage
(U-Haul Neighborhood Dealer)

112 reviews

5702 Corsica Rd   Corpus Christi, TX 78414

(361) 288-8046

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(361) 288-8046

5702 Corsica Rd
Corpus Christi, TX 78414

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–11 am
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jose Villareal 
Rating:
5.0

Customer did not leave a comment.

Dorian Guerra 
Rating:
5.0

Customer did not leave a comment.

William Dirksen 
Rating:
5.0

n/a

Angellysse Godoy 
Rating:
5.0

Thanks

Fransisco Oropeza 
Rating:
4.0

The people at this location were very helpful trying to help us resolve the issues we had. Unfortunately I am still dealing with it almost a week after the return.

Pamela Ahlberg 
Rating:
5.0

Customer did not leave a comment.

Gary Wallace 
Rating:
5.0

Customer did not leave a comment.

Jason Nyman 
Rating:
5.0

Customer did not leave a comment.

ROBERT BOYER 
Rating:
3.0

The first Trailer that I got the right turn signal didn't work. The second trailer everything worked. This location is a small area, and if you are not that great with backing a trailer or turning around this place has very limited space.

Robert Bell 
Rating:
5.0

Very friendly and knowledgeable help me how to park the trailer

JOSE DAVID DUENAS 
Rating:
5.0

Customer did not leave a comment.

Brian Owens 
Rating:
5.0

Customer did not leave a comment.

Juan Carlos 
Rating:
5.0

Customer did not leave a comment.

Kathleen Swank 
Rating:
5.0

Customer did not leave a comment.

JESSICA Botello 
Rating:
5.0

The gentleman was very nice and very helpful. Thanks for everything

Deborah Cooney 
Rating:
5.0

Equipment needs freon

Nicholas Villarreal 
Rating:
5.0

Customer did not leave a comment.

Joey Villareal 
Rating:
4.0

Customer did not leave a comment.

Jennifer Nevins 
Rating:
4.0

Very caring and professional

Vernon Marsh 
Rating:
5.0

Customer did not leave a comment.

Fred Bertsinger 
Rating:
5.0

Customer did not leave a comment.

Mauro Salazar 
Rating:
4.0

I paid for a dolly and there was no dolly in the Uhaul when we picked it up. This was very inconvenient to us, we depended on having that dolly to move our appliances up to the 3rd story. Since the dolly was not in the Uhaul, we had to rush and try to find one somewhere, while trying to move our appliances within the time frame that I rented the Uhaul. Although this doesn't sound like a major inconvenience on paper, it was extremely inconvenient to us and could have completely been avoided.

Stephanie Nyberg 
Rating:
5.0

Customer did not leave a comment.

Mark Borgeson 
Rating:
4.0

The distance of 170 miles allocated to get from SA to corpus is not feasible. It was 173 miles just to get from our house to corpus, but there were additional miles to just pick up the uhaul. We were screwed to begin with. Pick another company that won’t nickel and dime you.

Betty Tan 
Rating:
5.0

I got charged for items I never received

Jesus Moncada 
Rating:
4.0

Customer did not leave a comment.

ERNESTO PEREZ 
Rating:
5.0

Customer did not leave a comment.

keith vega 
Rating:
3.0

Customer did not leave a comment.

Juan Cruz 
Rating:
5.0

I had excellent service from Carla Garcia-General Manager. She helped with everything Quickly and very friendly. THANK YOU!

Brian Morales 
Rating:
5.0

Customer did not leave a comment.

mark messick 
Rating:
5.0

Customer did not leave a comment.

Mark Casanova 
Rating:
5.0

Customer did not leave a comment.

Beverly Wilbur 
Rating:
5.0

Customer did not leave a comment.

Michael Burgess 
Rating:
5.0

Customer did not leave a comment.

Laura Zapata 
Rating:
5.0

Customer did not leave a comment.

Holly Mazurek 
Rating:
5.0

Customer did not leave a comment.

David Moreno 
Rating:
5.0

Customer did not leave a comment.

Harvey Houston 
Rating:
5.0

Customer did not leave a comment.

Louis Pastore 
Rating:
5.0

Customer did not leave a comment.

EDWARD MENDEZ 
Rating:
5.0

Customer did not leave a comment.

Maria Olveda 
Rating:
3.0

Customer did not leave a comment.

Daniel Mayfield 
Rating:
5.0

Customer did not leave a comment.

Jo Lynn Coleman 
Rating:
5.0

Fast and professional

Micheal Torres 
Rating:
1.0

The location was great, the lady was very kind but we changed the drop off location and the fuel in the receipt was incorrect. It said the truck had 1/4 tank but it was actually 15 miles to empty. The lady changed them but apparently it didn’t process. When I dropped the truck off I went to the wrong location because it apparently never got changed so I had to drive across town to another location. Doing the after hours drop off, I returned the truck with 30 miles to empty (more than I received) then was charged $30 because it was never corrected in the first place.

Zach Thomas 
Rating:
5.0

Customer did not leave a comment.

Paul Dougherty 
Rating:
1.0

The right side large mirror was cracked in many pieces were lucky it had the smaller mirror we use. It was a scarry ride After we got almost to our destination the check engine lite came on. I think they need to keep better maintenance on trucks if they are going to rent them. We did report this to the truck drop off Place. Some one needs ro go and follow up on these business to make sure the trucks are being serviced and repaired.

Bonita Hurta 
Rating:
5.0

Customer did not leave a comment.

Ronald Hinkle 
Rating:
5.0

The gentleman that helped us today was a great representative for U-Haul and demonstrated excellent customer service.

Peter Rosati 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE DYKSTRA 
Rating:
5.0

Customer did not leave a comment.

sylvia solis 
Rating:
5.0

Customer did not leave a comment.

Brina Gallegos 
Rating:
2.0

I was charged for a dolly, but no dolly was in the truck when I picked it up. But, I was never notified there would be no dolly. So, we had to call 3 other locations to find a dolly and make an additional trip so we could start our move. I would like a refund for the dolly charge

Logan Baker 
Rating:
5.0

Customer did not leave a comment.

Emanuel Garcia 
Rating:
3.0

Customer did not leave a comment.

Michelle Garcia 
Rating:
5.0

Customer did not leave a comment.

Robert Johnston 
Rating:
5.0

Employees were very attentive, friendly and helpful

VICTORIANO PARTIDA 
Rating:
5.0

In-and-out quickly. Efficient customer service. COVID precautions were appreciated. Plenty of room to maneuver in the parking lot. Clean and inviting customer lobby.

Ronald Whitaker 
Rating:
5.0

Customer did not leave a comment.

Jim Aschmutat 
Rating:
5.0

Customer did not leave a comment.

Roy Beaty 
Rating:
3.0

The drop off location was empty even at 12 pm on a Saturday

Ernesto Fernandez 
Rating:
5.0

Customer did not leave a comment.

Kathryn Moos 
Rating:
5.0

The lady was very concerned that the inside wasn’t cleaned and she cleaned it herself before we lefted.

Glenna Anselmi 
Rating:
5.0

Customer did not leave a comment.

Martin Parrish 
Rating:
5.0

The only issue we had was that the drop off location changed at the last minute. We were not aware of this change until we stopped at the initial drop off location and were informed of the change.

Gerardo Garza 
Rating:
5.0

Customer did not leave a comment.

RONNIE WARREN 
Rating:
5.0

Customer did not leave a comment.

Gary Wilbers 
Rating:
4.0

Customer did not leave a comment.

Jay Falls 
Rating:
5.0

The truck had to have had a exhaust leak or something it was extremely loud and drove rough.

Oscar Morales 
Rating:
5.0

Customer did not leave a comment.

Mike Adams 
Rating:
1.0

Location did not have the dolly I had reserved weeks in advance. No clear communication between employees, which led to the reservation for the equipment that they did have almost being canceled. I had to spend 2 hours of my reservation calling around town before I could find a dolly because it was the end of the month and I was repeatedly told I should have 'planned ahead'. Duplicate billing, which was resolved, but overall the absolute worst experience and I'll never attempt to use U-Haul again. I placed an order for boxes and supplies about a month prior to my move and the shipments were lost. I had to spend more money to have supplies shipped from another company and I only got my refund for the U-Haul boxes a couple of days ago. This wasn't the fault of the local store but from start to finish, with contact online and with multiple stores, I have had the most well-rounded horrendous experience with U-Haul.

Albert Ortega 
Rating:
5.0

Customer did not leave a comment.

Monique Bunch 
Rating:
5.0

Customer did not leave a comment.

Monique Bunch 
Rating:
5.0

Customer did not leave a comment.

herlinda alvarez 
Rating:
5.0

Customer did not leave a comment.

JOSE RAMON 
Rating:
5.0

Customer did not leave a comment.

Edwardo Lopez 
Rating:
5.0

Everything was great, very friendly and professional.

richard aguilar 
Rating:
2.0

The ratchet on the car carrier was so ancient and defective, the straps became loose and came off the tires every hour.

Luis Moore 
Rating:
4.0

Keep up the good work

Wilson Guillermo 
Rating:
5.0

Customer did not leave a comment.

RICHARD GREENWELL 
Rating:
5.0

Customer did not leave a comment.

Stacey Wyatt 
Rating:
4.0

Returned rental on Sunday night. They are closed on Mondays for some reason and didn't check my rental in until Wednesday afternoon and I was overcharged.

John Nolan 
Rating:
1.0

WORST EXPERIENCE EVER. SITE I HAD RESERVATION AT DID NOT HAVE EQUIPMENT RESERVED. HAD TO WAIT THE NEXT DAY TO PICKUP EQUIP I DID NOT WANT OPEN TRL INSTEAD OF ENCLOSED TRL.

Anthony Rutland 
Rating:
4.0

Customer did not leave a comment.

Vicki Garza 
Rating:
5.0

Customer did not leave a comment.

Eric Linsteadt 
Rating:
5.0

The location is close to our home which we liked. The office was emaculate. Very clean and comfortable. The staff Carla and Pedro were friendly and courteous. There was only 1 issue. The back light behind the enclosed trailer on right side was defective and blinker nor breaks would turned on. We failed to check before our trip thinking they were working. The UHaul company at our destination would not trade the trailer.

Sandra Ortiz 
Rating:
5.0

Customer did not leave a comment.

Rachelle DeLeon 
Rating:
5.0

Customer did not leave a comment.

Edmund Ocanas 
Rating:
1.0

Truck was broken down not even 5 min into driving no coolant or water in the coolant area overheated.

Felisha Ocasio 
Rating:
5.0

Pedro provided great customer service and I will definitely return for future rentals.

Joey Villareal 
Rating:
4.0

Customer did not leave a comment.

Sean Morris 
Rating:
5.0

Xm radio option

Marshall Cummings 
Rating:
5.0

Customer did not leave a comment.

isaac pena 
Rating:
5.0

Back the truck into the parking spot. It as a little dicey getting it out, and I’ve had a commercial license...

Michael Forman 
Rating:
5.0

Customer did not leave a comment.

Andrew Collins 
Rating:
5.0

Clean the truck

joyce mcdonald 
Rating:
5.0

Picked up an auto transport trailer from this place) address. The employees are very friendly and helpful. Wished I had picked up the truck from here too. If anyone needs a rental in Corpus Christi, TX. this is the place to go. The truck pickup from Yorktown, Corpus Christi, Texas was a Disaster! Short version of the story. Steven was No help. Finally got the truck nearly 3 hours later. I was not happy, I was on a time frame. I showed up on time expecting everything to go smoothly but it didn't. Then Steven and his coworker in training comes out with papers for me to sign, telling me I have suffered enough, here are my papers to sign them. WHY couldn't that have been done sooner?? That was very poor service.

donna council 
Rating:
5.0

Customer did not leave a comment.

Jeth Rey 
Rating:
5.0

Customer did not leave a comment.

JOSEPH BALOG 
Rating:
1.0

Tow dolly was damaged, so it was replaced with another. When dropping off both truck and dolly at correct location in Sierra vista, AZ i was charged $440 for dropping of dolly at wrong location. Still waiting to hear back about resolving the issue.

Griffin Facciano 
No reviews have been submitted for this location.

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