Gas was not at indicated mark that was already preprinted saying it was at a half and it was in between a quarter in a half. He did not go out and check the truck with us so mark any issues with it before we drove it off the lot. Will never rent again. I'd rather spend that paying everyone I know to gas up there trucks then deal with this again.Alicia H.
Customer Reviews for Lock It Up Massillon LLC
(U-Haul Neighborhood Dealer)
Massillon, OH 44646
Servicios en esta ubicación:
- Mon–Fri10:30 a. m. - 4:30 p. m.
- Sábado8 a. m. - 11 a. m.
- 12/8/2022: 10:30 a. m. - 12:00 p. m.
- 12/9/2022 - 12/12/2022: cerrado
- 12/15/2022: 1:45 p. m. - 4:30 p. m.
- 12/23/2022 - 12/26/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Chad R.
Total crap service from dispatch and customer service lines. Both store employees were very apologetic but had no idea what to do to fix the issue. Very pissed about having to cancel my card after everything went through because my personal info was on peoples personal cellphones. But They did finally get me on the road. What should of taken my 2 1/2 to 3 hours total to pick up the truck pick up my furniture and drive home turned into a over 5 hour ordeal and that's not even counting having to find unloading help the next day because my help couldn't be here today.Jason R.
El cliente no dejó un comentario.Nancy P.
El cliente no dejó un comentario.Christina S.
Don't change a thing. We pulled into the station; the Attendant must have seen the ID #'s on the truck? I walked in he had info pulled up and said I was good to go after handing in the keys. Less than 5 min we were on our way. KUDDO'SDouglas B.
I arrived at the facility 1 hour after their scheduled opening time. I couldn't get a hold of anyone. Door was locked and no one was there. I called many times with no answer. I even waited for 30 minutes for someone to show up. Having someone present while doing off a trailer would be my recommendation.Shawn R.
Lock it up was FANTASTIC! Excellent service and incredibly professional.Maria D.