Customer Reviews for Livonia Budget Storage
(U-Haul Neighborhood Dealer)

178 reviews

29150 W 7 Mile Rd   Livonia, MI 48152

(248) 476-6922

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(248) 476-6922

29150 W 7 Mile Rd
Livonia, MI 48152

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Keisha Rawls 
Rating:
5.0

N/A

Terry Cureton 
Rating:
5.0

Staff is friendly and very helpful.

Kelvin Brummett 
Rating:
5.0

Nice. Convenient.

James Scott 
Rating:
4.0

Customer did not leave a comment.

Jeffery McBride 
Rating:
4.0

Customer did not leave a comment.

Brian Ptashnik 
Rating:
5.0

The Truck had a flat tire on the rear driver side inner tire. It also has engine lights on and needs a alignment the steering wheel is off center. Other than that the team in the Livonia location has a very clean and nice interior and very professional.

Mike Stadler 
Rating:
5.0

Customer did not leave a comment.

Matthew Wine 
Rating:
4.0

Reeked of pot! Rental car companies fine $$$ and at least try to control, deodorize. Even just leaving the windows down for a while might of helped.

PETER LOWELL CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Paul Minadeo 
Rating:
5.0

The staff was very friendly and helpful. Excellent facility.

Amanda Lloyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nickolas Pearce 
Rating:
5.0

Customer did not leave a comment.

GARY CHAPPELL 
Rating:
5.0

Great individuals Everyone was so nice Was in and out in no time Office was welcoming and clean Thank you!

Julie Vangemert 
Rating:
4.0

Customer did not leave a comment.

scott dziadosz 
Rating:
5.0

Customer did not leave a comment.

Octavia Alexander 
Rating:
5.0

The best

Theresa Thomason 
Rating:
5.0

Customer did not leave a comment.

saied zabetian 
Rating:
5.0

Friendly staff

Teresa Lei 
Rating:
5.0

Workers had the equipment ready for me and made picking up the trailer of breeze.

Robinson Nall 
Rating:
5.0

Customer did not leave a comment.

Katelyn Burns 
Rating:
5.0

Customer did not leave a comment.

Johnny Ochoa 
Rating:
5.0

Customer did not leave a comment.

Penny Parker 
Rating:
5.0

Customer did not leave a comment.

cytresse wattson 
Rating:
5.0

Always great service at Livonia Budget Storage location! Thanjs!

Corey Hilton 
Rating:
5.0

Easy, fast and no hassle. Highly recommended

Nick DeLuca 
Rating:
5.0

Customer did not leave a comment.

Amanda Lloyd 
Rating:
5.0

It is the people that make an organization great. Great people at the Livonia store! Keep up the good work!

Shawn Allendorf 
Rating:
5.0

Customer did not leave a comment.

Reiner Burk 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Schreiber 
Rating:
1.0

Customer did not leave a comment.

Raven Hooks  |  Overall Experience 
Rating:
5.0

Everything went great. I was happy to be able to return after hours. Getting in and out of the gate was easy.

Jaret Johnson 
Rating:
5.0

Tires are really bold and was shaking

MARTIN MITKOVSKI 
Rating:
5.0

Great service and great environment overall !

Estella Espinoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica Finch 
Rating:
5.0

Customer did not leave a comment.

Jacob Frisco 
Rating:
5.0

Customer did not leave a comment.

Aimee Sassak 
Rating:
5.0

Customer did not leave a comment.

tony ruggirello 
Rating:
5.0

Customer did not leave a comment.

Matthew Spunar 
Rating:
5.0

Very clean and newer van. After hours drop off was convenient and very easy

Richard Griffith 
Rating:
5.0

Customer did not leave a comment.

Brian Hooper 
Rating:
5.0

Customer did not leave a comment.

Sue Vomestek 
Rating:
5.0

Customer did not leave a comment.

Uary Seals 
Rating:
5.0

David was extremely helpful.

Arthur McShane 
Rating:
5.0

Customer did not leave a comment.

EDWARD TIMOTHY ASAI 
Rating:
5.0

Customer service is the best

Delrico Buckhannon 
Rating:
5.0

Customer did not leave a comment.

Paul Renault 
Rating:
5.0

Excellent customer service and extremely friendly! Couldn't have asked for more.

Jacob Sharp 
Rating:
5.0

David and his team were wonderful and very professional. I would recommend this storage facility to all my family , friends , and customers !

IGOR KHAYKIN 
Rating:
5.0

Highly recommend this storage facility. Everything is indoors and you just pull into the loading area, with the access code, so you don’t have to worry about inclement weather. You have access beyond office hours, too. We had to have temporary storage while looking for a house and when we moved, our things weren’t covered with dust or dirt that you might find with an outdoor facility. Will recommend to everyone who needs a storage unit.

Mark Mastantuono  |  Overall Experience 
Rating:
4.0

Again, the UHaul DBMS tried to charge me $400 extra, showing the beginning mileage from the previous renter…on the UHaul screens. Another way for “ extra revenue”, I guess…for unexpecting customers. Agents were completely confused as to why the initial mileage in app didn’t match my contract. They had to call a manager, who told them how to override the error. Wasted 30 minutes. Had to rush to catch my flight. I pray to God there will be another competitor who can soon take away all of the one-way business from UHaul; I’ll be the first one to switch.

Brenda Azamian 
Rating:
5.0

I really don’t think there is anything to improve, I’m actually going back this weekend do rent a small trailer!!!

MICHAEL MARTIN ZANIER 
Rating:
4.0

Customer did not leave a comment.

Brian Hart 
Rating:
5.0

Excellent customer service..the lady who checked us in and hooked us up was great and the guy who checked us out when we returned the trailer was also great. The 6x12 trailer was in terrific condition and towed smoothly. Prices very reasonable. Would highly recommend this location for U-Haul rentals.

Kristin Saleh 
Rating:
5.0

Customer did not leave a comment.

KENNETH Dyer 
Rating:
5.0

Customer did not leave a comment.

yousef attallah 
Rating:
2.0

Customer did not leave a comment.

Lynne Merrifield  |  Overall Experience 
Rating:
5.0

The two woman that took care of me were very knowledgeable and professional. I was very satisfied with the rental, the service and the whole experience. Thank you.

MICHAEL NICHOLS 
Rating:
5.0

Customer did not leave a comment.

Brandon Brock 
Rating:
1.0

Was charged twice. They were unable to refund the second transaction. no refund, then $200 on the back end? I’ll carry my things by hand before I use uhaul again.

Ashley Daniels 
Rating:
1.0

Customer did not leave a comment.

Charles Fuller 
Rating:
5.0

No

Valerie Nadon 
Rating:
5.0

Very quick check in nice easy yard for the equipment drop off

GERALD GRIFFITH 
Rating:
5.0

Customer did not leave a comment.

lamot moore 
Rating:
5.0

Customer did not leave a comment.

perri Lile-barrett 
Rating:
5.0

Customer did not leave a comment.

Frank Grocki 
Rating:
5.0

Very accommodating and courteous staff. Overall great experience.

Deborah Montgomery 
Rating:
5.0

Customer did not leave a comment.

Chad Roberts 
Rating:
5.0

Customer did not leave a comment.

Dean Miyao 
Rating:
5.0

None at this time

Donissa Tapscott 
Rating:
5.0

Customer did not leave a comment.

EDWARD TIMOTHY ASAI 
Rating:
5.0

Customer did not leave a comment.

Jason Mortiere 
Rating:
5.0

Drop off went very smoothly.

Stephen Engers 
Rating:
4.0

I was a bit bummed the photo of the trailer at "pickup" that were up loaded weren't from the same day I picked it up but outside of that one little-no a super big deal- I had a smooth experience 😀

Lila Currie 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Henning 
Rating:
4.0

Trailer needed to be swept out. Tail lights, turn signals, and brake lights were OK at pick up, but did not work from Livonia to Grand Rapids. Unsafe transfer of cargo!

Kevin Fricke 
Rating:
5.0

Customer did not leave a comment.

Sherese Patton 
Rating:
5.0

Customer did not leave a comment.

EDWARD TIMOTHY ASAI 
Rating:
5.0

Stellar customer service!! Thank you!

David Knaggs 
Rating:
2.0

Check/inspect vehicle and tow dolly thoroughly. The driver’s side hood wasn’t latched and then the tow dolly rear light was out. Also, there was a small oil leak that leaked on our brand new driveway. No one showed me how to detached the dolly or go over how to properly load my vehicle. Figured that out my self.

Stephen Klamer 
Rating:
5.0

Counter people we excellent. Truck was clean and worked quite well. Perfect for the job.

Gerald Gerson 
Rating:
5.0

Wonderful Storage 🥰 that should have been their name 😇 My experience was amazing from- watching the storage building being built to moving in a brand new unit. Awesome size, space, lighting, parking and indoor units. When I moved out of the unit my things where as I dropped of NO DUSTY DIRTY OR BUGS 🥰😇

Charmain Wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Fricke 
Rating:
5.0

Customer did not leave a comment.

william benson 
Rating:
5.0

The young lady at this location was awesome.

Alton Clemonts 
Rating:
5.0

Pulled up to return trailer and the employee came right out to help.

Michael Perczak 
Rating:
5.0

This is a new location, the people there were very helpful. The facility is very clean and appeared well stocked, even though I didn't need anything. Would definitely use again.

daniel malone 
Rating:
5.0

Everything was great. Front office staff was helpful and patient.

Peter Galda 
Rating:
5.0

Customer did not leave a comment.

Kellie Stallings 
Rating:
5.0

Customer did not leave a comment.

Thomas Bruderly 
Rating:
5.0

Ladies at the counter were super friendly!

James Woods 
Rating:
5.0

Customer did not leave a comment.

Steven Irby 
Rating:
5.0

Customer did not leave a comment.

Michael Stetson 
Rating:
5.0

Customer did not leave a comment.

Steve Hoogterp 
Rating:
5.0

The staff at u-haul were so friendly and helpful. I would definitely recommend them.

Cheryl Sibley 
Rating:
5.0

Customer did not leave a comment.

Bradley Perry 
Rating:
5.0

Shawn did a great job dealing with me. My reservation was incorrect in their system compared to what was delivered to me via email and she politely worked it out with me.

Jim Bates 
Rating:
5.0

Very quick check in

Gerald Griffith 
Rating:
5.0

Customer did not leave a comment.

anthony ragland 
Rating:
5.0

The entire experience was great! I have no complaints... Keep up the good work!

Typhenia Ross 
Rating:
5.0

Customer did not leave a comment.

Varon Fernandes 
Rating:
5.0

Customer did not leave a comment.

Tonquish Lodge   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Rhode 
Rating:
5.0

Brand new trucks and very friendly staff. Picking up the truck for rental was east and straight forward. The truck I got was literally brand new with 200 miles on it. If I need to live again I will definitely be coming back for a truck rental!

Justin Gregory 
Rating:
5.0

Customer did not leave a comment.

Frank Brandenberg 
Rating:
5.0

Customer did not leave a comment.

Martha Abbott  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Claire O'Meara 
Rating:
3.0

Customer did not leave a comment.

David Knaggs 
Rating:
5.0

Staff was extremely friendly and courteous! I highly recommend!

Todd Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred Fox  |  Overall Experience 
Rating:
5.0

The staff was very friendly and was even kind enough to offer me a bigger space than what I reserved online. You also have pretty much everything at the front desk such as locks, mattress covers, etc. The place is neat & tidy, secure, and temperature controlled. I would definitely recommend this place to anyone who is looking for a good storage unit.

Jai Viknesh Sankar Narayanan  |  Reservation 
Rating:
5.0

I had a great experience using the facility. Everyone I interacted with that works there were always very friendly and helpful.

Darleen Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daryl Harris  |  Overall Experience 
Rating:
5.0

Really a nice place for storage also perfect location location location.

Kenneth Hickman   |  Overall Experience 
No reviews have been submitted for this location.

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