Vary well mannered, Vary kind and helpful
ANTHONY M
Customer Reviews for Lil Gils Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't steal, gas was filled = to when picked up. But charged 4 galons for 14mile drive. Even if no gas were added. How do you explain 4 galons filled for 14miles driven. I need a refund of those charges.
Jaime CNothing. Gil and his staff is extremely excellent.
trevino jMy highest recommendation! Communication with Gil is superior. Everything is clear and transparent, and Gil strives to make things easy and convenient in every way. The way he treats people inspires so much confidence. Great experience!
Melissa Wgreat service
JASON WCleaner
Basilio PVery friendly and professional.
ROLAND KThank you Gil!!
HENRY GAmazing service
ROBERT ZGil was hella useful and helpful
jesse lEl aire frío no funciona, y mi hijo se paso y lleno el tanque de gas, fue medio tanque de mas, bueno es que se retornar ese dinero,asi como yo pago si lo regreso vacio.
luis AYall awesome
Diana TIt was the right size U-Haul I needed, and I will go back again. Thank you.
sandra dGil has great personality and customer service.
JANICE MU-Haul has not adjusted to the reality that this facility cannot do mobile transactions. The business hours are when the trucks are available. The people are great. The equipment is good. The match with UHaul tech is bad
John BAdditional furniture dollies would be great, but the experience was overall pleasant
stephanie mAmazing customer service!
BRYAN VHad one problem, the gas cap was stripped and couldn't get it off. Had to pry it off with tools.
LINDA SThank you Mr Gil for all your help and generosity, you’ve helped us twice and we couldn’t have asked for a better person to help us. You and your company will be highly recommended to our family and friends.
AMELIA SVery professional, quick service, has a little of everything for moving in case you forget something. Rental was clean and ready for pick up.
KIMBERLY Lfriendly and helpful service
Nicole SExcelente atención al cliente. Gracias
Maria DGreat customer service, professional, friendly and eager to help. Communication spot on!
TONY GThey were very nice and very helpful
Scott GGreat service!
ruben cI left a set of keys In the truck were they found? Please call 210-323-2599
Thomas TGreat people and fast customer service.
IGNACIO SThis location was very helpful.
DIANE RGood
MARCO ULik gils were so awesome and respectful to me I thank every member of the team
Abdullah AVery straightforward and helpful! Will be doin business with them in the near future!:)
juan nGreat job.
CHARLES BHad a 5 star experience renting a Uhaul from Lil Gil’s Auto Sales. This is a small family owned business that has been serving our community for a long time. Gil treated me like family and was a pleasure to work with. He will take great care of you!
Louis RTodo excelente
Jorge BGil is a great guy good to work with and he’ll take care of you you.
ARNULFO LThe lot is small But the staff is very accommodating easy to work with & friendly
REGAN SI had a great experience with the owner Gil and Martin at this location! They take pride in their customer service and made sure I was taken care of every step. I am active duty Army and they know how to take care of service members. Would highly recommend this location and Team!
Vinny ONothing! Lil Gil just an awesome!!!
Jonathan AThey have a great team at this location the guys were very helpful getting us going..👍great job! Thanks
david hNothing the owner was exceptionally friendly and helpful. I have no negative feedback for this location.
Harold TMy experience with Gil was crazy. He's knowledgeable and prepared for any circumstances. My trip was uneventful.
GARY HFree snacks
Kevin HExcelent service
Daniel LGilbert was an absolute blast to talk too I must have been there an hour just laughing and joking with him I HIGHLY HIGHLY RECOMMEND GILBERT AND HIS TEAM HANDS DOWN THE BEST EXPERIENCE RENTING MY TRAILER FROM THEM
Christopher FExcellent service! Thanks again!
Humberto AGil was amazing. I needed a last minute bigger size uhaul and he was able to accommodate me! So fast, super easy, and very nice to work with. I can’t wait to order again from him!
Magen SI have been dealing with charges to my card for over a month due to this location giving me a trailer that did not match my contract # and the person who had the actual trailer racked up toll charges galore. Now UHAUL won't make it right and when the Uhaul dealer in VA called Gils they said they would fix it on their end and never did, so the other person gets off free and I pay for charges I didn't incur. Trash, like the rest of San Antonio. I've contacted Uhaul and filed 2 dispute forms but like everything else customer service is non existent.
Francis AExcellent service there's no need to change anything. Keep up the great work. Thank you!
BERT EVery affordable, friendly, quick and easy process. Definitely would recommend to anyone looking to rent a uhaul.
Clarissa SGreat service!
Steven MGreat
Roverto MThe owner was nice and very helpful then entire time
Mark ZGreat customer service
Mary RGil made me feel like a valued customer. Professional demeanor with courtesy is a delightful surprise, but finding personable & compassionate attitude makes Lil Gil's a rare jewel in the U-Haul family. Perhaps he could train the boys at Wurzbach.
Cindy SGil was an absolute life saver! We needed a rental and auto transport very quickly and last minute and he was able to assist us. Not only was he professional but very down to earth and helpful to ensure the process was as flawless and stress free as possible. We are very appreciative and will definitely use him for any future needs!
Tatiana T