Comentarios del cliente para Lighthouse Mini Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lighthouse Mini Storage LLC

Grado total:

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Dan R. en

Grado:

Was not given the code to get in the locked drop off site.

Brad R. en

Grado:

Major issue with my overall reservation. Only wanted a 10’ truck. Made an online reservation and thought all was good. Then 2 days before pickup I get a call saying 10’ is not available, we’ll get you a 15’. Then an hour later i get a call saying nothing is available. Told them I have to have something and they found a 20’ 20 miles away. Way more truck than I needed. Beyond that, all was great.

Gwendolyn T. en

Grado:

El cliente no dejó un comentario.

Carl T. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

After hour drop off was confusing, needed a gate code, and didn't have one. The code we were given was invalid, from someone on the phone.

Sandra E. en

Grado:

Says 24 hour drop-off, but the gates were closed and locked... we had to make a couple of phone calls to get instructions on dropping the trailer off. Fine, otherwise.

Timothy S. en

Grado:

I would not suggest using uhaul to anyone i know.

Ronny E. en

Grado:

El cliente no dejó un comentario.

Frank L. en

Grado:

It cost me almost $400.00 for 1 day. Not the price I was quoted. Was quoted 187.00. I paid the 400 because I was moving and did not have much time. Can you please refund the difference

Orkhan S. en

Grado:

Thank you!

Kipp R. en

Grado:

Customer service could be better at estamating and explaining the rental agreement..

Mary M. en

Grado:

I needed a truck at the last-minute. Melissa was very helpful in getting me what I needed. The rental went very fast and easy. The facility was very well maintained and was very clean! She was absolutely great! She made everything so easy. By the time I left there after returning the truck, I honestly felt like I had made a new friend. Will definitely use them again and will recommend!

Joseph D. en

Grado:

Melissa was exceptional and knowledgeable. Great service.

Felicia G. en

Grado:

Nothing, everything was great and the customer service was wonderful.

Michael S. en

Grado:

Best service ever. Will always use the franklin facility.

Lavon A. en

Grado:

El cliente no dejó un comentario.

Betty E. en

Grado:

El cliente no dejó un comentario.

Jason D. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

The attendant was very helpful and friendly

Sheooey H. en

Grado:

El cliente no dejó un comentario.

DANIEL L. en

Grado:

El cliente no dejó un comentario.

larry G. en

Grado:

El cliente no dejó un comentario.

Joshua S. en

Grado:

Free storage is a great option for uhaul customers.

Scott S. en

Grado:

El cliente no dejó un comentario.

Dan B. en

Grado:

El cliente no dejó un comentario.

Donna R. en

Grado:

This was the best experience I’ve ever had with a rental truck! The lady that works there is nice and fun! She’s very knowledgeable about her job and I would highly recommend this location!

Nicholas O. en

Grado:

El cliente no dejó un comentario.

Rocky M. en

Grado:

El cliente no dejó un comentario.

Nicole B. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

ruth H. en

Grado:

El cliente no dejó un comentario.

Jennie B. en

Grado:

El cliente no dejó un comentario.

Allen K. en

Grado:

Great facility.

Allen K. en

Grado:

Fantastic service.

Marla P. en

Grado:

Went over almost 20 miles on my estimated miles so I got charged. When I got the truck it was right at 7/8 and when I took it back it had a full tank. That should have counteracted the miles that I went over. That should have compensated but it didn't. That should he reviewed and looked at!! Not happy with that.

jerome T. en

Grado:

El cliente no dejó un comentario.

jerome T. en

Grado:

El cliente no dejó un comentario.

FARAZ B. en

Grado:

El cliente no dejó un comentario.

kenya C. en

Grado:

El cliente no dejó un comentario.

debra M. en

Grado:

El cliente no dejó un comentario.

sally J. en

Grado:

I was a wonderful experience and would use them again the lady at the front desk was awesome.

Sierra M. en

Grado:

Everything was great!

chris M. en

Grado:

Nothing, the only thing with the truck the cargo light in the back doesn’t work and the cover was hanging down

frank A. en

Grado:

nothing...staff was really good and polite...

Michelle A. en

Grado:

El cliente no dejó un comentario.

Michelle A. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

El cliente no dejó un comentario.

Terry J. en

Grado:

El cliente no dejó un comentario.

Marlon J. en

Grado:

My experience was absolutely great! MELISSA went above and beyond to not only greet me but also provided A+ services quickly coming and going! Great job!

James A. en

Grado:

Excellent service and support!

KARL S. en

Grado:

The attend she is great goes above an beyond to help

Jason W. en

Grado:

Melissa the girl at the counter was very helpful and friendly. I was able to drop my truck of and acquire a storage unit quickly and without issue.

Justavian T. en

Grado:

The truck stunk really bad.

Bethany H. en

Grado:

We loved our experience with Lighthouse Storage. They are always so kind and such a wonderful family. If we need storage again, this will definitely be the place we go!

Dena Ann U. en

Grado:

El cliente no dejó un comentario.

AMY C. en

Grado:

Very clean, climate controlled and safe. Love Lighthouse Storage

emily M. en

Grado:

El cliente no dejó un comentario.

adam b. en

Grado:

Good place to rent from

MIKE G. en

Grado:

Great Place for your UHaul Equipment Rentals and Self-Storage needs!

SHANNON JOE K. en

Grado:

Outside is not organized, needs marked areas for each camper/boat. We had a 5th wheel parked for a yr with plenty of room, then others was crowding us making it hard to exit with our tail swing.

Carl H. en

Grado:

El cliente no dejó un comentario.

Mike G. en

Grado:

El cliente no dejó un comentario.

marty B. en

Grado:

El cliente no dejó un comentario.

Joe David L. en

Grado:

Great storage place!!

Lance D. en

Grado:

El cliente no dejó un comentario.

JEFFERY H. en

Grado:

Best all around storage facility i have ever experienced

Damon W. en

Grado:

El cliente no dejó un comentario.

Harrison C. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

The door and latch needs to be adjusted and lubricated. Too difficult to raise and lower this trailer's door!

MATT A. en

Grado:

El cliente no dejó un comentario.

darik B. en

Grado:

Nothing at all. The representative was personalblenand polite and we really enjoyed her.

MELANIE D. en

Grado:

The staff was very helpful and had me moved in by 10:30am the day after I made the reservation. Thank you!

Dan S. en

Grado:

El cliente no dejó un comentario.

AUSTIN J. en

Grado:

Great facility and staff!

Dale B. en

Grado:

El cliente no dejó un comentario.

Robin H. en

Grado:

Milissa provided great customer service. The process that rent and return was easy and efficient. The truck I rented was newer and clean. I recommend Lighthouse Mini Storage.

debra W. en

Grado:

One employee was uninformed about the facts of her job. The other employee was rude and spoke nasty to use. And we tried to return the item after hours but their was a code on the gate that we were not given, so we wasted a trip for nothing.

kay c. en

Grado:

Thank you

malina C. en

Grado:

The truck was crooked. Very unsafe truck.

lorraine B. en

Grado:

El cliente no dejó un comentario.

bruce W. en

Grado:

Melissa was wonderful! It was a pleasure doing business with her !

tammy G. en

Grado:

El cliente no dejó un comentario.

Cindy R. en

Grado:

El cliente no dejó un comentario.

carol S. en

Grado:

very friendly staff, was a very pleasant experience. Thank you

Raymund P. en

Grado:

Excellent customer service experience!!!! I highly recommend!!!

VALERIA S. en

Grado:

Nice service, polite people, quick and efficient. Will use it again for sure.

betty F. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

Everything went well.

Michelle P. en

Grado:

El cliente no dejó un comentario.

Courtney H. en

Grado:

Trash in the uhaul trailer and dirt. We had to sweep it out before we used it. Other than that it’s always been clean every time we’ve picked up.

anthony W. en

Grado:

Nothing I always get great service and the rental I need is always there I've never had a bad experience with u haul

ruth G. en

Grado:

they were great!

JAMES B. en

Grado:

Melissa is the greatest help!! wouldn't go anywhere else.

Robert H. en

Grado:

El cliente no dejó un comentario.

Angela L. en

Grado:

El cliente no dejó un comentario.

JEFFREY H. en

Grado:

El cliente no dejó un comentario.

Brenda K. en

Grado:

Melissa was amazing, she was very accommodating and personable. Her customer service was outstanding. She made my moving experience easy and full of laughter.

JAMES B. en

Grado:

Great to do business with. I have rented here before because they are on the ball.

alfred P. en

Grado:

Very nice folks to work with and the equipment was great no problems what so ever. I would recommend them to anyone in the area that needs to rent equipment or needs boxes for moving. Great people Sonny

Jim Y. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

El cliente no dejó un comentario.

JOHN H. en

Grado:

El cliente no dejó un comentario.

greg W. en

Grado:

The service was outstanding. Melissa was extremely friendly and very helpful. it was a pleasure doing business with her. I will definitely use Lighthouse Mini Storage again in the near future for my rental needs.

roger C. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

This facility is gated and requires a code for entry. Sadly, there is no place for "early returns" outside of facility. This is not a 24hr drop off facility as listed on the UHaul website. I was not aware of this. Owners should have contacted me (as they are required according to the UHaul representative that I spoke to on the telephone about this situation) and given me made a code available if I decided to return early.

Ann P. en

Grado:

El cliente no dejó un comentario.

Gayla H. en

Grado:

El cliente no dejó un comentario.

guy P. en

Grado:

El cliente no dejó un comentario.

dan A. en

Grado:

Melisa was such a professional, knew all about the process to rent this truck. Checking the truck back in was a breeze. Appreciate a good employee these days. Good experience.

Kayla C. en

Grado:

I had originally reserved a 26' truck and I reserved it a few days ahead of time. Uhaul called me and left a message so when I called them back the rep was extremely rude to me and acted as if she didn't have the time to deal with my situation. I ended up with a 20' which needed an extra 3 trips because it want as big. That was super inconvenient and frustrating. However, the lady at Lighthouse where I picked my truck up was very nice and that was nice since I had such a bad experience with the Uhaul rep.

JUDY D. en

Grado:

El cliente no dejó un comentario.

buffie D. en

Grado:

Melissa at Lighthouse Mini Storage is great she's very knowledgeable and helpful. I've rented several Uhaul's at this location and have been very satisfied each time.

Beverly M. en

Grado:

El cliente no dejó un comentario.