Comentarios del cliente para Lighthouse Marine Services Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lighthouse Marine Services Inc

Grado total:

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janet M. en

Grado:

the person at the drop-off location was sitting in a back room, (lights off) and didn't come out of the back room to the counter to speak with me. He just told me to leave the key. no paperwork, no confirmation. subsequently, i received an email of "not returned equipment" because the drop off person did not submit the paperwork indicating that i had dropped the vehicle off. Luckily, I had taken pictures of the truck in front of the drop off place as well as kept my receipt for the gas top-up prior to drop off. THIS DROP OFF LOCATION IS NOT A GOOD REFLECTION ON U-HAUL. The pick up location and the person on the telephone I spoke to about the 'not returned equipment' email were both really great. The drop off place WAS TERRIBLE.

Stefen S. en

Grado:

El cliente no dejó un comentario.

DONNA W. en

Grado:

It was an extremely easy process! I’ll recommend you to friends.

Peter F. en

Grado:

1. Location was unable to give me a contract to review or sign. 2.Location changed the contract from the reservation #25047305 that was ordered and confirmed! 3. My reservation #25047305 was for $266 + $51. 4. Uhaul charged my credit card $701.66...now fighting to get the difference back!

John S. en

Grado:

The biggest problem was i was told i could pick up the trailer in Southampton that was close to my house. But ended up in Greenport .that required me to either drive around the peconic.bay or take two ferries across to get there. Which was a extra expense and a 30 mile trip the other way after i got the trailer.That was not the fault of lighthouse marine

Pamela M. en

Grado:

Nothing

claude C. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

I think that pick-up trucks should be available at this location year round. Thank you

John S. en

Grado:

Great store with a large selection of fishing and marine supplies.

John S. en

Grado:

Great Location and really nice Bait and Tackle shop!!! A must visit for the outdoorsman

Matthew B. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

danielle G. en

Grado:

El cliente no dejó un comentario.

Elsbeth D. en

Grado:

Left some messages and didn’t hear back, but they were great when I actually picked the truck up

Nathan F. en

Grado:

Shorten the checkout orocess

Nathan F. en

Grado:

Picking the truck up using the app is arduous

Andrew K. en

Grado:

El cliente no dejó un comentario.

andrew L. en

Grado:

Great service

joseph D. en

Grado:

El cliente no dejó un comentario.

Nick P. en

Grado:

Not satisfied with uhaul itself not specifically location. Got confirmation stating pickup was in riverhead. Confirmed this with Riverhead. Went to Riverhead the day before pickup only to find out trailer was not there. After several phone calls from the Riverhead location I was assured I could pickup trailer in riverhead on Monday morning at 9am. At 730 am Monday morning I received a call from uhaul directly stating I would have to travel to greenport to pick up trailer. Not only was this an inconvenience but costly. I lost almost 2 hrs. In travel time. I askef Laurie in the Holtsville officee if I would be compensated for uhaul error only to be answered no in a rude manor. The people in Riverhead did all they could to help but the error was somewhere else possibly the uhaul office itself. I feel I should have received some compensation and not rudeness.

Tammy C. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

DEAN F. en

Grado:

El cliente no dejó un comentario.

Brad B. en

Grado:

El cliente no dejó un comentario.

PATRICK Z. en

Grado:

El cliente no dejó un comentario.

Donna Z. en

Grado:

El cliente no dejó un comentario.

Franz F. en

Grado:

El cliente no dejó un comentario.

claude C. en

Grado:

El cliente no dejó un comentario.

Therese P. en

Grado:

El cliente no dejó un comentario.

STEPHEN P. en

Grado:

John was super helpful, he really took care of us.