Customer Reviews for Life Style Auto Rental & Sales
(U-Haul Neighborhood Dealer)

144 reviews

619 N Broadway   Santa Maria, CA 93454

(805) 310-4335

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 310-4335

619 N Broadway
Santa Maria, CA 93454

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Fast and efficient. Thank you!

John Lombardo 
Rating:
5.0

Great customer service from Liz she was very informative and quick, I was in and out and ready to go thank you

Stephanie Reza 
Rating:
3.0

Customer did not leave a comment.

Brian Whitaker 
Rating:
5.0

Great service. Excellent staff. Thank you guys very much.

Ridge Lopez 
Rating:
5.0

Customer did not leave a comment.

rachelle martenez 
Rating:
1.0

terrible, my original reservation got cancelled last minute and I had to drive an extra 17 miles to get a new one

Louis Kang 
Rating:
1.0

Location had no personal on site, the lot was all roped / chained off so we could not get on the lot to drop off the truck as directed. Lucky we found a spot to street park next to the lot, but there was not guarantee we would find anywhere to park our rented 27 foot truck! Uhaul should only arrange drop off of a large vehicle if there is actually room to park it in the location. This was not appropriate.

Jessi Hill 
Rating:
5.0

Customer did not leave a comment.

Richard Friedman 
Rating:
3.0

Customer did not leave a comment.

Jacob Kersey 
Rating:
5.0

Lisa was extremely helpful and knowledgeable!

Pat Blackwell 
Rating:
5.0

Very great service! very kind treated me very fair! fast service! Both Liz and Oscar helped me out. Really appreciate it. Will definitely recommend you to a friend and will most definitely use this service again. Thank you!!! Antonio...

Antonio Wall 
Rating:
3.0

No on-site space to return truck - had to park in street.

MICHAEL ARONSON 
Rating:
5.0

Great customer service!!! Very kind and friendly!!

angelina dettamanti 
Rating:
1.0

Another weird place. It was a used car lot with a chain link fence around it. No one was there. There were 4 Trucks parked across the street so I parked mine over there. Then it took me 30 minutes to figure out where the key drop box was. Almost just left it in the truck...it was so frustrating!

Lisa Brennan 
Rating:
5.0

Customer did not leave a comment.

anthony andrews 
Rating:
5.0

Customer did not leave a comment.

Anthony Barajas 
Rating:
5.0

Customer did not leave a comment.

Eduardo Guzman 
Rating:
3.0

No apparent drop off area - vans lined up across the road

Johanna Santer 
Rating:
4.0

The lady who checked us in was wonderful, friendly, and just a sweet woman. It wasn't really clean but it's also a car dealership. Her presence made up for that times 10 :) She needs a raise!

Anita Marquez_SPEC_TM 
Rating:
5.0

Customer did not leave a comment.

Brian Larson 
Rating:
3.0

Better parking for truck share drop off. Possibly a way to unlock the gate for 24/7 truck share after hours pickup and drop off. Overall though easy and convenient.

Kenneth Cardona 
Rating:
2.0

The staff was friendly, but the truck was in horrible condition. The back wasn’t swept out, the windshield wipers were extremely old and didn’t work during the storms we drove through. Pretty sure we were given the oldest and most beaten up truck. We travelled over 1300 miles to move out of state and it was super hard to drive this truck. Very disappointed.

Kelsey Freeman 
Rating:
5.0

Just right!

Steven Schlaefer 
Rating:
4.0

Customer did not leave a comment.

Daniel Chavez 
Rating:
3.0

I appreciate that the personnel was very helpful, knowledgable, and friendly. I would give them 4 stars! I also appreciate that I was able to have a discount on my rental because I dropped it off here. However, the office was cluttered, dirty, and had a very strong musty odor to it. I did not feel comfortable sitting down.

Nicolle Gilsdorf 
Rating:
4.0

Customer did not leave a comment.

Teresa Zendejas 
Rating:
4.0

Customer did not leave a comment.

Ian Nasman 
Rating:
5.0

I booked the truck for pick-up in San Luis Obispo and return in Santa Monica, but I was informed the pickup location has been changed to Santa Maria because of availability. Luckily, the lady at Life style Auto was very help full, she even gave me extra millage without me asking.

BILLY HOYONO 
Rating:
5.0

Great service very friendly

Elena Hernandez 
Rating:
2.0

Customer did not leave a comment.

Rosemary Munoz 
Rating:
5.0

My family will be using Life Style Auto & Rental Sales again... Thanks

FLOYD WILSON 
Rating:
5.0

The lady who rented the truck to us was wonderful. She was very helpful and friendly. Make sure the truck has more gas.

MARGARET WOOD 
Rating:
5.0

Customer did not leave a comment.

CHERIL MAGALLANES 
Rating:
4.0

Easy to deliver

DENISE TAYLOR 
Rating:
2.0

People were great but the location is not great.

Andrew Lynn 
Rating:
3.0

Customer did not leave a comment.

Steven Holman 
Rating:
5.0

Customer did not leave a comment.

PATRICIA LOMBARDO 
Rating:
3.0

The person I dropped off the truck with was great. She watched me driver the truck around the block 3 times before I found a parking spot. Parking here was my only issues. I’m just glad it all worked out.

VALERIE TIMMERMAN 
Rating:
5.0

Customer did not leave a comment.

Donald Struble 
Rating:
5.0

great customer service and incredibly friendly

Brian Brown 
Rating:
2.0

I tried to drop it off at 8 am and they weren't open. I left a message to call when they got there so that I could take the keys back after parking it on the street. They never returned my call. I called about 10:30 am as drop off was to be at 11. I took the keys but there was no place to park. Wouldn't recommend this drop-off location.

CYNTHIA Ann BLAIR 
Rating:
5.0

Agent was professional and courteous! Fuel tank must be full. I had to get gas before even getting to my pic up location...this is unacceptable.

Brent Hadway 
Rating:
5.0

Customer did not leave a comment.

THERESE SANTOS 
Rating:
5.0

Customer did not leave a comment.

PATRICE GARCIA 
Rating:
5.0

Good customer service. Very helpful.

justin weekly 
Rating:
5.0

Elizabeth Thomas is amazing. She was so helpful and made me really fell valued as a customer. She is professional and very curtious. I don't know how much she makes working there but she should get double of whatever it is. Thank you Elizabeth for all your help and taking the stress out of moving for me. I really appreciated how friendly you were and can't thank you enough for all your help.

Robert Torres 
Rating:
1.0

The vehicle smelled like smoke. It was dirty and the location that I picked it up from was not knowledgeable and seemed to not know what they were doing. I also did not feel safe in the vehicle.

Stephanie DaVilla 
Rating:
3.0

I did not get my dolly that I paid for.

Michelle Robinson 
Rating:
5.0

Customer did not leave a comment.

JERRY CORNELL 
Rating:
3.0

We asked and paid for a utility dolly that we never got. If I wouldn't have called them back they would have made me pay for a dolly I never got. Just not impressed with Uhaul organization. I think I'll go with someone else next time.

David Hammons 
Rating:
5.0

Customer did not leave a comment.

Susana Godinez 
Rating:
2.0

I am being charged $49.97 for unknown reasons. I will dispute this. I was not aware of this charge.

Julio Tamayo 
Rating:
4.0

Customer did not leave a comment.

Brian Harris 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Buckingham 
Rating:
5.0

Very good customer service

maria anderson 
Rating:
5.0

Customer did not leave a comment.

Christopher Johnson 
Rating:
4.0

Customer did not leave a comment.

julie mcbride 
Rating:
3.0

Nothing that I can see to improve on.

Colin Garrity 
Rating:
4.0

I reserved in SLO but had to drive to Santa Maria. I did appreciate getting the extra miles.

Richard Winger 
Rating:
4.0

Customer did not leave a comment.

Gerald Miller 
Rating:
3.0

Unfortunately we had to pick up the truck from a location that was 30 miles away and Uhaul didn't cover the fuel costs.

Russell Slaybaugh 
Rating:
1.0

Terrible customer service. Was initially supposed to pick up truck in San Luis Obispo but re-routed to Santa Maria. Once I arrived, Uhaul correspondent was not at work. Waited over an hour for her to arrive. 10 ft truck was not available for me to pick up so I was given a 15 ft truck instead. Unprofessional and poor customer service in every way.

Katelyn O'Brien 
Rating:
5.0

Excellent experience

Flossie Hopkins 
Rating:
5.0

Customer did not leave a comment.

Kelley Balun 
Rating:
5.0

Easy drop off. No issues

Alexandra Boese 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH MOORE 
Rating:
4.0

My overall experiences was poor! I rented a truck from Ventura office. Which was switched to the Oxnard office a couple days before pick up. When I arrived at the Oxnard location they did not have the truck. They tried to call a couple of people and were unsuccessful and then eventually found a truck in Camarillo. Now I had to have my wife drive me to Camarillo to pick up truck. Not a very good experience at all.

David Serpa 
Rating:
3.0

Customer did not leave a comment.

Lawrence Herbst 
Rating:
5.0

Customer service was great...Customer service agent at Lifestyles location was friendly and very helpful!

Marilyn Acosta 
Rating:
5.0

Customer did not leave a comment.

Juan Bonilla 
Rating:
5.0

Super friendly. Went over everything.

Brenda Kerr 
Rating:
5.0

Customer did not leave a comment.

Ashley Benton 
Rating:
5.0

Customer did not leave a comment.

Michael Morrow 
Rating:
5.0

Liz was fantastic!!!!

Ken Sorenson 
Rating:
5.0

Customer did not leave a comment.

Ronald Sequeira 
Rating:
4.0

Really appreciate Liz Thomas and her attitude

Laura Kaufman 
Rating:
5.0

Better signage and room for equipment...

Jon Chavez 
Rating:
5.0

Fantastic customer service! Best uhaul rental place around.

Jami Wedel 
Rating:
5.0

This was a return visit for renting uhaul. I wouldn't go to another place because they care about their customers.

Susana Delacruz 
Rating:
5.0

Customer did not leave a comment.

rickie gable 
Rating:
5.0

Excellent

lisa dolen 
Rating:
5.0

Customer did not leave a comment.

roberta haylock 
Rating:
3.0

Customer service was great. The woman who assisted me was very nice and helpful.

Tania Spooner 
Rating:
3.0

Customer did not leave a comment.

Timothy Palen 
Rating:
3.0

It was sketchy and not clear where to go.

Sara Eddison 
Rating:
5.0

Customer did not leave a comment.

Elise Sepulveda 
Rating:
5.0

Customer did not leave a comment.

Julie Markley 
Rating:
3.0

I used the U-Haul app and it couldn’t have been easier.

Frank Rios 
Rating:
5.0

Liz, with whom I spoke twice on the phone, went out of her way to assist me, and even came in on her day off to check in the truck!

Tereza Becica 
Rating:
1.0

Just a nightmare to try and return your rental to this location. The streets are extremely cluttered with vehicles and there is no 24 hour drop off, contrary to the site saying that they do. The staff here was friendly.

David Wilmerding 
Rating:
5.0

Customer did not leave a comment.

SHAWN BARCA 
Rating:
3.0

After hours drop off was a nightmare.

michael felts 
Rating:
1.0

The truck didn't run well it barely made it up hills the headlights were not adjusted correctly could barely see it was a horrible experience all around

MARK MARRUFO 
Rating:
5.0

Customer did not leave a comment.

EDDIE WILKERSON 
Rating:
3.0

needs clear instructions on proper place to park for drop-off

Brian Larson 
Rating:
1.0

I got charged $80 for a reservation from Santa Maria to Santa Barbara But had to change it to Ventura instead of Santa Barbara and I got charged an additional $83. I honestly regret going to this location and will not refer anyone to them.

Joseph Lopez 
Rating:
5.0

Awesome!!

Elizabeth Wagner 
Rating:
3.0

Customer did not leave a comment.

Keith Vanderhoeven 
Rating:
3.0

Customer did not leave a comment.

Willard Atkins 
Rating:
5.0

Customer did not leave a comment.

Edwin Espinoza 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top