Comentarios del cliente para Lidtke Motors
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Lidtke Motors
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Michael M. en
Didn't see any signs of where to drop off the equipment if closed. And took a while when I brought it there after they opened to drop it off.
Tom N. en
Theses people were very pleasant to talk with, I called to confirm that I was going to drop the truck off Saturday after their business hours, and asked them where I should park the truck and where I need to put the keys. They explained what to do.
John K. en
Easy, efficient and friendly service
Carolyn V. en
Eric was very helpful and extremely professional. I will use this location again and recommend to anyone I know
Terry D. en
The guy here was helpful. My contract said I had 3 days to return the truck when I got it there a full day early, this guy helped get rid of the $40 extra day charge that showed up. Over-all this has been the single worst u-haul experience I've ever had. Not having a truck for the reservation I made the previous week and then changing my pick up location to an hour away the morning of the rescheduled reservation then giving me 3 days but trying to charge me an extra day fee when I returned in two days. U-haul, you got some work to do. I'll never use your service again if I can help it!
Kenneth B. en
I will only do Uhaul rental through a local dealer. This dealer is always very good. I still have a bad taste from Uhaul corporate. They did not have the courtesy to contact me back after their review(or the guts).
SCOTT C. en
dropped off after hours , gas was at half tank ( that's where it was when I picked up) . they charged me for bringing it in under a half tank. Next time will use different company.
Michael M. en
Everything went great during the Rental process. I was dealt with professionalism.
ELAINE B. en
confusion for us on where to drop off the trailer. Had to make several phone calls for help. Was also contacted by a Michelle who asked us to call (Where is the trailer?) Gave us a non working phone call on our answering machine. Not sure why???
Ann G. en
Slow down explanation of features on truck. Be more helpful when situation changed.
Lynne R. en
Outstanding
JULIE E. en
My rental couldn't have gone smoother! Thanks so much for the excellent customer service! I'll be back!
Richard C. en
This dealership goes above and beyond expectations to insure everything about the rental experience is great. Thank you Lidtke Motors.
Robert G. en
Great dealership with awesome staff
Jay H. en
I have worked with like before, very friendly, it was quite nice, I met the check in person at the door, didn't need to track anyone down
dave H. en
The running lights were not working, but the stop lights and turn signals did work so it was OK to use as i used it during the daylight hours.
Sheree F. en
Great service!
Julie Anne B. en
Provide signs as to where vehicles should be parked. There was nothing, I guessed. Thank goodness there were a couple of random trailers.
Aaron M. en
Nothing here either. Easy in and out. And again, the young Man that was outside before I had my truck in Park, was friendly and knew exactly what to do.
GILBERTO L. en
Very good customer service. I would recommend to family and friends
jac G. en
Nothing...it was very quick to process the paperwork. They asked questions as to where I would be going and allotted more time and miles in case any constrution detours were needed. Very friendly and courteous.
Adrian G. en
Nothing, these guys are fast and ready to go
Stan B. en
The staff were extremely courteous, accommodating and helpful. These guys need some kind of recognition, please.
RENE G. en
Very helpful throughout process.
Michael S. en
I will never use a uhaul again. I arrived at the location provided through uhaul mobile and I had to take pictures of all the damage in below freezing weather and freezing rain. I was dropped off by a friend and then the code provided for me wasn't even the right code for the vehicle I requested. I sat and froze for 20 minutes trying to get the keys and contacting customer service. When I called customer service, the lady was very rude and she also told me that I had the correct code! So then I went inside lidtke motors and had to wait 20 minutes to speak with someone, who then told me uhaul didn't even give me the right code! So I had already wasted much of my time, so much that I missed my cable installation guy and a few of my friends had to leave without helping me move. The guy finally gets the keys for me and goes to start the truck and the battery was dead! I had been outside now for about an hour, now I had to wait even longer for him to start the battery... Overall THE WORST BUSINESS I'VE EVER DEALT WITH! I will never recommended uhaul to anybody!
daphne K. en
Excellent knowledge base an customer service. Very positive experience.
Jill R. en
Prompt service, clean U-haul, exceeded expectations. I would recommend and will be back to use!
Steve J. en
I dropped trailer at Crystal Lake, IL Uhaul location, not Beaver Dam, WI.
Faith H. en
Thank you for all your help ,I will always come here if I ever need to again ,and I will let everyone know how awesome this place is. Again thank you all .
Joyce K. en
not a thing great way it is
Kurt U. en
Great people to work with. Thanks ??
Eric W. en
I had a great experience with Lidtke Motors.
Charlene L. en
I was very pleased with the rental process from start to finish. The customer service provided from Lidtke Motors was exceptional!
Kyle C. en
When we showed up to our original location the truck we reserved over a month in advance was not there. This set off a whole slue of issues with our move. We had to drive an hour and a half out of our way to pick up a truck that was already “call confirmed†to be at our original location. Then trying to call your HQ to work on finding a truck for us was next to impossible due to the fact we had to sit on hold for over 20 min. In the future we will be planning on using a different company. This is to no fault of the people at your locations just the crap way you guys do business.
susan R. en
The young man with whom we worked was personable. However, I was not happy that we had to drive one hour one way to pick up the truck.
Richard C. en
The truck was so clean inside and out. The salesman was very knowledgeable, courteous and made sure I had a very reliable, well maintained truck.
Ken B. en
Once again, the corporate office called me and insisted that I turn the trailer in at a certain location. I told her that I was turning it in at a place closer to me. Uhaul rep stated that that place was full and I needed to go to the other place and that it was only 2 miles away. so when I passed by my choice on the way to uhauls choice I noticed that it did NOT have any 6x12 trailer there and was not even close to full. When I got to uhauls choice place, guess what. they had no room for it and asked if I could deliver it to my choice. Waited for some time while he called uhaul. He was still on hold when I got sick of waiting and took it to my choice. Way to waist 3 hours of my time! I called the 800 # and complained, which wasted more of my time going thru all the prompts and being on hold. Uhaul told me that someone would get back to me, but that has not happened. When Penske starts rent trailers, Uhaul is in trouble.
jim B. en
Eric was always on top of any issues that came up and resolved my concerns quickly and without fail. Would highly recommend Eric and Lidtke Motors for your move - no matter how big or how far.
Barry R. en
The staff is great, fast pickup and friendly service.
Dan D. en
Great people to work with