Customer Reviews for Liberty Plaza Storage LLC
(U-Haul Neighborhood Dealer)

386 comentarios

1541 E Andrew Johnson Hwy   Morristown, TN 37814

(423) 585-0434

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Servicios en esta ubicación:

Contáctanos

(423) 585-0434

1541 E Andrew Johnson Hwy
Morristown, TN 37814

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA P 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER D 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA D 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAHIN A 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY W 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos W 
Clasificación:
5.0

The man that helped me was very nice and helpful

Addiel C 
Clasificación:
5.0

One of the best storage units, and well worth the money

Johnathan W  |  Overall Experience 
Clasificación:
3.0

make sure requested equipment dollies ECT.. is the truck especially on the weekends when locations may be closed saves a lot of hassle and frustration on customer end

Anthony B 
Clasificación:
5.0

Great job. Very accommodating.

MARK P 
Clasificación:
5.0

Great customer service and so much better than making multiple trips with smaller trailers.

BROCK S 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK J 
Clasificación:
5.0

I loved 188!!!! It felt like home and I will miss it!! Thank you, Paul for taking care of me!!

DONALD R  |  Overall Experience 
Clasificación:
4.0

Very friendly and he brought my receipt out to me after drop off… The only issue I had is that the location was about 25 miles from my town in Newport which has 2 locations I know of for Uhaul.. It was a long way to return when there were 2 locations so close to me.

PETER S 
Clasificación:
5.0

Super friendly and excellent service.

NINA S 
Clasificación:
5.0

El cliente no dejó un comentario.

John W 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P 
Clasificación:
5.0

Excellent experience while renting a storage unit here and thank you.

NORMA J  |  Overall Experience 
Clasificación:
5.0

Friendly, helpful staff, easy to rent, great experience

HEATHER O 
Clasificación:
4.0

Dropped off after hours

KENNETH C 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo M 
Clasificación:
5.0

It look 20-30 mins to get through the mobile pickup process. Every step of the way took forever to load

Stone I 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn P 
Clasificación:
5.0

They were outstanding and accommodating.

CHRISTOPHER G 
Clasificación:
1.0

I had to throw away things due to covered in rat urine and poop.

ALISON M  |  Overall Experience 
Clasificación:
5.0

Great rental process, offered extra days no charge and made our move easier.

David B 
Clasificación:
5.0

Scott is always a pleasure to work with. Will definitely use again

kerrie h 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick D 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley F 
Clasificación:
5.0

Quick, friendly, informative check-in. Easy drop-off at any time with key drop box.

CM V 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff N 
Clasificación:
5.0

Great customer service!

Vicki K 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia H 
Clasificación:
5.0

Great experience with Liberty. They were on time and courteous. Appreciate the excellent support

Steve L 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee M 
Clasificación:
5.0

same as pickup place.

Leland J 
Clasificación:
5.0

El cliente no dejó un comentario.

David J 
Clasificación:
5.0

Great rate on my truck rental, and very helpful and supportive staff at the front desk. Very much appreciated in a stressful move.

SHERRY B 
Clasificación:
5.0

Everything was just great. I had a wonderful experience he went above and beyond to make sure that I had everything I needed and opened up on his lunch to help me so I didn't have to hurry back before he left for the weekend.

AMY F 
Clasificación:
5.0

El cliente no dejó un comentario.

kerrie h 
Clasificación:
5.0

Nothing , this Store is 5⭐️⭐️⭐️⭐️⭐️ Thank U Liberty Plaza Storage Tim

Tim L 
Clasificación:
5.0

El cliente no dejó un comentario.

kerrie h 
Clasificación:
5.0

Nothing, cause you cannot improve on perfection. Best rental experience ever. Avis, Hertz, Enterprise, watch out. Scott worked closely with me during a particularly challenging time when my work vehicle went missing in action. Had to go from pickup to van and back. Week in and week out, Scott kept in touch with voice and text messages. Made sure I was able to do business while struggling with my business vehicle. My clients were never left in the lurch. Thanks U-haul, Liberty Plaza Storage and especially Scott. Live Saver!

Richard M 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian T 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark W 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond O 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob R 
Clasificación:
5.0

Had many issues with my personal vehicles and ended up keeping the Van way longer than planned and Scott assisted me in renewing several times with no hassle.

Richard M 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda B 
Clasificación:
5.0

El cliente no dejó un comentario.

kerrie h 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah M 
Clasificación:
5.0

No improvements needed.

Dennie F 
Clasificación:
5.0

Staff was awesome Location is excellent with plenty of room to maneuver around Check in was quick an painless Staff helped me to hook up the equipment and do a safety check Will be back to this location the next time I am in need of equipment

Dean C 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy S 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER L 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S 
Clasificación:
5.0

Nice clean place, fast service and very easy to get in & out. Thanks Team U-Haul

Mike R 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy M 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H 
Clasificación:
4.0

El cliente no dejó un comentario.

richard m 
Clasificación:
5.0

I worked with Scott and he was very personable and extremely helpful. You have a great asset in Scott. Super guy!!

Josh B 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany R 
Clasificación:
5.0

I was exceptionally pleased with my rental experience! Service representative was extremely courteous and professional, and vehicle was in good shape and working order.

Brenda L 
Clasificación:
5.0

The agent was friendly and quick with the process.

John W 
Clasificación:
5.0

The gentleman in the office was very friendly and helpful. He made sure we were taken care of and went the extra mile to make our experience as low-stress as possible. The truck was clean, full of fuel, and even up to temperature so we had heat on such a cold morning. Definitely couldn't have asked for a better experience!

Aaron A 
Clasificación:
5.0

Great customer service!

DANNY M 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob R 
Clasificación:
5.0

Traction sensor went off and the blue light on the dash board blocked my vision of remaining mileage as I dropped down to less than a quarter of a tank. Speed Kills notice on dash board blocked my line of sight of the actual speed limit, and the steering wheel appears in direct view while you are regularly checking your speed. Very poor and distracting/dangerous dash board notifications. Very ill positioned and poorly designed placement.

Theodore P 
Clasificación:
5.0

El cliente no dejó un comentario.

LIBERTY W 
Clasificación:
5.0

Gracias

Arturo Z  |  Overall Experience 
Clasificación:
5.0

Easy process. Reasonable prices

Tanisha M 
Clasificación:
5.0

El cliente no dejó un comentario.

John Z 
Clasificación:
5.0

El cliente no dejó un comentario.

Billie G 
Clasificación:
5.0

Scott was incredible.

Dennis W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse M 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin C 
Clasificación:
5.0

Everything was great

Jessica F 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T 
Clasificación:
5.0

A first-class experience. Scott was very courteous and professional setting up the truck rental. Truck was new and in excellent condition. This is an outstanding storage facility. Highly recommend.

Michael F 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane A 
Clasificación:
5.0

I have never rented a trailer to tow before and the employee there was great. I had a few questions and called during the time I had the trailer. He answered my questions and was very nice about it.

Alicia H 
Clasificación:
3.0

It was just a drop off . No human contact needed but the next day i was emailed with my info stating the received there rental and all was well .

Felicia T 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick P 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick P 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick P 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann W 
Clasificación:
3.0

This was second location. The original place we were sent had no trucks. First Lady at desk was super rude and implied it was actually my fault instead of uhaul I was sent somewhere that had no trucks. Caused a huge headache and ruined our whole timeline. Second guy at desk was very helpful, called around and found us a truck to move. Place we picked up truck finally was very nice.

Hunter R 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F 
Clasificación:
5.0

Mileage rate seems high. Rented a small pick up and the advertising says 19.95 daily. When you add $10 for insurance, it becomes $0, that's fine, but I drove 28 miles and it doubled, so I wound up paying 58$ and change. 1$ per mile seems pretty steep. I understand taxes etc but still a little more upfront honest info in the advertising would benefit all involved.

Patricia H 
Clasificación:
3.0

They were closed on Saturday when I needed to drop off the trailer . So I self checked it in and took lots of pictures.

Joseph S 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy H 
Clasificación:
5.0

Scott was extremely helpful in accommodating my needs for the move at hand. He worked out problems I was having and made the move a smooth operation.

joe a 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela E 
Clasificación:
5.0

Customer service was nice and it was a fast easy process and the moving van was in great shape!

Brittany R 
Clasificación:
5.0

Gentlemen was very polite and helpful. He made it a really good experience for a very stressful time.

Lecia M 
Clasificación:
5.0

Everything was totally fine -- thanks!

Philip K 
Clasificación:
5.0

The gentleman was very friendly and helpful. It was easy to get in and out of this location.

Misty H 
Clasificación:
5.0

No problems at all. Thanks!

Phil K 
Clasificación:
5.0

Just treat customers with a warm greeting and a hand shake will go a long ways

raymond p 
Clasificación:
4.0

Very friendly and helpful!

Nicole C 
Clasificación:
5.0

nothing ... Scott provided us with outstanding customer service!

Kelley B 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allex B 
Clasificación:
5.0

You guys were awesome!

James K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLEY D  |  Overall Experience 
Clasificación:
5.0

Staff was always pleasant on the phone and in person. Not one complaint, I would highly recommend.

GERALDINE R  |  Overall Experience 
Clasificación:
5.0

Keep up the great work.

DEBORAH J  |  Overall Experience 
Clasificación:
5.0

I wouldn't go anywhere else for storage! Highly recommended. I only left due to moved out of state.

ANNA C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy P  |  Overall Experience 
Clasificación:
5.0

You can not go wrong with Liberty Hill storage units, had my personal stuff stored there for almost 2 yrs, every thing was took care of very clean and maintained, office personal was always so kind and helped any time I needed anything. I would most definitely use them again. Thank you for keeping my personal things safe and clean......

TABITHA B  |  Overall Experience 
Clasificación:
5.0

Very clean and really secure. I would recommend this facility to anyone. Have a blessed day.

LEANNA P  |  Overall Experience 
Clasificación:
5.0

Very professional staff and facility very clean! Would highly recommend this place!

EMILY W  |  Overall Experience 
Clasificación:
5.0

positive experience

LAMONT H  |  Overall Experience 
Clasificación:
5.0

If I needed another storage unit, this is the one I would rent .

KATHY H  |  Overall Experience 
Clasificación:
5.0

Would definitely recommend!! Great place and staff.

JANICE H  |  Overall Experience 
Clasificación:
5.0

Employee was very nice and polite.

jeannie m  |  Overall Experience 
Clasificación:
5.0

I was pleasantly surprised at how nice this storage facility is. The employees are friendly and helpful, and the climate-controlled storage is a cut above the rest. Highly recommended.

STEVE M  |  Overall Experience 
Clasificación:
5.0

Great unit. Staff were friendly and helpful. Felt very safe and never worried about my belonging.

MACKENZIE M  |  Overall Experience 
Clasificación:
1.0

Wouldn’t recommend this place to anyone

BRIAN M  |  Overall Experience 
Clasificación:
5.0

Excellent facility. The only reason we moved out of the unit was that we no longer needed the extra storage.

MATTHEW L  |  Overall Experience 
Clasificación:
3.0

pleasant

Privacy R  |  First Impressions 
No se han enviado comentarios para esta ubicación.
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