Customer Reviews for Lethbridge Gas Plus
(U-Haul Neighborhood Dealer)

1,267 reviews

168 Jerry Potts Blvd W   Lethbridge, AB T1K6H1
(Only Gas station on Jerry Potts Boulevard, Across the street from Mike Mountain Horse School)

(403) 327-5721

Office Hours

  • Mon-Sun: 9 am–6 pm

Services at this Location:

Contact Us

(403) 327-5721

168 Jerry Potts Blvd W
Lethbridge, AB T1K6H1
(Only Gas station on Jerry Potts Boulevard, Across the street from Mike Mountain Horse School)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–6 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome as always

Joshua MOROZ 
Rating:
5.0

Customer did not leave a comment.

Divine Maxwell 
Rating:
5.0

Customer did not leave a comment.

Wallace Critch 
Rating:
5.0

Customer did not leave a comment.

Wilton Knowlton 
Rating:
5.0

Customer did not leave a comment.

Dj Leslie 
Rating:
5.0

Customer did not leave a comment.

Christine Baxter 
Rating:
5.0

Customer did not leave a comment.

Andy Ravelojaona 
Rating:
4.0

Customer did not leave a comment.

Darel Steed 
Rating:
3.0

Customer did not leave a comment.

Matthew Cooke 
Rating:
5.0

Customer did not leave a comment.

Chan Lee 
Rating:
5.0

Personally, I cannot think of anything better to be changed. You did a great job. The truck worked well. The car carrier didn’t sway with the vehicle on it. It was awesome. The cab is really noisy though, so we packed all the blankets behind our heads in the cab. That helped

Georgia Scotter 
Rating:
5.0

Customer did not leave a comment.

Bryson Daudlin 
Rating:
5.0

Was done quickly and he was reassuring that everything was good. This was also a closer drop off spot, not the one proposed 12 miles away.

david berg 
Rating:
5.0

Customer did not leave a comment.

Carol Jensen 
Rating:
5.0

Customer did not leave a comment.

Carmen Harding 
Rating:
5.0

Customer did not leave a comment.

Ford Jones 
Rating:
3.0

Check the lights. One running light was flickering. Service was good. Very polite and helpful.

Sandra Williamson 
Rating:
5.0

Great service, no issues with any equipment. Brought trailer back a few hours later then expected with no questions asked or fees.

Spencer Antonation 
Rating:
5.0

Customer did not leave a comment.

regina brazeau 
Rating:
5.0

Customer did not leave a comment.

DANIEL POIRIER 
Rating:
5.0

Customer did not leave a comment.

Michael Wigle 
Rating:
5.0

Customer did not leave a comment.

Monica GIBSON 
Rating:
1.0

Process was extremely slow even after reserving it online, owner was very in your face with every step and it was just not an enjoyable experience. I’ll be using a new location for now on

Kristian Olsen 
Rating:
5.0

Customer did not leave a comment.

travis inkster 
Rating:
5.0

Excellent  Service

TODD MCCORMACK 
Rating:
5.0

Joe is amazing

scott Nast 
Rating:
5.0

Customer did not leave a comment.

Rosalie Petalio 
Rating:
5.0

Customer did not leave a comment.

Katrina Lewis 
Rating:
5.0

Customer did not leave a comment.

Ursula Macht 
Rating:
4.0

Customer did not leave a comment.

Derek Maxson 
Rating:
5.0

Customer did not leave a comment.

Daniel and Lila Vastenhout 
Rating:
5.0

Customer did not leave a comment.

samatha knight 
Rating:
5.0

Best U-Haul dealer to deal with period. Honestly love the vibe . They are helpful. Jeng in particular is always professional and has such a kind word about everything. Thanks

Josh Moroz 
Rating:
4.0

Customer did not leave a comment.

Brent Seeley 
Rating:
5.0

Customer did not leave a comment.

Grace Fletcher 
Rating:
5.0

Customer did not leave a comment.

Darren Fantin 
Rating:
5.0

Customer did not leave a comment.

James McLellan 
Rating:
5.0

Provide a Chev instead of a gas-guzzling Ford.

Wayne Hawthorne 
Rating:
4.0

The trailer was stored at the lot and because of the season the hitch and safety chains were frozen into the ice and snow in the lot. It had to be chopped out by the agent. And I have used this location many times in the last few years and never had to hook up my own equipment. Seems to be a job for U-Haul employees. NZ bar

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

Cornelius Rempel 
Rating:
5.0

The teller helping me was Joe and he did an outstanding job. I could tell that the U-haul software was absolutely terrible and was not great for what it is needed to do. It seemed clunky and not at all streamlined but Joe did an amazing job about managing that process as well as the line of U-haul customers. I'd say my U-haul experience was overall really great because of Joe, not because the U-haul system is great.

Tanner Fletcher 
Rating:
5.0

Customer did not leave a comment.

Oussama Ali 
Rating:
5.0

Customer did not leave a comment.

Brett Hudey 
Rating:
3.0

Customer did not leave a comment.

Alyssa Ferguson 
Rating:
5.0

Excellent  service

Jackie McKnight 
Rating:
5.0

Customer did not leave a comment.

Ernie Szobo 
Rating:
5.0

Customer did not leave a comment.

Michael Klassen 
Rating:
5.0

Customer did not leave a comment.

Jennifer Nelson 
Rating:
5.0

Great Service

Tracy Eldridge 
Rating:
5.0

Customer did not leave a comment.

John Schaalje 
Rating:
5.0

Very Helpful

Thomas Kazakoff 
Rating:
5.0

Customer did not leave a comment.

Andrea Salahub 
Rating:
5.0

They had the trailer I needed in the yard, pickup and drop off was easy.

Gordon Mantle 
Rating:
1.0

Customer did not leave a comment.

jon Critchley 
Rating:
5.0

Customer did not leave a comment.

Alan Trent Matson 
Rating:
5.0

Customer did not leave a comment.

Raymond Young 
Rating:
5.0

Customer did not leave a comment.

Madison Smith 
Rating:
5.0

Customer did not leave a comment.

MYLES CALDWELL 
Rating:
5.0

Customer did not leave a comment.

Ernie Szobo 
Rating:
5.0

Customer did not leave a comment.

Jennifer RABBIT 
Rating:
5.0

Customer did not leave a comment.

Taylor Burt 
Rating:
5.0

Perfect Service

Wade Saunders 
Rating:
5.0

Customer did not leave a comment.

Chan Lee 
Rating:
5.0

The exhaust manifold / muffler pipe need repair It was a ford truck but sounded like John deer tractor

Joe Gillett 
Rating:
5.0

Customer did not leave a comment.

Don Gray 
Rating:
5.0

Excellenta Service

Keith Clark 
Rating:
5.0

Customer did not leave a comment.

Wilson Manlapaz 
Rating:
2.0

The back door was frozen shut. I had to get a jug of de-icer and a pry bar to open it. It cost me close to one half hour in total.

Eldon Coward 
Rating:
4.0

This location was excellent. The mo tires location and the macs store location made this job very difficult. Truck was booked 3 days in advance and when I went to pick it up it was not at either location. I ran around from location to location for 3 hrs until the found a truck on the west side quite a ways out of the way for me. It will make me think twice before using uhaul again due to how unorganized it was.

KENETH RASMUSSEN 
Rating:
2.0

First we were told that they couldn't help us with the trailer after the trailer was hitched to the truck. They said we were on our own in terms of how to use the straps or the ratcheting mechanism or supporting the vehicle. They suggested watching a YouTube video as they didn't have an instruction sheet on how to use the trailer which made me question the liability of the company should something happen. Legally companies are not allowed to rent anything without providing instructions and identifying any potential hazards. Then we had a tire blowout on the highway. Obviously this location doesn't inspect or service their tires well enough.

Leanne Robichaud 
Rating:
5.0

Customer did not leave a comment.

Michelle Hart 
Rating:
1.0

see above review

Matthew Gruca 
Rating:
5.0

Joe is awesome.

Thomas Porter 
Rating:
5.0

Customer did not leave a comment.

Gerat Patterson 
Rating:
5.0

Customer did not leave a comment.

Tracy Eldridge 
Rating:
3.0

N/a at this time

collene harvey 
Rating:
4.0

Customer did not leave a comment.

Steven Drennan 
Rating:
5.0

Customer did not leave a comment.

Robert Laing 
Rating:
5.0

Great and prompt service.

Francois Eudes 
Rating:
5.0

Fuel gauge when picked up set full, go to 8 km and burn $18 worth of fuel I don’t think the gauge was accurate

Douglas Romanchuk 
Rating:
3.0

Confused up selling from Calagary office for a different truck that I did not need. I managed to get back to my original booking. Cold weather was a problem causing a frozen door latch but was able to free it. Truck itself was just fine in the end.

Barry Adams 
Rating:
5.0

Great service for everything and very helpful and kind.

Ashley Huriet 
Rating:
5.0

Charlie is wonderful to work with!

Tara Cryderman 
Rating:
5.0

Gentleman that helped me was very professional & helped in anyway he could. The Uhaul site was being slow, but was def worked out in the end :) thanks again.

CHRISTOPHER PAPPS 
Rating:
4.0

Had to unhitch the trailer myself as the location owner was busy, but luckily not a big deal. Otherwise this location was friendly and the return was easy.

Erich Winklmeier 
Rating:
5.0

Customer did not leave a comment.

Daniel Simpson 
Rating:
5.0

Customer did not leave a comment.

david kusick 
Rating:
5.0

Excellent service.

Shawn Warelis 
Rating:
5.0

Customer did not leave a comment.

andy lipinski 
Rating:
5.0

Customer did not leave a comment.

Becky Housenga 
Rating:
5.0

Overall great experience. Except trailer has trailer wiring faults other than that really well

Adrian Gross 
Rating:
5.0

Customer did not leave a comment.

MIKE DYCK 
Rating:
2.0

Need to improve on customer relations

Oloruntoba Bankole 
Rating:
5.0

Excellent customer service. Quick and thorough

Patrick Nordstrom 
Rating:
3.0

Truck was a horrible hwy drive. Had a hard in the steering, and the advertising plastered all over it about being fuel saving was complete bs. You had no problem taking a cash deposit, but couldnt refund me immediatley, seams like a scam. Neither the pick up orndrop off location accomdated uhaul customers, had to repeatedly wait for the opperatet to help dozens if customers befire and while dealing with our transaction

Christopher Neal Sarazin 
Rating:
5.0

Nothing, my experience was fantastic!

James Walshe 
Rating:
5.0

Customer did not leave a comment.

Karen Dempsey 
Rating:
5.0

Friendly and helpful

Tony Magierowski 
Rating:
2.0

The trailer door latch for some reason would not hold it shut. Opened up after we initially picked it up while we were driving. Assuming it just hadn’t been latched properly we filled the trailer and travelled home only to have it happen again. Road was wet and as such our furniture got wet and dirty. Apolstered headboard might be stained. We were fortunate that another motorist let us know it was open or we could have lost property. The latch when I went to close it was in the locked position. We showed the owner whose response was sorry about that. No asking what could have been done - we expected at least a discount. Not a good customer experience.

Mark Nelson 
Rating:
2.0

If it’s possible to help more than one customer at a time to speed things up. Or take appointments for when equipment is ready to be picked up. For example I booked on the app and had a pick up time of 9am. When I arrived at the location I had to wait for another U-Haul customer who wasn’t picking up until later in the day. I didn’t leave until 10 am ! My time is just as important as yours. Thx

Ryan Asplund 
No reviews have been submitted for this location.

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