Post signage at the establishment. It is connected to a storage unit business and no signage for an entrance to the U-Haul office. Rather confusing.
Terry Rogers
Customer Reviews for Lehigh Storage and Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was for a truck and auto transport and we had to drop off in different locations? Absolutely ridiculous!
Analise farrellAt the very least you can have the equipment that was reserved
Dominic AmbroselliExelente services
Pavel JimenezNo cell service and the WiFi they offer was terrible. Took over an hour to pick up and drop off the truck using the 24/7 service, the whole thing was very frustrating
David MartinezRalph was great and very helpful. This is my favorite Uhaul location!! Check in and out so easy!
Felicia Littrell KerrThe guy who runs the store was very nice, helpful and just an overall nice guy. I appreciate that.
David LeesGreat customer service!
Chade HollyThis is the 3rd vehicle I have rented at this location, always in great spirits and friendly and helpful. Great Customer Service.
ELADIO AYALAExcellent customer service , quick and easy rental.
Scott DobertNot sure, I’m please with my rental and location.
Lester Osbourneextremely satisfied
Clyde BernardDo a better job reserving storage units at your storage locations
Rosemary WolfVery friendly customer service, overall very satisfied, thanks.
Ricky MasseyI recommend this place for the speed and good customer service
Vicente castanedaGet this location dollies for moving. I had to go buy a small utility cart to move. Other than that, 10/10 location. Staff was great.
Samuel LeccimaThanks
Maria SanchezGood service tanks
Juan Carlos RomeroAbsolutely nothing, the gentleman was very courteous and helpful!
STUART SANDERSThere was no place to park. The instructions on the door said to leave it on the side of the road in a VERY sketchy neighborhood. I did not feel safe there nor did I feel safe leaving the truck in the side of the road. Horrible location. Will NEVER drop off there again.
Laura HarnishQuick service, friendly staff
MELITSA FUENTESCame back
elmener virgileThe gentleman 👏 was very respectful 🙏
sean WrightExcellent
charley leeThe guy who ran the place was very nice and accommodating. I liked him. The issue I had was trying to reach the place by phone. I left several messages. No return call. After not not receiving any return calls, I went there to find out if they could help me hook up the trailer when I picked it up. The sign said closed. I tried the door. It was locked. As I was leaving the guy opened the door & came out. The bottom line is that it made for an aggravating transaction.
Sabin FineThe lady at the desk was mean and rude. The team had a disagreement in the front office.
Cheryl FreemanKeep up the good work!
Mirna CorredorAlways a pleasure picking up a U-Haul from this location. Staff go out of their way to make sure you have the right experience.
Jacob CahalanThe owner had great attitude , super nice. The truck was great , had no problems definitely would recommend this place to everyone.
linda tucottVery nice. You felt like it's your turn. Great friendly ppl.
Donnie MayVery CUSTUMER care in all aspects
VICTOR OLIVAThe manager was professional and well mannered, he greeted us and took care of our reservation right away.
Michael ViohlCourteous and Professional
Kenneth BrowerPretty run down place. People were great!
Christie TietjenEs muy buena es confiable y seguro
Juan TumVery friendly ppl I will definitely recommen this place again
Johanna SanchezVERY ACCOMMODATING. DURING FLOOD MAYBE OFFER SOME COLD WATER
Sintan MolloyExcelente servicio si recomendaría a otros clientes a que busquen sus servicios
PAVEL TABOADA GONZALEZTo me, I am satisfied at 100 pour cent they cannot do any better than that!!!
Selvandieu JosephThe u-haul representative, juicy, was wonderful. She was sweet and and helped me out immensely. Would work with her again definitely in the future
STACEY LAWRENCEGreat customer service
Ronald AylwardEverything was perfect.
Jose Raul Rodriguez Suarezel senor fue muy despectivo pues mi entrega era en gretchen y el no queria recibir el trock porque no tenia espacio y por supuesto ese no era mi problema porque yo tenia mi asignacion< le dije q lo sentia pero no me iba a mover para ningun otro sitio> mu rudo creo q no usare su sitio en el futuro
Luisa ReyesYou guys are amazing will refer
diania negronAS NOTED ABOVE AC NOT WORKING VERY UNHAPPY RIDE, MISERABLE!!
Louise SutcliffeVery upsetting my truck was not ready at scheduled time and was changed for something I did not use. No one would help me in getting a refund. Been there multiple times will not ever use Uhaul as a company either.
Lanz BarrettEven though the business was suppose to be open, the office was locked and there was no one to help me when I was having issues picking up my truck and returning it using the app.
Jessica MilnesOne of the best U-Haul we have visited.I recommend this highly,wonderful customer service.Very happy with everything,
Miryam aguirrePost "Office" on entrance door. Confusing. U-Haul themselves need to "FIX" Truck share App. Didn't work for me.cost me extra money Since I lost money since my crew for the original evening after leaving work was lost.
Delois GrotzingerVery friendly, took care of us right away!
Cheryl AdamsFriendly staff. Made transaction super easy.
Robert BlazekJust be aware that the "movers" found on the U-Haul site were pleasant. However, it wasn't until after they dropped and broke our pool table that we became aware that they were uninsured and that UHaul was only a forum to connect with them to try and find a resolution. Also, the movers overcharged us and many of our furniture pieces were dinged here and there.
Deborah BrunoRalph is very responsive and accommodating. Makes pick up and drop off very quick and easy.
Richard SobelThe staff was very friendly and helpful. Yusi did a great job communicating the changes to the original agreement that happened due to a shortage of trucks being available. She kept me updated on the situation and let me know when the truck became available. This was all very helpful since we very flying into the RSW for this situation.
Kevin WolfGreat customer service!
Jesus VencebiNot Much.... Very good service and equipment...
Roger York