Customer Reviews for Legacy Self Storage
(U-Haul Neighborhood Dealer)

63 reviews

719 N 41st St E   Muskogee, OK 74403

(918) 913-3035

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(918) 913-3035

719 N 41st St E
Muskogee, OK 74403

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tyler Hart 
Rating:
5.0

Customer did not leave a comment.

Phan Nguyen 
Rating:
3.0

Customer did not leave a comment.

Bianca Jackson 
Rating:
5.0

Customer did not leave a comment.

Rebecca Schiller 
Rating:
2.0

Make sure your trucks are clean before the next customer! What we got was a nasty mess!

Ashley Baker 
Rating:
3.0

Have someone available to answer questions even on the weekends.

Robbie Lee 
Rating:
5.0

Customer did not leave a comment.

ROGER KIRK 
Rating:
3.0

The issue was with the trailer. We tightened up the piece on the tongue per the directions twice. However, the trailer tongue was rusty and in poor condition, so the trailer tongue kept getting loose after driving for about 20-30 mins. The staff was professional and all. However, the trailer needs a facelift.

Wendy Watkins 
Rating:
3.0

I had to drive 75 miles to pick up mt truck because Tulsa over booked the 1 way rentals. This site was good enough to let me pick up keys at their sister site but I had to drive to this on to pick up the truck. U haul DID NOT contact me 24 hours ahead of time to let me know that. They sent a txt message less than 12hours before I was supposed to get my truck telling me I couldn't get it until 9 hours after my requested time. I DID NOT get the $50 discount I was promised. Rhonda at scheduling was helpful, when I Finally got to speak with a live person after being on hold on the phone for over 50 minutes. Next time I will go with another rental company. This was a movers nightmare!

Shannon Dyer 
Rating:
5.0

Nice

RALPH MOSES 
Rating:
5.0

Customer did not leave a comment.

Harry Warlich 
Rating:
5.0

Customer did not leave a comment.

Scott John 
Rating:
5.0

Customer did not leave a comment.

Kyle Hughes 
Rating:
4.0

Make sure when reserving a product, make sure you confirm the item is at the pick up location. I reserved on line only to learn the pick up location was not notified of the reservation. Therefore, they did not have t he equipment available. Fortunately, they helped locate the correct equipment at another location.

LINN DUNCAN 
Rating:
1.0

My contract had me returning my rental to this location on 10/7 by 1pm. I arrived that day with the trailer but they were closed. The 24 hour number just hung up on me. There were new hours posted when I arrived on 10/7 but they did not take effect until the 10th. So I had to change my dropoff location. Why make a contract if you will not be open during business hours for drop off? The after hours drop offf was not an option. They would not be open until Friday, and it's not right to make me responsible for the trailer for vandalism, theft, etc. through the weekend. Also, why did this trailer not have a tongue jack? I would expect so on that heavy trailer. A VERY POOR experience all around.

Chris Miller 
Rating:
5.0

Customer did not leave a comment.

Jared Turner 
Rating:
3.0

Only open 3 days a week, and even more importantly, all the employees are women (at both of his locations) instructed by the boss/owner NOT TO ASSIST ANYONE WITH ATTACHING THE CAR DOLLY or loading the car onto it, which is next to impossible to do alone and safely. I had to wait a day to find a friend who could be available to help me.

Fay Kelle 
Rating:
3.0

Customer did not leave a comment.

Angie Jordan 
Rating:
5.0

Everything was Perfect for me. It was an excellent trailer.

Grady Chapman 
Rating:
5.0

Customer did not leave a comment.

brenda comer 
Rating:
4.0

Customer did not leave a comment.

ANDREA MENIE 
Rating:
5.0

Customer did not leave a comment.

JOHN ERIC BARKER 
Rating:
3.0

Quick and easy drop off, she met me in the drive to help me!! Good service

CHRIS LAMBERSON 
Rating:
2.0

I ordered a furniture dolly. Arrived and they then informed me that they did not have one at that location. Offered me to drive to the other side of town to pick up another. Also, they did nothing to help and the running lights did not work as the wiring was broken under the frame. The stop lights and turn signals did so we continued on as we were to be done before dark.

Daniel Flick 
Rating:
4.0

Customer did not leave a comment.

TAMARA RAY 
Rating:
3.0

I cannot rate this facility. They were closed when I dropped-off the trailer.

HELMUT RIEDINGER 
Rating:
2.0

This location is also a joke. I have sent a private message to the link listed below of "use our contact form".

paul betow 
Rating:
3.0

Customer did not leave a comment.

LYNN ANDERSON 
Rating:
1.0

Make sure the employees know things such as vehicle clearance, full tank capacity, avg mpg, really any information about the truck. She was useless and rude.

MICHAEL DVORAK 
Rating:
4.0

Customer did not leave a comment.

MICHAEL HUMFLEET 
Rating:
4.0

Just make sure lighting is sound

LARRY CONDER 
Rating:
3.0

Customer did not leave a comment.

KAREN HERPAK 
Rating:
5.0

Customer did not leave a comment.

GREG EBY 
Rating:
3.0

Customer did not leave a comment.

AMANDA ORMAN 
Rating:
3.0

Customer did not leave a comment.

BRENDA MORRIS 
Rating:
4.0

Customer did not leave a comment.

Ursula Medveczky 
Rating:
3.0

Customer did not leave a comment.

MICHAEL NELSON 
Rating:
2.0

Fix the drive. Huge holes and full of water.

Michael Wilkinson 
Rating:
5.0

Uhaul itself not legacy needs to quit lying to people.

Cheryl Turner 
Rating:
5.0

Extremely helpful persons, restored my faith in U-haul very customer friendly.

Lisa Moody 
Rating:
5.0

Customer did not leave a comment.

andrew scroggins 
Rating:
3.0

Customer did not leave a comment.

DONATA CHANLEY 
Rating:
3.0

Not sure

Byron Carter 
Rating:
5.0

I am very pleased that U-Haul works diligently to get you what you need to get the job done! The dealer was so courteous and the equipment was in tiptop shape. P.S.- A guy in an Elvis suit hooked up the trailer for me and checked the lights!

JERRY ADSIT 
Rating:
4.0

Customer did not leave a comment.

JIM HUNZEKER 
Rating:
5.0

This was not only the most helpful location we have ever been to, but most inviting. The people were fantastic.

JENE HOLCOMB 
Rating:
4.0

Nice location but they were closed when we returned the trailer. We did not interact with anyone.

DAVID ALLEN 
Rating:
5.0

Customer did not leave a comment.

JOANNA EVANS 
Rating:
3.0

Customer did not leave a comment.

BEVERLY KEOWN 
Rating:
5.0

Customer did not leave a comment.

VIVIAN PEER 
Rating:
3.0

There was no one available to hook uo my trailor. It was a bit heavy. The left lower tail light was not working. I repaired it myself. I felt that if i mentioned the light not working I would not beable to rent it and it was the onlu one available. Miss Peggy was friendly. However, I called to give her an estimated time of arrival. When I got there ihad to wait because she decided to leave the store to buy a roll of paper towels.

DANNY SPRIGGS 
Rating:
4.0

Customer did not leave a comment.

LARRY R WILLIS 
Rating:
3.0

Customer did not leave a comment.

ROBERT GOOLSBY 
Rating:
5.0

NOTHING EVERYHTING WAS GREAT

LASANDRA STEELE 
Rating:
5.0

Customer did not leave a comment.

MARK HALL 
Rating:
3.0

Customer did not leave a comment.

PAULA HANAFEE 
Rating:
5.0

Customer did not leave a comment.

STEVE HENSON 
Rating:
5.0

Peggy went out of her way to help me with an early drop off. Even gave me her cell number for any additional assistance.

MARK MELHOUSE 
Rating:
4.0

This wasn't my original drop off location. My original had moved. when I went to that location it wasn't there either. Called customer service they sent me to 2 location which wasn't open, even though hour of operation stated they would. Called back to customer service finally fine a different location they were open but it took me 2 hour to find a location & drop off the trailer. You need to update the location & hour of operation of Uhaul in Muskogee, OK.

MARY CARR 
Rating:
4.0

It is hard to say. This facility was closed when I dropped off the truck.

KATHY ZIMMERMAN 
Rating:
5.0

got the truck home and noticed a bubble on the tire. called in and someone was out to fix the tire within an hour. thanks for your help!!!

KATHRYN FURRH 
Rating:
5.0

Customer did not leave a comment.

KARI DARBY 
Rating:
4.0

Customer did not leave a comment.

Angela Thornton 
No reviews have been submitted for this location.

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