65 years strong, they know what they are doing...!
ken H.
Customer Reviews for Lee's Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good guys, much better than that Ace Hardware location across town
ken H.The whole experience was positive. I would highly recommend renting from Lee's Service. They had the trailer hooked up and ready to go by the time I completed the rental paperwork. Quick and friendly service.
Delyn P.Everything went as expected, will use them again.
Jade R.There was nothing wrong with the location
Travis C.I rent alot of vehicles from Uhaul and Lees is by far the best location I have done business with, the staff really treats you with respect and are very professional.
Mike M.Pick up location was an hour out of the way from my original location. I spent an additional 2 hours getting the truck to my house.
Paul E.Friendly and helpful people
Michael A.Do not under ANY circumstances use the Uhaul website or call Uhaul. Worst customer service I've ever experienced. Lee's services is the only reason I would consider using Uhaul again.
Shawnna B.Lee's Service did an excellent job in making sure I had a trailer when I needed it.
Mikel K.Great service!
PAUL L.Excellent customer service. Clean equipment, only 33K miles on truck. No problems on my 2,400 mile trip.
Russell R.Attendant was very helpful and even hooked the trailer up for me.
Kyle E.We originally selected a location in Pocatello Idaho when we set up the reservation online. When my husband went to pick it up they told us it was supposed to be the Blackfoot location but I have no idea why that was the case when I selected Pocatello and it told us a Pocatello address in all the reservation emails we received. The same thing happened in our drop off location as well. I selected a Petersburg address and when we arrived they told us it was the wrong drop off place. Again, not sure why that was the case because all our emails told us the Petersburg address I selected online.
Ben S.I was well taken care of. All good! Thank you!
George J.Great communication and easy to work with. Made the transaction very smooth.
Tomarra B.The people at this location were especially friendly and helpful. While I was completing paper work, they connected the trailer and ensured all systems were working. All I had to do was get in and drive away.
ronald R.Better parking
Wes W.great people to work with
chase H.Excellent and friendly staff. Highly recommended!
MARK E.Nothing
RANDY I.My experience was great
HAROLD R.Very friendly and helpful.
JUDITH B.Location closed on Sunday. I was supposed to pick up at different location but was contacted day before that pick up location was changed. Which forced me to us my phone to pick up truck instead of talking to a person.
Stacy M.Very friendly
Kristin H.Make sure tank is full at pick up.. Distance (63 miles) divided by gallons (6.0 just after topping tank) equaled about 10 MPG. Kinda low for a small cube van truck. Needle was on the low side of F at pickup and pegged on just above F at drop off.
Nickolas N.They helped switch my ball hitch around to get good clearance. Helpful with ensuring I knew how to strap down my bike and made sure it was all connected well.
MICHAEL O.Nothing, was good.
BRANDON T.Great experience and Price.
JESSE JAMES L.nice people to do business with. Cordial, knowledgeable, helpful
PAT W.The wrong trailer was given first, was charged for it, then when we got the right one I was charged $200+ for it, NOT GOOD, was company's fault, not ours!!!
TAMMY ANN L.We rented for a day on the weekend. I had called the location to make the reservation. We were not informed by the location that they closed at noon until we went in to get the truck. We had trouble with this and had to call in. It took over 15 minutes to get someone, but she was very helpful and talked us through checking it in on line. It all took way too long to get it all done on line. Next time we will choose another location that doesn't close so early on the weekend.
Diane T.Friendly people.
Kathleen D.fast easy process for rental
Darrel C.None
JEFFERY M.Truck had a little pet hair around in the cab that upset my passenger, other than that everything was great!
KIM B.While minor damage to right fender existed at pickup, Lee's rep was sure to assist with noting the damage and making temporary repairs to secure the safety of the dolly for our long tow.
JEFFREY P.The couple that helped me were absolutely awesome. Nice and helpful and got me going quickly
RONALD B.Very friendly and helpful!
Charla M.No comment
Eric O.Not a thing. They were friendly and very helpful. Use them every time.
BRUCE B.Lee's Service team was extremely professional, attentive and very accommodating! Please let them know they are doing an outstanding job!!
Larry M.