Customer Reviews for Leenheer Automotive
(Distribuidor de U-Haul del vecindario)
Carthage, NC 28327
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 5/28/2022: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When I arrived, the receptionist was in a conversation with a elderly man. I had to wait a few minutes till they finally finished their conversation. She seen me standing there and he even turned around so I know he seen me too. But I had to wait for them to finish. Fyi- they weren't discussing renting a uhaul. It was friendly. Also, I was not shown by anyone how to operate the vehicle. This was the first time I had ever rented a uhaul so I thought someone would come out and show me the basics on the truck. Example how to adjust mirrors, etc. I had to figure all this out myself. And never could figure out how to adjust the side mirrors. When I pulled out to leave, it was raining a little bit, so I turned on the windshield wipers and the windshield wiper on the driver side did not work. So I did go inside and let the lady no that the windshield wiper was not working. The vehicle itself was a rough ride. Not smooth at all. Nothing what I expected. Overall it was okay. But they really need to check out these vehicles when they come back in and not just how much gas is left in the tank.Lisa B.
After hours drop off, well lit parking lot.Thomas M.
El cliente no dejó un comentario.Alicia H.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.Aliyah R.
El cliente no dejó un comentario.Craig M.
El cliente no dejó un comentario.LYNDA A.
Total confusion at pick up. Took over 2 hours. Finally the owner came out. Worked later than expected. He was very helpful. Had to cancel initial order snd reissue vehicleRAYMOND L.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.MATTHEW M.
El cliente no dejó un comentario.REMER A.
El cliente no dejó un comentario.WILLIE L.
El cliente no dejó un comentario.DAMIEN M.
El cliente no dejó un comentario.Don I.
El cliente no dejó un comentario.Jennifer Y.
Thank you so much!AMY M.
El cliente no dejó un comentario.Richard P.
Great Customer service. They are always super friendly.DENA C.
This place is always amazing! Everything kept up in great repair! Fast and friendly service! I have used them alot and give them 5 stars plus!DOUGLAS B.
Lady was nice there location was old and decrepit. Order placed online at 300 miles when I got on site to pick it up they then backtracked on the order and only allowed 270 miles. I will never use this horrible company again. most untrustworthy shady company I've ever had to deal withNICHOLAS P.
Quick and easy.MARK T.
El cliente no dejó un comentario.Derrick J.
This location is always great!DOUGLAS B.
Very friendly and knowledgeableSCOTT P.
It would have been nice to pick up in my original location choice but I understand supply and demand and employee shortagesKatelynne H.
This is about your system for after hours drop off. Make sure there is a highlighted statement on your paperwork or website that after hours drop require that you be at the site in order to access your EZ return function. Otherwise great experience!David S.
El cliente no dejó un comentario.Jeremy W.
We enjoyed renting at this U-Haul location and will do so again.STEPHEN K.
El cliente no dejó un comentario.Jeffrey J.
Used 24/7 dropoff so no interaction with location or personnelJEREMY A.
El cliente no dejó un comentario.Kevin E.
This has nothing to do with the pickup location. But the night I loaded the truck it rained and water leaked inside and destroyed a lot of my belongings. This is an out of town move and I expected a better truck with no leaks. No I have to pay for rug cleaning, damaged boxes, books, wood frames, mattresses and more.MENAW M.
Trailers are always in excellent maintained condition! I give this location 5 stars!DOUGLAS B.
I rated this below average because the location I indicated I wanted to pick up the van was changed and it took me an extra hour to pick up the van. Also, not a location issue but I was under the impression from the online reservation that it was a unlimited miles and I was charged for miles over a certain amount. In the future, I will go with Penske.Kenneth S.
Cleanest and most efficient facility; excellent customer service and easy equipment access. Great experienceCHARLOTTE H.
Friendly staff, great customer service!VICTOR E.
Nothing. Young Lady was very professional and explained almost everything to me. Gave me options.LESLIE W.
This location has always been excellant!DOUGLAS B.
El cliente no dejó un comentario.Christopher P.
El cliente no dejó un comentario.Lori Z.
Excellent servicealexander P.
Friendly and great customer service!DOUGLAS B.
The Leenheers are great people to deal with for UHaul equipment and all other business. I'm glad to have them in Carthage! Al Barber, Commissioner, Town of Carthage)Alvin B.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.KEVIN S.
El cliente no dejó un comentario.GERALD P.
Great customer service....WILLIAM H.
El cliente no dejó un comentario.Brandon C.
El cliente no dejó un comentario.Tracy I.
El cliente no dejó un comentario.IRENEMABLE R.
Great experience.Robert G.
Very professionalROBERT D.
Friendly customer service. Nice facility. Convenient pick up location with easy turnaround space for trailer. Will rent from this location again for any additional Uhaul needs!Michael B.
El cliente no dejó un comentario.Travis S.
El cliente no dejó un comentario.Bee L.
El cliente no dejó un comentario.MICHELLE P.
El cliente no dejó un comentario.DUSTIN W.
Nothing that I can think of.Pete Z.
Just keep doing what you're doing. Very handy and friendly. GraciasROBERT C.
El cliente no dejó un comentario.LAWRENCE S.
El cliente no dejó un comentario.ELIZABETH L.
Excellent service. Great people. I wish they were open until six pm the day I dropped off. Oh well.ROBERT G.
El cliente no dejó un comentario.Andrew H.
Great people!!!DANIEL P.
El cliente no dejó un comentario.ROBERT G.
Outstanding customer service. Thank you!BARBARA S.
El cliente no dejó un comentario.CARL D.
El cliente no dejó un comentario.RALPH B.
El cliente no dejó un comentario.DEVIN LEE S.
Drop off was late at night after hours and no signage as to were to park or where key drop box was. Had to just guess.H. M.
El cliente no dejó un comentario.DIANNE S.
El cliente no dejó un comentario.Hugh V.
Have people help to offload the trailer. I had to do it myself, they didn't offer. When I called them they care where I put it (could have left it in the street) and never came to inspect it (could have taken it home and they would have never known).Bryan E.
El cliente no dejó un comentario.David R.
BEST PLACE EVER TO RENT a U-Haul, and believe me I tried Sanford, Southern Pines, Pinehurst, all around, nothing else compares to this place, they are friendly and even though they are super busy with their other work, they stop what they are doing to help out. BEST PLACE TO RENT A U-Haul, you may have a nice looking building in Sanford, NC on Horner Blvd, but it' slow as snails and they never have anything ready to go.CONSTANCE S.
El cliente no dejó un comentario.BRODY H.
El cliente no dejó un comentario.EDWARDLOUIS H.
El cliente no dejó un comentario.JAMES R.
Everything was great except the reservation. It was $100 cheaper booking online versus booking directly with Leenheer Automotive. However, they (Leenheer Automotive) were fine with me canceling reservation I'd made with them and allowing me to book online.Craig M.
Staff very friendly/ Unit in cargo space was dirty had to clean/ left location filled truck up started out in am/turned A/C on didn't work/called location left message on answering machine concerning A/C did not get a return called/ Had to drive to location with no A/cGEORGE B.
This is the ONLY location that was any good, I had gone to five other U-Haul places before this, only found it because it was next to my feed store.CONNIE S.
El cliente no dejó un comentario.sheena K.
El cliente no dejó un comentario.Leslie J.
El cliente no dejó un comentario.Gay W.
Well done! Smooth operation and assistance was professional. Returning the trailer was no problem.Hernani D.
El cliente no dejó un comentario.Patrick D.
Always friendly and helpfulLORI T.
El cliente no dejó un comentario.BRIAN N.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Todd T.
Had a very serious problem with the trailer brakes, the brakes would lock up very quick if you had to press the brakes harder than usual. It was even worse when towing a car because of the extra weight. It would jerk the trailer so hard making it seem like something had broken or came a loose from either the hitch on my truck or maybe the trailer. Very bad experience because I had to tow my car from NC to GA. I have rented many times before and will continue, I hope it was just a case of an over looked problem. I did report the problem when I dropped off the trailer. The place where I picked up the car hauler only had one at their location and we didn't noticed the problem until after loaded the car and started driving. I was checking for other Uhaul locations in the area in hope that I could have one of the tech's check the brakes but didn't pass anything that was open because it was after 5:00 PM. Thanks Eric CEric C.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Stephen B.
The "mobile after hours pickup" option process was not smooth at all. The representative took a really long time to confirm my pick up so that we could get on the road with the truck, and literally confirmed my identity 3 times, in addition to confirming the identity of the person paying for the truck who was sitting in the car with me. It was a little ridiculous. Confirm my driver's license. Confirm the person paying for the reservation and move on. When you do this in person you don't have the representative calling different people to confirm my identity, they look at my ID and my face.Rebecca B.
Very easy on the return side. Great!Bertram G.
El cliente no dejó un comentario.William G.
Every thing was excellent.Windy E.
El cliente no dejó un comentario.Michael L.
Clean out the Uhaul inside.Edward F.