Customer Reviews for Leap Management Company
(U-Haul Neighborhood Dealer)

73 reviews

1929 Hwy 85 N Ste 3   Jonesboro, GA 30238

(770) 460-1405

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(770) 460-1405

1929 Hwy 85 N Ste 3
Jonesboro, GA 30238

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Rafika Olawumi 
Rating:
5.0

Customer did not leave a comment.

Lenise Hunt 
Rating:
5.0

Nothing everything was great.

ELIZABETH COOK 
Rating:
5.0

All Good 👌👏👏

Rodney Walker 
Rating:
4.0

Customer did not leave a comment.

TARA ROBINSON 
Rating:
3.0

Customer did not leave a comment.

James Kelly 
Rating:
3.0

Everything is very tight getting a truck in and out was very difficult

Estella Echols 
Rating:
4.0

Customer did not leave a comment.

Joshua Woodsmith 
Rating:
4.0

The service was great, equipment was fine. The location was 35 minutes from where I reserved a truck over a month ago. Rather than changing the pick up location uhaul should work on moving the equipment reserved to the location requested. This INCONVENIENCE added an hour plus to an already stressful and tiring day.

Michael Dean 
Rating:
1.0

Nobody was there when I arrived and no one gave me instructions on how to retrieve my truck.

JADE VASQUEZ 
Rating:
5.0

Customer did not leave a comment.

Andrea Wilson 
Rating:
5.0

Customer did not leave a comment.

Shauntiva Hutton 
Rating:
5.0

Customer did not leave a comment.

VICKEY THOMPSON 
Rating:
5.0

Very courteous and helpful! The truck was very clean! Quick pickup! Highly recommend this location

DEDA ALLEN 
Rating:
1.0

I picked up the uHaul in the morning and had to find another place to get another one due to the check engine light being on, extreme shaking, and engine smoking. I had to move by a certain time, but due to this issue, I had to delay the move for hours until I got another uHaul. I will not be coming here again.

Andrew King 
Rating:
4.0

Customer did not leave a comment.

Rodney Simon 
Rating:
4.0

Customer did not leave a comment.

Kimberly lazard 
Rating:
3.0

Truck was not clean. Had broken glass in the bed. Charged for $56 for ins. we didn't need. Truck was older. I would recommend the location 7242 on 85 in Riverdale. Customer svc. on site to address any issues.

Cullen Chrivia 
Rating:
5.0

The 24/7 process was absolutely amazing. I couldn’t ask for any improvements.

Cherise McDougal 
Rating:
5.0

Customer did not leave a comment.

ramondo walker 
Rating:
3.0

Customer did not leave a comment.

David Hicks 
Rating:
5.0

Friendly and hospitable service.

MARK ADDISON SMITH 
Rating:
5.0

Lower the prices. Norma was absolutely the best at what she does. She deserves accolades!

Antoinette Johnson 
Rating:
5.0

Customer did not leave a comment.

Edwin Rodriguez 
Rating:
3.0

Customer did not leave a comment.

Maria Glanton 
Rating:
3.0

Over price

Victor Dennis 
Rating:
3.0

Had a discrepancy with the gas but you guys took care of it. Had a great experience thanks for the lift.

Stevie Hayes 
Rating:
5.0

Very good experience. Thank you.

TERRY LOVINS 
Rating:
5.0

Customer Focused with a friendly smile was my first impression, Super customer rep behind the counter. She deserve 5??????????+. She discovered an error I made in my online booking and payment. She Advised me on what was best for me. I can only sum it up in two words, “Customer Focused”. G, please forgive me for forgetting your name. Super job!

James Cook 
Rating:
2.0

Customer did not leave a comment.

Robert Howard 
Rating:
4.0

Sign needs to be clearly above door. I ended up going to another business next door because their signage wasn't clearly visible.

Charmain Francklin 
Rating:
5.0

Customer did not leave a comment.

ANGELA HARMON 
Rating:
5.0

Great services

Stephen Roberts 
Rating:
5.0

customer service is good.

MARQUIS LOFTON 
Rating:
1.0

Customer did not leave a comment.

Felicia Madden 
Rating:
5.0

Very professional, attentive and caring staff. Will definitely rent equipment from this location again.

ROBERT MOORE 
Rating:
5.0

Customer did not leave a comment.

CHRYSTAL SMITH 
Rating:
5.0

This location was much better than the first location who was suppose to have my guaranteed reservation but did not.

Michael Marien 
Rating:
3.0

Customer did not leave a comment.

jere HOLBROOK 
Rating:
3.0

Customer did not leave a comment.

Shanitra Tiller 
Rating:
3.0

Rep had great customer service attitude. She made the experience go very well.

Eric Arnold 
Rating:
5.0

Excellent service

MARCOS MENDEZ 
Rating:
5.0

Great service

Marcos Mendez 
Rating:
4.0

Problem still releasing my deposit after 2 days.

Keith Bailey 
Rating:
4.0

Customer did not leave a comment.

KENDRA JOHNSON 
Rating:
2.0

Customer did not leave a comment.

RONALD BUSH 
Rating:
2.0

Customer did not leave a comment.

KARSHEEN AZEEM 
Rating:
5.0

Friendly staff.Not a lot of equipment to choose from but they had what I needed.

Marcos Mendez 
Rating:
5.0

Customer service exceeded my expectations. Ari was amazing!! This is my 3rd time renting from this location. I would rent again.

RANDOPH WELMAKER 
Rating:
5.0

location was close to my house. good service

RANDOPH WELMAKER 
Rating:
1.0

Salesperson told me the truck was full of gas but it was only slightly above 3/4 of a tank. i took it back with the same amount of fuel but Uhaul still charged me $8.00 for fuel. Thats ridiculous.

MICHAEL WELDON 
Rating:
5.0

Customer did not leave a comment.

RANDOPH WELMAKER 
Rating:
5.0

Customer Service was good. Friendly staff.

RANDOPH WELMAKER 
Rating:
2.0

Rental location attendant was 20 min late to open the store to process my 8am rental reservation

Jonathan Lapinsky 
Rating:
5.0

Very nice location, the Uhaul agent was very patient with me.

CLARA LACRUZ 
Rating:
5.0

good service

FREDERICK NABIE 
Rating:
5.0

Customer did not leave a comment.

REGINAL FORD 
Rating:
5.0

I recommend this location to everyone. The u-haul rep was very friendly.

JUANA MACHUCA 
Rating:
2.0

The truck we rented was dirty when we picked up and the fuel tank was close to empty. The computer was not working so we waited approximately 1 hour before we could get some paperwork and get on the road. This cost us money in the end. Although the people were nice, we could not recommend them as a good UHaul location.

DEBRA MILLER 
Rating:
3.0

Customer did not leave a comment.

Jaime Escamilla 
Rating:
5.0

I recommend this location. The receptionist is very friendly and she verified with me the correct amount of fuel, miles , etc.

UCHECHUKWU CHINYERE 
Rating:
5.0

Very friendly staff. Clean location. I recommend this location.

Gregory Cantrell 
Rating:
5.0

Great customer service. No additions. NH

nicole hankins 
Rating:
5.0

The lady was very nice and had a very pleasant atitude. Clean location. I recommend this location. Great customer service.

isaiah salley 
Rating:
5.0

Really good people that run this location and took excellent care of me.

JOEL BROOK 
Rating:
5.0

The Uhaul personnel were excellent and really went out of their way to help me and get me on the road. Many thank you's to them. Will use their service next time I need help.

Joel Brook 
Rating:
3.0

The customer service representative at this location was was amazing. She was very polite, nice and knowledgeable about the entire rental process. I will defiantly recommend this location to my friends and family!!

TEAKILLOUR BIVINS 
Rating:
1.0

the place I picked it up from was a terrible. bad service and rude. I was directed there from the place I went to up the road so I had no choice. but I would never recommend that place to anyone. pull your trucks out of there......that's my recommendation.

ERIC CAMPBELL 
Rating:
2.0

Employee was new and not real familiar with how to check me out. Furniture pads that I had reserved were not there and I had to go to another location to get them which meant having to fill out another contract. First employee had trouble taking pads off of my original contract.

CRAIG SAMPLES 
Rating:
3.0

Customer did not leave a comment.

FREDRICK HENDERSON 
Rating:
5.0

Everything was great and clean and fast.... Will used again soon. Thanks Ms. Patterson

ERMA PATTERSON 
Rating:
4.0

Customer did not leave a comment.

RANDY GABRICK 
Rating:
4.0

Customer did not leave a comment.

PAMELO BOONE 
No reviews have been submitted for this location.

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