Customer Reviews for Leach Bros Mfg Co
(U-Haul Neighborhood Dealer)

469 reviews

210 N Main St   Brownwood, TX 76801
(S of Circle on 377)

(325) 643-8181

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(325) 643-8181

210 N Main St
Brownwood, TX 76801
(S of Circle on 377)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Johnny McCaghren 
Rating:
3.0

The windshield was completely caked with bugs. I could barely see out of it. The truck was quite rugged and filthy. The truck ran very rough. The man working there was pleasant enough. But the truck was just filthy inside and out and smelled very badly. I'm glad I am not allergic to cigarettes smoke because it smelled of it very badly.

Christopher Hoffman 
Rating:
5.0

Customer did not leave a comment.

PAULA ELKY 
Rating:
4.0

Customer did not leave a comment.

David Pieratt 
Rating:
5.0

Customer did not leave a comment.

Ricky Hansen 
Rating:
4.0

Really no interaction at this location. The weather was bad, so we just dropped off and left.

shirley munday 
Rating:
5.0

The gentleman that runs the location is great

FRANK NIEMIEC 
Rating:
5.0

Customer did not leave a comment.

Laura Preston 
Rating:
5.0

Mr. Leach runs a nice location and He will get you 'fixed-uip' with what you need... happy customer..........

Stanley Weber 
Rating:
3.0

A bolt was missing from the door lock

Charles Lively 
Rating:
5.0

Great customer service!!

ERIC SOUTHERLAND 
Rating:
5.0

Very nice and helpful

James Hickey 
Rating:
5.0

Customer did not leave a comment.

Ramon Otero 
Rating:
5.0

Mr. Leach is a nice man who is easy to do business with. We almost always do our U Haul with him. I don’t think you can improve on him.

glenn schulthies 
Rating:
5.0

Customer did not leave a comment.

KATHY MEADOR 
Rating:
5.0

Fantastic service from the gentleman running this Uhaul location. Thank you for your help.

Patrick Parks 
Rating:
5.0

Customer did not leave a comment.

Leon Schmidt 
Rating:
5.0

When rating the location, though it got an "Excellent" - not because of the age or layout but because I got what I needed and there was no hassle, and the location is GREAT!

Eric Evans 
Rating:
5.0

Nothing gentlemen was so nice truck was ready to go

Sherry Morgan 
Rating:
5.0

Customer did not leave a comment.

PAULA ELKY 
Rating:
5.0

Did online drop off

Jeffrey Duncan 
Rating:
5.0

Customer did not leave a comment.

Scott Willis 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ratto 
Rating:
5.0

Customer did not leave a comment.

Paul Menegay 
Rating:
5.0

Customer did not leave a comment.

Heidi Gardner 
Rating:
5.0

Customer did not leave a comment.

Chris Ake 
Rating:
5.0

Simple drop off. Easy to find

Jason parsons 
Rating:
5.0

Friendly, knowledgeable staff, equipment in great condition.

Carol Patrick 
Rating:
1.0

Building looks like a chicken hut…and was disgusting

Leshauna Gillam 
Rating:
5.0

The service was prompt, efficient, and the representative is at the pick up site and drop off side windows, friendly, and professional. No suggestions for improvement! Keep up the good work.

Kent Heath 
Rating:
5.0

Customer did not leave a comment.

Tara Bachtel 
Rating:
1.0

The charges, while not only crazy, weren’t explained and I got charged for the rental twice. Then getting my card charged at 5pm with no authorization. Poor business strategy.

Brittne Friar 
Rating:
5.0

Very nice and clean area.

David Brinnen 
Rating:
5.0

This was not my primary location. I went to pick up my truck that morning and drove 30 miles to Richaland SPRINGS for a 26 ft truck only for it not to be there. I was then switched to a 20 ft truck back in Brownwood, lost 6 ft of space and charged more the 20 ft truck. How I go from 26 to 20 and get charged more is beside me.

Gregory Dirickson 
Rating:
5.0

Mr. Leach was very accommodating and kind. He even made sure I arrived at my destination safe and sound.

Julianne Mitchell 
Rating:
5.0

UHAUL is the only way to go as far as I'm concerned. The location I use is Leach Brothers in Brownwood Texas. Mr. Leach knows his stuff and will go to great links to have my equipment ready to go when I arrive. And if he by some chance can't he will definitely find another dealer to help me get it. Thank you Mr. Leach you are the best. Jeff

Jeffrey Combs 
Rating:
5.0

Fast check in, excellent service..

Carol Patrick 
Rating:
5.0

Mr. Leach is great to rent equipment from. He is very knowledgeable and friendly. I always enjoy visiting with him when I pick up my rental.

Jared SMITH 
Rating:
5.0

Customer did not leave a comment.

William BOWIE 
Rating:
4.0

Without a bunch of U-haul rigs there I wouldn't have know this was an official site. Also, Not being informed of the drop off site until I actually pick up the truck is a huge issue. I had no idea where I would be required to drop the truck off at. Not finding out until pickup puts the customer in a spot to accept as it is too late at that point to find alternate truck sources. You should rethink this police. Ryder could tell me at the time of reservation;

steve rapp 
Rating:
3.0

Not rip customers off

Philip Smock 
Rating:
5.0

Customer did not leave a comment.

Pettis Pipes 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ratto 
Rating:
5.0

Nothing

Allan Burris 
Rating:
3.0

Really small. Was hard to find a place to park the truck for return.

Robert Flores 
Rating:
1.0

Customer did not leave a comment.

Jorge Ponce 
Rating:
5.0

Show the dolly, if rented, to costumer be for they take possession of vehicle. In my case I didn't see dolly and I received a square dolly and really needed a stand up dolly. I bought one at Home Depot.

Susan Quintana 
Rating:
5.0

Good product and good people

Terry Jones 
Rating:
4.0

The office could use some cleaning. Staff was very helpful. The rental process went very smoothly.

Sara Lee 
Rating:
5.0

Customer did not leave a comment.

HENRY BARNETT 
Rating:
5.0

Customer did not leave a comment.

Joe Villa 
Rating:
5.0

Everything was great

Linley Rinehart 
Rating:
5.0

Customer did not leave a comment.

Michael Ryden 
Rating:
5.0

great guy running the place

william parker 
Rating:
5.0

Very kind gentleman, I would recommend this location to anyone.

Sally Martinez 
Rating:
1.0

Customer did not leave a comment.

Shannon Vest 
Rating:
5.0

Customer did not leave a comment.

Johannes Bonnema 
Rating:
4.0

Customer did not leave a comment.

Keith King 
Rating:
5.0

Customer did not leave a comment.

Coy Queen 
Rating:
5.0

ABSOLUTLEY NOTHING!! The gentleman here was absolutely wonderful!! He explained the rate difference on the website ($39 per day plus milage) and "one way" rate. He helped me contact the main office for Uhaul to negotiate a settlement of charges.

Judy Kirby 
Rating:
3.0

Mr. Leach was very friendly and helpful. Had what I needed. The building and yard are typical of a small Texas town, which I find nostalgic. Take time to study the history of Leach Mfg. Co. Display in the office.

Joyce Crumbling 
Rating:
1.0

The man running this place was extremely condescending. He added on things to my reservation I didn’t ask for and proceeded to give me his political opinions. He also offended my friend with me by commenting on her tattoos. He said she ruined her skin with covering it with ink. This was extremely unprofessional. Also the battery in our uhaul died. Placed a roadside assistance claim and didn’t hear from anyone for a few hours. Not a good experience with uhaul at all!

Micah Martin 
Rating:
3.0

The inside of windshild was smoke stand

Leo Griffin 
Rating:
3.0

Customer did not leave a comment.

Jay Bennett 
Rating:
5.0

Very nice older gentleman!

Michael Cole 
Rating:
4.0

Customer did not leave a comment.

Tim Talley 
Rating:
2.0

Drop off spot was what looked like a shack with a note on the door that said closed at 230p on a Saturday. Would be nice to see an employee in the event assistance was needed.

Scott Castor 
Rating:
3.0

Customer did not leave a comment.

Laquita Morris 
Rating:
5.0

Customer did not leave a comment.

James Lee 
Rating:
4.0

Customer did not leave a comment.

Priscilla Delgado 
Rating:
3.0

Trailer was dirty on outside, office was extremely dirty and run down.

Troy Joiner 
Rating:
5.0

Friendly customer service.

Jeffery Mitchell 
Rating:
5.0

Customer did not leave a comment.

Jace Jones 
Rating:
5.0

Friendly and very respectful!

Daniel Arras 
Rating:
5.0

Customer did not leave a comment.

Thomas Jacobs 
Rating:
5.0

Super nice man there that was so helpful!!!!

STACI HORN 
Rating:
5.0

Great service and customer attention

Michael Simmons 
Rating:
5.0

Customer did not leave a comment.

Christian McDaniel 
Rating:
5.0

Customer did not leave a comment.

Glen Wolfe 
Rating:
5.0

Customer did not leave a comment.

Shannon Cox 
Rating:
1.0

So after hauling the empty trailer around for the rest of Saturday, all of Sunday and up until my lunch break, I get the details on where to drop off, and it looks like a rundown outhouse that hasn’t been used in a decade without a soul in sight. It really is embarrassing for your company to have this as a location with your name on it.....

JUSTIN HILL 
Rating:
5.0

Customer did not leave a comment.

Dalton Hutchins 
Rating:
4.0

Mr. Leach was very helpful showing me all the safety equipment and devices for the car hauler trailer. He even had the trailer ready for me where it was easy for me to pickup the trailer.

Curtis Duckworth 
Rating:
5.0

It was great to have the U-Haul available when needed the moving was easy and quick.

Glenda Cotton 
Rating:
5.0

Customer did not leave a comment.

Paige Naranjo 
Rating:
4.0

Customer did not leave a comment.

Denise Anderson 
Rating:
3.0

Customer did not leave a comment.

BRITTANY BAMBER 
Rating:
5.0

Customer did not leave a comment.

Jarritt Cumba 
Rating:
5.0

Customer did not leave a comment.

Raymond Diehl 
Rating:
5.0

Nothing very professional friendly and prompt business

Adam Keck 
Rating:
5.0

Customer did not leave a comment.

jim sullivan 
Rating:
5.0

Tires on the uhaul needs to be rebalanced and replaced on the fronts, other than that awesome ride very good gas mileage from state to state

Blake Hughes 
Rating:
3.0

Customer did not leave a comment.

barry williams 
Rating:
5.0

The area that is the driveway had huge washouts, it really should be graded out . The owner was very nice and helpful.

Cathleen Schultz 
Rating:
5.0

I've been renting uhaul equipment for almost 40 years, and you've really improved your game! Very nice experience.

BRYAN JONES 
Rating:
3.0

Customer did not leave a comment.

Brian Meroney 
Rating:
5.0

Customer did not leave a comment.

idelese torres 
Rating:
3.0

It’s the only option in Brownwood.

Jennifer Marzullo 
Rating:
5.0

Customer did not leave a comment.

Melanie Barker 
Rating:
5.0

Excellent customer service!!! Friendly, courtious, personable and very helpful. I highly recommend for your Uhaul needs. Thank you!! Corinne Coburn

Corinne Coburn 
No reviews have been submitted for this location.

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