Customer Reviews for Laymans Automotive and Towing
(Distribuidor de U-Haul del vecindario)

504 comentarios

701 Jefferson St   Harrisonburg, VA 22802
(Off N Main St)

(540) 433-1558

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(540) 433-1558

701 Jefferson St
Harrisonburg, VA 22802
(Off N Main St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Dale was very helpful and knowledgeable. Yes, i would recommend Layman's for U-Haul rentals.

Dan N. 
Clasificación:
5.0

For U-Haul to confirm the truck will be there. Dealership did a great job communicating.

Ralph S. 
Clasificación:
5.0

Fantastic people I will use uhaul especially the Layman's towing store every time I can.

Danny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert E. 
Clasificación:
2.0

It's an auto repair garage and towing company. Not a place you normally would expect to rent trucks. Friendly service.

Miguel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

Layman has given a fantastic experience in stressful times while I am moving 400+ miles away, They are great people to get along with.

Danny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dayna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOECHRISTIAN S. 
Clasificación:
3.0

I requested an appliance dolly with my rental and it was not included. As the location was closed on Saturday and I was using the app to check out the truck, there was no way to get one. Otherwise, it was a pleasant experience.

Francis C. 
Clasificación:
5.0

Awesome experience! Very kind folks at Layman's Towing!

JESSICAMARIE C. 
Clasificación:
5.0

The trailer was ready at the location we were given. We ended up purchasing a lock for the trailer and a lock for the hitch. We had to leave my daughters apartment stuff in the trailer for 2 nights until her lease began. I don't know if you sell locks at Uhaul locations but you might want to.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda G. 
Clasificación:
3.0

Truck was in decent shape. The key didn't half work though and the TPMS light was a known issue that the owners knew about but didn't have parts/equipment to replace.

Brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne G. 
Clasificación:
5.0

I have questions about the gas 3/4 when return back the car it was 4/4 (full) so no give him to credit

YONAS TEKLE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Farley R. 
Clasificación:
4.0

When we arrived, couldnt get the van - uhaul system was completely down. As soon as it came up (hours later) they called, we were able to get out in 10 minutes. Courteous, efficient. Nice dogs ❤

jeffery B. 
Clasificación:
5.0

Layman's is a good outlet. I like the people and in fact felt they were concerned I get what I needed at best possible price.

Mark F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
2.0

It a towing company that is on two streets with houses surrounding it. The lock box is on Jefferson Street. There was no clear place to leave the truck so my son drove over to Washington Street after we noticed beside the building their were U-Haul truck. Two men we're getting ready to leave the yard and the told us to put the truck their. Very confusing, just glad we noticed the trucks on another street.

DAWNMARIE T. 
Clasificación:
5.0

I use Laymans every year....they are awesome to work with..

Dean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSSER M. 
Clasificación:
5.0

Very friendly staff

Peter B. 
Clasificación:
5.0

the staff at Laymans are amazing and helpful.

Shannon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dana H. 
Clasificación:
4.0

Your app experience is terrible. Uploading any photo in landscape orientation would restart the check in or return process

Mark P. 
Clasificación:
5.0

Nothing! The process was quick and easy with minimal paperwork.

Mallory F. 
Clasificación:
5.0

Customer service was excellent. The employee at Layman's was incredibly helpful and efficient. I was very well taken care of and it was overall a great rental experience. Gracias.

DARIA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Devin K. 
Clasificación:
5.0

Loved the people there!

Caroline M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Liliana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Very Helpful and Kind

Joshua B. 
Clasificación:
5.0

The staff was very friendly and helpful when picking up the uhaul.

Thomas N. 
Clasificación:
4.0

Wonderful people!

Leslie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P. 
Clasificación:
5.0

The lady that took care of us went well beyond the call of duty to make out rental experience a success. Many thanks to her efforts on our behalf.

Bob R. 
Clasificación:
4.0

Location is in sort of awarkward spot as far as parking but the people are very friendly and nice. They are efficient and check in and checkout was super fast. Not a lot of paperwork to do, they have it down to a science. I would definately rent from them again. I recommend them to anyone who needs a rental truck/van/pickup.

Crystal C. 
Clasificación:
5.0

I was very impressed with the help and efficiency at Layman's. They assisted with fast service and didn't expect a lot of computer work.

Anna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
2.0

It was a little bit difficult to find, they were not so nice on the phone, and pickup was kind of a pain.

Alex Mason W. 
Clasificación:
5.0

Everyone was very nice and very helpful

Jerald H. 
Clasificación:
3.0

When I made reservations I had several people from your office call and set up the same reservation for different trucks. Also you wouldn't take my debit card even though there was plenty of money on it

Harry B. 
Clasificación:
3.0

I did not receive the appliance dolly I paid for, and never heard back from U-Haul when I sent a message saying I had to rent a dolly from Home Depot and wanted to be reimbursed.

Angela S. 
Clasificación:
4.0

Clean uhaul trailers from inside

Sandeep S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eston T. 
Clasificación:
5.0

Nada

IRVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita B. 
Clasificación:
3.0

Location was nearby, but otherwise, experience was a downer. Employees should wear masks (virus protection). Service and desk location would be clean and easily accessible.

David A. 
Clasificación:
3.0

Friendly and efficient service.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

We use Laymans every year and will continue to do so.....thanks

Dean W. 
Clasificación:
5.0

Dale was a total angel and waited for us because we were stuck in traffic.

Susan H. 
Clasificación:
3.0

inside of the truck smelled

BRENT CARLTON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry E. 
Clasificación:
4.0

The office was closed when I dropped off the truck.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon T. 
Clasificación:
5.0

Dale is fabulous! I will always call her first!

Shriver L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Alessandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
5.0

Excellent service!

Ronald A. 
Clasificación:
1.0

The location is too small and it is combined with an automotive repair shop. It was tough finding a spot to place the trailer, and because the drop off area is so small, I had to back the trailer across a road to get it into a parking place.

John M. 
Clasificación:
2.0

Clean it up

Dana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl E. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
5.0

Dale went out of her way to make this work :)

Russ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louise C. 
Clasificación:
5.0

Excellent service!

JAMES M. 
Clasificación:
2.0

THERE IS NO KEY DROP BOX!!! The area is SKETCHY and UNSAFE and there was just about NO PLACE to park! I'm FURIOUS with this location!!!!! WHAT WAS I SUPPOSED TO DO WITH THE KEY??????

LORI O. 
Clasificación:
1.0

No key drop off could easily steal truck or trailer

Ashton F. 
Clasificación:
4.0

We had a blow out and it took almost 4 hours to get it fixed

william M. 
Clasificación:
4.0

I followed gps and approached from what turned out to be the rear of the building. It would have been nice to have a sign there indicating the key drop box was around the back.

JILL N. 
Clasificación:
1.0

Store located in a rather run down residential neighborhood.

GREG B. 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph N. 
Clasificación:
5.0

No issues with dropoff.

Mark H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret S. 
Clasificación:
5.0

Very helpful location with 5-star service and no problems with equipment.

Louis J. 
Clasificación:
5.0

My biggest issue is that the truck was not at the location I reserved it. I had to go to another location after having to wait 15 minutes to get a CR rep to pick up the phone and tell me where to pick up truck. Once at that location, I had a difficult time doing online check in and had to wait another 15 minutes to talk to a CR rep. As we were getting ready to get into the truck a couple walked up to me and wanted to know if that was my truck since he had been assigned that truck. I had already gotten the key out of the lock box and he said this was the third place he had been routed. So it seems this was not just my issue but a Uhaul issue.

rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

Older location but awesome staff.

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Titus D. 
Clasificación:
5.0

It was great to be able to have the 20ft truck yet we had to do 2 trips unfortunately i was offered the 26 foot truck same price yet i surely thought we would only make one trip I wish i had gotten the 26foot. then i was late returning the truck do to more than one trop I am sorry yet I paid for the lateness. thanks for being so close to everything.

Margaret D. 
Clasificación:
5.0

Great service

JAMES H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey B. 
No se han enviado comentarios para esta ubicación.

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