Lawrence Automotive always goes above and beyond to make sure I can rent exactly what I need. I will not rent any place else!Lori B.
Customer Reviews for Lawrence Automotive
(U-Haul Neighborhood Dealer)
Jamestown, NC 27282
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sat–Sun9 a. m. - 12 p. m.
- 12/8/2022: cerrado
- 12/25/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Only downside was the size of the truck, it was listed as a truck you could fit a one bedroom in but I couldn't get a king size mattress in there by itselfLawrence G.
The owner was very niceBettye C.
I wish there was parking at the actual site! It took me just a minute to find it. Other than that everything was perfect! The gentleman who helped me was so kind and accommodating. Picking up the truck was easy and quick! Great service goes a long way :)Alec G.
Add somewhere to parkSHARON P.
El cliente no dejó un comentario.Cleopatra M.
The truck was not full of gas when I picked up - about 3/4 full, but I did not take a photo unfortunately. My photo only got a picture of the mileage when I picked up. I did return the truck full of gas. Would appreciate a credit for either the mileage charge of some of the gas.Laura H.
El cliente no dejó un comentario.SHEENA D.
Great manager & GREAT customer service.Avie S.
Make sure to keep track of actual mileage on the vehicles so customers don't get over charged !!! And GAS when the vehicles leave the lot !!!Noah C.
Mr. Lawrence is always so pleasant and helpful. He always has a decent inventory too.Lori B.
Explain the towing feature. Costly when not turned offJerry D.
El cliente no dejó un comentario.rachel F.
El cliente no dejó un comentario.DONALD W.
Nothing customer service was greatVILINA B.
El cliente no dejó un comentario.CHRIS S.
El cliente no dejó un comentario.KATRINA B.
The service of vehicle are trash. The truck was given with a check engine light.James S.
Super friendly and nice gentleman that run's this facilityJames W.
The agent was so kind. Keep him around, he's amazingMICHELE E.
El cliente no dejó un comentario.Darlene A.
El cliente no dejó un comentario.Sergio F.
El cliente no dejó un comentario.Tim M.
It was very tough to find to drop box but the employees were EXCELLENT awesome customer service Could not ask for any betterbrenda H.
My experience was excellent! Wayne was very professional and polite! I will be returning to rent again!Willie B.
Employee who owned the shop wasn't pleasant at all. He even stated he would report the truck stolen and I hadn't even had it an hour due to no help and I explained it to the agent. He gave no remorse and I basically paid for a day use of the truck that I didn't get to use.Raheem G.
Quick and easy transaction. But better than that, the owner was a pleasure to talk to.Nick T.
Would absolutely recommend this location to anyoneTim M.
The entire process was perfectRussell D.
Wayne is great!! Excellent job!!!!John P.
The truck had trash that I had to remove. I had to call the phone number on the door because no one was there. I had to wait for someone to show up to assist me. Parking was almost impossible. Hard to get in and out.Harva S.
Confusing on where to return trailer on property. Inside of location was v very cluttered and nowhere for guest to stand other than outside. No where for guest to park. Only one person working which means longer wait times. I witnessed the customer rep. communicating to guest infront of me that he wasn't going to charge them an extra day if returned after the due time, but when I asked him about my return date and time, he communicated to me that I will be charged and extra day if I don't return by scheduled time. He bend the rules for some but not all.Fabian M.
The customer service was awesome! Other than the location was not easy to get in and out of everything else was great!Lisa C.
No suggested improvements overall a great experience.Thanena W.
El cliente no dejó un comentario.Regine T.
El cliente no dejó un comentario.Jesse R.
El cliente no dejó un comentario.FRANCISCO M.
Quick in and outTanya H.
The cab stunkTorin W.
El cliente no dejó un comentario.Judy H.
El cliente no dejó un comentario.Thomas K.
El cliente no dejó un comentario.Elizabeth E.
nothing to change, Friendly staff, easy process.Jim H.
El cliente no dejó un comentario.Sherri A.
El cliente no dejó un comentario.Eric W.
Wayne was great to work withJOHN J.
Absolutely love renting from this place. It's the only U-haul facility I rent from. I rent frequently.Angela M.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.tihomir D.
El cliente no dejó un comentario.Warren C.
El cliente no dejó un comentario.BRENDA C.
Your customer service was great. He was very helpful!!Diane R.
El cliente no dejó un comentario.AQSA M.
I made the reservation for 8am and was told by the Uhaul website that I could do a mobile pickup since the location did not open until 9am. We arrived at 8am and there was no way to pick it up, and the uhaul website repeatedly directed us to wait until 9am when they opened. We also did not receive a confirmation call the night before as promised. Perhaps we missed something in the instructions, but instructions were not clear and easily understandable if that is the case.Gabriel P.
El cliente no dejó un comentario.Frank G.
El cliente no dejó un comentario.ASHLEY E.
El cliente no dejó un comentario.Connie P.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Patrick W.
El cliente no dejó un comentario.Roney P.
El cliente no dejó un comentario.Angela M.
Staff was friendly and super helpful. Transaction went super fast and we were on our way. Lot was small and junky. Great product, best trailer I have ever hauled. Will rent again!!!Brian W.
Owner (Wayne) was very accommodating and helpful.MICHAEL J.
El cliente no dejó un comentario.DWAYNE D.
El cliente no dejó un comentario.Thomas N.
Reservation at 1030am did not get til 130pm. I had movers hired by the hour Uhal cost me $600 before truck was even rented. Rep at store says he has nothing to do with truck lateness call customer service who never answered I called several times on hold for hours. I am not happy at all. Do yourself a favor pay for movers who have their own truck. Worse experience I have had in a long time. A lot of $$$$ lost.Antoinette R.
El cliente no dejó un comentario.RALPH R.
Overall quick and easy service.Christopher T.
El cliente no dejó un comentario.Mark M.
Nothing everything was great 👍Leander M.
Rented in past great people to work withDio G.
El cliente no dejó un comentario.Patrica J.
El cliente no dejó un comentario.Daniel B.
This location has staff present and are extremely helpful professional and friendly.FREDERICK R.
Cashier was extremely rude and misreported mileage as well as missing blankets. I will be filing a dispute with my bank.Logan M.
No problems at all. Everyone was very polite very helpful. Easy rental everything clean and ready to goJocelyn D.
El cliente no dejó un comentario.Morris P.
I picked up my truck at a busy time yet the employee onsite did a great job accommodating everyone. Everything went smoothly. Will definitely rent from this location again.David C.
El cliente no dejó un comentario.Jocelyn D.
El cliente no dejó un comentario.Jerome W.
El cliente no dejó un comentario.Connie P.
El cliente no dejó un comentario.LAWRENCE S.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Travis H.
El cliente no dejó un comentario.ROBERT K.
El cliente no dejó un comentario.JEFFREY M.
Friendly environment, easy to access.Vanessa S.
They were great I'm the one who messed up.Justin W.
El cliente no dejó un comentario.TRAVIS F.
El cliente no dejó un comentario.Jeffery E.
El cliente no dejó un comentario.Gordon B.
Customer service was great.LINDA P.
El cliente no dejó un comentario.Ronald B.
Servicio al cliente de excelencia. Will definitely use this location in the future.LESLIE J.
A paved designated customer parking area would be nice.CHARLES J.
All worked well. Courteous and professional.Joseph P.
Any. all excellent. I loved the service of the person who attended me and very attentive. The truck in excellent condition. thank you .Lizbette R.
El cliente no dejó un comentario.Deborah S.
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