UHaul probably cant do anything, the location and the owner of the location was negative and it took me ONE HOUR to rent a pickup truck. There was no where to park in his lot and he was rude to my driver and to me regarding my driver because of where he was parked waiting for me to get the truck. I will not go back there.ROBIN B.
Customer Reviews for Lawrence Automotive
(Distribuidor de U-Haul del vecindario)
Jamestown, NC 27282
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.PAUL T.
Wayne is awesome to deal with, very friendly and excellent in service!!Connie P.
El cliente no dejó un comentario.TRACY F.
The person did not check the truck in. We were told to leave the vehicle. We had to take a picture of the odometer and he would check it in later.DEBRA S.
They had a lot of units in the lot and we had to wait for a trailer to pull out to drop ours off....no big deal... and the personnel there was personable and helpful.John R.
Truck well maintained but very old showing a lot of aging.MARCELLO F.
I have no complaints regarding the owner nor vehicle maintenance. I'm trouble by the charges that I'm seeing in my account. On July 19, 2021 $160.00 was taken off my account then on July 20, 2021 my account is showing $125.83 negative. Please explain.KATHY G.
El cliente no dejó un comentario.CATHY E.
Location opened late and only had one employee so it took almost all hour after my pickup time to get my trailer. Trailer leaked during rain storm.JAMES W.
El cliente no dejó un comentario.SANDRA M.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.RODNEY T.
Send the right links to do after hours pick up. The links I got let me do online check in but not pick up.Rebecca J.
Location was changed after reservation which added a 30 minute drive and mileage without my approval. Yet I was charged for extra mileage although I was nit responsible for the change. The change I was told so I can drive a vehicle that needed repair.William Z.
During our move, there was a heavy rainstorm that lasted 15-20 minutes. We had a couple of mattresses that were wet on the side touching the floor. I shared this with the owner and felt like he would address. Otherwise a great experience.STEPHEN H.
Great service and fast paperwork.REBECCA S.
El cliente no dejó un comentario.Tonya M.
Inadequate my reservation online and scheduled mobile pick-up. When I tried to pick up the truck, it was not ready. The location was not open and didn't open until 30 minute after my reservation time. There was a line at the door of others who had booked online. In the end, I wasn't able to get my truck until an hour after my reservation. I will never book at this location again.KENNEYON B.
El cliente no dejó un comentario.JOHNEISHA S.
Wayne was friendly and easy to work with.TERRY C.
The location was packed with Uhaul trucks and random cars. There was no where to park Uhaul-we had to park it blockingthe driveway (all other vehicles were also blocking every entrance)Kelly D.
El cliente no dejó un comentario.CESAR T.
I picked up the rental using the mobile app. In the middle of the check-in process I received a call. When I returned to the app after the call, it had completed the check in process without my being able to submit photos of the truck or of the fuel gauge or odometer. It turned out not to be an issue, but it would have been nice to be to pick up where I left off. Other than that, the process of picking up and returning the rental via the mobile app is quite nice. Thanks for continuing to innovate!Jeffery C.
Customer service was great and Wayne made sure it was a smooth transaction. One suggestion would be to consider a dedicated parking/service lane area and a dedicated return lane area for larger equipment. I appreciated the attention to detail and service. I would recommend this location.BRUCE V.
Very accommodating to situation that came up and was resolved quicklyBill R.
Wayne the owner, is simply amazing, very helpful & friendly. Excellent service at this location!connie P.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.ALLYSON S.
El cliente no dejó un comentario.LEANDER M.
Nothing can be improved. Great customer service!! Thinking about bringing my cars here for service the customer service was so good. 5 starsENREICO G.
El cliente no dejó un comentario.ROBERT GEORGE F.
El cliente no dejó un comentario.Stephen C.
El cliente no dejó un comentario.Lindsay P.
Wonderful service, thank you for the tips and helping me work the truck!MIKO P.
El cliente no dejó un comentario.MAX G.
Friendly customer service!DOUGLAS M.
The only issue I had with this location is I had to drive all the way back home to get a hitch because there wasn't one on the truck to pull the tow dolly and the operator at this location did not have one and advised me I would have to purchase one. Luckily I have one. This should be addressed. The customer should not have to provide equipment plus pay to use the equipment. I literally paid to use something I owned. The location was very convenient and the operator provided outstanding customer service. The hitch was the only issue I had.Sharon D.
El cliente no dejó un comentario.Lori B.
Excellent customer service from check in to check out. Smooth transaction, great equipment. I'll be back for future U-Haul needs.DANA C.
El cliente no dejó un comentario.HENRY W.
El cliente no dejó un comentario.Anthony G.
Great service.PAUL C.
El cliente no dejó un comentario.Clayton P.
El cliente no dejó un comentario.ANTHONY S.
Larry in Jamestown, NC was very helpful. Initial renting was sketchy, wanting to pick up on High Point, NC, but days after I had made the reservation was told I would pick up in Winston Salem, NC, two days before pickup confirmation call told me to go to Jamestown, NC.Michael M.
El cliente no dejó un comentario.Rachael P.
Cleanup the placeJames H.
Place was small and inside was very messy lookingDaniel R.
He has a bad attitude and charged me alot because I left the Truck at another location he didn't tell me that I have return it to the same location then I got it back to him and charge me again I don't know why so the total charge is 111+500+182 do you think this is fair for one trip from Jamestown to winston Salem and back I could renta house for a month for this money even know I told him because of that charge I'm broke I have no money and I have kids to feed .now I'm looking for someone to borrow some money to buy some food for my kids it's very bad experience and I highly don't recommend this location. GraciasSALEM R.
El cliente no dejó un comentario.JAMES C.
Larry was really nice and accomodating.Melissa W.
El cliente no dejó un comentario.JEFFERY D.
El cliente no dejó un comentario.GERMANIA R.
El cliente no dejó un comentario.TANYA C.
El cliente no dejó un comentario.MILAN K.
Cannot think of another thing to improve over my experience.Jerry R.
El cliente no dejó un comentario.JOYCE C.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Maria P.
Great location for my pickupPHILIP F.
Larry was very helpful in providing the exact size vehicles we needed -as well as dates and times - The whole rental procedure was completed and verified by email as well as credit card payment and confirmationMERI D.
Lawrence is personable, professional and makes the renting experience easy and uncomplicated. He manages a good business.Charles H.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.Michele H.
I reserved Furniture dollys and They didn't have any upon pickup, the truck was older and drove "loosely". I drove the truck 31 miles and put $12.00 gas in it, for some reason I was charged for another 5 gallons of fuel! :/ That's not right, also, computers were down upon dropoffBRANDON N.
El cliente no dejó un comentario.Kathy W.
El cliente no dejó un comentario.Bashira N.
The location was fine. The reservation process was a mess.CHARLES D.
Wayne location and service is always excellent.THEROME P.
El cliente no dejó un comentario.DEMARCUS B.
Never move this location. These are really good men..Joyce C.
El cliente no dejó un comentario.DARION R.
El cliente no dejó un comentario.CYNTHIA S.
El cliente no dejó un comentario.JOHN P.
This place looked like it was abandoned.Max T.
Larry was a great guy who insured everything was in order and most of all save.Doug R.
I was over charged and only was able to use it for 2 hoursShemeka W.
El cliente no dejó un comentario.Sue S.
El cliente no dejó un comentario.DAVID W.
Love the serviceGEORGE F.
El cliente no dejó un comentario.ROBERT L.
Wayne is extremely helpful. If he doesn't have what I need, he looks very hard to find me something.fasion H.
El cliente no dejó un comentario.JIMMY S.
El cliente no dejó un comentario.JERRY L.
El cliente no dejó un comentario.ONDREZ M.
Wayne was greatJAMES C.
Gave short notice and Mr. Larry handled fast and efficient. Was easy picking up and returning. Would definitely recommend both location and Mr. Larry. Thank youSTACEY H.
El cliente no dejó un comentario.Tanya C.
Keep doing what you are doingHOWARD M.
Wayne is a good man TYMICHAEL W.
Don't advertise 20 dollars a day for the rental then change it to 80 dollars a day then charge me twiceJeffery S.
I have rented trucks from this location several times. I always feel welcome and feel like my business is appreciated. Great people to work with.GERALDINE J.
El cliente no dejó un comentario.Burhan A.
Larry was the gentleman who helped me get this truck rental done. ALL U-Haul employees should be like Larry. Helpful, friendly and professional, Larry made the experience one that I will always remember in a positive way. Go Larry!Walker B.
Always excellent service. The only location I'll go to.Nicholas H.
El cliente no dejó un comentario.Robert E.
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