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TERRI L
Customer Reviews for Last Lap Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I scheduled an in person pick up at the counter for 9.00 but nobody was there. Waited until 9.30 and nobody showed and no way to get in contact with them. Absolutely would not rent from them again
Daniel KFront tires on truck were bald.
Bryon LDirty, zero help and it's impound lot or tow lot of some sort.
Joshua JWhile the employees were very cordial and helped to solve a contract problem, the location was inconvenient and hard to find. The office was not well maintained.
Ron BCouldnt find it was drop off on the street complete joke!
dean mThe name of the business and the address do not match. I wasted many gallons of gas searching for the correct address and was a horrible way to end the already stressful day.
DENISEMARIE VWorst experience EVER, dealing with any customer service in my life. Waited an hour to get the van. Van was filthy and smelled so bad I had to return the vehicle before I could finish moving. I was supposed to be reimbursed, but I got nothing. Still charged for the rental. Insane.
Cameron HFirst of all, the location is very hard to find. To sign or board. We can assume by just seeing some uHaul trucks outside, otherwise there is no way you can locate the building.
Bijaya S