El cliente no dejó un comentario.
JOHANNA C.
Customer Reviews for Laser Commercial Supply
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Check back it was after hours. I think you need to explain to customers that they're gonna have to take photos of mileage, inside of the vehicle, gas level etc. People that don't have a phone would not be able to do after hours.
SANDRA L.The 5x8 trailer I rented. Had a vericke sliding door. The door opened fine it once we were finished loading we weren't able to pull the door down. The locking mechanism on the door was preventing the door from closing. We had to use a pty boot to get the door to go down/close properly.
Stephen M.thank you for helping hook up in the rain
richard M.Continue with the same dignified/professional/courteous and good neighbor service that I experienced at this location. Nothing broken here. Nothing to fix.
Alvin T.More room to maneuver would be nice.
DAVID PATRICK S.Check to ensure trailer lighting is functioning. Unfortunately left side brake & turn signal lights were not working.
Lisa N.Dropped off truck on a Sunday. Dirt lot was very muddy due to rain. No one there. Owner said to park truck and leave key under seat because there is NO lock box there!
Janie P.Steve is great, I hope I never have to move again but if I do I will definitely use this Uhaul location.
CHAD Z.This was the most impressive Uhaul experience I've had: the manager/owner had me hooked up & ready to go within 15 min. Of my arrival- on the return after hours he willingly came to help me unhook as I had a little trouble getting it off my ball. He was always polite and helpful in every way. I don't know if I'll ever need equipment again there or not but I wouldn't hesitate to return there.
Leslie B.They didn't answer the phone, no drop off location box for the keys and they were in the middle of transition to another location and nothing was clear on where to leave anything.
CHAD DANIEL H.I've already recommended it to several people. Top notch service, friendly, courteous, respectful and convenient! I would use this Uhaul dealer again!!!! Paul Heger
paul H.Enjoy doing business with this company located Schulenburg .Onsite help and always have clean truck and provided all information. This experience was exceptional with the Covid situation. We felt that the service provided necessary protection. Gracias
JAMES B.The man running this location was amazing went above and beyond to help me out and answer all my questions.!!
Claudia L.Steve was great in helping to complete the contract, explaining the details, attaching the trailer to the truck, and explaining how to load and tie down the vehicle. First rate service. The car hauler trailer worked wonderfully. No problems loading, transporting or unloading. Highly recommend.
Gerald H.I rented the U-Haul in Schulenburg, TX. Steve is the proprietor and he could not have been for helpful. My experience with Steve was terrific, he was incredibly helpful, and I'll be back for my next trailer rental. Thank you, Thank you! Carl Penland
CARL P.Super Customer Service. Practiced Social Distancing in accordance with the COVID 19 Recommendations.
John B.Excellent as usual,this dealer must have the best AFM in the business!
STEVE S.Very Pleased as always used this company before. Nothing needs improving!!!
Katherine D.Location was not marked well. It looked like someone's back yard more than a place of business. No one was there, so we folded the paperwork with the keys inside and left it in a little drop box. We were hoping this was the right location. 2 days later someone called and said we never delivered the truck back. I explained the address on my paperwork and told them that was the address where we left the truck and keys. They said we delivered it to the wrong place. I explained again how we delivered it to the address on the paperwork, and that we had no information to deliver it to another location. I will not do business with this location again.
Joshua G.Ether instructions on parking in the rear. Some lady was having a rummage sale and was annoyed that I tried to park in front of what seemed to be. HPISD. The automated checkin online was great! Cheers, Euan
Euan B.This was just friendly efficient service. I will repeat this week also.
JOSEPH A.Completely satisfied with service received.
Richard D.Was no business where it was dropped nor anywhere to check the equipment in. Obviously no one ever checked if any equipment was dropped off. When I called to see if the equipment was checked in I left a message but my call was never returned. There was trailers and tow dollies left parked in the street from previous drop offs which told me no one checks on returns.
William Y.Best Dealer, Best AFM, Best Uhaul Experience ever!
STEVE S.Great as Usual!
STEVE S.Best Uhaul customer service experience ever!
Lauren H.We ordered two trailers; one clean and the other not so clean. We were thankful to leave early and get all of our daughters stuff in the two trailers. When we go to her new apartment, we unloaded most of the furniture and took tat trailer back to U-Haul. Today (6-11-19) we were able to unload the second trailer and turn that trailer in. It was a nice experience. My first time to tow an enclosed trailer! It was like I did not have a trailer behind me. Great
Paul V.My brother dropped it off and it was closed on Sunday
Mana S.Truck ran great, easy to load and unload.
STEVE S.The gentleman that helped us was great. He went out of his way to find the size of truck we needed. Very friendly.
Sheila N.Was EZ and great value. Exactly what we needed
Sherry S.Had no contact with this dealer.
George G.Steve was fabulous....U-haul are always odd locations but he was very accommodating, friendly and able and willing to help.
KATHLEEN S J.Owner was great, met me after hours while it was freezing rain and cheerfully connected the trailer, then met me up at the office after hours, again, to unhitch.
STEVE S.When I made the reservation I received an email showing the pickup location in la grange but when I showed up to pick up the trailer I was informed that the location had no trailers and I needed to go to a different location to get the trailer. I was late getting my son from school due to the extra traveling distance to get the trailer
Leonard C.Very helpful with meeting needs for our moving situation.
LINDA W.Everything was great
Ken L.Great Service
STEVE S.I inadvertently ended up there because original drop off location went out of biz. They are friendly
Gloria N.Fuel tank was at 1/8 on pick up, not 1/4, that cost me about 16 dollars on return. Did not drive the Uhaul more than 510 miles and was charged a mileage fee. Uhaul was used at pick up location or was improperly checked in on arrival before I picked it up. I wouldn't be upset and I would give a good rating if I could be reimbursed for the mileage, extra fuel I had to cover and the 25 dollar cleaning fee, it was filthy on pick up and I had to clean it before loading my belongings. The truck was fairly new and other than the really poor fuel mileage ran ok. You should pick who you allow to rent out your equipment because some of your providers are going to give you a bad name.
Joshua K.Have a centralized system that works. Found trailer myself and was on way back before your Phoenix hq phoned to let me know a trailer was available 70 mile farther away than the one I found. Some customer service!
Ronald P.Very personable owner. Helpful.
Dane S.I will qualify that the owner/operator is a family member, however he went above and beyond to the point of helping me load a heavy item on the trailer. Then arranged for help on the unloading end.
Steve S.Outstanding service and equipment. The owner/operator did everything he could to make this experience great.
Brad O.There was something blue all over the inside, it got on all of our furniture.
Amber B.V made reservation at Austin university location personally- when I went there to pick up equipment- they just said, they gave to some one else without any hesitation. I said I had reservation, he said IT MAKES NO DIFFERENCE.....didn't say sorry also n made me go to Schulenburg to get equipment.....uhaul should reimburse me for this delay n trip.
Jay S.Steve is awesome. What a great person to make you feel welcomed and to make you feel like you matter to the U-haul company. He communicated well and served me the best a person could. This affiliate of U-haul is excellent..
DARYL E.Nice people, but the location wasn't great.
Troy S.Location had not opened yet.
Ronnie B.