Owner was top notch. Had everything ready to go. There are 2 other uhauls closer to me. The drive to Big Steve's place is worth it.
MISAEL R
Customer Reviews for Laser Commercial Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rep was very nice and friendly. Not like back home... at all. Very smooth transaction.
Philip OThe 6X12 trailer I rented, the rollup door needed some care. It was difficult to open & close but with extra effort it got accomplished.
Allen RI think you'll did very good talking to people and having everything ready to you. I think that is an excellent idea. Dear
Molina ZVery accommodating proprietor.
Rich LGreat service, my personal truck had broke down and the owner stayed late for me to get the UHAUL.
Tristen dGreat location. Very well-managed. Would use again and recommend to others.
Micah HVery well-run location. Fantastic owner. 5 stars.
Micah HI showed up at the location, in a residential neighborhood. There is NO office, NO personnel, just U-Haul equipment in a lot. There is a "Return" sign that points at a house on the right, and that neighbor was in his yard, so I asked him. His answer was "I have nothing to do with U-Haul". I went to the house on the left and on their door was a sign that indicated, "This is NOT U-Haul", but that sign offered a phone number, even though they had nothing to do with the situation. I had to call to get "Steve" to drive to the place to acknowledge my return.
Jeff CGreat experience, smooth and easy!
CHRISTOPHER Bfor individuals that are not good on cell phones and email, they would have major problems
Virginia ECalled location directly rather than reserving on the website. He was very profession/helpful. Told him we would rent from him again when the need arises.
Greg PMake your drop off location the same as your name of your business or change something to make it easier for others to deal with that are hauling trailers!! Also don't block drive way or entry exit. We'll you only have one and when your lot is full we can't park on the street so make accessibility. I had to make room for my trailer so I wouldn't block other trailers and truck!!!
Aaron SNothing, Steve was of great help, and friendly, Have used this location a few times and would use again
Linda LSteve met me during non business hours on a Sunday morning, he had the dollies and blankets loaded and ready to go.
ronald dUnit was ready for pickup when specified, and agent was at site to assist with hookup, check, and verification of ID. Good location, Easy access.
Donald SWas not real clear on where to park a 20ft truck as the lot is very small and it already was full.
Joe BEverything was perfect! Nothing
Ronell Wmanager was great, met me after hours. He helped us transfer 2 refrigerators from our pickup truck to the Uhaul and loaned me his personal straps to secure them. Overall great experience.
Jose CExcellent, friendly service.
Astrea FPerson was nice and understanding of our complaints on the truck, very apologetic.
Teresa STrailers to heavy for older people to lift. Need jacks on tongue.
Steve FI WANT TO THANK MR. STEVE SIMONS FOR HIS HELP IN GETTING THE TRUCK AND TRANSPORT TRAILER FOR ME! HE STAYED IN TOUCH WITH ME THE WHOLE TIME HE WAS GETTING EVERYTHING SETUP. HE WAS VERY PROFESSIONAL IN DOING HIS JOB. IT WAS A PLEASURE MEETING HIM!!!! THANKS STEVE!!
Johnny HNo one was present when we delivered the trailer.
Rosie MSteve was very helpful, answered my questions and made it an easy process.
Linda BThis was a lot without any kind of office. I was left having to call the owner/manager. I know he was dealing with some physical issues but I was left to hook up the trailer myself. He also never checked my rental in so I was in the system as not having picked up the rental. I hate to think what would have happened if there was an accident of some kind.
John MIt was a pleasant and painless experience. Will definitely refer.
Donald DSteve was great
lisa CMr. Simmons was great very nice and friendly.
Bobby SAwesome service!
Kirk DThey were closed when I returned the truck. But they did process my return paperwork in a timely fashion.
William FMr. Simons was great. He was very helpful and accommodating. I would recommend this location to anyone. I used U-Haul several times and this has been the best location of all of them.
JoAnn HOutstanding pickup location with flexible pickup hours
Donald CSteve made it a very pleasant rental experience. I will count on this location for further rentals.
Astrea FI think the company is doing a very good job with the trucks
Jaqulyn SReally appreciate the friendly,helpful staff and like the key return, hard to inderstand how to fill up gas to 7/8 ,tried 3 x !!! Good truck ,just watch out at drive through for tall truck so had to park and go in at Schotzkeys thanks to a nice man in ted pickup that warned me in time!!!
Karen GThe owner helped load and unload a very heavy sectional. He will go the extra mile for his customers! (o:
Steven SI am so grateful for a very smooth transaction and that U-Haul is available in Schulenburg, TX where I reside. I was very indecisive as to when I wanted to do this haul but U-Haul was available up to the last minute of me deciding to go ahead and get this dreaded task done! Mr. Simons was available immediately and fixed an error I input. Hooked up my equipment and ensured the safety of the equipment. Thank you for the availability instantly!
Cynthia WHave a sign with the local phone number on the premises.
Marjorie ASteve Simons was excellent to work with. He took care of everything for m e and made the process seamless and worry free!
Nancy HNothing!! Service was superb and mr Steve Simons was very respectful of his customer. He was my guardian angel on Saturday night when I needed a UHaul… I was at “crunch time” for moving Sunday morning. and had called uhauls in area… no help at all… mr simons took my call right away and helped settle my nerves… Go with Steve in Schulenburg at Laser Commercial.. I guarantee you will be so happy.. ronnie j
Ronnie JLove working with Steve. Will always go back to Schulenburg Uhaul for our uhaul needs!
Arvel BUsing the system by phone was different but followed the instructions on the video and email so went good. Take photos while completing the return form. Locked up and dropped key in the box. Done! We'd do it again. Mahalo!!
Nuulani AThis was a great experience dealing with this location. Very helpful very nice. Would definitely recommend.
Kimberly JCheck back it was after hours. I think you need to explain to customers that they’re gonna have to take photos of mileage, inside of the vehicle, gas level etc. People that don’t have a phone would not be able to do after hours.
SANDRA LThe 5x8 trailer I rented. Had a vericke sliding door. The door opened fine it once we were finished loading we weren't able to pull the door down. The locking mechanism on the door was preventing the door from closing. We had to use a pty boot to get the door to go down/close properly.
Stephen Mthank you for helping hook up in the rain
richard mContinue with the same dignified/professional/courteous and good neighbor service that I experienced at this location. Nothing broken here. Nothing to fix.
Alvin TMore room to maneuver would be nice.
DAVID P