Customer Reviews for Larry Councils Garage
(U-Haul Neighborhood Dealer)

633 reviews

1770 US Hwy 17 S   Williamston, NC 27892

(252) 792-8976

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 792-8976

1770 US Hwy 17 S
Williamston, NC 27892

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LEVY GANTT 
Rating:
5.0

Customer did not leave a comment.

douglas damren 
Rating:
5.0

Customer did not leave a comment.

danny rogerson 
Rating:
5.0

Mr. Council has always been so nice and professional, which is why we always rent with UHaul !!

Allison Phifer 
Rating:
5.0

Randy was prompt in helping us turn in trailer, friendly and courteous.

Judy Harrell 
Rating:
1.0

This is our second time going to Larry, and he treats us horrible, and always giving us a hard time. He over charge because he feel he can even if we told him we’re going 30 minutes away he over charged us. He not only overcharged us but the first time we rented with him he told customers in my face that we had to leave and come back because we didn’t have the money !!! Absolutely NOT OKAY !!! I wouldn’t recommend anyone to him !!!

AunShontik Westbrook 
Rating:
5.0

Everything was good

james hawkins 
Rating:
5.0

Customer did not leave a comment.

Asbel Montes 
Rating:
5.0

I called Mr. Council and he answered all my questions. Within 15 minutes I arrived and I drove out with my Uhaul.. Thank you so much Mr.Council for your service.

naomi roberts 
Rating:
1.0

The following comments are mostly directed at my U-haul rental experience and not all towards Larry Councils Garage. Equipment that I reserved was not available at the location I reserved it (Plymouth, NC). And this not the first time U-haul has done this to me. What good is a reservation it you can't count on it? I was sent to another location to pick up the equipment and after a verbal "fight", was finally granted the option to drop it off at my local U-haul without the One Way charge. It seems to me that when U-haul messes up, they should automatically try to better accommodate you not inconvenience you more, without having to ask/demand. Trailer tire pressure seemed very low on one tire (I did not check it) and I had to go well below 50 mph to avoid excessive sway back and forth. Car was empty and loaded properly.

Lincoln Varian 
Rating:
5.0

Customer did not leave a comment.

Barbara Evans 
Rating:
5.0

Customer did not leave a comment.

allen wiggins 
Rating:
3.0

Customer did not leave a comment.

Charles Bierbauer 
Rating:
5.0

The service was excellent and the equipment was perfect. Thank Mr. Larry.

glenda spruill 
Rating:
5.0

Customer did not leave a comment.

HARSH CHAWLA 
Rating:
1.0

Customer did not leave a comment.

kaniah privott 
Rating:
3.0

Did not get vehicle reserved. Vehicle was not cleaned. Also could not check return of vehicle in after hours. Did not get clear instructions on return requirements and got charged extra $80 for a few gals of gas.

lloyd ormon 
Rating:
5.0

Customer did not leave a comment.

Charnell Jones 
Rating:
5.0

Really nice and helpful! No trouble at all! Helped end the rental worry free!

Todd Story 
Rating:
5.0

Professional garage Larry Council always a gentleman

JAMES ASBELL 
Rating:
5.0

Customer did not leave a comment.

leslie beacham 
Rating:
1.0

My very first time renting a uhaul from anywhere and the man was so nasty over the phone and in person i will never rent another one from them or tell my friends to go there!!!!!

Oliver Jackson 
Rating:
4.0

Friendly and respectful service was provided by the agent at the location in question.

leslie robinson 
Rating:
4.0

Customer did not leave a comment.

james hicks 
Rating:
5.0

Customer did not leave a comment.

wesley dudley 
Rating:
5.0

Not a thing. Everything went well. Thanks

jerry coltrain 
Rating:
5.0

Turned in trailer and was out in 5 minutes. Friendly and courteous service .

Ben shelton 
Rating:
5.0

Customer did not leave a comment.

teshawn sanderlin 
Rating:
5.0

Due to the time of drop off no one was on location, Sunday 1330.

ORVILLE WILLIAMSON 
Rating:
5.0

Larry was friendly and the dispatch process was smooth. See Larry if you need a Uhaul in Williamston, NC.

Gary Parks 
Rating:
5.0

Not sure they can be improved. I called on Wednesday May 31 to check availability of a 15 foot truck to move some furniture, on Friday, June 3. Mr. Larry checked and told me, that a 15 foot truck would be available, so I went ahead and reserved said vehicle for a total of 24 hours, which meant, when o picked it up Friday, after lunch, I would need to return it 24 hours later. I picked up the vehicle at 11:30, so I had to return it by 11:30 the next day. We got things loaded and delivered much sooner, so we were able to return the truck at around 6:30 on Friday. The office was closed but with the online return link they sent me, I had no problems returning the vehicle. This was not the first time I have rented a UHaul Truck from Mr. Larry, and I am certain it won't be my last.

Todd Johnson 
Rating:
5.0

Larry Council’s Service center and U-Haul rental location is excellent!! Larry is very helpful and knowledgeable on all the U Haul equipment he rents! I recommend him and his services to everyone!!

John Maiolo 
Rating:
5.0

Customer did not leave a comment.

jessie brake 
Rating:
5.0

Mr. Larry was courteous and informative!

annette andrews 
Rating:
5.0

Customer did not leave a comment.

trim smallwood 
Rating:
5.0

Great service!

tony bowen 
Rating:
5.0

Customer did not leave a comment.

marcia dawson 
Rating:
5.0

Customer did not leave a comment.

Guy Bair 
Rating:
5.0

Larry was very professional and helpful, someone everyone would want as a neighbor. Drop off and check out was very easy.

John Maiolo 
Rating:
3.0

All went well.

vaughn giddens 
Rating:
5.0

Perfect

Misty Savary 
Rating:
4.0

THE GENTLEMAN THAT HELPED ME WAS VERY HELPFUL AND PLEASANT. WOULD GO THERE AGAIN TO RENT A TRAILER. HAD NO IDEA THAT THERE WAS A UHAUL LACATION IN WILLIAMSTON.

Christianne Gardner 
Rating:
5.0

Great service I would recommend for everyone friendly staff

bartholomew ward 
Rating:
4.0

Nothing. I had the best experience. The truck were ready for pick up when I arrived.

terise jefferson 
Rating:
3.0

This location was closed each time we dropped the vehicle off.

Milton Davis 
Rating:
5.0

Customer did not leave a comment.

deloie everett 
Rating:
3.0

Customer did not leave a comment.

gleenwell steven 
Rating:
4.0

Customer did not leave a comment.

Chase Rawls 
Rating:
4.0

Customer did not leave a comment.

Bianca Jackson 
Rating:
4.0

Customer did not leave a comment.

Theresa Curley 
Rating:
5.0

N//A

inez smallwood 
Rating:
5.0

Customer did not leave a comment.

Jeanie Sessoms 
Rating:
3.0

Could’ve been a smaller truck and it was sum odds and ins wrong with it

erica wynne 
Rating:
5.0

Customer did not leave a comment.

Mary Downing 
Rating:
4.0

Customer did not leave a comment.

Sam Roberts 
Rating:
5.0

Mr. Larry is the best , he is always so nice

Nora Garrido 
Rating:
5.0

Customer did not leave a comment.

selena knight 
Rating:
5.0

Customer did not leave a comment.

doris person 
Rating:
4.0

Mr Council was very friendly and respectful throughout the entire rental process. He was patient and didn't seem to mind taking the time to answer my questions about the difference in the sizes of the trucks. He was so helpful. The truck was ready on time and was clean and had a full tank of gas. I would highly recommend this business.

gertie bowen 
Rating:
4.0

Everything went well

JAMES LEE 
Rating:
5.0

Customer did not leave a comment.

Willie Wilkins 
Rating:
5.0

Customer did not leave a comment.

Taylor Craddock 
Rating:
5.0

Customer did not leave a comment.

tasha Byrd 
Rating:
5.0

Customer did not leave a comment.

DEBORAH FREEMAN 
Rating:
5.0

Nothing, Larry Council was friendly, knowledgeable and assured I understood the operation and usage of the trailer.

Bill Butler 
Rating:
5.0

Customer did not leave a comment.

Shakia Freeman 
Rating:
5.0

Customer did not leave a comment.

bridget rice 
Rating:
5.0

Customer did not leave a comment.

Jason STEWARD 
Rating:
5.0

Customer did not leave a comment.

James NELSON 
Rating:
5.0

Customer did not leave a comment.

Paul Pappas 
Rating:
1.0

Truck was rented for 24 hrs not per mile. I was charged per mile. The guy was rude and very unsatisfied. Will never use again.

Dennis Reese jr 
Rating:
5.0

Customer did not leave a comment.

Melissa Gallimore 
Rating:
5.0

Customer did not leave a comment.

Derrek Peele 
Rating:
5.0

Customer did not leave a comment.

jimmy Brown 
Rating:
5.0

Customer did not leave a comment.

Wilma Lewis 
Rating:
2.0

Some confusion about the pick up point, had to drive out of my way to get the trailer.

braxton brown 
Rating:
5.0

Customer did not leave a comment.

Karen Retana 
Rating:
5.0

Customer did not leave a comment.

Chad Whitehurst 
Rating:
5.0

Customer did not leave a comment.

Anna Waters 
Rating:
5.0

Customer did not leave a comment.

Kimberly Sturgill 
Rating:
5.0

Larry was great and very helpful! The regional office messed up my reservation and left me in a bad spot. Larry was patient and very helpful in straightening it out and was very considerate of the fact that I had to drive 2 hours to pick up a truck.

Tonnia StewartMendez 
Rating:
5.0

Customer did not leave a comment.

Ben Turlington 
Rating:
3.0

The address I received from the text from UHaul was wrong, or wrong enough that maps sent me to the wrong place. Mentioned it to him. The truck was not clean, stained and sticky all over.

Brad Knowles 
Rating:
5.0

Customer did not leave a comment.

Sherrelle Bell 
Rating:
1.0

I was over charged

Bradley Yates 
Rating:
5.0

No problem getting checked in.

Arscott GLENN 
Rating:
4.0

Customer did not leave a comment.

THOMAS JOHN 
Rating:
5.0

Mr Council goes that extra mile And he is just great. I've rebuff rented 4 uhauls from him. Two from my college bound kid's 🤪

marilyn mejorado 
Rating:
3.0

Customer did not leave a comment.

sherwin cordon 
Rating:
5.0

Larry was so great in helping me and I would recommend him for any U-Haul needs!!

Gayle Gibason 
Rating:
5.0

I had an excellent experience! Mr. Council was a professional staff person and he treated me with the utmost respect. I will approach him when I need the UHaul services again.

duane swanson 
Rating:
5.0

Customer did not leave a comment.

Toni Harris 
Rating:
5.0

Customer did not leave a comment.

Antoine Grant 
Rating:
1.0

The owner or operator of this facility had possibly the worse attitude I’ve ever seen towards someone. Criticizing my on practically every question he asked. It was a complete joke and I’ll never go there again

Tanner Spruce 
Rating:
5.0

Nothing

Vincent Toms 
Rating:
5.0

Customer did not leave a comment.

christina plymel 
Rating:
5.0

Great attitude; prompt service and helpful staff.

Clifford Wilmoth 
Rating:
5.0

Excellent service here. They were there bright and early enjoying their breakfast when I walked in. As soon as I walked in the gentleman stopped eating, hopped up, and got me what I needed to get me out the door.

Paige Modlin 
Rating:
5.0

Larry is very knowledgeable and experienced in Uhaul equipment

John Maiolo 
Rating:
5.0

Nothing

Virginia Lucas 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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