Comentarios de los clientes para Lapeer Self Storage Luzis

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lapeer Self Storage Luzis

Clasificación general:

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Michelle P.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

anthony S.
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The App that allows returns should work much better. Your help chat should help the customer not just tell him he can dispute the charges

James F.
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El cliente no dejó un comentario.

Thomas M.
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I accidentally went to the wrong location that I had originally booked and the nice lady canceled that reservation and created a new one from her location. Very happy with the service.

Steve R.
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No one was there when we arrived. She was rude on the phone.

ARTHUR MICHAEL A.
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El cliente no dejó un comentario.

NOELLE S.
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I had ordered an appliance dolly, a regular dolly, and 1/2 dozen furniture pads...none of which were in the truck when we got there. It took us nearly an hour and a half to get a hold of someone and finally find out that we needed to drive all the way to Rochester (40 minutes away) to get an appliance dolly. This messed up our entire day and we ended up having to move everything in the heat of the day (90s +) instead of getting it done by noon. I will never use UHaul on line again, absolutely awful experience.

LEIGH CARTER O.
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professional, timely, organized service.

Fred L.
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Everything went well, made my experience accomadating.

Jeffrey scott P.
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Great service and prices!

Benjamin W.
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The people are wonderful. The automated systems were terrible.

Scottmichael M.
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Our tow dolly lost a bolt and the place that gave us a new one said it had been broke before and not well maintained. We had to sit on the side of the highway and wait and then had to drive an hour out of our way to get a new dolly. Lost a lot of time. Did not bring it back late but she said “ well I only charged you the $45. No late fee.” Like she did US a favor! Overall we were not happy with our experience at all

David F.
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Truck is leaking anti freeze. Not cleaned. The rental place closes at 1:00 on a normal business day, but that information was not on your website. No more U Haul for me, just not worth the aggravation, therr are other options.

Judy D.
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If u need a U-Haul call Luzis to Rent your. They had the Truck all ready for us. That is deffinately the place to go

Kenneth L.
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El cliente no dejó un comentario.

Danielneal B.
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Everything was great about the rental, other than you made me drive 45 minutes rather than 10 to pick up and drop off the trailer ??

Jeanine M.
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Not this location's fault! Don't let customers reserve equipment that isn't available. Reserved a 15' truck, got stuck with a 26' truck. Also, the location went from 2 minutes away to 30 minutes away. Did not get the $60 credit I was promised by corporate to cover the extra gas on the MUCH larger truck either.

Craig S.
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El cliente no dejó un comentario.

Keith B.
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Finally found a location with a tow dolly. Call Armor self storage they reserved one down the road at State storage. They were supposed to be open until 4. I arrived at 3:30 and the door was locked. Called Armor back they called corporate and sent me to Elba road in Lapeer. That one had a sign on the door closed.

Kristen G.
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El cliente no dejó un comentario.

Jennifer H.
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El cliente no dejó un comentario.

PHILLIP F.
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Very friendly and helpful folks.

Robert T.
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El cliente no dejó un comentario.

TERRY K.
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El cliente no dejó un comentario.

Christopher R. | Reservation |
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I was not a able to use the facility. Uhaul's promo was misleading. However, your sales rep was very kind and understanding. Thank you for that

cal P.
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El cliente no dejó un comentario.

Terrance W.
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El cliente no dejó un comentario.

GINA C.
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provide the right information

BRANDI K. | Overall Experience |
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I was very pleased with the results. I really like the staff and they was always had a smile on their face and always friendly. I would go back. I would tell everyone o go there and rent

EMILY K.
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I understand we are all in the technology world, but happened to the face to face interaction. It seems to me that is the cheap way out of saving on payroll.

maryann T.
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El cliente no dejó un comentario.

lawerance G.
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El cliente no dejó un comentario.

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