At the very last minute we received text that our pickup location was changed. This was an over an hour trip that we were not prepared for. We reserved for a 20 ft truck. None were available and settled fir 15 ft. Everything was such a hassle during a stressful time if moving. Never saw anyone so hard to rate. The lady at tahlequah was very nice and did the best she could.
Roy N.
Customer Reviews for L&S Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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this place overall was very nice. Maybe slightly clearer signs would help but it really not that bad.
Jodie P.Owners were very friendly and helpful. Would not hesitate to recommend and will definitely use again.
Daniel C.No need to improve fast and friendly service.
Gary H.Traci and the team in Tahlequah were amazing and took very good care of us. I would highly recommend them for their expertise and professionalism.
Ron A.Rented 6x12 open trailer. Great experience very friendly. Even returned during their lunch break & they still opened door & helped
Michael P.We have used this location for years. They have always went great.
James C.Excellent service. Owners at the location were super nice and friendly. Will definitely rent again in the future.
Zoua Y.Stacey and Larry matlock are the greatest highly recommended
RUSSELL W.The staff was wonderful and knowledgeable. They were very eager to answer my questions.
Patricia S.Always great service
James C.The only way to improve is to come and help me load and unload lol. The people at L&S are very friendly. The truck was clean inside and out. 5 stars all the way.
VKevin M.Very friendly!!
Timothy B.Have the people chatting inside go outside to talk. It was hard to hear our conversation with the U Haul staff
Kathleen H.I arrived at the location, I was unable to find the truck and had to walk around looking at each license plate that the lady provided over the phone. The truck was also sitting in a large mud hole. The truck also did not have the needed equipment that I paid for in it (which made moving harder than it should have been). This was my first experience with U-Haul and it was awful. I talked to customer service, was hung up on and was told to drive to Muskogee (30 min away) to get the needed equipment to move my furniture. I also paid for the 15' truck because it had the ramp for the dolly (which was not in the truck) so that was a total waste of money. 10/10 DON'T RECOMMEND!!!
Kindall H.The truck smelled like someone had been smoking in it.
Stephan S.Very friendly service!!
Timothy B.Great experience with trailer pickup.
Mark B.The truck we rented had a leak in the roof when we first looked at it to rent 3 days later. There was a puddle of water on the floor, approx 2 X 2 ft in the Rt forward corner. We were promised it would be repaired. When we picked up the truck, we were promised that the roof was repaired both inside and out. When the weather turned to rain while using the truck, the roof leaked severely, causing many boxes to be drenched with water. An wooden desk was very wet as well as clothing.
Sharon W.This location has the best customer service!!
Tim B.Stacey always goes above and beyond to get her job done!
RUSSELL W.Awesome people to work with at this location.
RUSSELL W.Always great working with this location.
RUSSELL W.The staff here at Tahlequah were super friendly, helpful and full of knowledge about my moving needs.
VKevin M.I recommend highly!!! 5 STARS
Timothy B.Always great service when renting from L&S.
Omie J.No staff on-site used the Dropbox.
Eric S.A++
TIM B.This was a great uhaul experience!
TIM B.Improve? I think not the most perfect service and the friendliest people EVER
Will H.This was by far the most pleasant U-Haul experience I have ever had. The customer service was wonderful and this is the only place I would like to use for my U-Haul services ever again if I could choose.
Ashleigh M.Great people excellent service
mary B.all good
Jim H.Awesome experience renting from this location!
RUSSELL W.The best customer service around!!!
RUSSELL W.So friendly!!
TIM B.Accurately notate the fuel level.
cody M.actually have trailers put on the tow hitch CORRECTLY
Ashley B.Great service!!!
TIM B.Once again Ms. Stacey is amazing!!! Will ALWAYS use her have never had any issues renting a truck from her . THE QUEEN of U-HAUL definitely a great experience with her
John O.The air conditioning went out in this truck on a 100° day.
Debbie C.This truck was literally the filthiest piece of machinery I have evey encountered. There was dried dog slobber all over the passenger window. The seats and floor had a thick layer of dog hair. The truck itself had a smell that can only be described as a bouillabaisse of dog feces and cheap cigarettes. I had to buy 3 air fresheners from the nearest store just so I could get in it. Not to mention the five hour drive with the air conditioner blowing air that smelled like a homeless persons breath.
Melinda B.The truck ran great!!
Timothy B.Service as good as it gets
Allan J.Everything was 😃
James P.The best uhaul place around by far!
RUSSELL W.I found it was easy to get and easy to return so I found no minus just positives
Vincent C.Very friendly and knowledgeable
TIMOTHY B.Great Customer service
Benny D.The people running the place are great. In and out no issues!
Ramses G.Very friendly service!!
TIMOTHY B.The man owner graciously helped me into the big uhaul. I couldnt get in it from the standing ground.he and i laughed when i told him i sale or brought my stepstool. Only alternati
Janice V.Very customer service oriented and no hassle renting with these amazing folks.
RUSSELL W.Amazing people here, will do anything to get your move on the road.
RUSSELL W.This is the best location to rent from! They go over and beyond every time.
RUSSELL W.They gave me a trailer that had a broken hub spring. So the trailer road much lower on one side. Would have taken it back but I picked it up at closing so they were closed when I discovered it. I believe they gave it to me because it was a one way trip and they didn't want it on their lot to fix (just my thoughts on it).
Mike C.Head lights didnt work. Couldnt move that night had to Rent a room and move myself since my help couldnt come back. Stacy was very rude when I spoke to her about this and she refused to make it right
Millissa R.Service is great, people are friendly and pleasant. Will recommend this place to everyone who need a to rent a truck or trailer
Bill W.Always great customer service. I have done business with them for years and would not consider going elsewhere.
Sharyn B.The lady I rented the uhaul from was quite rude didn't give me any papers, the truck I had rented had issues I've rented from uhaul before however I will not use this location unless it's my last option
Brittany R.Nothing from Stacey matlock at l@s auto repair great customer service there always there when you need them
RUSSELL W.Staff were nice but the office was filthy and incredible messy. I needed to buy some supplies but couldn't make sense of anything. Again, staff were nice and pickup was efficient.
jonathan M.This location is always good!
jeremy M.The service I received was quick and excellent. The woman who works the receptionist counter is so incredibly kind and helpful. She truly cares about her customers. I would highly recommend this place.
Dalton S.Great folks!
William M.