Trailer breaks did not work,drivers side tail light and turn signal stopped working first quarter into my trip and I was almost hit by a car when I was trying to switch lanes because of it. Couldn't open the passenger door after the trip was completed . Seemed like the fender swole up. I was messaged twice to bring it back early yet not offered a partial refund. My check in consisted of being told just to leave it. Nobody checked nor asked me how the car carrier experience was and were there any problems. It was a bad experience as a rental. I would appreciate a partial refund due to so many problems snd I brought it back earlyTerri B.
Customer Reviews for L&M Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Notify Uhaul of truck and trailer drop off in a timely fashion.PATRICIA B.
El cliente no dejó un comentario.Mathew D.
The front of the truck was very clean. The cargo area floor was covered in a white powder of some sort that was very slippery.Julie S.
Make sure to explain the rates and what they are for.KEYUNA W.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Marjean G.
You should inform customers that self-check-in must be logged into from Google Chrome not Google. 2 hours waiting to get keys and all sorts of steps...wait 30 minutes on message turned into hour+. Finally got a number through chat to call. Should not be so hard to get help. The woman who helped me was so helpful and very loyal about U-Haul. Hey Pirtal Team...help us all out.Merry N.
El cliente no dejó un comentario.Stacey C.