Customer Reviews for Lamesa Mailing & Packing
(U-Haul Neighborhood Dealer)

143 reviews

208 N 3rd St   Lamesa, TX 79331

(806) 872-0398

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(806) 872-0398

208 N 3rd St
Lamesa, TX 79331

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I honestly say that there is no room for improvement. Every aspect of this transaction was professional and pleasant.

Harry H. 
Rating:
4.0

Customer did not leave a comment.

David Y. 
Rating:
5.0

Professional and helpful.

Harry H. 
Rating:
5.0

Everything was more than I even expected! Friendly, Courteous, Professional! Reasonable price. I would highly recommend this business! Thank you!!!

MARY J. 
Rating:
5.0

Friendly and helpful staff.

MELINDA G. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY GLEN M. 
Rating:
5.0

Customer did not leave a comment.

GLORIA M. 
Rating:
5.0

Customer did not leave a comment.

ANNA V. 
Rating:
3.0

If you only knew what hell I had to go through to get this van. I was so appreciative of this gentleman helping me out in Lamesa Texas. You all (U-Haul) have a very flawed system that not only needs a top to bottom firing of the big bosses, but people who understands logistics and engineering. You all have been complacent for too long.

Elizabeth S. 
Rating:
5.0

Great customer service!

Darryl D. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE L. 
Rating:
5.0

Customer did not leave a comment.

JUDITH D. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

Trailer I rented to carry custom built furniture in was dirty, had leaks and was old and faded also I had to fix the trailer lights as they quit working the old wiring was rotted

George K. 
Rating:
4.0

None

Ricky G. 
Rating:
5.0

Customer did not leave a comment.

Marcy K. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

terry S. 
Rating:
5.0

Friendly and professional folks.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

RODNEY M. 
Rating:
5.0

Customer service was exceptional!

Kevin T. 
Rating:
5.0

The manager was really respectful and helpful!

Robert B. 
Rating:
5.0

All good

Steve N. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

Jody B. 
Rating:
4.0

It was too far over there for me but I had to have it I ended up driving 115 miles just to get it

Terry P. 
Rating:
5.0

I can't think of much that could be improved upon.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Krystal J. 
Rating:
5.0

Customer did not leave a comment.

loretta F. 
Rating:
5.0

Customer did not leave a comment.

Funke B. 
Rating:
5.0

Allen and Fred did a great job! They were friendly and professional I would recommend their services and would definitely go there first.

William R. 
Rating:
5.0

Customer did not leave a comment.

Jay S. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

No one was there wouldn't answer phone

Gene L. 
Rating:
1.0

The sales person did not go over plans just charged me for the highest one. when told issue with price just told me that was it did not explain reservation

Rhonda B. 
Rating:
1.0

Incorrect mileage. I was charged for an extra 220 miles that I did not drive.

Nathan P. 
Rating:
3.0

Truck handles excellent

fred W. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

jeff P. 
Rating:
3.0

Customer did not leave a comment.

john R. 
Rating:
5.0

Customer did not leave a comment.

Pete V T. 
Rating:
4.0

He was a little more concerned about the main business and and not the order people came in . But I didn't mind too much it is a little lengthly of a process . So I understood him doing it. Very friendly and good overall experience .

jeremy L. 
Rating:
3.0

Customer did not leave a comment.

BENNIE L. 
Rating:
2.0

Customer did not leave a comment.

an H. 
Rating:
1.0

The personnel did not properly hook up the trailer and it came off of the vehicle a block from the rental facility. This was a dangerous situation and could have resulted in significant damage. He was not even helpful on rehooking up the trailer.

Connie W. 
Rating:
5.0

They were able to get the charges reversed and called me a couple times during the process to keep me up to date. Even sent me a picture of the receipt for the reversed charges! Can't beat small-town customer service!

Jerry S. 
Rating:
5.0

Nothing! I commend them. Wonderful experience. Clean & safe environment. Very friendly & great customer service. Love these people at Lamesa.

Neomia N. 
Rating:
5.0

Customer did not leave a comment.

Roger K. 
Rating:
5.0

Do not allow a reservation when equipment is not available. I received confirmation and immediately left for 4.5 hour drive to pick up trailer. I received notice it was not available after I was on the road . Had to get family involved to find trailer and my sister had to drive an hour to pick up and another hour to meet me. (Location closed before I could make 4.5 hour drive) it wAs my sisters 1st time pulling trailer and added expense for her.

scott W. 
Rating:
3.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

The staff was very helpful and prompt. It was much appreciated

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
4.0

Customer did not leave a comment.

Cheryl C. 
Rating:
1.0

The customer service was great what was not good was the equipment. The tow dolly straps were broke and the equipment was defective. I called road side service and it took two days to finally have a resolution. I ended up with the dolly damaging my car. I was stranded in the middle of no where.

ELIZABETH S. 
Rating:
3.0

Customer did not leave a comment.

pete T. 
Rating:
5.0

This location was easy to find and the gentleman that runs it was very nice.

BARBARA B. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Nothing. The man who helped us was super friendly and helpful.

Blake F. 
Rating:
5.0

Customer did not leave a comment.

Donnie C. 
Rating:
5.0

Great road side assistance when we blew a tire. Great experience. Thanks

Cliff R. 
Rating:
4.0

Customer did not leave a comment.

Humberto D. 
Rating:
5.0

Customer did not leave a comment.

Dawn R. 
Rating:
5.0

Wonderful team that runs this location. Helpful and friendly west Texas hospitality.

Chuck B. 
Rating:
3.0

Customer did not leave a comment.

Paul D. 
Rating:
3.0

Customer did not leave a comment.

Donny C. 
Rating:
5.0

Customer did not leave a comment.

connie S. 
Rating:
5.0

Customer did not leave a comment.

JIMMIE H. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Customer service was great. Mr. Reeves was really helpful, best customer service I have ever received from a uhaul dealer will definitely go back to this location next time I need services from uhaul!

HECTOR G. 
Rating:
3.0

I dropped the truck off Saturday evening and they were closed.

Dana P. 
Rating:
5.0

Customer did not leave a comment.

mike R. 
Rating:
5.0

Customer did not leave a comment.

Enrique M. 
Rating:
3.0

Again, the address did not match up with the actual drop off location. It was closed (holiday), so I just parked and dropped the keys - after I drove around and found it.

Kevin R. 
Rating:
5.0

NA

Eva S. 
Rating:
3.0

Customer did not leave a comment.

ROXANNA D. 
Rating:
3.0

Customer did not leave a comment.

Bobby W. 
Rating:
3.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

RONNIE M. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Savannah B. 
Rating:
5.0

Customer did not leave a comment.

RAUL T. 
Rating:
5.0

Customer did not leave a comment.

ERNEST M. 
Rating:
5.0

Customer did not leave a comment.

ARON M. 
Rating:
5.0

Just perform exactly the same service as what was shown towards me today. Very friendly, quick and very professional.

AGUSTIN V. 
Rating:
4.0

The truck I rented smelt like cigar smoke. But the truck ran good and the guy that rented it to me was very nice and polite.

tina N. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA L. 
Rating:
5.0

Great service at pick-up location

SANDRA P. 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
4.0

Customer did not leave a comment.

SONIA D. 
Rating:
5.0

Customer did not leave a comment.

HOBY W. 
Rating:
5.0

Mr. Reeves was very helpful and went out of his way to make sure we were satisfied,

Joyce L. 
Rating:
3.0

Quick friendly service.

MARTIN R. 
Rating:
5.0

Customer did not leave a comment.

Donna B. 
Rating:
5.0

Customer did not leave a comment.

KIRK S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

I really appreciated the approach taken by Allen. He was interested in taking care of the customer.

WWWW W. 
Rating:
3.0

Customer did not leave a comment.

MATT F. 
No reviews have been submitted for this location.

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