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Kirby L.
Customer Reviews for Lakeside Stor & Lock
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Everything was great
Luann E.Fantastic, they even made it easy when we had to keep it another day. Nice people!
Robert R.The lady that completed the transaction was very pleasant and professional.
Virgil V.Very convenient location on both ends. Got an extra day as well!
Tom M.North Bend drop off above excellent!
Phillip D.Nothing. Everything was perfect!
Sheri P.Everyone was helpful
Stanley Y.Very friendly service! Helpful in every way!
PAMELA SUSAN D.Great service and I am impressed with the very nice lady that helped me.She was very thorough with the check in .I would recommend this U-Haul location to anyone needing a truck to rent.
Wendell D.Trailer needs maintenance done, doesn't track behind truck very well. The roll up door not easy to work. Also someone tried to steal the Trailer but couldn't had my lock on safety chains, but they had loosen the ball hitch hand nut all the way.was not a good time to move.
GREGORY JOHN S.The location wasn't ideal since i had to drive 20 minutes to get there but the staff was really nice
Angela C.Great people very friendly.
CHRISTOPHER M.Very friendly and professional. Will definately do business with them again.
colin J.Very nice people.
troy H.Friedly helpfull folks
JERRY P.Very helpful folks.
Mari S. | Overall ExperienceN/A... I was happy
Deborah D.Dan and Terry are very welcoming gentlemen. They are very professional and all around great guys, I would highly recommend this location to anyone Mark and Mindi Bergeron
MARK DONALD B.Very helpful staff and great experience picking up.
Marisa H.She could have used a helper; tried hard and nice.
Steven H.The staff at the location were great. The app sucks. Signed to one place, sent to another. No correspondence from uhaul. Caused me extra time and money as the location was 10 miles away from storage unit. The people who represent you are great. You're online system I will never use again.
Randy A.We were taken care of extremely well!
Karla T.I was contacted and asked to take this trailer to Lakeside.The people that work there was rude. A person that tells someone that they have been working “doing this for 40 years†is not good for customer service. I will not work with them again!
Ed D.The truck was clean but rode like a pogo stick. It had either bad tiers or something wrong in the front end.
steve L.Super easy and fun to deal with the people behind the desk
Acacio D.Clone Dan! He was very helpful, kind and accommodating.
ANNA S.The lady at the drop off location was excellent
delores B.Initial pickup was slated for Snowy River Merc. in Reedsport Oregon. I actually contacted them prior to my arrival to ensure that the vehicle was there along with the moving blankets. Not only was there no vehicle but claimed they never had any info on this rental. Kind of a bummer since another 30 min drive to get a van at Lakeside Towing.
Jeff T.Cannot think of a thing. They were very professional and attentive. Explained the contract the insurance I purchased and everything.
Pamela S.Thank you very much. People were super nice and will difenently tell my friends . Every thing was very nice experience
Vicki Z.Completely satisfied with all the equipment,and service.
Bruce T.Kathryn went above and beyond expectations she is a real asset to your company. Thank you very much for all your help. I will drive out of my way to do business with this company will recommend them to every one thank you agsin
William V.They have been exceptionally accommodating. Owner and staff are friendly & helpful.
LAURA O. | Overall ExperienceGreat service
Darlene M.Very helpful and kind. Always use uhaul for all my moving needs
wanda T.Dan and his staff are very helpful to get you the right equipment the first time. Very nice group at Lakeside Towing.
lorra G.Negative review not based on location but the process. I reserved a truck for coos bay uhaul (half mile from my house) walk there to pick up truck. No truck available, had to drive 18 miles in opposite direction to lakeside uhaul for truck. Then had to pay for a cab ride so I could get car.
Randal F.Thanks a bunch to the guys at Lakeside
Robin S.The guys at Lakeside UHaul and Towing were awsome! They went above and beyond!! I will go back again
Robin S.The ratchet system on the tow dolly was supper rusty and. Bound up but after reefing on it I got then to work on and off with difficulty When I dropped it off I had mentioned it to bills auto here in Canyonville and they were totally on it so the next guy didn't have to deal with that. ,both sides , Rental and drop off were excellent ?? Sincerely Mr Ford
mark F.Quick,easy & very affordable
rick W.I have rented from this location multiple times and have always had great success. I recommend them regularly.
RON K.Excellent Service!
ron K.Truck was okay. The auto transport was a piece of junk and should be taken off the road.
Robert B.great friendly service and help. THE BEST we have experienced and love that it was LOCAL to where we have lived over 30 yrs. They went the extra mile to make sure we had what we needed.
dave S.Better computer skills.. but I he nice factor more than made up for it.
lynn S.Always so friendly and easy to work with
KATHLEEN K.Dan, Terry and the other staff members were GREAT. I had a problem with the plug on my Jeep and they FIXED it within minutes of detecting the problem.
sharon H.They were 1/2 late opening up for business.
STEPHEN C.Very easy drop off.
Pamela O.