Customer Reviews for Lakeside Discount Market
(U-Haul Neighborhood Dealer)

667 reviews

8909 Winter Gardens Bl   Lakeside, CA 92040

(619) 938-1469

Location Hours

  • Mon-Sun: 7 am - 10 pm

Services at this Location:

Contact Us

(619) 938-1469

8909 Winter Gardens Bl
Lakeside, CA 92040

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

The widshield was very dirty. The driver's sun visor was broken and I had to constantly move it so I could see to drive

TERRY R. 
Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

TYLER O. 
Rating:
1.0

A few days ago, I reserved a 20' Uhaul truck in order to move from one house to another.  I had carefully estimated the size I needed in order to move the items I needed to move in the amount of time I had available.  When I showed up at the time I made the reservation for, they did not have a 20' truck.  I had to rent a 15' truck.  As a result, I had to make two trips between the houses in order to move my items.  This took twice as long as I had planned and the rental cost twice as much because of the extra miles.  This was at a convenience store that apparently acts as an agent for Uhaul. The person there made no effort to solve my problem and didn't seem to care. Avoid this place!   Paul Glasgo

Paul G. 
Rating:
4.0

Customer did not leave a comment.

FRANK E. 
Rating:
4.0

Customer did not leave a comment.

milvena M. 
Rating:
5.0

Customer did not leave a comment.

Kristopher B. 
Rating:
5.0

Thanks for making it a simple process for us !!

amanda S. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
3.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

Toi B. 
Rating:
5.0

Customer did not leave a comment.

CRAIG V. 
Rating:
5.0

My best experience ever at uhaul!!! This location is the best!!!

TERRY P. 
Rating:
2.0

The truck was not at the nearby location where I reserved it to be picked up (Times Market). Neither location had the furniture pads as requested in the reservation.

Doris H. 
Rating:
3.0

Get rid of the ants, trailer sitting on dirt was very dusty inside.

jynx B. 
Rating:
4.0

Customer did not leave a comment.

LeRoyal J. 
Rating:
5.0

Worker was not only very friendly while checking us out, but he went out of his way to come outside and help us hook up the trailer (we have experience doing so, but not as much as him, so he saved us a lot of time)

KATHERINE H. 
Rating:
2.0

Need to work on friendliness of employees.

Lydia S. 
Rating:
5.0

The AC wasn't working well. That is a great location with two great guys running it. It was a pleasure working with them. I was grateful to get it for an additional day.

Larry M. 
Rating:
2.0

The guy running the gas station was polite but did not look at my car or hook up trailer make sure lights work etc. as far as the trailer goes I'm just glad I made it to my destination 2000 miles with tires that are 10 plus years old (dot date was 0211) would have been extremely unhappy if I had a blow out with no spare to put on

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

Maria S. 
Rating:
5.0

Super easy Super Freindly!! 😁

PAMELA G. 
Rating:
5.0

Your website is not that user friendly, I would have preferred to talk to a person to set up my move but when a called a local hub I got disconnected or they wouldn't answer the phone .

KARLA F. 
Rating:
5.0

All good. Seamless.

Kerri R. 
Rating:
4.0

More friendly

Jaime H. 
Rating:
2.0

Did not clearly indicate it was UHaul. It was a liquor store with a couple of UHaul trucks out front. Person helping me was distracted by ringing other customer purchases up. Had to hitch the trailer myself.

Alan V. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
3.0

Truck was not clean and had a cracked windshield. And the front wheel was shaking and eventually truck had to be towed. After sitting on the side of the road for 6 hours in 100deg weather. The roadside service company was prompt and responsive. The 5hours of waiting on haul to get the service started is unacceptable. Seriously, the app wouldn't work to contact roadside. I was on hold three times for over two hours just to be told to use the app. After explaining that the app would not work I was put on hold for another 42 min….

Jeffrey L. 
Rating:
5.0

Reservation, pick up and drop off were very easy and quick. Great location to rent from.

Jimmy S. 
Rating:
5.0

This is the second time in a month that i have dropped off a trailer here. The customer service is amazing. I plan on going there just to give him more business for anything sold there even though it is a bit out of my way.

ERIC Edwin A. 
Rating:
3.0

Na

Gerry B. 
Rating:
5.0

The truck we got was dirty with leaves and dirt inside that we had to clean prior to be able to put our stuff inside it. Overall it was a good experience but that was annoying. People are pigs.

Orval J. 
Rating:
5.0

Customer did not leave a comment.

ryan V. 
Rating:
4.0

Customer did not leave a comment.

stephens W. 
Rating:
5.0

Customer did not leave a comment.

Marlena S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Moe was outstanding and went above and beyond

angela A. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Very friendly people

Afrah J. 
Rating:
5.0

Easy and smooth!

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen H. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
4.0

Quite happy with my U-Haul rental ☺. Tow dolly was not even noticeable. A lock on the pivet point would be a great addition, traveling all the way across the continent I found many places with no "pull through parking". Truck stops often have back in spaces only and the tow dolly is not designed for that. I understand why the dolly doesn't have a lock because it is one more thing someone might forget to do before departure. I have no doubt it would be possible to have an automatic unlock after maybe 100 yards of forward travel, even less.

Jack S. 
Rating:
3.0

I had reserved moving blankets but when I got to the store, the clerk said he had no blankets available. It makes no sense to be able to reserve something that is unavailable. Major inconvenience for me that left me scrambling for an alternative. Clerk was friendly and polite.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

mufeed Y. 
Rating:
5.0

Customer did not leave a comment.

Kathryn P. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

No improvements necessary. All was good

Alba S. 
Rating:
3.0

I showed up and a woman was in charge of the store and said I needed to come back in an hour so the owner or boss could do the transaction since she did not know how to handle the U-Haul transaction! This delayed my job for the afternoon!

Darrin M. 
Rating:
5.0

I've rented a couple of times from the Lakeside Discount Market. Their team is professional, efficient, and very customer focused. I plan to rent from them again in the near future. Thank you!

RICHARD Z. 
Rating:
3.0

The rental was dropped off in California. Don't live there. Didn't go inside location just dropped off trailer and left because all systems were down and no paperwork could be done.

Kay T. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
4.0

Customer did not leave a comment.

steven R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD Z. 
Rating:
4.0

The process was easy and quick. I will recommend this location as it was also easy to leave and return with wide streets to negotiate when you're behind the wheel.

ERIN R. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
5.0

Customer did not leave a comment.

Vince C. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
3.0

There were some features of the equipment that I was not aware of until it was too late. It would have been nice to get a tutorial before taking possession of the equipment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

APRIL P. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
4.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
5.0

Great friendly service.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
2.0

Very small parking lot. No assistance in dropping off trailer.

DAVID B. 
Rating:
3.0

It was a convenience store, but they were still helpful. Store was easy to find.

Joshua G. 
Rating:
1.0

Customer service was the worst I have dealt with, with any company. Cashier at the counter didn't care if I was there. The vehicle had issues shifting gears and felt like it was going to stall out. I returned the vehicle and the same cashier was on his phone ignored me, never looked up put managed to put his finger up to say “one minute” stayed on his phone for about 30 seconds then I handed the keys to him and I said “ is that it are we done?...” he replied “no give me a minute” 5 minutes later he walked out with me and said everything was ok, told me I was going to be charged $50.86 however I was charged $52. Uhaul should think about moving there rental company to a different business rather then a liquor store who doesn't care about customer service or maintain vehicle service. Worst experience ever. I will be using Budget rental truck for now on

daniel P. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Company was very helpful to give the costumer whatever they need.

gerareo G. 
Rating:
5.0

Customer did not leave a comment.

Alfonso J. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Good customer service

Maricela C. 
Rating:
5.0

Friendly people! And quick service.

Stephen S. 
Rating:
1.0

Customer did not leave a comment.

Luis M. 
Rating:
2.0

The vehicle smelled of stale cigarettes and the vehicle had a brake and tire pressure warning

Amanda A. 
Rating:
1.0

We're in a pandemic and the man wasn't wearing a mask. The truck leaked some sort of fluid and the inside was dirty.

Monica H. 
Rating:
3.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Quick, friendly and convenient. The only problem I had was with the UHaul app, not the location. The app wouldn't recognize that I was there by the truck even though I had checked all the settings on my phone. That was rather annoying but I went inside the store and was helped in person.

Karen W. 
Rating:
4.0

Customer did not leave a comment.

rodney D. 
Rating:
5.0

Customer did not leave a comment.

Benjamin F. 
Rating:
5.0

Customer did not leave a comment.

HOA N. 
Rating:
5.0

Very nice those people I like to rent a uhaul from those people again.

THAMER A. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
1.0

They lie about the insurance cost as well, it's about double what it's listed as.

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

Frederick I. 
Rating:
5.0

Rental was easy and quick.

CAROL K. 
Rating:
5.0

Customer did not leave a comment.

Benjamin A. 
Rating:
5.0

Customer did not leave a comment.

joe G. 
No reviews have been submitted for this location.

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