Comentarios del cliente para Lakeside Budget Storage of Sterling Heights LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lakeside Budget Storage of Sterling Heights LLC

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Mike L. en

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El cliente no dejó un comentario.

Katherine F. en

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I arrived at this location at approximately 8 PM to drop off my truck. After reading the drop off instructions that I couldn't block any vehicles or entrances, I contacted the UHaul 1-800 number because the parking lot was incredibly small and I had a 26 foot truck and would block many vehicles, including someone's personal car. After waiting for 30 minutes to speak with someone, I was told they would give me a new location to drop off at. I said that was not possible because there was no way I could back the 26 foot truck up onto a busy, main road. I was then put on hold for longer and told it was OK to block vehicles but not the gate to the storage. I parked the truck to the best of my ability and finished the check-out process. Because of the lack of instructions and disorganization of UHaul, my drop off took almost an hour. Overall, all of these problems starting with the pick-up made my move be extended for 3 hours and it was incredibly frustrating.

Bradley C. en

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El cliente no dejó un comentario.

TERESA P. en

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Service was good

Bryan W. en

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El cliente no dejó un comentario.

BEVERLY K. en

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El cliente no dejó un comentario.

Daniel E. en

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El cliente no dejó un comentario.

Denise O. en

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El cliente no dejó un comentario.

Phillip S. en

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The service was slow, using the online check in didn't seem to speed anything along. The key pad code to get in after hours didn't work to get in or out had to wait for a security guard to come and open the gate both ways.

Agnieszka J. en

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El cliente no dejó un comentario.

Tyler H. en

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El cliente no dejó un comentario.

lisa b. en

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El cliente no dejó un comentario.

lloyd g. en

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El cliente no dejó un comentario.

Arthur M. en

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Charlene was extremely helpful. Thank you.

Peter R. en

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Nothing. Very good experience.

Denise J. en

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El cliente no dejó un comentario.

Carolann W. en

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El cliente no dejó un comentario.

Randy C. en

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El cliente no dejó un comentario.

Milyaka E. en

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I was not previously informed that there would be an additional processing fee if paying with cash. So, that information would be helpful if it was added to the automated recording when you call the uhaul centers.

Leonard P. en

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Not much the service was fast the ladies were knowledgeable and polite great job ??

wael f. en

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El cliente no dejó un comentario.

Apryl G. en

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El cliente no dejó un comentario.

Kevin R. en

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El cliente no dejó un comentario.

Allen K. en

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The one thing I can say is that I was told if I filled the gas tank the .89 cents a mile wouldn't apply. But it's fine.

Christylee H. en

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Very accommodating when dropping trailer off. Thank you

Keith K. en

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El cliente no dejó un comentario.

Amelia r. en

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El cliente no dejó un comentario.

Sharon M. en

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El cliente no dejó un comentario.

Charleta R. en

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The staff was pleasant and very helpful.

Erik M. en

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El cliente no dejó un comentario.

Mike N. en

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As always, very friendly and helpful. Excellent customer service.

Dwayne P. en

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El cliente no dejó un comentario.

Steven H. en

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Truck had less than a 1/4 of a tank. That was pretty lame, and the location of the box to retrieve the keys is very difficult to find and is not marked at all.

Michael W. en

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El cliente no dejó un comentario.

John M. en

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El cliente no dejó un comentario.

Mustafa M. en

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El cliente no dejó un comentario.

Joyce S. en

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El cliente no dejó un comentario.

Christina H. en

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El cliente no dejó un comentario.

Joseph C. en

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The enclosed trailers need more tie downs to be to strap items down. Some tie downs in the middle of the wall and top would be very helpful.

Bobbie K. en

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El cliente no dejó un comentario.

Alan N. en

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El cliente no dejó un comentario.

James F. en

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El cliente no dejó un comentario.

angela A. en

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Be sure to check and clean ashtrays. Was very upset to see ash from cigarette.

Mike N. en

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All aspects of the service were above expectations

Steve M. en

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El cliente no dejó un comentario.

Susan D. en

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El cliente no dejó un comentario.

Antonio R. en

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Very nice folks with cookies and coffee at the ready.

STEPHANIE H. en

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El cliente no dejó un comentario.

Leo K. en

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El cliente no dejó un comentario.

Gary T. en

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We dropped off after hours.

joseph c. en

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El cliente no dejó un comentario.

Jeffrey Z. en

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Nothing, your services are great. The ladies in the front are awesome keep up the great work!

Paul D. en

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El cliente no dejó un comentario.

kurt h. en

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El cliente no dejó un comentario.

Tia A. en

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Loved checking in and out with my phone. Very easy process!

Cliff M. en

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El cliente no dejó un comentario.

Douglas T. en

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I want to thank the person who assisted me at 5:30am on the phone She truly saved the day and I appreciate her efforts I don’t know her name but a great thank you very much to her

ROBERT H. en

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El cliente no dejó un comentario.

Anthony S. en

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Trailer had dirt and debris from trees in it. Otherwise employees were nice and took care of everything we needed

ROBERT I. en

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inside truck floor was dried up mud and tires and wheel wells were caked in mud

steven s. en

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El cliente no dejó un comentario.

David S. en

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Employee was extremely helpful and courteous, this experience was 10x easier because of this. Have already recommended to friends

Jerry S. en

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El cliente no dejó un comentario.

Madison M. en

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El cliente no dejó un comentario.

Steven H. en

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Charlene was amazing to work with! She made the atmosphere feel truly welcoming and comfortable. Thanks Charlene!

Vicky K. en

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The ladies that helped us set up the rental at the last minute were great! They were very friendly and helpful even though they were very busy and we did not have a reservation, this was towards the end of February. Please thank them for us!

Rachel M. en

Grado:

When i picked up the 10ft box truck i was told it was 69 cents a mile when i dropped it off in the morning they charged me 79 cents a mile then gave me a 1-800 number to call if i wanted to dispute the miles also said i went 52 miles when my place was 2.3 miles from the store and the new place was was not even 4 miles from the old one made it in one trip ! NOT HAPPY WITH UHAUL AT ALL!!!!

ROBERT B. en

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The staff there is fantastic! Best U-Haul experience ever!

Cathy K. en

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El cliente no dejó un comentario.

Steven H. en

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El cliente no dejó un comentario.

josie P. en

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El cliente no dejó un comentario.

Patrick L. en

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El cliente no dejó un comentario.

Henry I. en

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El cliente no dejó un comentario.

Jeff M. en

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El cliente no dejó un comentario.

Mark A. en

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The employee who helped me was great

Evette S. en

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El cliente no dejó un comentario.

Tony A. en

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El cliente no dejó un comentario.

Michael R. en

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El cliente no dejó un comentario.

Nancy M. en

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El cliente no dejó un comentario.

NORMAN N. en

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We were outside trying to use the app to complete our rental not realizing that the employees were inside and could help us. It was frustrating that they didn't come out to help. Not everyone is real good with todays technology and I wondered how long they would leave us out there on our own. When we entered the bldg., they were extremely helpful.

Christopher B. en

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Quick and easy drop off.

Wanda E. en

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El cliente no dejó un comentario.

ann y. en

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The woman who helped me was so wonderful, very helpful and friendly. What a lovely way to start the day. Thank you! Ann Yaklin

Daniel L. en

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El cliente no dejó un comentario.

Andrew D. en

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El cliente no dejó un comentario.

Ellen H. en

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I dropped off after hours, but my phone interactions with them were outstanding. Super experience.

tyler p. en

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El cliente no dejó un comentario.

henry l. en

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El cliente no dejó un comentario.

KRISTEN B. en

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Tell the customer to have a lock or buy one when renting a storage space. I wasn’t aware of that and most people might be but I wasn’t so it would of been nice to know. Otherwise, perfect service.

MARK L. en

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El cliente no dejó un comentario.

Jeffrey B. en

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El cliente no dejó un comentario.

ROBERT S. en

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El cliente no dejó un comentario.

Katrina G. en

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El cliente no dejó un comentario.

pamela s. en

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Excellent staff. Excellent service!!

Thomas H. en

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El cliente no dejó un comentario.

Mark P. en

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El cliente no dejó un comentario.

Atalie S. en

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El cliente no dejó un comentario.

jay k. en

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Nothing to improve. Everyone was very helpful, Charlene Doeren made sure I was squared away. The information was great and so was the experience leading up to my move with getting boxes and other material

Rochelle H. en

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El cliente no dejó un comentario.

Erich S. en

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El cliente no dejó un comentario.

Christina K. en

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Easy to access. Clean unit and good lighting for evening access.

Donna F. en

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All went well

Alex E. en

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Move went good with no issues

ALDO B. en

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Greatest experience very firm on their price! Always willing to work with you and always on top of everything! Will be back here once i move out again!

MICHAEL P. en

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Thank you for your support

THEODORE H. en

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Great customer service.

TONY D. en

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all went perfectly and couldnt be happier with my experience there!

JOSEPH R. en

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Tara provided excellent customer service and was very accommodating.

FRANK L. en

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It was pretty simple once everything was reserved online.

HOPE M. en

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Service was excellent. Very friendly and informative.

MARY ANN B. en

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If it wasn`t for the Online Service, I may have missed out on the only Unit left! Thank You!

NICHOLAS T. en

Grado:

Everyone was very helpful, the storage unit was in good shape when I got it and easy to load and unload.