Customer Reviews for Lakeshore General Hardware LLC
(U-Haul Neighborhood Dealer)

160 comentarios

992 Lakeshore Dr   Bean Station, TN 37708

(865) 993-2820

Horario

  • Mon–Sat
    7:30 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 8:00 a. m. - 1:00 p. m.

Servicios en esta ubicación:

Contáctanos

(865) 993-2820

992 Lakeshore Dr
Bean Station, TN 37708

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7:30 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 8:00 a. m. - 1:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

Always friendly and professional. Very helpful and knowledgeable of the equipment. Every U-Haul location should be like this one.

DANIEL K. 
Clasificación:
5.0

The contractors you have were awesome

Jon D. 
Clasificación:
5.0

Spring Mountain Realty PLLC 229 Main St Bean Station, TN 37708 This was the original pick up location. They were rude and not helpful. They would not help us at all. The truck that we had reserved had no key. We had to transfer reservation to another location which cost a couple of hours. Would not recommend this location.

Jason I. 
Clasificación:
5.0

In Bean Station this is the best location. Other one is a realty company and not always available

Jo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
5.0

Great service!!!

Alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEIRDRE S. 
Clasificación:
1.0

original pick up was at a realty office. They were NOT open. The contact person listed on the door was out to lunch and said the person that handles the U-Haul trailers was on vacation. We went to another location to get a trailer. That location was on Lake Shore Drive, Bean Station TN, and they were very helpful.

Jo D. 
Clasificación:
2.0

The truck we picked up from this location broke down on the interstate. I thought that trucks would be inspected between rental arrangements but that does not seem to be the case. Inspect the vehicles for mechanical issues. Experiencing a truck breaking down was very stressful. Waiting 7-8 hours for a resolution for the broken-down truck was incredibly stressful. Transloading a truck and not having moving assistance arranged by UHAUL until 2:00pm the day following the truck breakdown was beyond stressful. I realize this site above only had responsibility for the truck. The customer service of UHAUL overall needs improvement.

Jennifer G. 
Clasificación:
4.0

The gas hand was a floater, would definitely have that check other than that it was good

brittany V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

The woman that helped us was so sweet and so calm, despite the stress she was under with the business she was getting. She didn't have a truck small enough for us, she understood our situation and sent us to a place nearby with the size truck we needed. We had zero issues getting the truck.

Jenna C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andre P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Caroline G. 
Clasificación:
5.0

This place was overloaded with U-Haul equipment. U-Haul needs to have someone disperse equipment to other locations to make it more convenient for customers to rent & to help U-Haul centers to not overload their property.

JOE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

paula J. 
Clasificación:
5.0

Very nice people to work with. Truck was in good shape.

DANNY K. 
Clasificación:
5.0

Thank y'all so much, made moving so much easier this go around.

Farrah K. 
Clasificación:
5.0

Jeremy was great!

Regina B. 
Clasificación:
1.0

I did not rent anything let alone a uhaul. If soneone rented a truck under this name or this email its fruad

Andres V S. 
Clasificación:
4.0

Sales associate was incredibly helpful and friendly. Unfortunately, truck smelled like smoke and had a cracked windshield. Would have been a much more enjoyable trip with cruise control. Next time I will confirm whether or not the Uhaul has it before I rent.

ERICA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

The staff there was extremely helpful and quick. Clean equipment and well maintained. Would definitely recommend this location to anyone looking to rent a u haul.

Allan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN S. 
Clasificación:
5.0

The guys at the location are friendly and helpful. Shop there often.. Dropped ours off after hours around midnight. Locations well lit and easily accessible. Drop box just off the front door. Second time we've used the location with no issues what so ever.

BRANDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy J. 
Clasificación:
5.0

very frendly

john R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERTO E. 
Clasificación:
4.0

El cliente no dejó un comentario.

BEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
3.0

Cleaner, there was a lot of dog hair and old food on the floor

Marissa J. 
Clasificación:
5.0

Most5 Li8kely the BEST experience with U-Haul that I have ever has John McDonald

JOHNNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

Attendant at store was very helpful. Excellent customer service. ⭐⭐⭐⭐⭐

Raymond C. 
Clasificación:
4.0

They were great, I use them whenever I need a rental

Michael F. 
Clasificación:
5.0

Very friendly and helpful

REGINA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

pam N. 
Clasificación:
3.0

First of all, I do not appreciate the innacurate report and being placed on the DO NOT RENT to status. I'm not sure why this occurred other than the gentleman at the rental counter saying that I had gotten pulled over on I40 for excessive overweight pulling a car hauler with a UHAUL truck. First, I have NEVER towed a car and even more NEVER rented a car hauler. Secondly, I work for a company that checks our driving records annually and I would have been reprimanded for this offense. UHAUL needs to do a better job of screening and documenting to eliminate this from ever happening again. Unfortunately for UHAUL, I have 3 moves scheduled this year for my daughter, my son, and my wife and I but due to this completely false accusation, I will do business elsewhere.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG S. 
Clasificación:
3.0

Check out was okay but they did not explain equipment use or the damage to the truck. Only found damage report on back of validation tag when checking in.

Michael L. 
Clasificación:
5.0

Make sure it is mechanically sound and safe to drive. The truck had a messed up wheel barring and could not go over 55 mph without feeling like the wheel was going to come off.

Brittany D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff J. 
Clasificación:
5.0

I have used this location before and I always had a good experience..

Joseph G. 
Clasificación:
5.0

Both individuals I dealt with were very knowledgeable. Initial pickup was 10-15 mins tops. Drop off was 5 mins, no need to go back inside, everything was taken care of outside.

Gregory T. 
Clasificación:
5.0

Nice people!

Bryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Staff was friendly and went above and beyond to help.

MICHAEL S. 
Clasificación:
5.0

Less than 10-mins to do the pickup paperwork & out the door where the same gentleman did the hookup for me. Return was even quicker. He met me in the parking lot & unhooked the trailer. Checked me off as "returned", emailed me the receipt, & I was done& gone. 3-mins tops. The gentleman really knew his stuff, and was very courteous.

Gregory T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY W. 
Clasificación:
5.0

Great service as always.

Svetlana Faye C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARDWILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

Every thing and everyone were excellent

EDWARDWILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
3.0

I was charged for more miles then I used. The gentleman was very helpful but said I'd need to call the 800 number to have it fixed. At the 800 number she said she would refund my extra $10 but hasn't. Normally I love my Uhaul experience but this time was very aggravating.

Dennie F. 
Clasificación:
5.0

Great people to do business with,Keep them as one of your agents!

Ronald P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl R. 
Clasificación:
5.0

Outstanding people on both ends. Trailer was like-new and terrific.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

Excellent place to rent from..

Tammy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael D. 
Clasificación:
5.0

Very friendly helpful associates

John L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

Man at the store was really great.

Terry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL M. 
Clasificación:
1.0

Vehicle broke down. Transmission went out. They patched it together on the side of the road. Vehicle broke down again shortly after. Tow truck came and picked up vehicle so high it broke items inside. This cost me a lot of money in wages and expenses I should not have to cover

RYAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
5.0

Was a little confused as to where Inwould take trailor when I was through. I took it to the closest one from my hiuse whuch was just two miles instead of 15 miles away as they suggested..Girl checked it in and said good to go at J Creek towing..worked just fine.

walt W. 
Clasificación:
4.0

El cliente no dejó un comentario.

George W. 
Clasificación:
3.0

Jeremy was very friendly. I will use them again.

Robert B. 
Clasificación:
5.0

Lakeshore hardware is good people. They are very helpful. Go see them for anything from u-hauls to hardware supplies.

Justin F. 
Clasificación:
4.0

none

Robert L. 
Clasificación:
5.0

Fast and easy drop off

Creg J. 
Clasificación:
5.0

I reserved directly with the pick up location directly and reconfirmed 48 hours prior to puck up. Worked great for me.

Bonnie Z. 
Clasificación:
5.0

Keep doing what your doing excellent customer service.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

April H. 
No se han enviado comentarios para esta ubicación.

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