Everything was great the owner at the station was nice and very helpful. The van was good but i put more gas in van than what I was suppose to leave when I was done. Overall was a good experience but with gas it was $300 which is rather expensive. I only used the van for 5 hours.
michael b
Customer Reviews for Lakehurst Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
lied about the price
PATRICIA FI have rented twice from here and would definitely do it again. Very kind staff. Great experience!
ERIN RThe gentleman Keran I dealt with was very helpful and nice
Donna SBest U-Haul I’ve ever had.
DALE DDifficult to find. It's on an odd corner. Not a lot of space to drop off the truck after hours.
Patricia SI patked after hours do i had no interaction with anyone nor did i vho inside. There's not a lot of parking available for after hour delivery.
Patricia SI was very upset on not reviewing the booking and pricing with the uhaul agent. I was under the impression that the vehicle was $19.99 + $.79 a mile... NOT $1.99 a mile. Rediculious to go 40 miles for $102. Very ipset
CAROLYN JThe owner was very nice and helpful.
SARAH GAll worked out good, very pleased.
AAGA UKenan the service manager at lakehurst service center tried to overcharge me and cursed at me when I opposed the extra charges
Joanne MNothing everything was great
MARK GThe staff was very accommodating and helpful! Highly recommend this dealer!!
laura kOwner was friendly and helpful
KENNETH BLower your prices
Leonard CWell definitely see my face again excellent customer service.
LETIESHA JKenon the manager was great...Got me signed up and on my way in 5 minutes...Highly recommend using this franchise...Van was clean and brand new.
PETER ANothing everything was well satisfacturing there's nothing that you can improve thank you stay well
MICHAEL RPoor customer service, blunt and dry
LUCY SVery helpful, super friendly, and excellent services
Antonio RYou changed both pick up and drop off locations which was an inconvenience
JOSEPH GCheck the vehicle thoroughly
LUIS AGentlemen was a professional and a pleasure to do business with!
Rich SGentlemen was a professional and a pleasure to do business with!
Rich SMake sure you select either in town or out of town. This selection was not available for me. I was originally scheduled for pick up in one place and 7 miles away drop off on another place
CHRISTINE PIt would be good if more than just one person at this location knows how handle Uhaul equipment
Carlos MGREAT EXPERIENCE! Just a small service center but the equipment was clean, ready and checkout was fast! the gentleman was very kind and attentive came out to my car and hooked everything up for me - he even addressed an issue I had with my Hitch - I was so grateful, would recommend this pick-up site for anyone. -
MARY MThank you
OHN CNobody at drop off had to find someone
george hI could only reserve it for a minimum of three days. I only had the truck 36 hours total and under milage by 50+ Credit?
Charles CJust average service
Edward K