Comentarios del cliente para Lake Gaston Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Lake Gaston Mini Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

DANNY C. en

Grado:

Nothing to say place was not open

Forrest H. en

Grado:

Lake Gaston Mini Storage did not release our reservation as a mobile pick up even after they called me and confirmed that it was 2 days prior to pick up. On day of pick up the mobile app did not work so I called U-Haul. After 3 phone calls and 1 hour later we were able to pick up the U-Haul. This was with absolutely NO help from Lake Gaston Mini Storage. I left them a message on the day of pick up. Have not heard a word back from them. Just a quick call with an apology would have kept me from writing this review. Moving is stressful enough but to lose an hour after confirming this U-Haul well in advance was quite annoying. We need to rent a U-Haul again in two weeks. We will be looking for a more professional dealer.

WILLIAM H. en

Grado:

Jessica was very helpful and accommodating as our schedule changed multiple times. She even arranged for the specific trailer we needed to be delivered to this location which saved us a great deal of time and stress ! Thank you Jessica !

Anthony G. en

Grado:

Excellent service. Thank you so much!!

JASON H. en

Grado:

El cliente no dejó un comentario.

John E. en

Grado:

See above!!

GEORGE H. en

Grado:

El cliente no dejó un comentario.

Patricia M. en

Grado:

The young lady at the desk were very helpful and friendly

James S. en

Grado:

I dropped off the truck on Sunday and put the key in the drop box.

Bruce W. en

Grado:

Great service

WILLIAM H. en

Grado:

No improvement needed. Nicole was extremely helpful and friendly offering me some different solutions for Moving my household goods. The 6 x12 trailer was in very good condition and I had no worries with hook up and travel.

SCOTT G. en

Grado:

We only have one issue, we were confirmed for one location and last minute they didn’t have a truck and we had to travel an hour out of our way to pick up a rental

Gary B. en

Grado:

Nicole was the best!!! She help with insuring all of my questions were answered. She was very professional and had the best smile. Worked with my needs very well. I would recommend her for all of your U-Haul needs on Lake Gaston.

ROBERT H. en

Grado:

The phone number and hours for this location need to be updated. Website listed phone goes to a fax line, and the opening time shows as 8:30 but is actually 9:00.

wayne K. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

This entire experience was very well handled. Thanks to all of the U-Haul staff behind the scene that made this an easy rental experience.

CYNTHIA H. en

Grado:

Everyone was so nice and helpful nothing takes the place of being able to talk to a real person everyone was excellent. Thank you !

James L. en

Grado:

El cliente no dejó un comentario.

RON S. en

Grado:

El cliente no dejó un comentario.

buddy K. en

Grado:

Keep doing what you are doing. Nicole was very professional and accommodating.

Todd E. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Angela R. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

Amazing service!

David B W. en

Grado:

When I picked up the trailer I asked if there was any way to get a couple of extra days. I was moving my wife, myself and 3 kids half way across the country. I was assured that the trailer was due on the other end on the 9th. When I dropped the trailer off on the 8th, I was charged an additional UNEXPECTED charge of $40 for having it 2 extra days.

Gwendolyn R. en

Grado:

El cliente no dejó un comentario.

ray H. en

Grado:

Very easy return. Helpful and friendly people in both locations pick up and drop off.

GARY I. en

Grado:

The truck was supposed to be available on August 19. Was not able to pick up truck that day. I expect $50.00 guarantee credit

THOMAS J. en

Grado:

Manager very professional and knowledgeable.

Robert P. en

Grado:

El cliente no dejó un comentario.