Customer Reviews for Lake Blackshear Storage and Wash
(U-Haul Neighborhood Dealer)

42 reviews

162 US Hwy 300   Warwick, GA 31796

(229) 535-6718

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 1 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/8/2021: 6:30 am - 1:00 pm
  • 12/9/2021 - 12/10/2021: Closed

Services at this Location:

Contact Us

(229) 535-6718

162 US Hwy 300
Warwick, GA 31796

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 1 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/8/2021: 6:30 am - 1:00 pm
  • 12/9/2021 - 12/10/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Nia O. 
Rating:
5.0

No comments Very helpful

DAVID B. 
Rating:
1.0

Drop this location. They were an hour late opening when I rented the unit. Not open when I returned unit.

DAVID D. 
Rating:
1.0

Customer service is horrible at best

Jose P. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Hugh S. 
Rating:
3.0

Customer did not leave a comment.

Cory B. 
Rating:
3.0

I was very disappointed that I had to pick up my vehicle at this location. It was 25 minutes out the way and they gave me a truck that was way too large for what I needed it for. That increased the cost of gas to feel the vehicle and the difficulty of driving it. I was very disappointed

Brandi M. 
Rating:
5.0

Customer did not leave a comment.

Priana C. 
Rating:
5.0

PUT GAS IN IT IT WAS EMPTY

DONALD H. 
Rating:
1.0

Agent needs training on processing a transaction as well as FULL disclosure of all charges. I will not be using this facility again.

Ronald O. 
Rating:
4.0

Same as above

Lane S. 
Rating:
4.0

Make it clear where the drop box is for returning trucks. We finally found it but was difficult, as the drop box is in an unlighted corner of the outside of the laundromat and poorly marked.

JOY S. 
Rating:
5.0

Customer did not leave a comment.

Eddie R. 
Rating:
4.0

Customer did not leave a comment.

JOY S. 
Rating:
4.0

Customer did not leave a comment.

Raymond M. 
Rating:
3.0

Pick location not my preferred location and had to drive 21 miles to pick up. Had requested a 15ft van to move my daughter to a studio apartment in Atlanta. The vehicle was switched to a 26 ft van at last minute. We filled less than a quarter of it. Managed to navigate small streets ok enough. Only issue was the 7.5 mpg instead of ~15 a smaller van would have given us, so gas price was double than I had budgeted for. Hence the 3 star rating..

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Alicia C. 
Rating:
4.0

Be very clear about military discount. One said yes and the other said it was for only active duty.

Scott W. 
Rating:
4.0

Owner was very friendly. Helped with return of truck.

Joey H. 
Rating:
4.0

Customer did not leave a comment.

Jimmy M. 
Rating:
4.0

The first return site did not open at the time noted on the contact and I was told that they may not be excepting drop offs.

Scott B. 
Rating:
1.0

Reservation is pointless if it is not honored. Truck was over 5 hours late and they had no moving blankets (we reserved 60) and no furniture dolly (we reserved 1). Also had to drive 30 miles to pick it up and then got charged miles overage at drop off.

Bryn S. 
Rating:
5.0

Customer did not leave a comment.

Rob S. 
Rating:
4.0

Sign on the road because you can't see where it's located.

els R. 
Rating:
5.0

Customer did not leave a comment.

Bipin P. 
Rating:
5.0

Customer did not leave a comment.

Jesse J. 
Rating:
5.0

Customer did not leave a comment.

Jesse J. 
Rating:
1.0

Customer did not leave a comment.

Rating:
5.0

The location was clean and neat. The man there was very kind and helpful. Unfortunately the contact center called me to let me know that the place in Cordele that I originally requested to pick up the truck did not have what I needed and sent me to Lake Blackshear. I caught a taxi to the location just to find out they only rent their truck out locally and we were moving back to MI. The man there got on the phone and got me a truck, that was driven there from an hour away. He was GREAT!!

CINDY G. 
Rating:
3.0

Customer did not leave a comment.

Jon F. 
Rating:
3.0

This location did not know we were coming to pick up our truck

CHRISTOPHER D. 
Rating:
5.0

This location was excellent and very helpful. Thank you!

Harry G. 
Rating:
5.0

Customer did not leave a comment.

Karol W. 
Rating:
5.0

Wonderful service very understanding

Breona P. 
Rating:
5.0

Customer did not leave a comment.

CLAY H. 
Rating:
2.0

the guy was very nce but the truck was a mess. Had caution lights flashing on the dash, I gve a mnths notice and ended up with a piece of junk to do a multi state move / shame on uhaul

DAVID A J. 
Rating:
2.0

Fellow was very nice but the truck had maintenance issues and was very dirty

DAVID A J. 
Rating:
5.0

Robert was very helpful in selecting the type trailer that best fit my move. I will use this location again and recommend it to all my friends for my U-HAUL needs.

DEL B. 
Rating:
5.0

Customer did not leave a comment.

ELLEN M. 
Rating:
4.0

The location was great. However, the service I received with uhaul online and 800 number was less tgan poor. The warwick location has the wrong telephone number listed on google. The Hawkinsville location is a disgrace. 2 hours spent at that location. Ended up walking out.

Christy P. 
No reviews have been submitted for this location.

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