Top notch customer service!!
Julia F.
Customer Reviews for La Rosita Mexican Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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At least clean the trucks before renting
Walter L.Very friendly service and great communication when trying to find an urgent rental.
lonnie C.Nice people I enjoyed the experience!
julie S.Really friendly and efficient :)
Jeremy H.So I rented the uhaul and thought oh I could load the truck and get it back later that night but then I get a text saying if I bought it back the next day I would be charged 20.00 dallors.....I get to my storage and its closed till the next morning. So I thought no big deal ill just be charged 20.00. No biggy So I get up early to unload. Went fine. Go to drop off the truck and bamb the charged me 30 more dollars plus an extra 14 something so instead of saying keep the truck for that day since I paid for it no.... they were happy to send it off to make more money. I won't go there again.
Anna S.I only drove around the block and she wasn't willing to work with me on the price at all the truck was simply to big and I didn't feel safe drivinfb
Lacy H.My experience with renting the Uhaul truck was most positive. The lady was courteous and most knowledgeable. She explained the terms well.I will definitely go back to rent there. La Rosita Mexican Store.
STEVEN C.Very friendly and went out of his way to check on a concern I had. He was very thoughtful and courteous.
Debra P.Excellent customer service!!! Thank you
jaime armando P.I dropped off this truck after I used it. I was told the estimated charges were to be $65.00. I went apps. 65 miles. I was charged 92.00! $30.00 more on my card that was left on file. Even with gas I felt I was over charged.
Sandra C.No issues. Our trailer was ready as requested, and it was in good condition. The employees were friendly and polite. Highly recommend.
Daniel J.N /a
Stevan F.Again, very friendly help, took care of the return quickly The truck was easy to drive and I appreciate the use of it to move my brother.Thank you
Diane B.The people working at this location are wonderful! Very cheerful and helpful, and the location is easy to get in and out of.
Jennifer J.Very nice experience
Gerald H.Make sure trucks are clean and ready for pick up. DO NOT rent them if they are not. Especially with COVID around. ¡Gracias!
Miranda M.The customer service here was fantastic, the equipment was outstanding, and I would HIGHLY recommend this location for rentals!!!
Derek P.This was a great rental experience. Really impressed!
Sondra K.Henry and the entire staff were very helpful and got us in and out quickly. What a great experience !
jonathan P.Very courteous! Nice to have someone who knows how to treat a customer! I will definitely use this location in the future.
Michael S.nothing. They were amazing
Mitchell C.Great customer service!
Enrique M.Uhaul truck smelled of cigarette smoke. Would have been a better drive without the smell.
Mayra V.They were awesome! Very friendly and will use again!
Joyce G.A full cigarette was in the door handle at pick-up. Cigarette ash was present on the dash console as well. The rest of the vehicle was clean and appeared to be in functioning order. The gentleman at pick-up was respectful and helpful. He made this a positive experience!
Shannon W.This was very fast rental. Unit was ready for pickup and and the return was very smooth! ¡Gracias!
Jose N.They were wonderful to work with. Very friendly, the whole experience was really easy and a huge help in my move.
tammy W.Excellent experience and I would definitely rent from this site again!! The lady that I rented from could not have been more kind and helpful!! Friendly and courteous!! Recommend highly!
Mike N.Great convenient location, no wait time, easy rental process. Everything was great.
Lynne C.Excellent service. On top of things. Best rental ever!
ROBERT M.Very little selection, in terms of trailers and trucks available. No packing or moving supplies at all.
DANIEL V.The Young lady helping me was great. The only issue was with problems on the U Haul site itself that slowed down checking out the vehicle to me.
Keri F.Ninguno
Timothy B.I was well received without delay.
Bruce G.Great people, great service, very easy!
Kati S.Very nice employee but was not trained to rent out u-haul took an hr to get truck.
Vanessa V.Cannot think anything for improvement. The owner was awesome in explaining and helping us in our decisions. I will recommend this location to others.
Anna W.