Customer Reviews for Kyle's Kwick Lube
(U-Haul Neighborhood Dealer)

201 reviews

3351 US Rte 5   Derby, VT 05829

(802) 766-0081

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(802) 766-0081

3351 US Rte 5
Derby, VT 05829

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

steven V. 
Rating:
4.0

Customer did not leave a comment.

Raymond M. 
Rating:
5.0

Your doing a great job as is, thank you for your service, very much appreciated!

Faye M. 
Rating:
5.0

Awesome place to do Uhaul business with! Thank you!

Faye M. 
Rating:
5.0

Customer did not leave a comment.

steven V. 
Rating:
5.0

Customer did not leave a comment.

Cass L. 
Rating:
4.0

Customer did not leave a comment.

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Stacy S. 
Rating:
5.0

Customer did not leave a comment.

Kyran P. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

The folks at Kyle's Kwick Lube in Derby VT were excellent. Great service. In and out in a flash. Could not have asked for better service.

Michael W. 
Rating:
5.0

Friendly and helpful, the entire process was easy.

DAn P. 
Rating:
5.0

Customer did not leave a comment.

Derrick D. 
Rating:
5.0

Customer did not leave a comment.

christopher R. 
Rating:
5.0

Customer did not leave a comment.

Jeanne R. 
Rating:
3.0

Jim was very polite and helpful great customer skills.

Glenda N. 
Rating:
5.0

The service I received at Kyle's Kwik Stop couldn't have been better. Excellent experience.

micheal B. 
Rating:
5.0

Great group at Kyles, and very convenient for this area!!

Kevin I. 
Rating:
3.0

Customer did not leave a comment.

MARTIN M. 
Rating:
5.0

very efficient and friendly

LYN M. 
Rating:
5.0

Great guys that do great work

Joshua L. 
Rating:
5.0

Thanks for all!

PIERRE G. 
Rating:
5.0

Customer did not leave a comment.

Ed N. 
Rating:
5.0

Make vehicles Kyle has available part of your inventory and available to the general public.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

claudia P. 
Rating:
5.0

Jason was very friendly and professional. He took care of the details and asked the correct questions. I would recommend this location to anyone.

Melisande H. 
Rating:
5.0

Very helpful people at location and the location was perfect !! Will be using it again from this location.

marilyn M. 
Rating:
4.0

Customer did not leave a comment.

Lyn M. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
3.0

Customer did not leave a comment.

Roy D. 
Rating:
5.0

The team at Kyles Kwick Lube were awesome! Very friendly and so helpful! Absolutely love this place! They made a bad situation that ended our vacation (my motorcycle breaking down) a manageable one.

CarolAnn W. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

We left the turn in slip in the locked truck, before realizing that there was a place for the slip in the key drop box.

Ken L. 
Rating:
5.0

Friendly, prompt service

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
4.0

Customer did not leave a comment.

Pierre P. 
Rating:
3.0

I ordered and paid for 2 dozen furniture pads but they were not in the truck. The ramp on the truck did not work correctly, it couldn't be pulled out so we were unable to use it.

Lindsay B. 
Rating:
5.0

Nothing Kyle's kick lube go out of there way to accommodate us. Very Pleasant experience. Josh rocks costumer first made our move smooth as butter. I would recommend them in a heart beat

David C. 
Rating:
5.0

Very professional

yves C. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Great customer service extra care taken with the cleanliness of the truck.

Desiree K. 
Rating:
5.0

Happy with ease of pickup, ease of driving and operating, loved the ramp, cozy ride inside for driver and helpers, only comment that you need more leg room for tall and big drivers, other than that, great service, easy to extend use as well and i appreciated that when we needed an extra day. Cost was affordable too!

Patricia K. 
Rating:
4.0

Customer did not leave a comment.

MARC L. 
Rating:
4.0

I was pretty displeased with the experience overall. I reserved a smaller truck at a different location (croteau's)and chose to do the 24/7 pickup with my phone. I reserved the truck for 8 am but when I tried to login to start the process it said I had to wait until the location was open for manual pickup. So I waited until 10 am, but when I arrived, the place was closed and no one was there to help me get my truck. I called uhaul who also couldn't get in contact with the owners. So then I was told I had to go to another location and that I would have to pick up the largest truck available, which was way larger than I needed and would run on lower MPG (costing me more money for gas). This location and the pickup was fine (kyle's kwik).But overall I wasted about an hour or more of my time, had to use the wrong size truck, and the only consolation was a $50 waiver, which didn't even go through. I would say, to better improve the process, you should ensure that places that are supposed to offer 24/7, actually do offer this. Also, if you're going to offer a waiver, make sure that goes through as well.

Monika O. 
Rating:
1.0

Customer did not leave a comment.

Kimberly L. 
Rating:
5.0

Customer did not leave a comment.

Sonali P. 
Rating:
5.0

Put a muffler on this truck. Truck was clean.

george O. 
Rating:
5.0

Customer did not leave a comment.

Heather L. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

adam H. 
Rating:
5.0

Exceptional service with a smile!

Jennifer J. 
Rating:
4.0

The truck was incredibly clean from this location. I have rented from other locations and the inside of the cab was filthy.

george O. 
Rating:
5.0

Friendly & professional team. Thanks

Jonathan E. 
Rating:
5.0

Small shop, great service!

John A. 
Rating:
5.0

Customer did not leave a comment.

Carmen A. 
Rating:
4.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Overall everything turned out good.

CHARLES C. 
Rating:
3.0

The location was fine it's the online check-in and return that needs to be streamlined. It's absurd.

Victor D. 
Rating:
5.0

Easy in and easy out. Quick and convenient experience!

Ryan L. 
Rating:
4.0

Customer did not leave a comment.

Troi H. 
Rating:
4.0

Derby was an hour away from Enosburg Falls where I had hoped to pick up vehicle.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Megan E. 
Rating:
4.0

This is the first time I picked up a rental at Kyle's. Everything went very well.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Petros D. 
Rating:
5.0

Customer did not leave a comment.

Pricilla B. 
Rating:
4.0

Customer did not leave a comment.

Miriam T. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Best customer support we have been to for uhaul

Gregory B. 
Rating:
5.0

Friendly, very efficient

Nan M. 
Rating:
5.0

X

Richard W S. 
Rating:
5.0

Friendly professional place of business

Donna K. 
Rating:
5.0

Service and vehicle exceeded expectations. Great operation.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Parina G. 
Rating:
5.0

Customer did not leave a comment.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

Scott T. 
Rating:
5.0

Josh did a great job getting us into the uhaul earlier in the day and explained everything to us.

Lisa S. 
Rating:
5.0

perfect in all aspects.

Harley B. 
Rating:
5.0

Customer did not leave a comment.

Parina G. 
Rating:
5.0

Very clean and professional business. Kyle was very helpful even though it was a busy morning.

Frank N. 
Rating:
3.0

I had to go back and get my illinois toll-box. And the cab was clean cause I personally cleaned it. And they obviously didn't clean it as my toll-box was still there and sticky steering wheel cause I had sticky coffee hands when I drove the trip

GUILLERMO C. 
Rating:
3.0

Return location did not usually large trailer returns anD I have not received a receipt or an email receipt for my return.

GEORGE A. 
Rating:
4.0

Customer did not leave a comment.

marie B. 
Rating:
5.0

There is nothing you need to improve. Thank you so much.

Donna T. 
Rating:
5.0

Staff was very friendly and helpful for the rental process.

Carisa K. 
Rating:
4.0

Customer did not leave a comment.

Lawrence F. 
Rating:
5.0

Very good service

Daniel L. 
Rating:
2.0

The truck was stuck. I had to get it unstuck in order to use it.

Tiffani G. 
Rating:
3.0

Could not open the back door to cargo area due to ice buildup. Would be better if that had been checked/prepared in advance.

Dana L. 
Rating:
5.0

Customer did not leave a comment.

curtis H. 
Rating:
5.0

Everything ok

leslie W. 
Rating:
5.0

Customer did not leave a comment.

daniel S. 
Rating:
5.0

These guys are great! Quick friendly service and the truck was in excellent shape. I highly recommend these guys when you are looking for a truck.

Walter B. 
Rating:
5.0

The gentleman who helped me had a fantastic attitude and was extremely helpful. I wish he was my employee.

michael L. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Bernd D. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
No reviews have been submitted for this location.

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