The vehicle was on E and the customer service representative was rude.Vernon A.
Customer Reviews for Kwik Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ryan M.
The owner was extremely rude and not helpful yelled at me and shooed me away Spoke to me so poorly was extremely rude and disrespectful I have never been talked to that way by an employee who does cuteDenette M.
El cliente no dejó un comentario.Estevan M.
Quick in and out. No pressure rental.Melissa C.
The location Kwik Shop rented me the 15' U-Haul with the gas tank filled to the 3/8 marker. The gas gauge was between the 1/2 tank and 1/4 tank marker. The location did not provide me with a receipt when I picked up the truck and said I would receive an emailed receipt. I never received the emailed receipt. When I returned the truck on 5/14/22 the location charged me the Fuel Surcharge for 3 gallons. I asked why since I returned the truck with the same amount of gas. The location said that when they rented me the truck it was marked at 1/2 a tank of gas. The person at Kwik Shop showed me a printed receipt with the truck marked 1/2 tank. Since I didn't have any proof of the tank being filled to 3/8 I had to pay the extra Fuel Charge. I asked the location to print me a receipt and he refused and said he didn't have access to a printer but somehow he had a print out of my receipt from when I picked up the truck. I never received the receipt from when I picked up the truck but when I returned the truck I received an emailed receipt with the extra Fuel Charge. The air conditioner in the truck did not work and the dashboard was sticky from what appeared to by spilled soda. I will never rent from this location again and will take my business to another truck rental like Penske or Budget.David S.
Friendly, prompt service. Would definitely use this location for drop off as it was quick and easy.Leina S.
El cliente no dejó un comentario.Harminder S.
Attendant pulled wrong reservation and refused to admit error.Jorge R.