Customer Reviews for Kwik Kar of Lewisville
(U-Haul Neighborhood Dealer)

29 reviews

1299 Justin Rd   Lewisville, TX 75077

(469) 293-2670

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(469) 293-2670

1299 Justin Rd
Lewisville, TX 75077

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
5.0

Very friendly people and location 10star

MHD KHALED D. 
Rating:
5.0

Customer did not leave a comment.

ANGEL R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
3.0

Customer did not leave a comment.

RUSSELL R. 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE P. 
Rating:
4.0

Short on pads. Not notified until pick up. Notify guest in advance for shorts.

Brett M. 
Rating:
5.0

No comments. Just a question about fuel. I received 7/8 full and I returned the truck 8/8. The difference does not hurt me at all. I am just wondering what might happens because if this is the opposite I would be charged.

Jun H. 
Rating:
5.0

Customer did not leave a comment.

ROBIN C. 
Rating:
5.0

Customer did not leave a comment.

CHATAL H. 
Rating:
3.0

The truck had mechanical issues the transmission kept slipping and the engine would rev high at times when it did. There was a dolly in the back of the truck already that I didn't order. When I went to return the truck your system said that I had never placed an order for it.

Darrin B. 
Rating:
5.0

Customer did not leave a comment.

JOSE P. 
Rating:
4.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

RALPH RONALD S. 
Rating:
4.0

Customer did not leave a comment.

Cameron N. 
Rating:
4.0

The service at the location was good. Easy transition. But the truck had been smoked in, the smell was a lot, that is why I have rated things low. Additionally, the transmission kept slipping, I was worried the truck was going to die, I'm glad it made it back in one peace.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

SANTHOSH D. 
Rating:
5.0

Customer did not leave a comment.

ROSE B. 
Rating:
3.0

I left the truck at 7 PM but I was charged for extra 1 day and contract showed drop time was next day 8 AM which is wrong

Balamurugan B. 
Rating:
1.0

I have rentled vehicles from uhual many times and this location does not meet the uhaul standards. I had a 9am reservation set up, arrived and did the online check in. I proceeded to the office to inform the attendant and was told to have a seat and wait. I informed the attendant I was not there for an oil change or to get a vehicle service, I was just there to pick up a uhual and had already done the online check in. Still I was told to hang around and wait, it seemed no one at this location knew what to do about the uhual rentals. 20-30 minutes later I asked again, one attendant tells me they are short handed and I have to wait, by this time it's already close to 9:45am. At this point I am very upset since I had a 9am reservation and had already done the online check in and just needed to pick up keys, the attendant tells me that the guy that normally handles the rentals is down stairs busy and that he doesn't know how to and that I have to wait. After multiple run around a I finally get the keys, I had paid for a dolly which I had to go hunting for since there was no one to help and I did not want to wait any longer. Vehicle had only 1/4 tank so I had to pump gas before I even got on the highway. Next time I will just do my self a favor and drive to an actual uhual location to avoid this issue.

Luis C. 
Rating:
5.0

Customer did not leave a comment.

RALPH RONALD S. 
Rating:
5.0

Customer did not leave a comment.

BOBBY B. 
Rating:
5.0

Jason was great, and provided outstanding customer service!

PAUL P. 
Rating:
4.0

Customer did not leave a comment.

Dale E. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

MEGAN R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Kyle, the area field manager, went above and beyond to accommodate us when our original truck location got canceled. He saved the day!

ROBERT R. 
No reviews have been submitted for this location.

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