Customer Reviews for Kuna Caves Storage
(U-Haul Neighborhood Dealer)

548 reviews

1795 W Deerflat Rd   Kuna, ID 83634

(208) 286-1416

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 286-1416

1795 W Deerflat Rd
Kuna, ID 83634

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent

Claudia Ayon 
Rating:
5.0

Customer did not leave a comment.

Adam Miller 
Rating:
5.0

Customer did not leave a comment.

Ronnie Rager 
Rating:
5.0

Customer did not leave a comment.

Roger Beavers 
Rating:
5.0

Customer did not leave a comment.

BEN REMER 
Rating:
5.0

Was a different place that initially wanted but was a good place.

Lisa johnatakis 
Rating:
5.0

Excellent customer service at this location!

Chris Pruner 
Rating:
5.0

Customer did not leave a comment.

Linda Kennedy 
Rating:
5.0

Customer did not leave a comment.

Christopher Boyer 
Rating:
5.0

It was great. Not as great as the young man that got me set up. He was outstanding.

frank boothe 
Rating:
5.0

Kuna caves was very neat, customer service was above and beyond. Little bonus they sell handmade candles and scents at the kuna caves location so the smell is wonderful when picking up a U-Haul.

Austin Hagen 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

App wouldn't let me complete check in, so I went to the inside counter.

Shawn Jefferds 
Rating:
5.0

Amazing customer service- Cam is great

BEN REMER 
Rating:
5.0

Customer did not leave a comment.

Charles Wunderlich 
Rating:
5.0

Customer did not leave a comment.

Christopher Donnelly 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

So thankful !!! All was perfect !

Michael Poach 
Rating:
5.0

Customer did not leave a comment.

Norman Shatz 
Rating:
5.0

Customer did not leave a comment.

John Vitto 
Rating:
5.0

Love cam, he is a great guy who assisted us

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Mike Alerich 
Rating:
5.0

Everything was easy peasy. Had no problems.

diana barney 
Rating:
4.0

The truck I rented smelled heavily of cigarettes smoke to where I was choking. Putting the windows down helped somewhat but as soon as you stop it initially get in after a break from driving, it was bad. I have a strong allergy to tobacco, I didn't think it would matter. All I drove was to my house, then to a heavy equipment rental place and back home twice, one to rent and one to return. Then I drove it back to the storage place to drop it off. As soon as I got home, I got really sick, still sick, like an allergic reaction. It started right after dropping the heavy equipment back off and on my way back home. Within 30 minutes of getting home after returning the truck it hit me like a brick wall. My nose won't stop running, I have a constant headache, my voice is raspy, dry throat, lungs feel tight to where I can't take a deep breathe without coughing, my stomach hurts, fatigue, etc. I don't mind the location but there needs to be a warning about the steering smell of cigarettes for everybody who is looking to rent that truck. For those who don't smoke, they shouldn't rent it. Whoever rented it before me ruined it because you'll never get that smell completely out and the truck only has 8K miles, and the antenna was missing. I didn't notice at first because I rented it at midnight but it's gone. You can still pick up some stations here and there.

Tristan Roberts 
Rating:
3.0

I did an after hours drop off. I don’t know if the uhaul app wasn’t working or if there was a poor signal, but it took an hour to fulfill all the requirements for the after hours return. Don’t advertise that it will be 15 minutes when it isn’t.

CHERYL DEFRENZA 
Rating:
5.0

Excellent and easy! Very friendly service! Super clean lobby. Great equipment. The one to go to for sure.

David Didonato 
Rating:
5.0

Customer did not leave a comment.

Jason Ryder 
Rating:
5.0

Great location and staff is awesome!

Travis Walker 
Rating:
5.0

My experiences with u-haul have always been great ones.

chris beckwith 
Rating:
4.0

Customer did not leave a comment.

Yo Saithavy 
Rating:
5.0

We had great service at Kuna Cave Storage. Cam was so helpful, and took great care of our needs.

Lynne Jester 
Rating:
5.0

My experience was nothing less than perfect. Don't know what else to say.

RICK HJELM 
Rating:
5.0

Customer did not leave a comment.

Hollie Sullivan 
Rating:
5.0

Customer did not leave a comment.

Lane Brooks 
Rating:
5.0

Customer did not leave a comment.

PABLO DANIEL SORIANO GARCIA 
Rating:
5.0

Customer did not leave a comment.

Sebastian Chifor 
Rating:
5.0

Customer did not leave a comment.

CAMERON CHRISTON 
Rating:
5.0

Customer did not leave a comment.

ANDREW TWARDUS 
Rating:
5.0

The gentleman that checked us in was very professional an helpful, we returned the big u haul, then rented a pickup, an he was great, even called an made sure things where good or if we wanted it for another day, thank you our moving experience was smooth thanks to u haul.

scott hooper 
Rating:
5.0

Customer did not leave a comment.

Reymundo Navarro 
Rating:
5.0

Customer did not leave a comment.

Marty Smith 
Rating:
5.0

Customer did not leave a comment.

CORY MOONEY 
Rating:
5.0

Excellent above and beyond

ROBERT KITTERMAN 
Rating:
5.0

Great customer service, cam is amazing and has always been here for us!

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Josu Amuchastegui 
Rating:
5.0

Very friendly and helpful. I would definitely recommend this location to anyone moving to or from Idaho!!

Christy Stevens 
Rating:
5.0

Cameron, took care of my needs and in a short time had me on my way. It was even on a Saturday. Thank you Cameron. A shout out to Crystal - Traffic Control person in Boise. She told me just what to do to take care of an issue I had with the truck. Thank you Crystal.

Dave Bricker 
Rating:
5.0

Cameroon was a nice young man 👨🏿 clean location, great people and very laid back.

Josu Amuchastegui 
Rating:
5.0

Cam was very helpful!

Charles Babiarz 
Rating:
5.0

Customer did not leave a comment.

Forrest Schumacher 
Rating:
5.0

Please see above! :-)

Jeff Franklin 
Rating:
5.0

Not much !! 😊

Thomas Degrio 
Rating:
5.0

Customer did not leave a comment.

Christine Stendel 
Rating:
5.0

The staff at Kuna Caves have to be the friendliest and most helpful I've ever encountered. The reservation was easy, and I have to make a few changes and they were happy to adjust as needed. I was a little late in picking up the trailer and they called to make sure I was still coming and would stay a little late if needed to meet my needs. Customer service at it's best.

RICK HJELM 
Rating:
5.0

Customer did not leave a comment.

Linda Bresch 
Rating:
5.0

Customer did not leave a comment.

Jeff Spriet 
Rating:
5.0

Customer did not leave a comment.

ron cordes 
Rating:
5.0

This was a great overall experience. I was impressed with the helpfulness, friendliness, and ease of everything! Thank you!

Lindsey Varrati 
Rating:
5.0

Cam, like always did a wonderful job! Inoki has a great crew!

Josu Amuchastegui 
Rating:
5.0

Good stuff 😃

Jeff Franklin 
Rating:
5.0

Customer did not leave a comment.

Shaun Wilson 
Rating:
5.0

Customer did not leave a comment.

Robert Pierce 
Rating:
5.0

Excellent customer service, very flexible with me due to having date changes. Thanks for your help.

TODD JULIUS 
Rating:
5.0

Customer did not leave a comment.

Diana Gilham 
Rating:
5.0

Customer did not leave a comment.

tony aguilar 
Rating:
5.0

Customer did not leave a comment.

Kevin Sanassarian 
Rating:
5.0

I have been coming here for my rentals. The service has been great, Cam and Shelly will take good care of you. Great place to get a storage unit, clean and secure!

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Rick Jurries 
Rating:
5.0

Cam is an amazing asset, I wish there were more people like him out there. Great customer service!!

Josu Amuchastegui 
Rating:
5.0

Great customer service

Norman Shatz 
Rating:
5.0

Customer did not leave a comment.

Anthony Holbrook 
Rating:
5.0

Cam was great

John Vitto 
Rating:
5.0

Customer did not leave a comment.

Paul Renberg 
Rating:
5.0

Very helpful staff. Couldn't have been better.

Lonnie Johnston 
Rating:
5.0

Customer did not leave a comment.

louise Schultz 
Rating:
5.0

Customer did not leave a comment.

Dave Limesand 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Hartung 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Hartung 
Rating:
5.0

Customer did not leave a comment.

frank emery 
Rating:
5.0

Great customer service!

Brenda Owens 
Rating:
5.0

I had to rent a pickup truck on multiple days and a trailor for a one way trip. The guys there made the rental process easy and helpful. I would give my recommendation. I also think the facility that I returned the trailor to was a easy process.

Patrick Adams 
Rating:
5.0

Customer did not leave a comment.

Donald Piatt 
Rating:
5.0

Cameron was very courteous and helpful. Made the pick up and drop off process very easy.

Eugene Tyshkevich 
Rating:
5.0

Very helpfull.

Kuna Storage 
Rating:
5.0

Customer did not leave a comment.

ethan smith 
Rating:
5.0

Customer did not leave a comment.

Beverley Arnold 
Rating:
5.0

Customer did not leave a comment.

TUCKER OWENS 
Rating:
5.0

Customer did not leave a comment.

James Jackson 
Rating:
5.0

quick effecient friendlu

allan rockwell 
Rating:
5.0

No wait he was there immediately and checked out quick.

Robert Miller 
Rating:
3.0

I did an online return.

Steve McNeill 
Rating:
5.0

Cameron was super nice and helpful answering all my questions as well as the best place to drop off my junk. Thanks, Cameron.

Troy Lundquist 
Rating:
5.0

Polite and efficient service. Would recommend!

Frank Lednicky 
Rating:
5.0

Cam was so helpful. I appreciated everything about my experience with this location and it's service.

Kris Fosness 
Rating:
5.0

Customer did not leave a comment.

Christo Saunders 
Rating:
5.0

Cam and Inaki were great at helping me out

Josu Amuchastegui 
Rating:
5.0

Customer did not leave a comment.

Kenneth Whitlock 
Rating:
5.0

Cam was amazing, he really helped us out.

Treva Taylor 
Rating:
5.0

Cam did an amazing job and the truck was rented clean with no issues

Josu Amuchastegui 
No reviews have been submitted for this location.

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