Comentarios de los clientes para Krum Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Krum Self Storage

Clasificación general:

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Michael S. | Overall Experience |
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The young lady, Kasey that runs the office is very nice and helpful. If I need storage again I’ll definitely come back to here.

Diana U. | Overall Experience |
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Not only was my vehicle safe and secure, the cost was reasonable. Staff was courteous and knowledgeable.

DONNA S. | Overall Experience |
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Cassie is awesome. She is a gem to your company. Been there 3 years and she was by far the best!!!!

Paul S.
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nothing everything was perfect...Casey was most helpful

Jordan J.
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This location was great! Super friendly, super helpful. I would highly recommend to anyone in need of U-Haul equipment or supplies.

John O.
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El cliente no dejó un comentario.

Edward R.
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El cliente no dejó un comentario.

Michelle W.
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Casey was so helpful and kind!

DANIEL S.
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El cliente no dejó un comentario.

DOUGLAS G.
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El cliente no dejó un comentario.

D'Ana S.
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Check in and and check out of the rental was made a breeze, thank you!

Sabina R.
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El cliente no dejó un comentario.

Leah S.
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Make sure there's gas in the vehicle. Make sure it's clean.

Michael S.
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No improvement needed. Great experience

Chelsey N.
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Was in the middle of nowhere. Didn't like the after hours drop off. Wish people where able to be there in person.

Wade J.
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El cliente no dejó un comentario.

Cody C.
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El cliente no dejó un comentario.

Barbra K.
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Friendly, professional and efficient.

Michael L.
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El cliente no dejó un comentario.

Bobby T.
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El cliente no dejó un comentario.

Minnie T.
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If all their customers get the same service as we did, there is nothing that can make things better. Very Satisfied with both locations.

ANTHONY F.
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All good there also

Stephen B.
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Couldn't be better.

Billy K.
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Krum Texas location is great! It does need improving. It does need a medal.

Kristi C. | Reservation |
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Wet nice storage area. We were very pleased with the area and up keep. We discovered that we did not need a storage area after all but they were very accommodating.

Riley B.
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El cliente no dejó un comentario.

Jeffrey S.
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A little off beaten path but still easy enough to get to the location. Very clean location and the staff were very helpful in getting us checked in and on our way in just a matter of minutes. If in the area and don't want to deal with traffic in Denton, TX then I'd definitely recommend heading to Krum, TX which is just a few minutes drive away and visit the Krum Self Storage.

Randall B.
Clasificación:

I called the 800# when I reached my destination city to inquire about a drop off location and Kyle the rep was a complete failure for the U-Haul brand. Made a 5 minute call (did it last month) take almost an hour. Once we were transferred to the last rep she was very knowledgeable and handled the situation quickly.

Debra V. | Reservation |
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Great customer service very attentive

Debra V.
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El cliente no dejó un comentario.

Rebecca M.
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El cliente no dejó un comentario.

Tagen M.
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Not really sure where to park

JOZSEF D.
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Friendly service

Jadie M.
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I dropped my trailer off before they opened and they processed it efficiently. This place is well run and efficient.

Stephen R.
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Friendly, professional customer service!

James F.
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Awesome experience. Great and personable staff

Jadie M.
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El cliente no dejó un comentario.

Steven R.
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El cliente no dejó un comentario.

Jerald C.
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I ordered 48 moving blankets but they were not in truck when I picked up. I had to send someone back at 9 am to get the movers blankets when store opened. Which delayed my move.

W. J. J.
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El cliente no dejó un comentario.

Timothy P.
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El cliente no dejó un comentario.

Jeff G.
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El cliente no dejó un comentario.

robert C.
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El cliente no dejó un comentario.

CHRIS D. | Overall Experience |
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With the exception of rodents going into my storage and chewing my belongings the staff was great.

CALVIN P. | Overall Experience |
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I used this storage facility for over a year and it's always been clean. The staff on hand are very attentive to your needs. It is located off major state highway and acessable anytime.

RICHARD W. | Overall Experience |
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I and my sister were so grateful that Krum Self Storage was available, on short notice back in 2012, as a place where we could store our parent's belongings. Thank you for your excellent service.

GINO C. | Overall Experience |
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Our RV was broken into 3X. Police reports were filed. Losses in the thousands. Batteries, propane tanks, etc. stolen; structural damage & personal loss. Ownership only offered 1 month free: $38.00

Kimberly W.
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Everything went very well.

Doreen L. | Overall Experience |
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Associate onsite was proficient and friendly

GLENDA H. | Overall Experience |
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Had no problem. we

Monica M. | Reservation |
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They made checking in and obtaining my unit number so easy. I was not going to be able to make it there in time after work and they let me do it all over the phone. Great location in krum.

Thomas B.
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El cliente no dejó un comentario.

ashley V.
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Everything was good .. but when I booked the y-haul the person didn't leasspcr to what I needed at all ! And Thr location to pick up ended up being switched on me last minute! Luckily the guy where I picked it up was nice and knowledgeable !

william G.
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Great to deal with

Marissa H.
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El cliente no dejó un comentario.

Shelba C.
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El cliente no dejó un comentario.

Ken K.
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El cliente no dejó un comentario.

Sharon F.
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Easy drop off after one phone call to let them know we were coming.

Branon T.
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I was charged $8.50 refueling charge for no reason. The employee that checked in my truck argued with me for more than 20 minutes. He said I wasn't completely to 7/8 full my pictures show I clearly was. I will be making a phone call to U-Haul requesting my $8.50 be refunded. I have pictures I can show and prove I refuled the truck to the proper level. Thanks

Bonny H.
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El cliente no dejó un comentario.

NEIL S. | First Impressions |
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Site manager Ken was very helpful and answered all questions, facility was clean and organized.

MICHAEL B.
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El cliente no dejó un comentario.

douglas S.
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Person was very helpful and very nice.

Robert M.
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El cliente no dejó un comentario.

GLENN E.
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I appreciated their friendly customer service oriented approach.

JOSEPH M C. | First Impressions |
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Excellent service by the property manager. We were driving from San Antonio and we we were not going to make it before closing time. She waited past 30 minutes for us. Very helpful.

James J.
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Lori , you and your Husband are a Great Team , I have Rented from U-Haul many times and have had some REALY Bad experiences and wonder why I keep coming back , people like YOU are the reason . Keep up the GREAT work , you make moving a lot easier !

DONNA P.
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El cliente no dejó un comentario.

PEGGY H.
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El cliente no dejó un comentario.

Derek S.
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El cliente no dejó un comentario.

MARSHALL E.
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None

Deborah P.
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El cliente no dejó un comentario.

Shawn W.
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El cliente no dejó un comentario.

GLENN E.
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The service at this facility is excellent. All the staff members are extremely friendly and helpful, and they assisted me with both the equipment return and setting up an appropriate storage unit. I'm very thankful I came to this facility.

Glenda H.
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It is great don't need to do anything

ROBERT W.
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Needed help loading and unloading and the group she got to help did a fantastic job cutting my time to load and unload in a third. Thanks.

Cody C.
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El cliente no dejó un comentario.

Juan G.
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Next time have the truck at the location promised and not have me drive from one location to another. And please also have me drop the truck off at the storage location and not have to unload in a storage yall gave me in one location and have to drop the truck off at another location please then still charge me for being 1/16 under fuel after driving an extra 30 miles.

Bradley G.
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El cliente no dejó un comentario.

brandon H.
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El cliente no dejó un comentario.

Marcy K.
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El cliente no dejó un comentario.

LR H.
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El cliente no dejó un comentario.

DEBORAH R.
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Great customer service.

Phyllis P.
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Laurie and Travis are caring and knowledgeable. Trust is a huge factor and we trust them with our possessions!

Deral W.
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Keep your word.that usually works.

Tye F.
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El cliente no dejó un comentario.

WAYNE V.
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Lori, THANK YOU for all your support! Excellent!

saul C.
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They made us feel so comfortable being there they treat us with kind and respect.

Jennifer K.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Jamal S.
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El cliente no dejó un comentario.

Terry D.
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Very friendly staff, dependable, informative

Joseph A.
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Very helpful and nice!

KIMBERLY M.
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Excellent customer service at this station!!!!

Gale S.
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They had the trailer I wanted ready to go, helped me hook it up, and helped me unhook on my return. Great service.

ED W.
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El cliente no dejó un comentario.

LAURIE J.
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El cliente no dejó un comentario.

delinda R.
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El cliente no dejó un comentario.

Evan K.
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El cliente no dejó un comentario.

Lou B.
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Only frustrating part was we initially reserved the truck at the main u-haul facility in Denton on I 35 which was two blocks from our destination. However had to drive 15 miles Krum location for pick up. The Krum site was fine just not very convenient.

MACKENZIE L.
Clasificación:

The people at this storage/uhaul facility go above and beyond to help. They are truly amazing and I will recommend them any chance I get.

Stephen M.
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The people were very knowledgeable and thorough, checking all of the lights, making sure the brake chain was shorter than the other two chains, etc. VERY good service, good inspection of trailer before and after use,

Ripley M.
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El cliente no dejó un comentario.

james Y.
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El cliente no dejó un comentario.

david F.
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Great friendly service.

shawn D.
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Out in the boonies, but was greeted nicely.

RAVIN G.
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El cliente no dejó un comentario.

calvin P.
Clasificación:

Very helpful. A clean organized facility. The staff on duty was extremely helpful and made returning the truck a breeze. I will be recommending this rental facility due to the staff and easy location. Julie Patterson really stood out as an employee dedicated to making sure everything went well and made sure all paperwork and charges were correct. A true asset and should be recognized for her dedication to customer service.

ROY W.
Clasificación:

El cliente no dejó un comentario.

RICHARD P.
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More available trailers. There were 2 auto dollys and no other trailers or trucks when I dropped the trailer I had rented.

Dennis R.
Clasificación:

this was a quick, last minute rental decision - I was lucky to be able to book via your mobile app - arrived at location close to closing time and the guy running the place was very helpful and made sure I was comfortable with the truck before I left

CAROLYN L.
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Julie and Randy were wonderful!!

PAUL S.
Clasificación:

Very helpful and professional

Christian D.
Clasificación:

El cliente no dejó un comentario.

DAVID R. | First Impressions |
Clasificación:

Randy is extremely nice and the facility is very clean and maintained well.

No se han enviado comentarios para esta ubicación.

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