They waited a day to check my truck in. The guy at the counter didn't speak English very well. And nowhere to park the truck, except for a block away.
Mark K
Customer Reviews for Krispe Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service person I spoke with at this location was very friendly and quick to respond to questions. The location of the store, however, is the reason I gave the rating I did. It is terrible as it is on a very busy main road and there is no designated parking spots so I had up park alongside a road. In addition, there were several individuals standing around in a group outside the store smoking what appeared to be illicit drugs which made me very uncomfortable. Many people were streaming in through the store as I waited to pick up the keys and three of them did not have enough money to pay for their alcohol and they asked me to help pay. I will not return to this store for future rentals.
Megan PI can say best place near me to rent uhaul straight quick and easy in and out
shovik swe’re very quick and prompt to explain and will say they are best uhaul near me on broadway everett,wa used them first time and had a good experience !!!!
shovik sPoor communication.
DAVID PThe merchant was not helpful and told me to go on line which I was having problems already and never got a code then he told me to go to the uhaul up the street I got the worst run around and never got my truck until 5 when I had my reservation at 3:30 it took me that long to finally get it I very much thank the lady that works at the storage express on Rucker she helped me with everything. I give her many thanks I will only rent from that location ever
JILL PTook over an hour and a half once I arrived to actually check out the truck. This was after many calls to actually get the truck rented. The only way I could actually get a hold of someone was to ‘fake’ a rental so I would get a call back. I’ll never use u-haul again. Terrible!
kevin bI always get fucked in regards to the insurance & am NOT HAPPY ABOUT THIS!!! I don’t want the fucking insurance...
MARY PMileage rate, could be reduced based upon time needed for use. I pay the exact same to rent 3 hours as I would to rent for 24 hours. Next time I rent and only need for 3 or for hours, I will rent for 24 hours and just park at my house, it cost the exact same.
James H