Customer Reviews for Knorrs Marathon
(U-Haul Neighborhood Dealer)

2,224 reviews

208 Mansfield Blvd   Carnegie, PA 15106
(At intersection of Mansfield Blvd and Broadway at the Marathon Gas Station)

(412) 276-2689

Office Hours

  • Mon-Sun: 8 am–7 pm

Services at this Location:

Contact Us

(412) 276-2689

208 Mansfield Blvd
Carnegie, PA 15106
(At intersection of Mansfield Blvd and Broadway at the Marathon Gas Station)

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Made moving a pleasure. Loved the truck and Really appreciated the attendants who were so much help.

bonnie wilson 
Rating:
5.0

I was very happy with my experience.

devan dudley 
Rating:
5.0

Customer did not leave a comment.

Frank Civitarese 
Rating:
5.0

Customer did not leave a comment.

Ryan Haid 
Rating:
5.0

Customer did not leave a comment.

david godwin 
Rating:
5.0

Excellent service! Very helpful staff.

mona mattson 
Rating:
5.0

Customer did not leave a comment.

Greg St. Clair 
Rating:
5.0

Jessica was helpful and professional.

Michelle Prentice 
Rating:
3.0

Didn’t like how she was helping other customers while I was trying to get my truck. Dispatch process took so long.

Shreekunj Patel 
Rating:
5.0

Perfect customer service and nice vehicle. Thanks

Javier ArellanoLopez 
Rating:
5.0

Customer did not leave a comment.

Deaven Berry 
Rating:
3.0

Truck was very dirty inside. No onsite parking. Reserved mats / blankets to wrap furniture.....didn't realize until I got to the storage unit -- none were included. Have to park either someone on the street or recommended in another store's parking lot and might not be the safest place to leave a car for the day. Person doing the paperwork onsite was very nice though.

Andrew Pulkowski 
Rating:
5.0

Nothing everything was excellent. The people were very nice and helpful. I will be back again.

David Murphy 
Rating:
5.0

Staff at site were very courteous AND efficient!

Ronald Kalnas 
Rating:
5.0

Customer did not leave a comment.

Jennifer Wilkes 
Rating:
5.0

Customer did not leave a comment.

Joan Wineland 
Rating:
3.0

Customer did not leave a comment.

farhad shaker 
Rating:
5.0

Customer did not leave a comment.

DAVE PAOLICELLI 
Rating:
5.0

Customer did not leave a comment.

Sirshendu Mukherjee 
Rating:
4.0

Too many miles, misaligned equipment and the headlights shined sideways

Nicholas Seibel 
Rating:
5.0

Customer did not leave a comment.

bob crook 
Rating:
4.0

All good. Thanks,

Sean Wroblewski 
Rating:
5.0

great and quick service. Everyone working there was very helpful and hard working. I recommend filling out your information online before getting there, it makes the prosses way faster.

ERIC ANTKIEWICZ 
Rating:
4.0

Customer did not leave a comment.

Steven Burdette 
Rating:
5.0

Awesome service at the Carnegie PA U-Haul. Highly recommend if want friendly and quick service from great employees there 👍. Never had a problem of all the times I had used U-Haul throughout the years at this location 😁. Thank you Carnegie PA!

Louis Mehlmauer 
Rating:
5.0

Customer did not leave a comment.

Lou Kamicker 
Rating:
1.0

Customer did not leave a comment.

Albert JONES 
Rating:
5.0

As I have used rentals many times in the last 10 years I can recommend the retail outlet for Uhaul products There is no area I see to change

Ernest Webb 
Rating:
5.0

Both people working The counter were exceptional that day. Excellent people skills. Kind. Friendly and knowledgeable. Made sure I understood everything before I left. On return. They were great too. Definitely would use that location again Ty

Elizabeth Lepore 
Rating:
5.0

The woman working was friendly and very helpful.

Sarah Drnjevich 
Rating:
4.0

Customer did not leave a comment.

jennifer black 
Rating:
5.0

Customer did not leave a comment.

Joseph Costanzo 
Rating:
3.0

Customer did not leave a comment.

Miranda OConnor 
Rating:
5.0

Thank you so much for the great service!!

Amber Smith 
Rating:
5.0

Both staff members I interacted with did a wonderful job of explaining everything and getting me on my way. They had good suggestions for nearby parking and being setup in a gas station is super convenient for returning the truck.

Kyle Klauscher 
Rating:
4.0

Customer did not leave a comment.

Christine Vitale 
Rating:
5.0

The Rep at the rental facility was great.

Gene DiSanti 
Rating:
5.0

Customer did not leave a comment.

Sherry Harkins 
Rating:
5.0

Customer did not leave a comment.

John Yaros 
Rating:
1.0

Customer support was very rude and condescending when I was trying to explain my problem.

Matthew Bissert 
Rating:
5.0

Customer did not leave a comment.

Cheri Gregory 
Rating:
5.0

Customer did not leave a comment.

David Cooley 
Rating:
5.0

Super friendly and prepared. Quick digital confirmation and payment. Could not be more satisfied with experience.

Amy Krug 
Rating:
5.0

Great customer service!!!

DAN FONNER 
Rating:
1.0

My rating has nothing to do with the "location" of the pickup, and in fact, the lady working at this location was very helpful and I'm not sure if I could complete my rental process without her help. I'm giving this a single star because of how awful the experience of using your app for the check-out/check-in process was. The app kept having problems, connecting to the internet, using the camera, or just pulling up information. I got stuck on blank screens multiple times without any error messaging to even communicate what's wrong. Ultimately, I wasn't even able to properly check the vehicle back in, and if it wasn't for the gas-station attendant's help, I'm not sure what I would have done. Fighting your terrible app has also cost me at least an hour of my time, making it a stressful, rushed experience. I will thing twice before using or recommending your rental services again if I can find an option where I don't have to use a broken app.

MICHAL KSIAZKIEWICZ 
Rating:
4.0

Customer did not leave a comment.

Anthony Seaton 
Rating:
4.0

kudos to the staff. They are amazing. That was my first time taking the rental truck from U-haul and I was bit worried, but the representative helped me in the signing process, explained me everything and that was a very quick and easy process. At the time of returning the truck, another representative came out from the office as soon as I reached in the parking, validate and verify the truck and gas level and other stuff, explained me the amount I owe based on my distance and within 5 mins I was all set!! Really nice experience.

Milind Bhor 
Rating:
5.0

Customer did not leave a comment.

gino gasbarro 
Rating:
5.0

After we got the truck loaded it wouldn't start. The moving helpers helped my son get the truck to start. My son said that it sounded like the starter was going bad.

Melanie Cooper 
Rating:
4.0

Customer did not leave a comment.

JAY MAZURKIEWICZ 
Rating:
5.0

Customer did not leave a comment.

ED SUTTON 
Rating:
5.0

Great customer service!

Candy Crait 
Rating:
5.0

Truck was ok.

William Merriam 
Rating:
5.0

They take good care of their rental customers

William Snodgrass 
Rating:
5.0

Knorrs is always great to work with. They are quick, courteous and always get me what I need. A few notes on the truck (because I was tired and forgot to tell them): 1. The Aux jack seems to have something jammed it it and doesn't work. 2. The windshield wipers need replacing. 3. The outside passenger door handle loose.

Ian Scully 
Rating:
5.0

ggreat customer service...

George Bezek 
Rating:
5.0

Make sure you keep the same two people who I dealt with.

Carl Smith 
Rating:
5.0

I was very pleased with the location and with the vehicle I rented.

Shawn FitzGerald 
Rating:
5.0

Everything went smoothly

CHARLES PROVENZANO 
Rating:
5.0

Truck was old and hard to drive on the highway

Leslee Keenan 
Rating:
5.0

Customer did not leave a comment.

Thomas Smith 
Rating:
5.0

Well organized and quick processing.

James Hicken 
Rating:
5.0

Customer did not leave a comment.

Holly Robinson 
Rating:
5.0

Customer did not leave a comment.

LOIS HILDABIDLE 
Rating:
4.0

Customer did not leave a comment.

DANIEL HARRIST 
Rating:
5.0

Very helpful in extending the rental. I was very pleased, friendly staff

elionor cruz 
Rating:
5.0

Do the walk around vehicle inspection on site.

Cindy Misner 
Rating:
5.0

Customer did not leave a comment.

Andrew D Stromberg 
Rating:
5.0

Customer did not leave a comment.

JOSEPH Dodaro 
Rating:
5.0

Customer did not leave a comment.

Kheir Mugwaneza 
Rating:
5.0

the U-Haul attendants at this location were very helpful.

Nora Perkins 
Rating:
5.0

Counter agents were very friendly and helpful. The truck was clean and ready for us when we got there. Entire process was smooth and easy.

Phil Brind'Amour 
Rating:
5.0

Customer did not leave a comment.

Carolyn Glad 
Rating:
5.0

Other than a slight delay in confirming my identity at mobile pick up, the experience was great. The location was very friendly, professional, and helpful, and the van was very easy to use and in great shape. I would definitely recommend this location and U-Haul overall.

Christy Masco 
Rating:
1.0

Customer did not leave a comment.

Regina Badger 
Rating:
5.0

Customer did not leave a comment.

JoAnn Ferraiuolo 
Rating:
5.0

Customer did not leave a comment.

Destiny Kolb 
Rating:
5.0

Customer did not leave a comment.

Auderley Ebanks 
Rating:
5.0

Very nice staff

Matt Hogue 
Rating:
5.0

Customer did not leave a comment.

Brayden Brosky 
Rating:
5.0

Customer did not leave a comment.

richard gilardi 
Rating:
5.0

Nothing. Perfect experience

gary froelich 
Rating:
5.0

There wasn't any problem with the transaction at all and the female worker that helped me through it was outstanding. Overall it was a great experience and I can highly recommend the Knorrs Marathon location.

Michael Chamberlain 
Rating:
5.0

Customer did not leave a comment.

Brian Hermiller 
Rating:
5.0

Nothing, the staff was excellent 👌

Derrick Fisher 
Rating:
5.0

Customer did not leave a comment.

Loriann Gauger 
Rating:
3.0

Customer did not leave a comment.

Marcy Spinos 
Rating:
5.0

Knorrs staff if the best and they always are so helpful and ready to help.

JAMES SANTUCCI 
Rating:
5.0

The woman who assisted my was very helpful and friendly.

paula howe 
Rating:
3.0

Uhaul was filthy in the cab. The passenger door had to be slammed to get it closed all the time. Sounded awful like it was going to break down. Was not well maintained.

Kati Ault 
Rating:
5.0

No improvements needed. The service was very courteous, professional and prompt. Keep up the good work.

Michael Cozza 
Rating:
4.0

Customer did not leave a comment.

nick bayer 
Rating:
5.0

Customer did not leave a comment.

MIRALA DURATOV 
Rating:
5.0

Knorrs was great! Staff was very friendly and helpful and was perfect compared to the pickup location.

Jonah Schriver 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
5.0

Customer did not leave a comment.

Susan DiCocco 
Rating:
5.0

Great place to rent a U-Haul truck. Service is always professional and efficient.

John Sandala 
Rating:
4.0

The U-Haul van should have been cleaned before a new customer picks it up

Soheli Das 
Rating:
5.0

Perfect and very easy, thank you!

Cevdet Uygur 
Rating:
4.0

Customer did not leave a comment.

QUENTIN CANNON 
No reviews have been submitted for this location.

Additional Services at this Location

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