Customer Reviews for Kittods Mobile Detailing LLC
(U-Haul Neighborhood Dealer)

120 reviews

2024 Jefferson Hwy   Fishersville, VA 22939

(540) 447-5143

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 6 am–9 am
  • Sun: Closed

Services at this Location:

Contact Us

(540) 447-5143

2024 Jefferson Hwy
Fishersville, VA 22939

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 6 am–9 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gary H 
Rating:
5.0

Great friendly service

Robert S 
Rating:
4.0

Customer did not leave a comment.

John S 
Rating:
5.0

Everything was great! Pickup and drop-off were smooth. I highly recommend Kittod’s.

Jessica M 
Rating:
5.0

Again very friendly and helpful.

tony p 
Rating:
5.0

This location is fantastic and is the only one I prefer to do business with. The owner is very nice and quickly processes my rental every time.

Roger S 
Rating:
5.0

Keep my location where I contracted and do not change to another location and different equipment than I need.

William R 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Tori M 
Rating:
5.0

Customer did not leave a comment.

Susan J 
Rating:
5.0

Customer did not leave a comment.

Gabbie J 
Rating:
3.0

Customer did not leave a comment.

Shameka C 
Rating:
5.0

Chris is very accommodating every time I need a rental. He even met me on a Sunday (when he is closed) to allow me to pick up a trailer. Thx Chris!

Mike S 
Rating:
5.0

Customer did not leave a comment.

Bruce H 
Rating:
5.0

Customer did not leave a comment.

TIM T 
Rating:
5.0

They were very professional and very helpful. We would definitely do business with that location again.

FRANKLIN'S C 
Rating:
3.0

Customer did not leave a comment.

David F 
Rating:
5.0

Customer did not leave a comment.

Ronald W 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

Outstanding last-minute service and help. I could not be happier

Kevin B 
Rating:
5.0

There is nothing that needs improving.

Craid C 
Rating:
5.0

Customer did not leave a comment.

Earl K 
Rating:
5.0

Customer did not leave a comment.

Steve E 
Rating:
5.0

Customer did not leave a comment.

ANNE W 
Rating:
5.0

Customer did not leave a comment.

JAMESMATTHEW S 
Rating:
5.0

Customer did not leave a comment.

Wallace M 
Rating:
5.0

Continue the great work. The truck performed like a brute. Got the move done on a budget. Also, your work looks like you do great detailing. I hope you make a custom four wheeler sometime.

Neil M 
Rating:
4.0

Drop off after hours. Saw no one.

JAY C 
Rating:
5.0

Everything works easily , smoothly, and efficiently for the customer. Chris does an outstanding, friendly, pro job! Bill Rodgers, Waynesboro, Va

William R 
Rating:
2.0

Place was not opened when we dropped off the truck and trailer. Someone could have easily stolen the trailer as it is not locked to the truck. Also, the key drop box could easily have been broken into allowing for the trucks to be stolen.

Randolph C 
Rating:
5.0

amazing customer service!

Christina M 
Rating:
4.0

This is a small location, but still easy to use. For drop-off, the lot is very open and clear on the left side. The Owner was not present during usual business hours, perhaps because I arrived earlier (9AM) than my scheduled afternoon time. Another employee on site could not receive the truck but said the owner would be back "soon". I did not wait. The mobile check-in was easy and straight-forward.

Bill E 
Rating:
5.0

I could not be more pleased with Kittods' help and ease in doing business with them for my U-Haul rental.

Penny F 
Rating:
5.0

Customer did not leave a comment.

Jim B 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

Melissa W 
Rating:
3.0

Customer did not leave a comment.

Spencer S 
Rating:
5.0

I can't see anything that would need to be improve . You couldn't ask for A better place. This location takes care of their customers . They were the ones that made you feel comfortable in a time of need . In my eyes they are number one...

Barry B 
Rating:
5.0

Customer did not leave a comment.

dennis s 
Rating:
5.0

Since I arrived, it didn't take me long to greet me, ask me, how could you help me very courteously, Thanks.

JONATHAN V 
Rating:
2.0

I do not have a smart phone. The check-in was completely done by smart phone because the location had no attendant. Just by chance my ride home had his smartphone. Otherwise it would have been a big problem for me.

Gregory G 
Rating:
5.0

Don’t need improving. Customer service was excellent.

Brenda H 
Rating:
5.0

Customer did not leave a comment.

Briana S 
Rating:
1.0

Brakes on truck where shot truck roof leaked which soaked alot of my stuff. And truck didn't want to start back when turned off.

Gary M 
Rating:
5.0

Friendly and courteous personnel. Great customer service.

Modesto D 
Rating:
5.0

Customer did not leave a comment.

Steve E 
Rating:
5.0

Customer did not leave a comment.

Darrell N 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Customer did not leave a comment.

Mike S 
Rating:
5.0

Customer did not leave a comment.

Barry B 
Rating:
4.0

Customer did not leave a comment.

Guillelivecom N 
Rating:
5.0

Customer service was excellent. Everything was done as promised. Would highly recommend.

Larry B 
Rating:
5.0

Customer did not leave a comment.

Ryan V 
Rating:
5.0

Chris was awesome, simple in and out!

Susan S 
Rating:
5.0

Customer did not leave a comment.

Mike S 
Rating:
5.0

Great location, friendly service. Highly recommend

Cody R 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

Keep up the extraordinary professionalism. Great customer service.

Juan M 
Rating:
4.0

Customer did not leave a comment.

Sean A 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
4.0

Customer did not leave a comment.

Wanita M 
Rating:
5.0

When I called around town there were no uhauls available in such a short notice. But when I called Kittods they had a truck that day and the perfect size that I needed. Very quick and easy to rent. Very much appreciated!! Thanks again, Kitty Monterrozo

KITTY G 
Rating:
5.0

Customer did not leave a comment.

Denise S 
Rating:
4.0

The wrong vehicle keys were placed in the box for my rental. Had to engage Uhaul and create a brand new reservation over the phone. Not ideal.

ROBERT H 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Ron S 
Rating:
5.0

I know they have no way of knowing when I drove the vehicle, but of the 120 miles that I put on it, only 40-50 were on the weekend, but because I rented it on a Friday (I returned it the following Wednesday afternoon), it made all the miles the weekend rate. Again, they have no way of knowing, but it was a little frustrating.

MERETTA H 
Rating:
5.0

Customer did not leave a comment.

Calvin L 
Rating:
4.0

Have the correct key, to the assigned truck available after hours. Tired texting the number on the building sign, no response. Took 1hour to talk to someone at uhaul to correct the error.

Kirk H 
Rating:
5.0

Your associate Simone is thoroughly professional and courteous, and utterly charming, even at 7:00 am on a Saturday! And unlike the last place from which I needed to rent a vehicle - who charged me for an extra day I didn't use and didn't ask for - the actual price came out slightly lower than the estimate. What a pleasure doing business! We'll be back!

John H 
Rating:
5.0

Customer did not leave a comment.

TYLIEASHA W 
Rating:
3.0

Truck was dirty. Found trash and a dead frog in the truck.

Keisha W 
Rating:
4.0

Customer did not leave a comment.

Marilyn L 
Rating:
5.0

Customer did not leave a comment.

Walter C 
Rating:
5.0

Customer did not leave a comment.

Nicole S 
Rating:
5.0

Nothing. The service was top class. We would use this location for all our hauling needs.

TERRI W 
Rating:
5.0

Customer did not leave a comment.

Piyashi P 
Rating:
5.0

Customer did not leave a comment.

Walter C 
Rating:
5.0

Customer did not leave a comment.

Ian B 
Rating:
5.0

Customer did not leave a comment.

Jose R 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
3.0

I waited 20 minutes for approval to take my truck. Would like to see this quickened in the future

Krystian R 
Rating:
5.0

Customer did not leave a comment.

lesli p 
Rating:
5.0

Extremely professional, courteous and helpful.

Stephen O 
Rating:
4.0

Just needs to fix the one racket it was very rusty and didn't work properly

barbara d 
Rating:
5.0

Customer did not leave a comment.

Mike S 
Rating:
5.0

The after-hours web-based drop-off process is buggy -- the site told me it couldn't access my location, despite the fact that my web location services were on. This CANNOT happen when U-Haul is sending people to 3rd party drop-off sites that may have shorter hours. I'm grateful that the folks at Kittods were able to process my drop-off with no issues despite the fact I was unable to submit an after-hours drop-off report because U-Haul, yet again, let me down.

Aaron W 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Owner and daughter did fantastic job!

Michael C 
Rating:
3.0

Have a working printer.

Franklin M 
Rating:
5.0

Customer did not leave a comment.

Ashley G 
Rating:
4.0

Customer did not leave a comment.

Bruce C 
Rating:
5.0

Customer did not leave a comment.

Larry W 
Rating:
5.0

Easy transaction. Chris is top notch.

Susan S 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
4.0

Customer did not leave a comment.

Bruce C 
Rating:
5.0

Great experience, professional, courteous staff. Highly recommend.

DANIELLEE F 
Rating:
5.0

Not a thing 👍🤗

Mark V 
Rating:
5.0

Customer did not leave a comment.

Josue R 
Rating:
5.0

Customer did not leave a comment.

DAVIDLEWIS A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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