Customer service was excellent. Everything was done as promised. Would highly recommend.
Larry B.
Customer Reviews for Kittods Mobile Detailing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Chris was awesome, simple in and out!
Susan S.Great location, friendly service. Highly recommend
Cody R.Keep up the extraordinary professionalism. Great customer service.
Juan M.When I called around town there were no uhauls available in such a short notice. But when I called Kittods they had a truck that day and the perfect size that I needed. Very quick and easy to rent. Very much appreciated!! Thanks again, Kitty Monterrozo
KITTY G.The wrong vehicle keys were placed in the box for my rental. Had to engage Uhaul and create a brand new reservation over the phone. Not ideal.
ROBERT H.I know they have no way of knowing when I drove the vehicle, but of the 120 miles that I put on it, only 40-50 were on the weekend, but because I rented it on a Friday (I returned it the following Wednesday afternoon), it made all the miles the weekend rate. Again, they have no way of knowing, but it was a little frustrating.
MERETTA H.Have the correct key, to the assigned truck available after hours. Tired texting the number on the building sign, no response. Took 1hour to talk to someone at uhaul to correct the error.
Kirk H.Your associate Simone is thoroughly professional and courteous, and utterly charming, even at 7:00 am on a Saturday! And unlike the last place from which I needed to rent a vehicle - who charged me for an extra day I didn't use and didn't ask for - the actual price came out slightly lower than the estimate. What a pleasure doing business! We'll be back!
John H.Truck was dirty. Found trash and a dead frog in the truck.
Keisha W.Nothing. The service was top class. We would use this location for all our hauling needs.
TERRI W.I waited 20 minutes for approval to take my truck. Would like to see this quickened in the future
Krystian R.Extremely professional, courteous and helpful.
Stephen O.Just needs to fix the one racket it was very rusty and didn't work properly
barbara D.The after-hours web-based drop-off process is buggy -- the site told me it couldn't access my location, despite the fact that my web location services were on. This CANNOT happen when U-Haul is sending people to 3rd party drop-off sites that may have shorter hours. I'm grateful that the folks at Kittods were able to process my drop-off with no issues despite the fact I was unable to submit an after-hours drop-off report because U-Haul, yet again, let me down.
Aaron W.Owner and daughter did fantastic job!
Michael C.Have a working printer.
Franklin M.Easy transaction. Chris is top notch.
Susan S.Great experience, professional, courteous staff. Highly recommend.
DANIELLEE F.Not a thing 👍🤗
Mark V.If using an business other than u-haul, have a person available to assist in return procedures. Had to search for help. Seemed inconvenienced to help
Juan S.Send instructions on checking in for pick up and for returning in writing as well as the YouTube video. Apparently I was supposed to get a video beforehand, which I never received until trying to check in on 24/7 at the time of check in and not until I called uhaul for help. Returning was equally difficult. I had requested a furniture dolly and pads which were not in the truck. And at the end of the move, the movers were shutting the cargo door and a bolt and plate fell off from a place on the ceiling. I put those two pieces in the cup holder inside the cab.
Debra J H.Everything was great! Trailer was clean and ready when I arrived. Customer Service was excellent!!
Patricia R.Not sure if I would recommend them envelopes though the person was friendly there was an unexpected $30 dollar charge added on
JEFFREYRAYMOND K.Renting again in the next week, overall pleasant experience.
LUNASGERALD S.Everything went great.
Ernest C.Very easy to find the truck and keys. No complaints.
Tyler S.Excellent service at this location. The guy was very profesional and he answered all my questions I had. I recommend this place for your rental needs. Only thing I think could be better is the mileage rates on vehicles. But that has nothing to do with this company they are set by uhaul.
DAVIDMICHAEL H.We asked for a one day u haul rental beginning at 8 am, we got a email message to pick it up at a further distance location and to pick up at noon. Then it was billed for a whole weekend end. Very frustrating!
JOHNMICHAEL G.Easier check in process
Harrison A.