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Ken Goselin
Customer Reviews for Kirkland Lake Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ken was amazing. He really helped me take my car off the flatbed trailer. He was excellent,
TONY GALLIThe service was super slow to get rental agreement done
Marc CastonguayGreat customer service and very fast and friendly
Ruy PintoNo one’s fault but the yard is 15 miles from the nearest town and fuel station
Dave PattisonAll team very professional Just Google Map direction can be very confusing
Marius SternbergSuper easy drop off. Even found a seat pillow I left in the truck.
Bob HunterThis is a gated location so I was thankful I caught them when I was there as I dropped off two days earlier than I was given on a one way rental at Christmas. Accepted the equipment with no issues google maps has you trying to go somewhere else.
Kim SummersAmazing service
Curtis PryceAmazing service
Curtis PryceAmazing service
Curtis PryceNothing
marc SmartGreat trailer and service
Réal PoirierALL ASPECTS OF THIS RENTAL WAS EASY FROM BOOKING TO RETURN.
PAUL MOOREAwesome service and very kind individuals !!
Pamela PittuiBest U-Haul location I ever dealt with
JOHN WHISSELVery professional staff always enjoy renting from U-Haul in Kirkland Lake
STEVE YEEKirkland lake towing, are a great company, very professional and polite, I would definitelyrent from them again, if I was moving locally. Uhaul head office, overall, needs more trucks available in Southern Ontario, it costed me a lot of extra unnecessary money, and gas to drive an empty truck from Kirkland lake to Mississauga, then back up again, to bring my possessions up to my house near Kirkland Lake, due to no trucks being available in southern Ontario! That situation I wasn't please with at all!
victor sparksDrop off went well, gentleman helped with unhitching of trailer and inspected unit to make sure all was good! Great location and great service!
Sonia PerreaultThe people at KL Towing are awesome. I'm not related and don't know them but they are always pleasant and knowledgeable.
Karen Doonangreat people
IVAN PONDOnly thing is would be nice to have am radio for traffic info, Otherwise excellent experience and service. Thanks
Andrew KeenanEverything was fine and the staff were friendly, great service
Earl TonerI will recommend it to my friends
MARJORIE LAZARRENothing person running the business qas very nice and friendly. Excellent service. Thank you.
ALLAN J ARCANDAll good
Jack McmillanDO NOT CHANGE THE SIZE OF THE TRUCK ON PEOPLE DAYS BEFORE THEY ARE SET TO LEAVE THEIR LOCATION. THIS IS EXTREMELY UNFAIR AND NOT WHAT ONE WOULD CALL "GOOD BUSINESS PRACTICES"
CATHERINE GONSALVESNothing, Ken and Kim and staff were amazing to deal with
STEVEN KRAWETZthe customer service was excellent and truck was cleaned like renting a new one good job keep it up will be renting again thanks
Richard LaforgeKL Towing is definitely the place you want to rent a U-Haul trailer from in Kirkland lake or surrounding amazing customer service. The gentleman that runs the U-Haul even came in on a Sunday morning to rent me a trailer highly recommended.
robert freemanGreat customer service and helpful staff. Thanks for an easy drop off.
jordan AyresHad a great experience with my rental. Very friendly and courteous, helped hook the trailer up and test all the lights. Even offered to meet me after shop normal hours when I returned the trailer a little later than expected. Top notch service all around and surprisingly good price for the rental.
Shawn BelangerIt was confusing. Never really had smooth experience with uhaul, just…I don’t know, don’t?
jessica youngThe staff were very friendly and professional. The yard is big enough that you can turn around and back the trailer in the area for drop off
PIERRE LANEVILLEDo not know .service, vehicle were great
Roy WildeThe owner was excellent, came right over, to look after the return vehicle, and it was looked after perfectly, no surprises. I was really happy ! Been a long time since I was provided a service, due to an unfortunate snowmobile engine failure, and had to replan the program
Gary AitchisonEnsure windshield wipers are effective and that inside windshield is clean.
Roger ClarkeAnymore done and you'll wind up offering coffee and cookies. Absolutely no complaints here.
Kenny GonsalvesNothing
christine summerfieldNot happy about having to etransfer to pay my bill. Why couldn't they just use the debit card?
Marc Pigeaunothing
ERNEST LANGCustomer service was great. Easy process. Great availability. Very fast and efficient.
Penny SchmidtEverything was great really liked the service
Pat HewettGreat service.
Linda KIRWINThis man was so friendly, smiling and so polite. The location was well maintained. He sent my e receipt immediately. What a friendly man. I would definitely use this location again and recommend it to other based on the great customer service.
natacha fradeFantastic experience! Well priced. Great equipment. Super friendly people.
Francis EWINGAmazing service with a smile and clean equipmemt like new. 🤠
Jessy BrydgesNot professional, aggressive and rude service.
mark greenGreat customer service !! Very friendly people!! 10 outta 10!!
Kimberley ChamberlainAlready doing a great job and excellent service
john yanykMy experience was great, the dealer was pleasant and very helpful. I will definitely be renting again…5 stars I haul!
mark wooldridgeGood service Thanks
rock dupuisVery knowledgeable, accommodating, and helpful staff. Was a pleasure working with them.
GABRIEL BELPORTWonderful, friendly service. Ken is more than willing to help and make sure the customers gets what they need with anything available.
GABRIEL BELPORTThere was no key drop off. Had to call owner for instructions.
SHAUN DIAS