Customer Reviews for Kirkland Lake Towing
(U-Haul Neighborhood Dealer)

138 reviews

441 Hwy 66   Swastika, ON P0K1T0

(705) 567-1159

Office Hours

  • Mon-Sun: 8 am–5 pm

Services at this Location:

Contact Us

(705) 567-1159

441 Hwy 66
Swastika, ON P0K1T0

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ken Goselin 
Rating:
5.0

Ken was amazing. He really helped me take my car off the flatbed trailer. He was excellent,

TONY GALLI 
Rating:
5.0

Customer did not leave a comment.

DAVID DAIGLE 
Rating:
5.0

Customer did not leave a comment.

Dan Demers 
Rating:
5.0

Customer did not leave a comment.

Shirley Lavoie 
Rating:
3.0

Customer did not leave a comment.

Jaxon Choffe 
Rating:
3.0

The service was super slow to get rental agreement done

Marc Castonguay 
Rating:
5.0

Great customer service and very fast and friendly

Ruy Pinto 
Rating:
2.0

No one’s fault but the yard is 15 miles from the nearest town and fuel station

Dave Pattison 
Rating:
5.0

All team very professional Just Google Map direction can be very confusing

Marius Sternberg 
Rating:
5.0

Super easy drop off. Even found a seat pillow I left in the truck.

Bob Hunter 
Rating:
5.0

Customer did not leave a comment.

jason bisson 
Rating:
5.0

This is a gated location so I was thankful I caught them when I was there as I dropped off two days earlier than I was given on a one way rental at Christmas. Accepted the equipment with no issues google maps has you trying to go somewhere else.

Kim Summers 
Rating:
5.0

Amazing service

Curtis Pryce 
Rating:
5.0

Amazing service

Curtis Pryce 
Rating:
5.0

Amazing service

Curtis Pryce 
Rating:
5.0

Customer did not leave a comment.

Curtis Pryce 
Rating:
5.0

Nothing

marc Smart 
Rating:
5.0

Great trailer and service

Réal Poirier 
Rating:
5.0

ALL ASPECTS OF THIS RENTAL WAS EASY FROM BOOKING TO RETURN.

PAUL MOORE 
Rating:
5.0

Customer did not leave a comment.

ray carter 
Rating:
5.0

Awesome service and very kind individuals !!

Pamela Pittui 
Rating:
5.0

Customer did not leave a comment.

Lauri Scally 
Rating:
5.0

Customer did not leave a comment.

Terry Chenette 
Rating:
5.0

Customer did not leave a comment.

glenn Allan 
Rating:
5.0

Best U-Haul location I ever dealt with

JOHN WHISSEL 
Rating:
5.0

Customer did not leave a comment.

Reuben Robertson 
Rating:
5.0

Customer did not leave a comment.

Pamela Pittui 
Rating:
5.0

Very professional staff always enjoy renting from U-Haul in Kirkland Lake

STEVE YEE 
Rating:
5.0

Kirkland lake towing, are a great company, very professional and polite, I would definitelyrent from them again, if I was moving locally. Uhaul head office, overall, needs more trucks available in Southern Ontario, it costed me a lot of extra unnecessary money, and gas to drive an empty truck from Kirkland lake to Mississauga, then back up again, to bring my possessions up to my house near Kirkland Lake, due to no trucks being available in southern Ontario! That situation I wasn't please with at all!

victor sparks 
Rating:
5.0

Drop off went well, gentleman helped with unhitching of trailer and inspected unit to make sure all was good! Great location and great service!

Sonia Perreault 
Rating:
5.0

The people at KL Towing are awesome. I'm not related and don't know them but they are always pleasant and knowledgeable.

Karen Doonan 
Rating:
5.0

Customer did not leave a comment.

Daniel Roy 
Rating:
5.0

great people

IVAN POND 
Rating:
4.0

Customer did not leave a comment.

Derek Rondeau 
Rating:
5.0

Only thing is would be nice to have am radio for traffic info, Otherwise excellent experience and service. Thanks

Andrew Keenan 
Rating:
5.0

Customer did not leave a comment.

daniel roy 
Rating:
5.0

Everything was fine and the staff were friendly, great service

Earl Toner 
Rating:
5.0

I will recommend it to my friends

MARJORIE LAZARRE 
Rating:
5.0

Nothing person running the business qas very nice and friendly. Excellent service. Thank you.

ALLAN J ARCAND 
Rating:
5.0

All good

Jack Mcmillan 
Rating:
5.0

Customer did not leave a comment.

JSTEVENN MONETTE 
Rating:
5.0

Customer did not leave a comment.

Reg Smith 
Rating:
5.0

Customer did not leave a comment.

Victor Pilon 
Rating:
5.0

Customer did not leave a comment.

James Summerfield 
Rating:
5.0

Customer did not leave a comment.

Curtis Pryce 
Rating:
5.0

DO NOT CHANGE THE SIZE OF THE TRUCK ON PEOPLE DAYS BEFORE THEY ARE SET TO LEAVE THEIR LOCATION. THIS IS EXTREMELY UNFAIR AND NOT WHAT ONE WOULD CALL "GOOD BUSINESS PRACTICES"

CATHERINE GONSALVES 
Rating:
5.0

Nothing, Ken and Kim and staff were amazing to deal with

STEVEN KRAWETZ 
Rating:
5.0

Customer did not leave a comment.

Leon Gaulin 
Rating:
5.0

the customer service was excellent and truck was cleaned like renting a new one good job keep it up will be renting again thanks

Richard Laforge 
Rating:
5.0

KL Towing is definitely the place you want to rent a U-Haul trailer from in Kirkland lake or surrounding amazing customer service. The gentleman that runs the U-Haul even came in on a Sunday morning to rent me a trailer highly recommended.

robert freeman 
Rating:
5.0

Great customer service and helpful staff. Thanks for an easy drop off.

jordan Ayres 
Rating:
5.0

Customer did not leave a comment.

tony lelievre 
Rating:
5.0

Had a great experience with my rental. Very friendly and courteous, helped hook the trailer up and test all the lights. Even offered to meet me after shop normal hours when I returned the trailer a little later than expected. Top notch service all around and surprisingly good price for the rental.

Shawn Belanger 
Rating:
4.0

It was confusing. Never really had smooth experience with uhaul, just…I don’t know, don’t?

jessica young 
Rating:
5.0

The staff were very friendly and professional. The yard is big enough that you can turn around and back the trailer in the area for drop off

PIERRE LANEVILLE 
Rating:
5.0

Customer did not leave a comment.

DUSTYN PORTELANCE 
Rating:
5.0

Do not know .service, vehicle were great

Roy Wilde 
Rating:
3.0

Customer did not leave a comment.

Lauri Scally 
Rating:
4.0

The owner was excellent, came right over, to look after the return vehicle, and it was looked after perfectly, no surprises. I was really happy ! Been a long time since I was provided a service, due to an unfortunate snowmobile engine failure, and had to replan the program

Gary Aitchison 
Rating:
2.0

Customer did not leave a comment.

Will Hamilton 
Rating:
5.0

Ensure windshield wipers are effective and that inside windshield is clean.

Roger Clarke 
Rating:
5.0

Anymore done and you'll wind up offering coffee and cookies. Absolutely no complaints here.

Kenny Gonsalves 
Rating:
5.0

Nothing

christine summerfield 
Rating:
4.0

Not happy about having to etransfer to pay my bill. Why couldn't they just use the debit card?

Marc Pigeau 
Rating:
5.0

nothing

ERNEST LANG 
Rating:
5.0

Customer did not leave a comment.

Florentino Roque 
Rating:
5.0

Customer did not leave a comment.

drew arbic 
Rating:
5.0

Customer did not leave a comment.

Roy Barras 
Rating:
5.0

Customer did not leave a comment.

Amy Davies 
Rating:
5.0

Customer did not leave a comment.

Neil MacPhee 
Rating:
5.0

Customer did not leave a comment.

Terry Buttnor 
Rating:
5.0

Customer service was great. Easy process. Great availability. Very fast and efficient.

Penny Schmidt 
Rating:
5.0

Everything was great really liked the service

Pat Hewett 
Rating:
5.0

Great service.

Linda KIRWIN 
Rating:
5.0

Customer did not leave a comment.

BRENDA GIRVAN 
Rating:
5.0

Customer did not leave a comment.

Kathryn Kong 
Rating:
5.0

Customer did not leave a comment.

Daniel Beauchamps 
Rating:
5.0

This man was so friendly, smiling and so polite. The location was well maintained. He sent my e receipt immediately. What a friendly man. I would definitely use this location again and recommend it to other based on the great customer service.

natacha frade 
Rating:
4.0

Customer did not leave a comment.

Blair Montague 
Rating:
5.0

Fantastic experience! Well priced. Great equipment. Super friendly people.

Francis EWING 
Rating:
5.0

Customer did not leave a comment.

Tiffany Fecteau 
Rating:
5.0

Customer did not leave a comment.

Kathryn Kong 
Rating:
5.0

Customer did not leave a comment.

Arthur Tubiszewski 
Rating:
5.0

Amazing service with a smile and clean equipmemt like new. 🤠

Jessy Brydges 
Rating:
1.0

Not professional, aggressive and rude service.

mark green 
Rating:
5.0

Customer did not leave a comment.

caroline cote 
Rating:
5.0

Great customer service !! Very friendly people!! 10 outta 10!!

Kimberley Chamberlain 
Rating:
5.0

Already doing a great job and excellent service

john yanyk 
Rating:
4.0

Customer did not leave a comment.

Trevor Smith 
Rating:
5.0

My experience was great, the dealer was pleasant and very helpful. I will definitely be renting again…5 stars I haul!

mark wooldridge 
Rating:
5.0

Customer did not leave a comment.

robert thompson 
Rating:
5.0

Customer did not leave a comment.

Stanly Prunster 
Rating:
5.0

Good service Thanks

rock dupuis 
Rating:
5.0

Very knowledgeable, accommodating, and helpful staff. Was a pleasure working with them.

GABRIEL BELPORT 
Rating:
5.0

Customer did not leave a comment.

STEPHEN CHARLEBOIS 
Rating:
5.0

Wonderful, friendly service. Ken is more than willing to help and make sure the customers gets what they need with anything available.

GABRIEL BELPORT 
Rating:
5.0

Customer did not leave a comment.

Gary Crooker 
Rating:
5.0

Customer did not leave a comment.

GABRIEL BELPORT 
Rating:
3.0

There was no key drop off. Had to call owner for instructions.

SHAUN DIAS 
No reviews have been submitted for this location.

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