Customer Reviews for Kingsgate Storage
(U-Haul Neighborhood Dealer)

1,355 comentarios

117 N Kings Rd   Nampa, ID 83687
(WE RENT PICK-UP TRUCKS)

(208) 467-7829

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 5:30 p. m.
  • Vie.: 10 a. m. - 3 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(208) 467-7829

117 N Kings Rd
Nampa, ID 83687
(WE RENT PICK-UP TRUCKS)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 5:30 p. m.
  • Vie.: 10 a. m. - 3 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dik L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONG W. 
Clasificación:
5.0

I requested a car hauler from a different location. I was not informed that U-Haul would not drive the car onto the car hauler. I picked it up at Kingsgate Storage and was informed there and it would cost me an additional $20!!! What??????? I had just paid $200 and you were not going to load the car!!!!!! Chevy, Jeremiah, and Dixie at this location saved the day for us and were excellent. Just disappointed in your policy!!

Mary Ann T. 
Clasificación:
5.0

Clean up uhaul truck before rerenting it

Chris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dakotah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

The lady was very nice, and had arrived about 15minutes earlier than OPEN time...she saw me outside, and opened the door and processed me right away...THANK YOU very much. GREAT service.

Sam F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

The trailer was available when I needed it & everything went as needed, & the price was right!

Helena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shari M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
5.0

I don't see a need for improvement. Staff was very friendly and helpful. Would definitely rent from your location again.

Heidi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

janice S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

One of my trucks I was charged 25 dollars and the truck was beyond dirty when I picked it up this was off Caldwell Blvd

ROBERT W. 
Clasificación:
5.0

Quick friendly service! We are well pleased!

Janna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra L. 
Clasificación:
5.0

This location was amazing and best I have ever been too. Clean and friendly. Equipment rental was smooth and easy.

Miranda M. 
Clasificación:
2.0

There was absolutely ZERO help from them picking up the trailer. You have to do it all by yourself and figure it out yourself. Why would I rent here again when all the other sites are helpful getting you out the door safely?

JuddK E. 
Clasificación:
4.0

Staff were friendly and equipment was good. For return of equipment they should give a temporary gate code to the renter. Not make them wait for someone to open it.

Brad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra L. 
Clasificación:
5.0

Very good experience.

John Andrew M. 
Clasificación:
5.0

They were super nice and helpful.

Chassagne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

AVONNE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda D. 
Clasificación:
5.0

Thank you for your help on Sunday

Andrew J. 
Clasificación:
4.0

El cliente no dejó un comentario.

WENDY JOANNE S. 
Clasificación:
5.0

Thank U-Haul 👍🏼

ELIAZER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norm F. 
Clasificación:
5.0

Shelley was amazing thank you

Mysti T. 
Clasificación:
3.0

Dropped off the trailer at kuna caves storage

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis P. 
Clasificación:
5.0

Excellent customer service

Darrel Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikko C. 
Clasificación:
5.0

The manager, Shelly Collins, was so friendly and helpful! A pleasure to work with and got us set up and ready to go in a short amount of time.

Herb and Renee D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick R. 
Clasificación:
5.0

Excellent service.

jose C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin S. 
Clasificación:
5.0

They person from Uhaul not this location but the phone was kinda rude .. the lady at this location did a great job

chris S. 
Clasificación:
5.0

It was a fine location, trailer pickup was slightly out of the way, but the map they had made it easy to find

jake O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

myah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

Good business. Easy transactions. Great customer service.

Anita P. 
Clasificación:
5.0

great staff, had the carrier hooked up to the truck and had it ready to go. That was a big time saver.

Terresa P. 
Clasificación:
5.0

service was great, office smelled wonderful and will use again

Karen M. 
Clasificación:
5.0

There are several U-Haul truck rental places in my area. Glad we picked this location.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

josh N. 
Clasificación:
5.0

Less rain and snow flurries

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel O. 
Clasificación:
3.0

The lights didn't work on the trailer. Obviously had not been checked when the previous person returned it. We did get it working. The person working there did not help hook it up, generally was not very helpful like when we rented from Kuna Caves Storage. We were told to return it by 10am because someone else was renting it at that time. We got it back at 9:30am, pulled it up in front but was told the person cancelled so it should be pulled around the back. Overall, he was not the most customer friendly. Since Feb 25th, this is the 5th uhaul rental we have had since we were moving in stages. We rented a 15' & 20' truck on Kimberly Rd in Twin Falls, ID. Then we rented a car trailer from the same location but when we got there they said they didn't have one and we had to go to a location about 20 minutes away...no one told us prior to that day and it delayed our move about 1 hour and we had people waiting on us! So, we have had good and not so good experiences over the past 6 weeks!

kathy W. 
Clasificación:
5.0

Grease jack so it cranks easier.

Angenita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene T. 
Clasificación:
5.0

The trailer needed to be swept. We had to speed out dirt before loading the trailer.

Michael S. 
Clasificación:
5.0

I experienced excellent service from the management at Kingsgate Storage when renting my U-Haul trailer. The trailer worked great and I had no problems. I can't recommend this location enough.

Celeste L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine R. 
Clasificación:
5.0

The truck seemed to have no power. It took a bit for the automatic transmission to change gears. Over all it was ok.

Julie B. 
Clasificación:
4.0

When I tried to drop off my vehicle after hours, I was on hold for 30 minutes and never spoke to anyone to help me with the process. I requested a call back that never came. The reason I called was because when I went on uhaul.com/share, it said my reservation had expired and they couldn't help me. Total waste of time that resulted in me being charged $20 extra because a member had to check me out the following morning.

Brandon J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rosa O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
2.0

having not been from the area, it was really out of the way. Wish I would have looked into more convenient locations. When I arrived, trailer was not even there. There had been an emergency and the trailer that I rented had been given to someone else. Had to go to another location to pick up trailer. On the plus side, the person in charge did give me a nice discount for my troubles.

karen D. 
Clasificación:
5.0

Friendly staff, and very helpful hooking up trailer!

PAUL B. 
Clasificación:
4.0

We had to return it a few hours late and had to pay another full day of rent, which we will not be using. Just a way to make more money

Edward C. 
Clasificación:
5.0

Kingsgate is awesome!

Gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee M. 
Clasificación:
5.0

Easiest return..

Rick E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

Kings Gate will never let you down! I've rented multiple uhauls as well as a storage unit and always have had amazing service.

Beverly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrell W. 
Clasificación:
5.0

Great front desk help and easy to understand instructions to uhaul Thank you!!!

Heidi M. 
Clasificación:
5.0

The people in the office are great. Friendly and easy to work with. This is my preferred location for all my uhaul needs.

Brandon F. 
Clasificación:
5.0

U-Haul was very flexible meeting my needs. We loaded in a snow- storm planning to drive to Lewiston the next morning. Well, nobody went anywhere as roads were closed throughout Idaho. This went on for a couple days then I got sick, then part of the roads were again closed because of drifting snow. We finally were able to drive to Lewiston. Thank you, employees of U-Haul!!!

Judy B. 
Clasificación:
5.0

Just a comment on the Cleanliness Maintained. the Truck looked as if it hadn't seen water or soap in a month of Sundays, but to be fair weather could explain this... but at least the front windshield could have been cleaned? as for maintenance, the steering wheel was so of center the spoke covered up the speedometer when driving straight down the road, not really ideal...

David S. 
Clasificación:
3.0

Been a frequent Uhaul customer for years. Very disappointed with Uhaul new terms of use charging customers $20.00 fee for after hours drop off. Instead of making rentals easier for its customers Uhaul joins a list of companies that are making accessing their services for Patrons more complicated. Disappointing!

Franco G. 
Clasificación:
5.0

Kingsgate Storage in Nampa, ID is by far the best U-haul facility that I have ever been in. Great customer service, very nice facility and clean equipment. Thank you Kingsgate Storage.

Frederick I. 
Clasificación:
5.0

This location was awesome and nothing but helpful along with my preferred pickup site location was also very helpful and very awesome. My issue lies with U-Haul itself I was told to pick up the trailer at my preferred location even though it was in a completely different City. You need to step it up U-Haul you're making your stores look bad.

Vincent B. 
Clasificación:
3.0

Not really happy that i was charged another 20 dollars for dropping off the equipment at night after hours.

Samantha J. 
Clasificación:
3.0

Clean the vehicles Non working heater , radio intermittently Check the oil, fluids , Both low upon pick up * Rude Office women Wouldn't recommend!!

Steven W. 
Clasificación:
5.0

Nothing.. they did an amazing job

Danial S. 
Clasificación:
5.0

explain the gearshift position "M" for controlling the gears

Ted W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZANDY LEE B. 
Clasificación:
5.0

Excellent Service from beginning to end. Shelly is a Storage and Uhaul rockstar.

Isabela L. 
Clasificación:
5.0

Extremely helpful and pleasant and patient. They went way above and beyond to help me.

Albert F. 
Clasificación:
5.0

The only struggle I had was knowing how to use the after hours virtual return process. Other than that, it was a perfect transaction and immensely helpful for my move.

Jennifer G. 
Clasificación:
5.0

Outstanding experience!

Dominic A. 
Clasificación:
5.0

My truck was clean and ready with the equipment that I had rented already in it. It took just a couple of minutes to sign and get the keys. It was well maintained. I had no problems with it on the trip of over 1,000 miles.

Kathy S. 
Clasificación:
5.0

Everyone is so amazingly awesome!! I love going there.

Catherine C. 
Clasificación:
2.0

Clearly U-Haul is a pain for them to deal with and so also are those that need to rent the equipment. If it matters I can explain more.

Darin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki C. 
Clasificación:
5.0

Great staff, very polite and more than willing to help and accommodate our needs.

GLADYS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Misty C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence B. 
No se han enviado comentarios para esta ubicación.

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